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    The Hill Group

    4.9 (167 reviews)
    Open 8:00 am - 8:00 pm

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    Services - The Hill Group

    Buyer's agent

    Listing agent

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    Reviews With Photos

    Danny B.

    After browsing for homes for around 2 years, this past spring I was finally ready to start looking seriously. I was able to set up a meeting with Steve and really talk about what I was looking for. I was nervous with being a first-time home buyer because I was not knowledgeable about the process let alone where to even start. Steven and the whole Hill Group team were super supportive during the whole experience. Within a couple weeks of working with them, I found the house I was looking for. Even though there were of course multiple offers, Steven really helped mine standout above the rest. Without his help, I don't think I would have gotten it, and I forever will be thankful for his help. If you are looking for a realtor group that really cares about their clients, look no further!

    Fantastic presentation.  Very polished.   Hollow promises.
    Lougey B.

    First off, you can see from my account that I am a real person/reviews. I don't have a hundred friends and ten reviews etc. Also there were a few negative reviews previously, that are not here anymore. Wonder how long my review will last. These guys talked a big game. They said they would be available for everything, top notch service etc. ..... until we signed the contract. ....crickets. They never did open house, Never made brochures, photography was terrible, listing text description was terrible, opening price was waaayyy to high. They pressured us to sell to wholesaler for 30% below asking. Our agent went on vacation one week after we signed. The agent never even came to house. Not even to advise/inspect after cleaning and painting completed. They never brought one single buyer. They gave us a list of people they recommended for services like cleaning and painting and carpet. Some of the phone numbers didn't work. The other people were unavailable or overpriced. Noooo help at all!!! In the closing process, they were also unbelievably derelict. We had to fill out all the forms on our own. Forms with technical language that we could not understand. WTF. Hill Group says, just call if you have any questions. Here's my question... why don't you complete the form!!! All around horrible experience from start to finish. Can't believe I gave them 20k commission for this.

    Steven & our first home

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    Page 1 of 5

    Ask the Community - The Hill Group

    Review Highlights - The Hill Group

    Thanks to Steven and his connections, I was able to get a broker who got me an incredible interest rate!

    Mentioned in 63 reviews

    Read more highlights

    Capstone Realty Professionals - Capstone 2025

    Capstone Realty Professionals

    (113 reviews)

    Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

    Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

    Tiffany Carlson-Richison - Realty One Group - They are over the moon happy with their new  home

    Tiffany Carlson-Richison - Realty One Group

    (25 reviews)

    I came to Yelp to find a great agent and glad I did because we found Tiff after trusting the many…read morereviews. So here is a review based on someone who used the reviews. My wife and I were looking to buy a rental property from out of state and Tiffany was prompt in getting back to me (always a great first start), we chatted with a couple agents but Tiff was easy to talk to and had a few strategies we liked out of the gate. And she was an ASU grad so bonus points! We narrowed in on a budget, cities, and showing strategy (we bought sight unseen due to how competitive it is right now so coming to view each property didnt make sense) so virtual tours were key. We put trust in her to look at the house, point out any red flags and give offer advise. She even talked us away from one house we wanted to offer on which is good in my opinion, that's why you hire someone with industry experience, so we really appreciated that it wasn't just ablut closing a deal. We had specific requirements so after looking for about a month, she ended up finding us a beautiful house in Tempe before it hit the market and negotiated with the seller to work out a deal. We 100% would not have got that house if it wasn't for her and may still be looking today. We're very happy, and finally met her in person on inspection day. We've since closed on the house and once we're in the market again she will be my first call. Joe and Lauryn P.s. the rest of her team is great to work with too, we met Tracy and Bridget. Keep up the great work!

    We're originally from The Upper West Coast, and we've been wanting to buy a 2nd home in (Paradise…read moreValley or Northern Scottsdale) Arizona for a while now. We've decided to go with Tiffany Carlson-Richison Realty One Group who came highly recommended to us by our trusted Arizonian friends & we couldn't have asked for a better home-buying experience: We're definitely looking forward to calling Arizona "Our Home Away From Home" soon.

    Quality Homes & Notary Services

    Quality Homes & Notary Services

    (1 review)

    Iyonna responded quickly to our request for notary service and was able to book an appointment on…read moreshort notice. On the appointment date she arrived early. Iyonna was very cordial and professional with excellent service . She helped make the notary process efficient and convenient for us. Thank you!

    From the owner: What makes Quality Homes and Notary services unique is the blend of my extensive background in…read morebehavioral health and pharmacy with my expertise as a Notary Public and Real Estate Agent. This distinct combination allows me to offer a holistic and comprehensive service experience. My background in behavioral health equips me with strong interpersonal skills, enabling me to understand the emotional aspects of buying or selling a home. I empathize with clients' situations, providing a supportive environment that alleviates stress throughout the real estate process. With my pharmacy experience, I’ve developed meticulous attention to detail and a strong grasp of regulatory compliance. This ensures that all documents are executed accurately and that transactions proceed smoothly, minimizing potential issues. My in-depth knowledge of the local market allows me to deliver tailored strategies that align with current trends, helping clients make informed decisions. I also leverage the latest technology and marketing strategies to effectively showcase properties, maximizing their reach for successful transactions. Above all, I’m genuinely passionate about serving my community. My commitment to integrity and professionalism ensures that clients receive not just effective service but also an enjoyable and rewarding experience in their real estate journeys. This thoughtful approach sets my business apart in a competitive market.

    The Hill Group - realestateagents - Updated June 2026

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