I had a really good time with this store. I was honest with them, I was a bit worried about my visit because of the review on this page, but seems like the person who mentioned in the bad review is already gone, when I talked about the review they were pretty ashamed and gave me a story about how they had to let her go! lol Anyway, I had a really good time with Sean, the owner of the store, he really knows about pianos and gave us very honest his opinions and that helped us a lot to decide which pianos we should choose. Of course we did compare with other piano stores in town, and we ended up purchasing Yamaha's pre-owned grand piano from Pacey's. We are very satisfied with our decision. Even if you don't buy pianos from them, I strongly recommend you to talk with Sean - he really knows about pianos - including market trend and everything well. For sure it will help your decision. read more

Piano shopping I find is always a great hassle for me, especially when it came down to finding the right piano for me. At first I went everywhere that had pianos for sale, but they were ok. My music teacher suggested I go to Paceys Pianos. The man who runs the store is Sean, and he's been in the business since he was a kid! (His grandfather started the business) Sean was a pretty funny guy, but at the same time he was very forward and honest with the pianos he had to offer. Even taught me a bit about the piano industry nowadays and what to look for when piano-hunting. I got a lot of advice from him. I decided to go with his Rent-to-own plan for a Mason & Hamlin upright, and I don't regret it one bit! He also offer other services like piano moving and tuning. read more

We have been looking for a "real" piano for our son to complement his Yamaha Clavinova. We found Sean Pacey's website and he seemed to have just what we wanted in stock. A quick phone call later and we were travelling across the bridges to have a play. Sean's approach is to tell you about his pianos, pointing out their plus points and their shortcomings and let you play, touch, feel them until you are ready to choose the right one for you. Once you have made up your mind, Sean makes all the arrangements - A week later our piano is in our dining room, having been professionally delivered and is now being played and enjoyed! If you are looking for a good value piano Pacey's Pianos is certainly one place you should put on your shopping list. Highly recommended! read more

I have been trying to buy a piano for a few weeks for my daughter, and with so many shops and so many brands it was very hard work. However, once I came to Pacey's, I know this is the right place. The shop is extremely pleasant, and the pianos here are extremely good. Sean and Sam has been wonderful help, and as a team they answered all my questions from piano makes, quality, potential problems to everything regarding to piano teaching, music, and all other things. I eventually got a Bluthner from them, and my daughter just loved the sound from the piano. It is really the piano to go, and really the piano shop to go for!! read more

I thought buying a piano would be a stressful experience but the guys at Pacey's Pianos made it a very easy process. I've visited other stores but was not able to find anyone who would work with me in terms of cost. Currently, I am renting a baby grand piano at a very low monthly cost and I'm able to buy the piano after a year. The best thing is that all of my monthly payments go towards the purchase of the piano in the end. I would recommend Pacey's Pianos to any family who is looking to buy a great instrument at a very reasonable price. They were able to help me and I'm sure they can help you. read more

The folks at Pacey's are remarkable. Their honesty is something to be proud of. My husband and I visited their shop after being recommended by our teacher for a used Yamaha. They had lots of choices and were able to help us find the exactly right one. We then went around town looking at all of those supposed sales from their competition. We were bombarded by attempts to sell us Chinese imports and over-priced European ones. After a couple of weekends of hunting, we came back to where we started at Pacey's. We received the exact piano we wanted with no hassle and at the best price. read more

Sometimes when I play my Schulze-Pollmann I can hardly believe that it is mine! I had heard about Italian pianos before and I never thought that I could own one without spending a fortune. This piano is so gorgeous and when I heard that Italian upright pianos were available I knew I had to try it for myself. These play much like the ultra-expensive ones but are actually affordable. If you are looking for an amazing piano, you should do yourself a favour and ask one of the Paceys to show you around, you will be happy you did. read more

I was so thankful with Pacey's, I thought I should write a review. I saved so much money buying a used Yamaha Piano. When my oldest son wanted to play piano I did not have the first clue about how to buy a piano. He is only 7 years old and I have never played piano. I went to a bunch of stores since I wanted to be well informed. And then I spoke to Shawn Pacey. He had all the answers including the answers to questions I did not even think about. He found us a great piano teacher and a really nice sounding piano. read more

My wife has been wanting to play the piano for so long, so for her birthday I decided to buy her a piano as a surprise. Having done some research I decided on a Yamaha U3 and found Pacey's Pianos in Vancouver. I discussed the pianos Sean had available and on Sean's recommendation went for the 1990 model. The pianos had been totally refurbished and looks like new - everyone who has seen it thinks it is! It has a fantastic tone and I am extremely pleased with the service and the price! Thanks, David read more

We were so impressed with Pacey's that I felt I had to say something online. Thank you Sean Pacey for helping us through the process of finding the right piano. My wife and I have been looking at purchasing a piano for over 8 months and as soon as we met Sean we immediately felt comfortable with him. He did not try to push us into buying a piano from him but gave us all the facts. We visited all the piano stores but ultimately we got the best Price from Pacey's. read more

I love my new piano the Mason And Hamlin Grand Piano. I tried all the top brands but the tone and power of the Mason and Hamlin was simply amazing. I was about to buy a Steinway but my friend mentioned she bought a Mason And Hamlin upright, as soon as I tried the upright I had to try the grand. I really enjoyed enjoying purchasing my Mason And Hamlin piano from a 3rd generation piano store and found Sean to be very easy to communicate to. Highly recommended. read more

We've had the piano for a week and a half now and I absolutely love it. I was away when the piano arrived, but it was fantastic to see it when I walked in. I sat down and played it immediately. I needed a new piano because I am now studying for Grade 6, and our old piano's keys kept sticking down or not sounding at all, which hindered my progress considerably! The Knabe WKG-64 is magnificent, I've been playing non-stop. Thank you for all your help. read more

I can't wait to take our new baby grand piano home. Our piano teacher recommend that we make an appointment with Sean And I am so glad we did. We found the perfect grand piano for our home. The warranty options of 10 years on a used piano was great. If we had the budget we would have bought a hand built piano but this piano is for our son. Big thank you to Sean and Paceys Pianos! read more

I recently went to Pacey's Pianos on Broadway to rent a piano. It was a very good experience. Sean Pacey was very helpful and gave me lots of information on what pianos are good and what to look for. The monthly payments are very affordable and I'm able to do a rent to own. I would recommend Pacey's to anyone looking to rent or buy a piano. -Alek read more

I was considering to purchase a used Yamaha U3 and my internet search brought me to Pacey's on Broadway. I had the pleasure to chat with Samuel, who was patient, knowledgeable, and matter of fact. It is hard to reach them by phone; perhaps they are busy. But once in store, you will find professional staff and quality pianos. Great local business. read more

I am very pleased with the Yamaha U3 that I purchased from Pacey's Pianos. I had always wanted a real piano as opposed to a digital one, and having heard Yamahas being playied I was convinced that the sound was right for me. Sean helped me select an outstanding instrument and his professionalism and customer service was excellent. read more

Amazing. Sean really knows his stuff, it is so nice to be able to go to a piano store where people are actually helpful instead of trying to push you into the most expensive item. Where else can you rent a real piano for $75, not the junk the guys downtown were trying to hawk on me? read more

The guys are Pacey's pianos are very friendly and are very supportive of the community. They have a vast knowledge of the different types of pianos for every type of need and will be sure to work with you to make sure that you leave with the piano that YOU want. read more

If you are looking for a good piano and dissatisfied with what's out there, come to here! They have the best pianos I think in town, and the service is great, with the sales extremely knowledgeable. Highly recommended! read more