I had an awesome dining experience at my most recent visit at my favorite PF Chang's! Huge shout out to the manager, Kim for being the most kind and gracious host! Thank You PF Chang's! read more

P.F. Chang's - Soooo yummy beef and broccoli - Chinese Near Me - Raleigh, North Carolina

Giving this pf changs a 3 star out of 5. I love PF Changs and I am a reward member for years. My first time visiting this location. Starting off it was a Sunday and not many people. There wasnt a hostess. I was told I could go to the bar and walk in since I asked. There was a female bartender. She seemed like she didnt either want to work that day or she didnt want to serve me. I asked for a water (I wasnt ordering a juice or a drink , since I needed to rehydrate from the night before). The bartender came back and asked me if I wanted anything else and I said no. Thats when everything changed. She served everyone and had chats with everyone. I made an appetizer order for their brand new Bao. I kept on seeing others around me that placed their food orders get their meals before my appetizer. The bartender remembered about like 20 minutes after ordering and apologized. Same issue happened with my sushi. The time passed and everyone else was getting their food but me. The bartender went to the kitchen and got my plate. Never once was I asked if everything was okay. Instead a male bartender asked for sure. He made my experience pleasant. My server held talks and chats with others. Food was great but I don't think I would return to this location due to the service. I would rather stick to the Durham location which is my favorite . The location was clean and the music was great. Nice to see valet parking sign outside free for pf changs. I didn't try that but would be willing to use that service for the other restaurants at the mall. read more

P.F. Chang's - Chinese Near Me - Raleigh, North Carolina

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We're Chang's Rewards members and longtime P.F. Chang's fans, so this review comes from a place of loyalty and honesty. We're from North Carolina and were visiting the Raleigh area, and we've been to this location before. Unfortunately, this visit started off poorly. We arrived on a Thursday night around 7 p.m., and despite the restaurant being very quiet (around five tables total), we sat for approximately 20 minutes without being greeted, offered water, or acknowledged, even as servers walked past us. It didn't feel like confusion or understaffing -- our eventual server was working the surrounding tables -- it genuinely felt like we were simply overlooked. That was disappointing, especially considering we were a full table ordering dinner and drinks. What completely changed the experience was the manager (I wish I remembered her name). She noticed us, came over on her own, and immediately apologized. She took responsibility, calmly explained she was figuring out who our server was, and stepped in right away. She took our drink order, brought out our rewards edamame, and made sure we were taken care of. Her professionalism, accountability, and kindness truly saved the night. Once things were on track, service improved and the food reminded us why we love P.F. Chang's. We ordered extensively -- ultimately spending around $250 with a $50 tip -- and nearly everything was excellent: * Kung Pao Shrimp -- outstanding * Lychee Martini -- fantastic * Shrimp Dumplings -- delicious * Chicken Lettuce Wraps -- a classic favorite * Pork Dumplings -- great * Prawns with Butter Lo Mein (special) -- really, really good The only dish that missed the mark was the Shanghai Street Noodles. We're not the type to complain, and there wasn't a check-in, so we didn't mention it, but it just wasn't great. While the initial lack of service for 20 minutes is something that definitely needs attention -- especially given how slow the restaurant was -- the manager handled the situation exceptionally well. Because of her leadership and the quality of the food overall, we're still comfortable giving this location four stars and will return. That manager deserves recognition -- she represents the brand exactly how it should be. read more

The food was great as well as the drinks. Good service and ambience. The only thing is that they do allow pets. I seen a woman carrying a small dog in a bag. As I'm looking outside you can see the pet fur and particles floating in the air as I was eating. I would come back. I just can't deal to know if I had that floating in or near my food and people can be allergic to pets. They should make some recommendations when it comes to pets. read more

P.f.Chang would have been better if my waitress was better. She obviously didn't want to work that day. She didn't come back to our table until it was was time to pay the bill. She grainy card (no ticket in site) ran off charged it and came back. Other than that store was nice and clean. Had to wait expected in Saturday at the mall. Great specials would think about returning.. read more

P.F. Chang's - Crispy Honey Chicken Dinner Combo - Chinese Near Me - Raleigh, North Carolina

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I like the general tso chicken. It's a hit and miss how long it takes staff to check you out. The food is always good .

We visited on a Thursday evening and made reservations online. The parking lot was packed and we still had to wait to be seated after our reservation time. We had a party of six and I expected to have to wait a while for the food to come out but it arrived pretty quickly. The portions were large and could easily be shared. The kids plate was more like an adult sized. The food was delicious, but soon after we left two people in our party got sick. Overall, I thought the food was great (and wasn't one of the ones that got sick), so I would give it a try again. read more

P.F. Chang's - Smoked old fashioned - Chinese Near Me - Raleigh, North Carolina

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Miriam was very sweet an helpful very warm welcoming smile and overal presence 10/10 to be around, Darius was my server very calm but present for sure he was patient and has very charming an polite attitude you can tell he loves his job and watch how he was with other customers he seems to appreciate every table no matter the volume in the restaurant, if he was stressing out at all you couldn't tell a single bit his tone & communication overall was lovely 10/10 I would recommend asking for this server , once again his name is Darius read more

My group had a reservation for prom and they were inconsiderate of the groups that had a reservation and put people that were walk ins before us and multiple other groups. We felt very put to the side by this inconvenience to our special night. We ended up going to chic fil a because of this terrible experience. read more

5-star Customer Service by the MOD, Chris! And I do mean 5-star. This was the 1st time I had ever used delivery for PF Chang's and while the receipt had everything correct, whomever packed the order didn't notice I ordered a beef dish, b/c I received a chicken dish. Normally I would just let it go, but I had been craving this particluar beef dish for a few months & I only allow myself Chinese a few times a year so I was super-disappointed. I called the restaurant, asked for the MOD and spoke to Chris. I explained the situation and that I just wanted to ask that they please double and triple check the orders next time so this doesn't happen again for someone else. He not only apologized profusely, but after hearing me explain how disappointed I was, he not only offered to make a new order and get it to me asap, but he literally drove it over himself!! And added spring rolls!! If there was ever an example of "above & beyond" customer service, Chris is it!! I will definitely give them another shot! read more

We went here on a Saturday night with a reservation and got the chefs meal deal for 2. Starter was steamed dumplings (they were delicious but had a bit of a kick to it!!), one entree was sesame chicken and the other was honey crispy chicken. I loved the honey chicken the best. For starters we split an egg soup (sooooooo good) and salad. Overall, we had a very nice experience. There was even enough leftovers for a whole other dinner the next day. read more

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I went to eat here an hour before they closed and the service was still wonderful. Josh at the bar had me not feeling bad for coming in as I felt right before they closed and was on top of everything. Food was amazing and would happily go again 5/5 Josh made our night with his kind demeanor and good sense of humor! read more

My mom and I enjoyed our afternoon at Pf Changs. After a short debate, we decided to sit at the bar and hang out with the bartender Megan. I have no idea how she was speaking to guests at the bar and filling so many bar orders. She was very kind, patient, and helpful. We checked out the menu and decided on crab wontons for our appetizer, and then, for our meals, we got the Mongolian beef and beef with broccoli. Both were delicious and were larger than expected, especially for $13 each. I love that there was tons of flavor and the beef, broccoli, and mass amount of fried rice was not overly salty or processed. It tasted real and good, which compared to a lot of other Chinese focused restaurants, this is not the case. Also, I liked that I was able to try the sake before committing. I enjoyed every sip and bite. Minus one star for the huge amount of rice compared to other ingredients. There was barely any beef or broccoli in my dish, and my mom's Mongolian beef was about the same. All rice and no beef or other ingredients. For the price, we were expecting a smaller size, but not fewer other ingredients. We had to buy a bag of broccoli to add to both of our meals. read more

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Going to PF Chang's is a challenge. The portions have become 50% smaller and the costs have increased by 30%! The server we had tonight appeared to be less than enthused with her career path, and appeared to be going through the motions (at a snail's pace). Since we arrived at 7:45pm, we only waited 5 minutes for a table. We did wait until 9pm to get our food. We will wait another 3-4 years and try them again, maybe. read more

Service was excellent. Food was okay but for the price disappointing. And no longer offering lunchtime specials. Good atmosphere. Quiet. I probably will not return. read more

We received absolutely superb service when we had dinner at the bar at PF Chang's in Crabtree the other week. The service provided by Coral, Brian and Josh was timely, friendly and very professional! The food was great as usual and we plan to be back very soon, actually tonight : ) read more

My preference is to go to a local Chinese restaurant for a variety of reasons. This restaurant is very noisy and I could not hear my companion talk. However the wait was over one hour so clearly people like coming here. I left my coat on as the temperature was very cold. The biggest reason for an average rating is the food. The lettuce wraps were plain, the sweet and sour chicken overcooked and the veggie egg rolls greasy. read more

Definitely make a reservation before you go- this place was PACKED!! A group of us were heading to see Wicked and decided we'd like to dine here first. We were seated almost immediately (within 5 mins of our reservation) and got a bunch of items to share. We had crab rangoon and shrimp dumplings to share (all tasty). Two friends had the Rising Dragon drink which is really fun- it comes with a lid on it and when you remove the lid there is smoke that comes out! For entrees, we tried the sweet and sour chicken, the mongolian beef, honey chicken, and waygu steak. The table's favorite was the mongolian beef followed by the honey chicken. The portions are good- you will not be hungry afterwards! You can pay by phone here too! Your receipt comes with a QR code on it that you can scan and pay- no app needed. read more

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Always a fan of PF Chang.s.. though it's slightly expensive , it's ok to go once in a while and have a good meal . Ambience is just awesome .. loved the interiors . Lots of seating . Not much of wait time .. Food was good . My friends ordered fish / shrimp and they loved it . Kung Pao chicken is always the best in PF changs . Loved it . Veggie options are ok . They have a bar and serve ... overall a good experience.. read more

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Matt was awesome. Great man great server. Food and ambience are great. They took care of an issue like PROS

We got seated very quickly when we went. Food came out fast and was delicious. Waiter was attentive and polite. Would recommend!

They no longer have vegetarian version of lettuce wraps!! What? This is crazy! It's way easier to make. This just makes me sad. The decor needs to be updated and cleaned. Service was good but place was fairly empty. Food was a bit lacking. I got their version of crab Rangoon. Have had much better. The honey shrimp was very sweet but yeah, it's honey. read more

P.F. Chang's - Crab Rangoon - Chinese Near Me - Raleigh, North Carolina

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I have enjoyed their food for years, especially the lettuce wraps and honey chicken. After trying to eat my honey chicken take out order from 2 days ago I will never go back. I waited an hour for the food in a Saturday at 4 pm. It arrived cold even after such a long wait. The chicken was hard and dry and I had difficulty cutting it with a knife (it pretty much broke apart into pieces). There was no sauce, no green onions and tasted like cardboard. Maybe they had to go to the local grocery store and get a bag of their frozen chicken! read more

I absolutely HATE this place! A reservation is an agreement that a table will be available at your reserved date and time. We arrived exactly at 7:45 and they promptly told us that we had to wait for another 30 minutes. Today is my wife's birthday and we planned out this dinner for several days only to be told that a reservation is merely a suggestion. DO NOT EAT AT THIS PLACE!!! You're going to spend a lot of money for underwhelming Chinese food that you could likely get for a lot less at the food court inside the Crabtree Mall. P.S. The only reason why we decided to eat here is because we had a $50 gift card courtesy of my company. I wish I could change the gift card with another restaurant because I refuse to come back here. I'd rather go someplace else. If I could give zero stars for this place I'd give it that. Horrible!!!! read more

I've had PF Chang's around 7 years ago in Long Beach, CA and it was decent. I went here for take out since I was doing some shopping and when I got home and started eating the Kung pao chicken I ordered it was so bad and low quality, and same for the chicken lettuce wraps, I couldn't eat it and just placed it in the trash. This was the worst food I have had in many years and it is not something I would eat at any price point. The people who worked there were very nice. I'm guessing the corporate HQ has changed its supply chain and cut costs to make what I would call garbage food. read more

Bar none, the worst lo mein I've ever had. The noodles were below cup ramen quality. The flavor was bland. If I had ordered in restaurant I would have sent it back to the kitchen, and I have never had to do that anywhere. I ordered DoorDash, and have never once had an issue with Chinese food quality. I am not far away, so delivery can't be blamed. I ended up tossing the leftovers as they weren't worth keeping. read more

We have always loved this restaurant, however, the portions seem to be continually shrinking. Our food was good but I feel it is overpriced. It's ridiculous to pay $18 for a plate of chicken and then pay separate for the rice! The cheesecake was really good. The chocolate cake....wasn't that good, had a weird flavor and not very moist. We didn't even finish it. Our waitress was wonderful! Very friendly and attentive! Sorry, didn't catch her name. Also, please note reservations are never running on time. We set ours for 6:15 pm for 3 people and were not seated until 6:35, and noticed there were several empty tables. The hostess seemed to have trouble selecting which table we would be seated at. read more

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They don't honor your reservations and they make you wait to seat walk-in's. According to management walk-in's come first I will not be eating here read more

So, the Dynamite Shrimp appetizer has been changed. It's more battered and of course the shrimp is small and you absolutely taste NONE of the favored dynamite sauce. It didn't taste like anything. I guess there's a new chef. They need the old one back pronto!!!!! As for the beef & broccoli they made the portion sizes way smaller. We had dinner but the portions were lunch sized. The beef & broccoli tasted ok but not nearly as good as it used to be. read more

Always consistently great food, drinks, & service. Sat at the bar...Bartender Josh was great.

Great food and even better customer service tonight! I placed an order through Doordash for 5 dishes and unfortunately the delivery driver picked the food up from the restaurant but decided not to deliver it, yet marked it as delivered in the app. I called the restaurant to see if it was actually picked up and spoke with the manager on duty. He confirmed the order had been picked up and immediately apologized for it not arriving, even though the restaurant had done their job of handing off the bag, and Doordash was responsible for it not being delivered. The manager immediately offered to remake the food and deliver it himself, and even added a piece of complimentary cake and had the food delivered within 20 minutes (we live 10+ minutes away from the restaurant). I was blown away by his generosity! Very impressed and will be reordering soon! And the food was delicious!! read more

The quality of the food at this PF Chang's was beyond disappointing. The crab wontons were greasy and tasted like they were fried in old grease. The entrées lacked flavor and were dry. Very disappointing lunch for over $40. read more

Became ill before leaving the table. Food was very good. Waiter was excellent. Salmon turned my stomach before desert. read more

Normally very busy due to the area and parking is hard but clearly not the restaurants fault. The peach boba was AMAZING and has free refills. Food was good! And our waiter was amazing. read more

Just picked up take out from here. I was told when I got there almost 10 minutes after the order was ready that it would be 25-30 minutes longer before it was ready. We had decided to try one of the nee desserts-the chocolate peanut butter cream pie. They packed it with all the hot food. It was a melted mess. The other food was ok but to try a new menu item and it looks like this, it was very disappointing. read more

P.F. Chang's - This is what the menu shows. - Chinese Near Me - Raleigh, North Carolina

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We needed to go to the mall, so we decided to go to P.F. Chang. None of us had been there in years. Our waitress, Cheyenne, was fabulous. Answered all our questions, was patient, and took excellent care of us. Of course, we got the lettuce wraps, crab ragoons, and pork egg rolls. We love the mustard with the rolls, raggons were full of crab and lettuce wraps good as usual. I got the Kung Pao chicken with brown rice. Good flavor with lots of sauce. We were very pleased with our food and leftovers the next day. read more

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The waitress had an attitude and three tables that go here after us got there food before us but the manager was very polite and sweet.But the food was very good read more

We dined at PF changs tonight for my fiances birthday and everything from the food to the service was amazing. Our server Shanti was on point with everything and very friendly. 10/10 recommend going there and requesting her read more

PF Changs for lunch on a weekday is a good option when you want to beat the crowds of this popular restaurant which serves Asian cuisine. My daughter and I opted to dine here to fuel up before shopping at Crabtree mall. Although we have dined here before, it had been awhile since we actually sat inside as we have been getting takeout only from here due to crowds, lines and the pandemic. We immediately noticed their latest rating was a 92 , so that raised some flags. We were taken to a private room in the back to be seated. The chair was not clean and the music in that private room was quite loud for the afternoon. We asked to change seats to a booth by the window which was much brighter. I understand they didn't want to swamp one server's area but was happy they accomadayed our request. Ordering was easy as we were familiar with the menu. The food was good and they waus seem to be consistent. However when it came to our drinks we noticed an ingredient of mint was missing. I felt like the overall customer service was lacking and the cleanliness of the restaurant could be improved. However , I still enjoy their food and probably would return to getting take out only from this location. read more

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Came and close to the time the restaurant was closing and they were pleasant and still served us. The food was hot and not too salty.