Efficient and friendly. I have used them to take care rentals for years. I am satisfied with their service.

Communication and threats are two different things. I had to email the the broker about Angela. I never received a handbook and they forgot to tell me about someone coming out to install a new a/c. I was supposed to be given 48 hours notice before but instead I get a call from a guy telling me he's coming out to replace the a/c. I told him that's not how it works. He started naming people who worked for them and I still told him no. Started getting threatening emails and I called the Broker, Debbie and she admitted she forgot to do the proper notification due to her mother being ill. They did respond promptly when there was a problem. BUT, don't forget the tenants are as entitled to the same respect as the owners. Without them you wouldn't have a business. read more

If you are a renter considering being a tenant of this company, PLEASE READ THIS. DO NOT rent through this company. They are absolute crooks!! They will find any way to charge you a fee for whatever they possibly can and they have absolutely zero sympathy for any situation/circumstance. My dog died and they charged me $100 to add a new dog to my lease! They claim that they do everything in accordance to their handbook/lease but that is only when it's in their favor. They hire absolutely terrible vendors to do all their repairs. On average it takes the vendors that they hire multiple trips to fix whatever it is that they're fixing. The property manager, Angela, is absolutely terrible. You have to be a certain type of person to be a property manager and she definitely fits the role. She is passive aggressive, rude, greedy and only in favor of the owner of the home. We paid our rent on time with the company every month for 4 years until we made the decision to move out. We were such good tenants that they had multiple of their employees/managers reaching out to BEG us to stay and renew our lease. When we finally got tired of their crooked ways of business and moved out, they took our ENTIRE security deposit of over $3,000 and even charged us for landscaping even though we had the yard landscaped prior to moving out! They also have no correspondence with each other so one person will tell you one thing, then another will tell you something different. They are extremely unprofessional and unorganized. Please beware if you are considering using this company. You WILL regret read more

I was a self manager that was considering selling my property because of the tenants. I know the tenant landlord law however in this instant society if I can't get a technician out on a Sunday morning at 6 am as soon as it happens, lord help you. I have been abused verbally, and any way possible with social media. We need to have a site to post DO NOT RENT TO for your mental health. Here you go APB. . . thank you for taking this stress out of my life. You have given me so much relief. Thank you for being there to take the calls and handle my property fairly. read more

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We switched over to Arizona property rage from another company that we've been with maybe almost 30 years. They are very efficient and professional. Their fees are reasonable and we are enjoying doing business with them. read more

We work hand in hand with AZPB in maintaining accurate documentation of their managed properties. Their commitment to excellence is unmistakable and it shows through in every interaction we have. They go to the utmost lengths to provide the best care to both the owner and the tenant. As a vendor providing a service, our perspective is unique in that it is objective and not an owner/tenant view. Everyone is extremely professional and very good at what they do. Based on an operating knowledge of the industry, we absolutely recommend Alicia and the team. Todd Temple Lumen Property Inspections LLC read more

This review is long overdue. I'd like to recognize and thank Alicia Weaver who guided us through the journey of renting our home last September. We were moving out of town and unable to sell our home and a friend had recommended Alicia to us. I had never imagined renting out my home, nor had I wanted to, but Alicia guided us through the process with confidence and kindness. She found a wonderful tenant very quickly, and things have been running smoothly ever since. The few times I've reached out to her. She has always quick to respond and an absolute pleasure to deal with. I cannot say how grateful me and my family are for her dedication, expertise and concern for our well-being and for our tenants. Thank you so much Alicia! read more

Arizona Property Brokerage is a rotten actor in Arizona's real estate industry. They have very poor customer service, they're unresponsive when problems arise and they give bad advice to property owners.  Debbie Silacci is listed on the BBB website as the owner, but the day-to-day operations are run by Alicia Weaver (who is very unprofessional and not honest).  In conclusion, I recommend avoiding Arizona Property Brokerage at all cost. read more

Arizona Property Brokerage - Property Management Near Me - Phoenix, Arizona

Important things to know if you plan to rent from (or sign as a homeowner with) Arizona Property Brokerage: - [ ] You should run AWAY. Better yet, use HotPads to filter out property management companies all together and deal directly with homeowners. - [ ] They'll be very nice to you to get you in the door -- it won't last. If you question anything, they'll call you "abrasive." - [ ] They will attempt to raise your rent by at least $100/yr. every year, no matter how great of a tenant you are. - [ ] They do an annual walk through where they photograph everything in your house, invade your privacy and look in your closets. (The most recent was by a creepy guy half my age who spoke to me like I was an idiot.) - [ ] They force you to pay for a scammy "Renters Benefits Package" which signs you up for a bunch of crap you don't need that you'll be contending with for months after you move because those companies have sold your personal information to all sorts of other scam crap. The air filters they send you are also cheap. - [ ] They use substandard contractors for repairs and few things are really properly fixed. - [ ] They try to force you to use one specific carpet cleaner upon move out, which is ridiculous. - [ ] They tell you you're paying "way below market rate rent" which is a made up lie. I was a tenant for 3 years who consistently paid my rent early and in advance the entire time. I fixed many things myself and saved the homeowner thousands of dollars when I knew their contractors were trying to rip him off. During my last lease renewal negotiation they just refused to negotiate. It was $100/mo. increase - take it or leave it. Property management companies make more $$$ being greedy and pushing tenants out -- even good tenants, because they don't care about you -- or the homeowner for that matter. I found a WAY better & bigger house (with a pool!) for $25 less per month than what I was paying AZ Property Brokerage, dealing directly with the fabulous homeowners. I moved out at the end of February 2024, and as of May 6, 2024, my old house is still sitting empty. Why? Because they're greedy & tried jacking the rent up by hundreds of dollars. They've dropped the rent on Zillow every two weeks. Meanwhile the homeowner lost thousands of dollars because of their greed, and will be rolling the dice with new tenants on top of it. So if you're a homeowner, I definitely wouldn't sign with them either. Bottom line: I wouldn't rent from this company again if the world were flooded with pee and they had the only house for rent in a tree. No thank you, and good riddance! read more

I have heard nothing but bad things about this management company. They intimidate the tenants and make threats they have no right doing. Total invasion and harassment. No chance to talk or negotiate the circumstances. Doesn't matter to them if your disabled or elderly. Threats on paper. Sneaking on property to take candid pictures and use them against you. That makes them very unprofessional in my opinion. Nightmare! Karma will prevail! And I hope she's wearing stilettos. Sincerely, a very concerned client. read more

I've worked with this company for years. While I admit they are definitely not perfect and don't always offer the best customer service, they do what they can to make it right and that definitely says a lot about their character, mission and business practice. read more

It's easy to write a bad review when a company is as bad as this one. WARNING for Renters: AZ Property Brokerage conducts random inspections of properties they manage. These inspections are mandatory and recorded with video and photos of your private space - If you don't give consent, they'll enter the property anyway and/or they'll convince the property owner to drop you as a tenant. Also, you can 100% count on them retaining a portion of your security deposit no matter how clean you leave the property. WARNING for Owners: AZ Property Brokerage didn't try to renegotiate my lease at the end of the term. They subsequently rented the property for $400 less per month than I was willing to offer. That's almost $5,000/year in lost revenue for the property owner. Overall, this company is a bunch of bullies -- The market is hot right now so they think they can freely be rude and aggressive. Recommend avoiding these incompetent jerks whether you're a renter, owner or buyer. read more

If you want a company that poorly represents your property, treats your tenants like they don't matter and don't care about your interest only their own then this is the place for you. I've attached an email from their property manager who I can only assume has a split personality, conducting business practices where the thinks she has the say so not the owner of the property she "manages". Have a look, is this really someone you want to hire to manage your property? Krystal, Seems you are the one upset? I am sitting at my desk working my butt off for my Tenants and Owners enjoying my coffee and light music. There is nothing more to discuss. You will vacate on 04/30/2022 as originally planned. You were waiting on an answer from the Owner about renewing the Lease, and also moving out before April. The answer is the move-out date stands as on or before 04/30/2022. Thank you, Angela On Thu, Mar 10, 2022 at 11:45 AM Krystal Leon You don't know what Im talking about? Ive been waiting to hear what the owners response was to my email. Im not sure why we need to wait til this weekend to talk? I just wanted to know the response and you immediaitly said nevermind nonrenewal stands. Is that what you wanted to talk about this weekend? You said you had questions, my cell phone is the same. I said id call Debbie if you didn't want to talk because she seems to be able to speak with me without any problems. That's all. If I upset you because I said I wasn't interested in an even larger payment then im sorry but I guess im not understanding why that's surprising considering we continue to increase. If they had terms, I think I deserved to know what they were that's what im trying to say. Krystal Leon From: Angela Erekson angela@azpropertybrokerage.com Sent: Thursday, March 10, 2022 11:37 AM To: Krystal Leon Subject: Re: Re: Krystal, With all due respect, you have NO IDEA what I was calling to talk to you about. We will leave it at that. I non-renewed you for 03/31/2022 but the Owner said you could stay until April 30, 2022. So that's the plan. Thank you, Angela On Thu, Mar 10, 2022 at 11:33 AM Krystal Leon Yeah I had a feeling that was the case. Im not under any contract correct? Krystal Leon From: Angela Erekson angela@azpropertybrokerage.com Sent: Thursday, March 10, 2022 11:29 AM To: Krystal Leon Subject: Re: Re: Krystal, Never mind. We do not need to have a phone conversation. The Non Renew still stands. I have your move-out date as 04/30/2022. Thank you, Angela On Thu, Mar 10, 2022 at 11:23 AM Krystal Leon Yeah I missed a call. 480-601-2000 I am home today If they are trying to raise the rent again im not interested, that's not very nice and im sensing they just want me out to make more money off someone else. Krystal Leon From: Angela Erekson angela@azpropertybrokerage.com Sent: Thursday, March 10, 2022 8:20 AM To: Krystal Leon Subject: Re: Re: Good morning. I tried calling you last night. The one phone number I have on file, someone answered and said i had the wrong number. The other number no one picked up. I wanted to talk to you on the phone because I have some questions, and it's just too hard at this point to communicate effectively via email. Can you talk this weekend perhaps? Let me know. I need a good phone too. Thank you, An read more

Be careful of these people!! The most unprofessional and rude people I have ever rented from. Very nice at first but after it was a nightmare. Never communicated with us and charged us for things that they told us they wouldn't charge us for. Hands down worst leasing company read more

Great Customer Service. Attention to detail and very trustworthy. I never worry about my property in the hands of the great management team. Thanks Debbie and rest of the team for all your great work! read more

Arizona Property Brokerage is awesome. Right at the beginning they answered all my questions. When we first moved in, they sent a handy man over to fix stuff I didn't even notice. They are on top of everything and have a great online payment system as well. Super easy to work with and quick. Loving my experience so far. read more

They are great in helping me whenever I have a service request. My AC was out and they had somebody there in 30 minutes. There are awesome to work with. read more

Great PMC! They were always on top of servicing any issues and taking care of all the renter's needs promptly over the last three years we have used this company. read more