I had a great experience here! I purchased a pair of shoes however during check out the item didn't…read morecome up as "on sale" I spoke to the cashier asking to confirm the pair was on sale. She worked hard to communicate to the back and confirm there was a sale. However the price still wasn't ringing up, I showed them the price online as well and they honored the discount. Their patience, customer service, and kindness was outstanding. I will be back at this location for future needs.

Came here looking for a massive quantity of whistles. No need to worry why I needed about twenty…read morewhistles, just remember I needed the whistles. Before making the trek over here, my friends and I looked online to see if there were whistles to be had any where near where we were. We weren't having much luck until this popped up. We made our way over here and into the store. Trying to figure out where whistles would be in a sporting goods store is not fun. Every single sport they represent could be a possibility of that location. We wondered up and down aisles in hopes that they might be with the soccer gear, no luck. Basketball gear? Nope. Hidden in the back corner of the store? Why of course... We see the whistles, grab our twenty and head to the register. The guy ringing us up must of thought why are we buying so many. Then when the total came up, something wasn't adding up. Even with simple math it wasn't correct. Then we noticed that the amount per whistle is not what was listed on the many pegs we just cleared back there. We let the guy know that each peg we pulled from was a price less than what was in the system. He got on his walkie and had a back and forth with another employee who persisted that the price it is ringing up is the price. We protested, as we (four of us) all told him the price is not as marked on the peg. They were hoping that we wouldn't care much, but one of my friends went to the back corner to meet the associate and point out where we grabbed the whistles from. Once she did that, they honored the priced from the numerous pegs. Crazy situation, but when you buy twenty of something, the price difference definitely stands out.

For what it is, it isn't bad but with a strong name like this, I guess I expected a much bigger…read morestore. It was super-tiny and a little grubby-looking. We were searching for a Lakers jersey and the clerk said they had one they just sold. So, as far as selection goes they didn't have too much. They did have a lot of hats/caps and stickers for your car, etc. It seemed like they had a lot more football jerseys than NBA jerseys, too. The clerk was very friendly and tried hard to sell us on what he had so I give them some props for salesmanship. If they just could clean the place up a little and maybe make it a little brighter it would probably have more appeal. I'm sure they could have ordered something for us but since we don't live in that neighborhood we wanted something right then. If you live close by and are looking for something in particular and they don't have it, it seems like they'd be more than willing to make sure you get it. For what we needed though it didn't have a great selection.

From the owner: sporting goods apparel and hard goods such as football ,basketball ,boxing glove,soccer ball tennis…read moreball etc

They have some stores in California, but it was my first time in-person while visiting Washington…read moreDC. Great climbing gear and snow gear selection. Arc'teryx sold in other stores rarely ever go on sale, so I was happy to hear that they do have in-store black friday sales in person, but I'm not sure what those deals are yet. The associates at this store are very welcoming and answered all of our questions that we had. Would definitely come back again.

A decent amount of selection of products. Staff is friendly and knowledgeable. The products are a…read morebit pricey but a good investment for quality goods and something that will last you and keep you against the elements.

We stopped by here to grab some more comfortable shoes to walk around D.C…read more Dominic greeted us and helped us from the moment we walked through the door. He was so lovely and helpful. I enjoyed shopping here.

They are so nice in this store! They looked out for me, had a last minute pick up order and thought…read morethey closed at 8 but really at 7 and I got there at 7:03, and they serviced me. From the guy who opened my door to the person who called back of house to make sure (pink braids) and the to the gentlemen who checked me out at the register, just really nice service. Made my day! Thank you!

Thank you Shannon for your help! You've made me a loyal customer!…read more Great selection of high end gear.

After my pleasant visit, it was surprising to see this REI with a whopping 3.1 rating so I dug up…read morewhy. Seems like the bike clientele has abysmal experiences, or this clientele is a bit hoity toity because idk, for me, it's pretty hard to give 1 star ratings. But I can't speak to the bike dpt as I wasn't there for bikes. Needing some hiking gear for an upcoming trip, I went upstairs and Tommy was quick to see if I needed help, even while he was helping someone else already. He was really nice and helpful in finding a comfortable, sturdy and safe pair of hiking boots. I then went on to buy some clothing and the ladies around the fitting room were quick to let me in. The only negative part were the darn mosquitos at checkout but is it even an outdoor store if it weren't for the mosquitos? (Yes, it could be :P)

Fantastic service for first time buyers. Shout out to Kimberly for being knowledgeable, adaptable,…read moreand patient during the entire foot/shoe analysis. Every time I had a comment, she listened and steered me accordingly.

How to lose a customer of 15-20 years…read more For almost 20 years, Fleet Feet, both in DC and more recently in Asheville, North Carolina, has been where I shop for sneakers twice a year. To save on wear, I buy 2-3 pairs at a time (costing about $400-600 a visit depending on number, socks and arch supports, etc.) and rotate wearing them throughout the week. Today I brought this pair of Brooks back to DC to ask what could be done. I've probably worn them at most 15 days since buying them in mid-last month; the soles are delaminating. An annoyingly passive sales clerk began dancing around the question offering nothing. I eventually abbreviated his babble about normal wear and tear by observing that it doesn't sound like the store can do anything as just over 30 days have passed since the purchase of several pairs. No exchange, no assistance with the manufacturer, no suggestions for repair? I observed that this doesn't seem like normal wear and that its disappointing to see how quickly these expensive shoes are coming apart and how little can be done. His only response was a dismissive "Have a nice day" delivered in a mocking tone. I turned and left the store quietly for the last time in my life without punching him and without responding. some suggestions for better customer service: When your store has a no refund or exchange strict policy, even in the face of defective goods, you should at least provide your customer with contact information to reach out to the manufacturer. If you work in a shoe store, it might be good to be aware of shoe repair places, or glues that might be tried, or to confirm that there are really no glue solutions that could be tried. In other words, know your products and offer some modicum of assistance, even if it's not likely to answer the customer's immediate request. Don't be snide when you are denying service to someone who has been a regular customer and who has clearly brought in a shoe that is not behaving as it should. Not sure where I'll send my $1200/year in purchases now. But I will find a place to remove that revenue from Fleet Feet, and I will let people know of my experience there.

The staff was so sweet! They really go out of their way to help you and make sure that you have the…read morebest experience. You do not need to hesitate if you need a second opinion or if you need a different size. They really will go out of the way to make sure you have what you need. Spacious store with good natural lighting and good dressing rooms.

Newly opened off M Street on the same side close to Anthropologie and the restaurant Clydes. One of…read moremy favorite athletic and leisure clothing line competitive to the other popular options. Everyone here is eager to assist with a smile! Value of their line is reliable and great fitting. Will definitely be back. Enjoy!

Beware of the no return policy! Total scam. Unused item purchase and had for 10 minutes. Not…read moresure about other Sport Nations, but stay away from the Springfield Town Center location. Limited selections!!!!

Thanks to the owner (Bobby) and his amazing assistant today, they are my holiday lifesavers!!!!…read more I wanted to get last minute sport themed pajamas or clothing and I called Sport nation with a prayer that they might have something for a Buffalo fan.... My hero's; they had both items and held them for me at the register! Such nice people on the phone and in person! Come here for great service and such a great assortment! Support local business over Dicks and Amazon.... Happy holiday hugs and thank you again.

Very nice and helpful staff! Also very educated on the coats/what to buy. Couldn't figure out which…read morecolor I wanted and they found another item in the similar color to compare! 10% military discount as well in this store!!

I love the companies policies and the way they make it. I bought a green down Parker with a hood…read morelast year and I was never regret it. I get so many compliments. It's the best I have ever purchased.

Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

Lots of great "stuff" and finds....if you have the patience to look around and dig for it…read more This Nordstrom Rack is loaded with brand name products, designer clothing, jewelry, household goods and all at decent prices. The only gripe I have specifically with this location.....is that it is waaayyy too cluttered-- overstocked with just stuff everywhere! And, let's talk about organization to make things easy to find....forget it. It sort of reminds me of Filene's Basement (on Connecticut Ave) from back in the day or a " sub high-end" Thrift store. If you park on the street nearby this store, you better load up your parking meter to the max.... Because you're going to need the time to roam around this place. Note: There is no parking lot or garage..... so you don't want your parking meter to expire because we all know parking tickets in DC is like paying rent or the amount of a one night hotel stay. lol Other than this, not a bad shopping experience here. There's something for everyone when it comes to looking for bargain clothing that's from designer labels and semi on trend. One plus I will say about this Nordstrom Rack location, is that they carry a large selection of men's business and casual clothing. This location carries tons of business suits, dress shirts, ties and business casual slacks-pants. I think the reason for this is because this location is centrally located in the downtown DC area and business district that is primarily surrounded by law offices, lobby firms, consulting firms and federal government agencies. You often don't find this at a lot of Nordstrom Rack and bargain clothing, places like Marshall's/TJMaxx around the DMV. There are also tons of men's athletic shoes, casual sneakers, great running shoes and dress shoes. In all, you can't go wrong shopping here. Although, the Pentagon City location is more my speed. This location is not all bad. Lots of good finds and decent customer service. Just have a little patience and time to roam around this treasure trove!