I'm actually giving Scott Hudson (maintenance) a great review because he came to fix somethings that haven't been working or either just needed to be fixed. He took his time to explain things to me and did some good work taking his time on the projects. Me being 7.5 months pregnant, he even went above and beyond fixing something that I pointed out while he was here and had no hesitation doing it. Thanks Scott! The only individual at the office I found VERY helpful or useful was Alana. For her, I'm going to go up a star. She is so sweet and VERY prompt about returning my emails or helping me with things that no one else seems to help with. My husband even gets put off on someone else when he calls then it takes another 2 weeks for someone to get back to us. Shout out to Scott and Alana.....Thank you!! read more

Scam business! Be careful not to use this company. It's a bait and switch place. They will will give you a price and once they start and get your deposit, will start adding more read more

Someone with a dog has been leaving me a wonderful surprise for me CONSTANTLY and specifically on my porch and my porch only . I mind my business and im very private and respectful. The specific property I'm at has cameras . I called Ellacia who handles stuff like this and she responded and I quote "what do you want me to do about it?" VERY unprofessional and in a condescending tone VERY ANNOYING that I have to walk out and see poop. I DONT EVEN HAVE DOGS but I have to clean up after one? I don't think so read more

P. J. Hussey - Poop on my porch ( I have 0 pets) - Property Management Near Me - Phoenix, Arizona

Pablo was the agent helping me and he was really good. I had previously tried other managements but here with Pablo it made everything go smoother and very attentive, help me with any concerns I had and answer my questions rapidly. Will definitely e using them in the future. read more

Really good people to work with to manage my rental properties in Phoenix since I live in San Diego. But nobody is perfect, so giving them 4 stars! read more

I have been renting a home from this company for a year now, any issues or concerns, and someone is getting on it.. They will find you the home or apartment that you are in search for. Great company, will definitely use them in the future. Scott Rivers read more

Do NOT use this company for property management. They are the worse. Under their management while the home was between renters, our washer and dryer were stolen. This occurred after they first lost the property's keys and rekeyed the locks then as they were the only ones with the new keys I can only conclude it was an inside job robbery. There was no sign of forceable entry. Now they are refusing to take responsibility and replace the stolen appliances and even will not provide us with the name of their liability company to make a claim. Prior to this their communication with us was dismal too. We have only had them as a management company for approximately a month and a half during which time they have not found a renter and now we are out hundreds of dollars. What a joke! AVOID this company! read more

would look at other companies ,this group does bare minimum work but charges for no services provided. Potholes, paint peeling, etc. Might as well pay for new apts with actual ammenties. read more

We recently had PJ Hussey take over our second property, because they have done such a great job with our first. Amber Amperse facilitated the transfer and made it as pain free and hassle free as possible. Fully appreciate how well you handled everything, Amber. Thanks again! read more

Horrible property management. Never return calls for maintenance repairs . The office is a revolving door, they do not keep properties clean or safe!! They do not care for their tenants as long as your paying rent you will never see them on your property to ensure it is kept clean safe or decent. I will never rent from this crap office again. read more

If you are on a fixed income or retired, stay away from these people as property managers. After a year and a half overnight my rent jumped almost $300 a month on a studio on the Southside. The claimed that maintenance costs were up and that the new price was commensurate with the local market. It only took about 15 minutes online to realize that there are nicer studios all over town at better prices m, and my new rent was on the high end of the pricing. I paid that month and informed them I would be vacating the premises on the 30th of the month and would leave my key with my neighbor who also does maintenance for them. Now I'm receiving daily messages that I owe them this months rent. Funny. I figured they raised my rent at the beginning of summer figuring yhis 70 year old would choose to stay put instead of move on the heat. Now it seems they are trying to get me to pay another month's rent, so they don't have to go out in the heat. As soon as I finish this review I am contacting legal aid to start action to prevent these crooks from taking more of money. 5hey already got 400 non refundable pet deposit (place had tile floors)) plus 150 non refundable cleaning dep. read more

AVOID THIS PROPERTY on WILLETTA! Broken down, horrific customer service and lack of responding due to failure of addressing high-level issues within the apartment. If they do respond, it is painted over, quick fix, and returns again to be of issue. A rental management company that is a shame to the community. High rent yet refuses to handle the rodent issue in my mother's unit. I see a history of complaints that I missed when we moved our mother into this unit. The amount of emails, service requests, and calls is a full-time job. At the heart of the issue is we have owners hiring basic companies to handle a service that is sacred. A home is sacred. Ellacia Maxey and Valaria Lopez have been nightmares to work with. The head of Office and Maintenance. Quality is not a priority. Care is not a priority. Empathy heeds to exist. Ultimately, they don't care about the tenant. The patron assistance was in full swing when we were first moving in my mom and has since steadily continued to decline at a high rate. They allowed a woman with severe mental health issues to harass my mother and allowed her to live in the unit next door after we had taken this individual to court and received a protective order. I am highly disappointed in the female leadership and the lack of energy and urgency to the rodent issue my mother is facing. read more

Started working with them on a quote late November/Early December. They came out on Dec 13th and talked through some great ideas. They left our house and promised us a detailed quote within a few days. We were excited! And then.. never heard from them again. No quote. No followup. We've emailed several times over the past month and not a peep. Glad to get the ghosting out of the way early before we handed over several thousands of dollars. read more

Slum lords, bought our property to "manage it" and vacated all the current tenants immediately! Terrible business

I am a tenate at one of the apartment complexes over in Phx. I have met the owner and he is a very polite and helpful gentleman although he is just the owner and does not run the property the landlords have that responsibility. The management and landlord that runs my apartment complex is completely neglectful and very uncaring and nothing is done in a timely matter do not move here you will regret it. read more

Not a great experience with this property management company. My husband and I signed a lease with them a year ago and thought things would be great as we had just moved here from California and were stoked off this new experience. The last few months have not been ideal to say the least. Our unit is one of the newer and most renovated units. There have been multiple times where the company has sent someone to our door to come take a peek inside, without any notice. Communication is almost nonexistent when it comes to trying to reach the property manager for our place. We have been led to voicemail multiple times without a phone call back, have emailed multiple times and have been told they never received anything. It takes weeks to get someone to look at something or to get a response. To pay our rent online it's 25$, which is absurd. Anything that was being done to the area, no notice given. There was a car parked outside of our complex that was there for three months. They did nothing, I even tried to get local police involved. Recently we came home to find out that, without notice, the property management was changed and a new company took over our complex. We were so happy to initially work with PJ Hussey as they were so friendly in the beginning, but over the course of the year the staff became hard to reach, unfriendly and rude, and gave no communication. When it came time to renew our lease, we were telling the company that we were going to come in to sign our lease and put a new name on it. Well they decided to go ahead without our approval and hike our rent up and submit it to the company that is ta Our initial lease amount was was VERY DIFFERENT from what we were paying. It took months to get a revised lease from them. I would not recommend them, the only plus side from this is the owners of the property are friendly and caring, and we now have a new property management team which we're excited to work with. read more

This is just a company which "manages" properties owned by other people which means they're never on site and you have to ask them several times for the same issue to be addressed. Whether it's insane neighbors, a moldy bathroom, a broken dryer in the laundry room (which is also covered in trash), a broken heater for several weeks during the coldest part of winter, no matter how many times you ask or how many times they dispatch somebody who doesn't even fix the problem, you learn to just save your breath and try to move as soon as possible. All of this and I'm paying to live in uptown Phoenix, a great part of town. Rent increased more than 25% over just two years, during a global pandemic, for this. read more

The property is great bang for your buck. I live in Tempe and the neighborhood is great and super quiet. The PJH staff is cool. They always answer my calls when I need something. However, my main guy is Tom. Tom is a dedicated hard working maintenance man who always puts in 110% to make sure I am taken care off. He worked really hard to fix my water heater during the holidays and I appreciate him for taking that time. All of my neighbors love him because of his passion for his work :) read more

They showed me an apartment and,before finished all paper work the owner said he rented place to somebody else.They lied'and they have very stuppid agents and awfull customer service.Don't waste your time. read more

I would like to thank PJ Hussey for two recent maintenance visits concerning plumbing issues that I recently experienced- I want to thank on the first visit, Fernando , who did a spectacular job fixing my kitchen sink; I had no water pressure whatsoever, and Fernando diagnosed and fixed the problem, to where I now have full water pressure back in my kitchen sink- on the 2nd visit, very reliable and knowledgable Norm fixed a number of issues , including a pipe leak on the back patio, and water pressure issues in the shower- he also ancored the toilet better to the floor(I thought quite creative, and replaced the plunger in the tank to where it now works fine, from what one would hope it would. Thank you Reliable Norm- I am appreciative , and to you Fernando as well- And thank you PJ Hussey! Sincerely, K. Wilde read more

Hired this company to replace cabinets and drywall for a water leak in my kitchen. The communication was not good. It was very difficult to get a hold of anybody from this company for scheduling or to get an update on when the contractors are supposed to come and they do not communicate well internally with each other. The sub contractors did not do a good job ensuring the work was completed and had to be called back (ie: re-caulk the edges from countertop to cabinets, fix or try to repair a crack on my granite, redo a shelving under the sink due to the wrong size, etc.) Wasted a lot of my time read more

I just want to say thank you to Tom for coming out and fixing my toilet and my bath tub I appreciate your hard work .

Kristin from the maintenance department was very attentive to my requests and gave me and update someone would be out today. I appreciate her customer service. I have really enjoyed my place so far. read more

My maintenance issues were resolved promptly and professionally by my tech Jared; he showed attention to detail and explained to me the steps he took in replacing my window blind and working exhaustively to fix a hot water leak in my kitchen faucet by replacing the whole unit and showing me in deatail what he was doing through to completion, all the time maintaining efficiency and a clean work area. I am very grateful to Jared- Thank you Jared! Sincerely, 1211 E Harry St #A, Tempe AZ read more

Tom just installed a new water heater for us & he was super friendly, has great communication skills and did a fantastic job! We're all looking forward to hot water again! Thank you Tom!! We appreciate the quick action to get the water heater replaced!! :) read more

Moved into a newly renovated condo and some appliances were not working. Tom was here to help me out in about 10 minutes and fixed every single one of the issues! Very knowledgeable and extremely diligent! Thanks again Tom! read more

My water heater wasn't working. They sent Tom to fix it. At first I thought it's a small problem, but it turned out to be something major (it was a very old heater, leaking water, broken pipe and all that) and they had to get a new water heater. Tom worked the whole afternoon to make sure the new heater fits to my old/small space. He was so polite, patient, and hard working. AND he cleaned everything up after the work (including my apartment and my yard), didn't leave a single mess. I really appreciate his work and effort. Thank you Tom! read more

This property management sucks!!! Do not rent with them. I hasn't been 1 year yet and I cannot wait to brake our lease. We been struggling all year long trying to get things fix for our unit. We are currently with no AC and the manager Alicia wasn't been very helpful. It's been 1 week since we gave them a notice to come out and fix our AC. The technical was out here twice but nothing got fix. Last night we waited for her call back to let us know if she can get someone To come out but once again they didn't bother calling us back like always. I have a 2 year old living in this condition and it's 95 degrees inside the apartment. We are now taking legal action because this is unacceptable to anyone to live in this condition. Last time the water heater broke down and they didn't fix it until 2 weeks later! I repeat do not rent with them not worth it ! read more

We had PJ Hussey remodel three bathrooms, install a built in desk, and paint the exterior of our home. Andrew and his team took great care of us and the job is turning out beautifully. Andrew, Shannon, and Tom are great to work with and truly care about their clients happiness and project success. We highly recommend PJ Hussey read more

*if I could leave less than a star I would. But yelp won't allow* Well let's see. Where to start.... They don't return phone calls. Lawn care is non existent. When you call maintenance that a/c is broken and its 95 in your house - no response. Continual emails that you owe a balance, even though you pay early. if you want to pay online there is a fee. No one actually maintains the portal website. No upkeep on physical property. After my lease is up - I'm out. read more

SCAMMERS!!!! I didn't initially rent from them but the owner of the property decided to sell and the new owner used PJ Hussey. My lease was up just before the sale happened and I wish I moved then. We were there about 2 months after they took over and I emailed them my 30 day notice. About a week and a half later I called and the secretary REFUSED TO PUT ME THROUGH TO A LEASING AGENT. No one would return my calls. 10 days before the move out we finally just stopped in the office and they told me that I hadn't given notice. I was furious. My dad passed during the time that we were moving and I told them this and Patty herself told me that I could have until Friday to get the rest of my stuff and we went Thursday and they changed my locks and kept my deposit. THAT DEPOSIT WAS TO GO FOR MY DAD'S MEMORIAL AT HIS GRAVE AND YOU STOLE IT! KARMA! IT WILL COME AROUND read more

The BEST property management company I have worked with in Phoenix and Glendale. They currently manage several of my multi-family and single family properties and have taken them from D class properties into solid B and C class performing assets. They are the 3rd property management company that I've worked with and they have consistently performed through every surprise and challenge that has occurred. The majority of our residents renew their leases and Andrew is great at implementing beautiful renovations to increase property values. Whether you have A, B, or C class rental properties, you will be in good hands with Patti & her reliable Team read more

When we moved in, the floors were still dirty from the remodel and the water wasn't hooked up to the fridge, which wasn't a big deal. I get it, its new stuff and they just remodeled... But half of all the electrical outlets did not work. There was not a coaxial cable wired into the wall anywhere, even though I told them that before we moved in. I noticed it when we were looking at it, and I assumed it would be fixed, which I guess is my fault. I had to wait for the electrician to schedule a time where he could work on it, then pay Cox an extra $50 to crimp and hook up the coax so that the router would plug in. They also did not want to pay for our mailbox to be re-keyed, even though we just moved in. But worst of all, I called them over a week ago to say that our heater was not working. Keep in mind that it's December and it was 58 degrees INSIDE the apartment, even though it was set to 84. The maintenance lady said that they would call me back to schedule a time to look at it, and I have not received a call still. A week has past, and its December. So, I bought a space heater. Whenever I plug it in, it kills the circuit breaker. I've tried 6 different outlets in 3 rooms... So I went and got two smaller ones, just so we weren't freezing at night. I'm paying $995 a month and they NEVER email me back. I have to call them to speak with them, and they always say that they'll have to call me back to figure out how to fix something. If I had known I would have had all these problems, I would not have moved in. I do not like this company. read more

They have been great to work with. I have a couple of apartment buildings they manage and they are very responsive to both me and the tenants. Plus I get monthly reports on time and the online owner's portal makes keeping up with everything easy. I definitely recommend them! read more

I own a number of single family residences in the Phoenix area and have gone through a couple of property managers who have made bad mistakes. Last year I switched to pjhussey and have been very happy with their expertise, rapid response to problems, excellent bookkeeping records and monthly as well as end of the year info for my accountant. Art is on top of the monthly reports and Patti handles the properties as if it were her own. I'm very satisfied. read more

Worst company EVER. My a.c. unit wasnt working correctly but they were more worried a our rent then trying to fix it. Never gave a shit about our complex, didnt care what was going on in the complex all they care is about is getting paid. Dont use these people there will act nice at first but screw u over. DONT TRUST THEM read more

Great company . Love patty and her team what an outstanding team patty has put together along with her son Andrew . It's been a pleasure doing business with patty for over 15 years now . Mike Rassler. Apartment finders . read more

P. J. Hussey & Associates does a FANTASTIC job. I use them for ALL my property management and maintenance, and they do an AMAZING job. I couldn't be happier with their performance! A++++ read more

I am always with a good feeling about how my connection (at PJ Hussey) interacts with clients that I send to them. Very professional and I enjoy their service for Property Management. I have complete trust in sending any new owners who need property management (for rentals) to Andrew at PJ Hussey - knowing they will be in good hands :) Thanks!! read more

I am so excited about my new kitchen (which basically gave my entire home a new look) courtesy of PJ Hussey! They turned a dark, narrow 1950's galley kitchen into a bright, open space that lightened up and opened up the whole house! Your entire team is not only talented--but they are genuinely nice, honest and good people. Jesus is amazing with tile (and I know our backsplash wasn't easy!) and Lalo and his team were always so friendly, flexible and thorough. Shout out to Andrew and Shannon for being awesome project managers and slave drivers (ha ha!). We couldn't be happier. We have PLENTY of additional remodel projects coming around the bend and I definitely know who to call! read more