Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

Garrett was instrumental in helping us purchase our first home. Since I was relocating from…read moreCalifornia, I had to search for houses in Arizona while still living out of state. Garrett kept me updated with market insights and new listings, and he even arranged video tours when I couldn't travel. We eventually found the perfect home, and despite heavy competition, Garrett stayed persistent and made sure we secured the contract.

Every transaction we've made with Gluch has been a 10/10 experience, especially working with…read moreGarett. It is not lost on us the time and genuine care he and the team put into making sure we were advocated for and we're forever grateful!

I lived at Montelano Apartments for about three years, and my experience was extremely…read moredisappointing and, at times, unsafe. Maintenance was a constant issue--work orders were often ignored or never completed. Beyond that, there was frequent crime both around and within the complex. I personally witnessed drug activity on multiple occasions, including deals that went wrong. One incident even resulted in someone being injured right outside my door. The most traumatic experience happened while I was at work during a 10-hour shift. My apartment was broken into, and I came home to find someone inside under the influence of drugs. During that break-in, this individual shot and killed my dog inside my apartment. It was devastating. When I brought this situation to the leasing office and requested to break my lease due to safety concerns, I was met with resistance. Instead of support, they attempted to issue me an eviction notice and even accused me of being responsible for the break-in. I had to go to court to resolve the situation, and thankfully I was able to settle without it damaging my credit or rental history. To make matters worse, management (including Philip) tried to charge me for damages caused by the break-in and even attempted to make me pay for a hazmat cleanup--something that should clearly fall under the apartment's responsibility. I was also told I would likely receive my deposit back, which turned out to be completely untrue, as I never received it. In my opinion, many of the five-star reviews do not reflect the reality of living here. If you speak directly with residents, you may hear a very different story. If safety, accountability, and proper management matter to you--especially if you have a family--I would strongly recommend looking elsewhere.

RUN! Worst apartment experience I've ever had. Constant…read moreroach infestations that management refused to properly address, even blaming me for dead roaches in my freezer. Eleven days without working AC in the middle of summer (some days without any cooling at all in 115° heat). The "emergency" line never worked--no one ever answered or called back. Staff, especially Philip, were rude, dismissive, and unhelpful. Construction and water shutoffs multiple times a week, filthy amenities, and overcharged rent with no refund. Don't live here!!

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Best realtor hands down!! Erica goes above and beyond!! Love her positive attitude. She has helped…read moreour family and we can't Thank her enough!! Need a realtor call!! She is amazing..Thanks Erica

From the owner: Erica Cherry, a full-time local Phoenix Realtor and US Navy Veteran of Communications. She…read morespecializes in helping Buyers & Sellers from Starter Homes to Luxury Homes in addition to active Military, Veterans & First Responders. With 18 years experience in different avenues of real estate (Interior Design/New Construction), pride is shown when helping clients discover a place they'll love to live. She would be honored to guide you in the stages of buying, selling, or investing in the Phoenix valley.

FLAWLESS. If you're buying or refinancing, Jeremy and team are a type-a-gen-x dream come true;…read moreorganized, responsive, and on top of every detail. They made our home buying experience completely seamless. Thank you Jeremy and Christy, you really were amazing to work with!

Jeremy was incredible to work with! He was extremely communicative, kind, and trustworthy…read morethroughout the entire process. We really appreciated how transparent he was and how willing he was to answer all of our questions. Our prequalification form was delivered in less than a day to our email, which we appreciated the swift deliverance. Even though we ultimately decided to go with a different lender to take advantage of incentives through a new build, we genuinely enjoyed working with him and would absolutely recommend him to our friends and family & will keep him in mind for the future in real estate. Highly professional and truly cares about his clients! Thank you Jeremy & Fairway Mortgage for taking the lead in getting us into the real estate world!

We had a fantastic experience working with Josh…read more What I appreciated most was that I always felt like he was genuinely looking out for our best interests. He gave honest advice, helped us think through important decisions, and never made us feel pressured. In a process that can sometimes feel stressful, having someone you trust completely makes a huge difference. Josh is incredibly knowledgeable about the Phoenix market, Fairview Place, and the historic district. He was always responsive, reliable, and willing to go the extra mile to make sure we felt informed and confident throughout the process. If you're looking for the best real estate agent in Phoenix, I highly recommend Josh. More than anything, he's someone you can trust to advocate for you and fight for your best interests every step of the way.

Josh was my realtor as a first time home buyer. If you want a realtor who is genuinely dedicated,…read moreextremely knowledgeable, and always has your best interests in mind, Josh is exactly who you want on your side. He was consistently available, personable, and his understanding of the Phoenix housing market is truly incredible, giving a confidence and peace of mind that he will find you the best investment available. He was always asking the right questions and guiding me toward the best possible fit. When it came time to close, I know his warm, professional, and personable communication made all the difference in our offer being accepted in a highly competitive environment. He also brought together all the resources needed to buy a home, saving me an enormous amount of time and stress. Above all, Josh was an absolute pleasure to work with and is just as great of a person as he is a realtor, which is an incredibly high bar. I'd recommend him without hesitation to anyone looking to buy or sell a home.

When I decided I was going to relocate to Arizona, I was provided a referral that did not seem to…read morego well, as I had not looked at houses all week. I contacted my agent in IL and she connected me with Franzi Rothe. Franzi called me on the phone and within hours had 6 houses for me to look at. Franzi is very kind, unassuming, down to earth and approachable person. She was patient with the ignorance that I, as an out of state home buyer, brought to the table and explained everything I asked in as much detail as I required. Franzi took me exploring houses from one end of Arizona to the other for what seemed like endless evenings and weekends! She was incredibly responsive throughout the entire process - new listings, follow-ups on offers made, strategies for getting my dream home. In the end I looked at 60+ houses - There were a few times that I became exhausted and when I looked at houses I seemed to have changed my overarching vision. Though Franzi made it clear this was my decision and she'd support me in whatever choice I made, she pointed out in more than one instance that maybe the houses I wanted to look at might be shifting away from my vision. While many Realtors would probably jump at the chance to get a good deal and move on with other clients, but not Franzi. She became my friend through my house hunting adventure. Because of her extensive knowledge and honesty, I completely trusted Franzi through our four month journey together navigating the Arizona real estate market with my best interests in mind. She was like my personal advisor and went out of her way to research homes that would fit my criteria and budget, prepared comparable market pricing analysis and gave me valuable advice to help me buy a home in an extremely competitive market. Franzi was always extremely responsive, thorough, and prepared multiple offers for me in a short amount of time. Franzi goes out of her way to help a client. For example, when I inquired about a particular property, she decided to go the extra mile and not only call the listing agent to get more info, but she went the property to check it out for me. I didn't ask her to, but she decided to do that for me. Also have to note her honesty (that's what won me over especially). She was upfront in disclosing the pros and potential cons of particular properties. It's indicative of her genuine interest in helping guide the client in the right direction and not in just making a quick sale. I made a quick decision that I wanted to place an offer on a home, and she worked quickly to put together a very competitive offer while on vacation with her family. We were exchanging emails and texts into the late hours of the evening! There were competing offers and mine was accepted and well-within my budget. She also coordinated home inspections, reviewed the findings and provided good advice. She has an in depth understanding of the legal terms & conditions within each contract and educated me on the whole process from submitting an offer, loan application and closing through escrow. I recommend Franzi to anyone who is looking for a knowledgeable, full service, and personal approach to the home buying process without the high pressure of other companies. If you want a Real Estate person that takes the part of a personal friend, I recommend entrusting Franzi Rothe with the biggest financial decision of your life. I did and I have my dream house thanks to every "T" being crossed and "I" dotted. She won't disappoint. Thank you Franzi -You are the BEST!!

Franzi made our house search so much easier and less stressful. Especially during this current…read morepandemic and fast paced market. She was always attentive, responsive and reliable. She was very accommodating and went out of her way to meet with us and even do video tours for us when we were unable to attend a viewing in person. We were more than pleased with Franzi's efforts to help with our first home purchase and would not hesitate to seek her help again in the future.

Danny and his team are the best! Their professionalism, communication, and knowledge made the…read moreentire experience so smooth. I can't recommend them enough! From start to finish the entire process was excellent!

This is my third time working with Myriad & Danny, they always do an amazing job helping with…read moreeverything needed to sell & purchase my home, above & beyond. Amazing people & company, I would refer them to anyone looking to buy or sell their home.

Danielle was fabulous! Easy to work with, fast, reliable, knowledgeable - all things you'd want in…read morea Real Estate agent. I will recommend Danielle to anyone looking to buy or sell a home.

Danielle helped us out tremendously. We were in a urgent situation where she was able to come…read morethrough. My wife's mom passed away from cancer and Danielle made the process easy and quickly. Danielle has a very compassionate heart and is definitely knowledgeable in her area of expertise.