I came here for a family event. The service started out good and then our waitress vanished. Apparently some weird drama in the back. The ambience here is very classic Asian style. The food was OK. It was by no means bad but it left much to be desired in several ways. I understand that this is a chain restaurant so I'm not going to bust on them too hard. The lemonades were refreshing. I ordered a pomegranate lemonade and a strawberry cucumber lemonade. I liked the pomegranate one slightly better. I think the biggest disappointment for me was the lo mein. It didn't taste like much and there was nothing in it but noodles. The sushi was standard, not super high-quality. The honey chicken I ordered was all right. I tasted my sister's pepper chicken and I preferred that. I tried my brothers sesame chicken and did not care for that. The wonton soup was good, but the vegetables that went in there were chunky and raw so really weird to eat. My dad loved his Mongolian beef and he is a hard character to please. He also liked his fried rice and I tried that and I thought that was good. Overall, it was a really nice family outing and we enjoyed ourselves. read more

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Holy Smokes!!! Don not eat here if you have anything goi g on a couple of hours later. My GF and I had to fight over the bathroom. Made us so sick . We had plans to goto a concert this evening. Horrible!! Just Horrible. read more

I really like the food and location. The atmosphere is typical PF Chang, very open and well designed. The problem here is the service. I have been here several times over the past few weeks we have been in the Albany area and each time the service has been lacking. Slow to seat, slow to take orders, slow to deliver food and slow to bring the check. The only thing I would recommend is training and supervision to better the customer experience. read more

P.F. Chang's - Egg drop soup - Chinese Near Me - Albany, New York

Oy, we tried to live the pf experience, we were met with ineptitude. why ask us our order NOT write it down and then ask us what it was 4 more times? took a long time too, which for 230 on a weekday is also off putting, but if you only go every 10 years or so like me, whatever. it was fine, the sysco of chinese food. read more

This is not Chinese food. If you accept that then you can have a nice meal. The atmosphere is nice. I love the interior design. The beginning and end of the meal were my favorite parts. The shrimp dumplings were not bad coated in a semi spicy sauce. Light and pillowy they did the job. The beef was tough and had way too many scallions. The mixed fried rice was bland and salty. It did not taste like any Chinese food I've had elsewhere. The chocolate soufflé dessert was divine! I could have licked the plate. Service was friendly and efficient. I enjoyed the man who seated us and the waiter. The manager was nice too. The problem is the food. It's not that great and not worth the price when there are so many small authentic restaurants in this area. read more

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I got Singapore street noodles and they were not good in taste and quality. Too much curry and gave me diarrhea and horrendous stomach pain for the next 24 hours. Also should never have gotten rid of the Korean glass noodles... read more

I wasn't thoroughly impressed. Food was kind of oily, service was not great and it was not busy. Food was quite pricey as well. read more

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Terrible.. do not go! Food tastes terrible as well as over priced! Everyone in party sick 3 hrs later! read more

Great service and great food! When I first walked in and formatted right away. The waitress asked for drinks and we were ready to order as well. Would recommend anybody to go there . Also when ordering delivering it easy to order and fast to get. read more

It didn't take long to be seated and the service was nice. The vibe of it was a peaceful old Chinese theme and I loved it. And my food was amazing it was filling and large. read more

P.F. Chang's - Chinese Near Me - Albany, New York

Service was great, our waitress, Rosina, was great with time management and brought out our food efficiently. The only downside is the food itself. My boyfriend got sesame beef with a side of lo mein. Nothing about the beef was sesame; the sauce was thick and sweet, didn't feel like authentic sesame beef. The Lo Mein was dry and had no flavor, kind of reminded him of "boiled ramen" as he said. I got the Korean Fried Chicken with the Sweet and Spicy sauce and it was a bit dry, but overall it was a solid 6/10. Wouldn't recommend as a place to directly go to when hungry, but it is something that fills you up. read more

I went here the week before Christmas. First we ordered lettuce wraps, I was disappointed because one of my favorite things about these was the fresh iceberg lettuce, which they didn't use at this location. I hope other locations have not changed the lettuce wraps. We also had dumplings that were okay, they seemed a bit tough. We shared some beef with broccoli, was as expected and a California roll that was very good. The reason I gave 3 stars, besides the food, is because I left my credit card. I called the next day, and was told the manager would call me. Two days later I called again, still no return call. I expect more out of PF Changs. I canceled the card of course, but I wonder if it is lying in a desk somewhere! read more

Went here on the Saturday before Christmas, it was surprisingly not crowded at all, especially since we went during prime dinner time, but we were promptly greeted and seated. An order of BBQ ribs was delicious, along with hot and sour soup. One notable thing was we placed an order for firecracker shrimp; which was served as firecracker chicken. When we pointed it out to our server, apologies ensued, they took the dish back and came out with a fresh dish of.....firecracker chicken! At that point we just decided to take our lumps and eat the chicken...it was good, just confused how they could mess up the order....twice....considering how slow it was. Anyway, it was a succulent Chinese meal nonetheless. read more

Picked up a To go order on Friday evening.It came to 70 dollars.We have gotten food from Pf changs a number of times and it's been pretty good. With that said tonight was awful.We ordered beef and broccoli and it was meat and broccoli over rice butter with no sauce.It was dried meat and rice. Unbelievable that a cook would serve this to a customer. Chicken fried rice was greasy and burnt. We also had sweet and sour chicken and again very dry little sauce. When your paying this kind of money for two orders cooks need to put little more effort in food quality. Probably won't be back. read more

First time eating here and was very happy. Sara was attentive and was very knowledgeable and helpful with drinks and menu items. The Roman candle on the cake for my birthday was an added touch. Great atmosphere.. read more

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We came in on a Saturday evening without a book long and got seated right away. Staff is friendly and ambience is good. Food is just so-so. It's definitely Americanized Chinese/Asian food. Everything is on the sweet side. My cousin said the food is sweeter than the soda he had for the night!! Disappointed about the flavor. read more

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This is a beautiful restaurant. We had a very nice lunch here. We started off with a hot and sour soup bowl that serves six. Wow, that hot and sour soup packed a real punch as far as pepper went. It was really tasty but really hot, spice wise. For entrées, we ordered the short rib fried rice, beef with broccoli, and tempura shrimp roll. The tempura roll was very tasty with the crunchy shrimp on top. Real good. The beef with broccoli was also very good with a nice crunchy texture on the outside. The fried rice dish was enormous and quite tasty. Our waitress was a doll, and very efficient. We really had a nice time here. We will be back. read more

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Waited a long time for waiter to come to table. Over priced for portion and quality. Service was below average.

Wonderful Service the minute I entered love the staff very friendly and attentive love love the menu I drive one hour to visit this location. Lexa was very friendly very attentive. Can't wait to go back with my daughters and her boyfriend!!! read more

If i could rate a 0 i would love to! Sat down got water put in order for appetizers and entrees. Waited fully 55 minutes and walked out. No one came to check in let us know or anything. Completely empty and this explains why. Never come goodnight all read more

The lettuce wrap was pretty good, the 2 person special is a good price. I wouldn't come back but it's worth trying.

Changed the menu. Food is good. I wish they would bring back the eggplant . Ambience very well layed out

Service by Rosita was terrific. Food was very good. Lettuce wraps were spectacular..

Review writers like to pretend that they're too cool for PF mall food. They're not. Most of them wouldn't know a good hot and sour if it was in their soup. This location gives you a good amount of food for a fair price. The bar drinks are a bargain. Stop trying to show your friends how evolved your taste in Asian food has become and eat at PF's. read more

I have to say, a few years ago, I had much better service at this location and lately I have not. The food has been very underwhelming and a little pricey. The atmosphere is nice, but not enough to keep my service. I don't think I'll be going back unless something changes. read more

Food here was mediocre. Service is ok! Ambience is good. They can really work on food quality. read more

Order to go, the serving size said family but in actual it's good for one person, so expensive and the food is nothing special, place only look high end because it's on colonie next to Cheesecake Factory. I ordered vegetable fried rice it's hard like uncooked rice or seems old rice that recycle to a fried rice. Mongolian beef is dry, Mongolian tofu is hard and both Mongolian meals have all green onions maybe because green onions is cheaper than greens beans, it's probably Mongolian green onions! The sesame chicken is more vegetables than chicken and chicken is soggy not the top sesame chicken you can order in Chinese to go places. First time ordering in this restaurant and i wasted $86 for a meal that is very disappointing! It's a ripped off restaurant! The waiter told me even him don't buy food there because the serving and the price of the food is ridiculous! He should tell that the food taste crappy too! read more

I always enjoy P.F. Chang's and find that it offers a consistently good family meal. If you're unfamiliar with P.F. Chang's, it's essentially an Americanized, Asian fusion style restaurant pulling menu items from Chinese, Japanese, and Thai restaurants. I found the service at this location to be very friendly, very attentive, and our server was engaged, energetic, and upbeat. The location is a plus for Albany, as the restaurant is located in a shopping center with a lot of great stores, as well as a nearby movie theater. This is a great location to enjoy a date night with dinner and a movie. There are many food options that I always like when I come to P.F. Chang's. For appetizers, you can't go wrong with the chicken lettuce, wraps, the dumplings, or the spare ribs. I absolutely love the dynamite shrimp, if you're into something that has a bit of a kick. For me and Entrees, the spicy chicken and the Mongolian beef, or go twos that I've enjoyed for more than 20 years. The fried rice options are also very good though you might find yourself with a lot of food pretty quickly. P.F. Chang's doesn't promise, a quaint, authentic Chinese food experience. That's not what the restaurants are about. However, they do offer very good food, slightly more upscale dining, and typically have something on the menu that everyone can enjoy. This location is one of their restaurants that I've enjoyed the most. I thought it perfectly captured the P.F. Chang's experience. read more

Bad Chinese food. Everything is overly sweet. The best and most Chinese dish out of everything we ordered was the white rice. read more

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Have been here a couple of times and usually had a decent experience. No so tonight. Ordered the appetizer sampler and the dumplings and edamame were brought out luke warm at best (spend too much time under a heat lamp?) I had enjoyed the bulgogi beef lettuce wraps before, and since they were no longer on the menu I opted to try the bulgogi steak. They should call it the bulgogi misteak because that thing is awful. Tough meat and no knife makes for not a lot of fun. My girlfriend got the "crispy" honey chicken and they bright out giant soggy breaded garbage. The drink service was lacking; our waiter would drop off food while the glasses were empty and didn't notice or didn't care. Lackluster all around and won't be back here anytime soon. Save your dining dollars for establishments that are worth supporting - not crappy chains barely going through the motions. read more

P.F. Chang's - "Crispy" Honey Chicken - Chinese Near Me - Albany, New York

Ordered the Sesame Chicken. Very good, tasty large portion with brown rice. PF Changs is typically good and this time was no different. Packaged well and hot from Door Dash. I would recommend this place. read more

Service was good. Seated timely. I really like the dining room design. Very bold and beautiful. The food was lousy. Too many other Chinese options that are delicious, authentic and frankly more reasonably priced. read more

Avid fan of P.F. Chang's in general but this location has always had better service and fresher food which is why when I am in town I always set up my business dinners at this location. Thank you to the chef and staff for always exceeding my expectations. read more

One of the best meals I've had in my life. My server Gaby recommended Mongolian Beef to me and I honestly might move to Mongolia now. It was AMAZING!!! Another server, Rosie refilled my drink once and was a very polite server. I will be back every Friday for the rest of my life now because of Gaby and Rosie read more

I had a great meal here with wonderful outdoor seating and our server was fantastic. I have eaten here before and will dine here again!

So looks like the standard mall version versus stand alone. Maintenance is horrible. Food is par. Staff (servers and cooks) were obnoxiously loud when in the kitchen and can't control their inside voices to be overpowering the ambient music ro conversation closet to the kitchen. Lawsuit was waiting for the tripping hazard at the auto doors. read more

Generally we love this place. However, my wife had a bad experience there today. She ordered food to-go, and when she got home, the food wasn't good. The sweet and sour chicken was soggy and lacked flavor, the ribs were cold, and the rice wasn't good. Mind you, she picked up the food within the time frame she was given. When she called about it, the manager questioned her about the pick up time, although she arrived within the time frame given. This is disappointing especially since we like the restaurant. read more

Disappointing. Don't bother ordering pickup. Go to Cheesecake Factory instead. First off, we ordered the Peking Duck. They tell us right before we were about to pick up that they were out. (That part is understandable). However, it's been five+ days and we received NO refund for that part of the order. We ordered online for pickup at 3 pm. We came to pick it up and they stated that the wrong person picked up our order (You didn't bother to check who picks up the order? How can a Doordash driver pickup the order when the order was directly placed onto your website as a PICKUP?) The staff accused us of our account being "hacked" and shifted the blame onto us. They did not feel bad at all and did not compensate for the additional 40 minutes it took to remake the order. I am so shocked and disgusted at how they treated us. Ridiculous. Feedback for this business: Have better communication within your team and admit when you are wrong. Know when to make up to your customers for your mistakes. The food is also mid. Literally, go to your local Chinese place for a better tasting and more authentic experience. read more

Training, training, training...let's start with the front of the restaurant staff, they have obviously not been given adequate customer service training as they were all chatting with each other when we came in and even finished their conversation (non restaurant related) before addressing my wife and myself. The waiter was decent though and quite attentive, the food however was just okay but at $31 for Mongolian beef and fried rice and $15 for crab wontons, this place the place is way overpriced for pseudo Chinese food. Oh and $4.95 for a Diet Coke/Pepsi !! read more

We had a reservation at 730 and was not seated until after 8pm. They were behind on their reservations. At 730 they were still trying to seat the 7pm reservations. While waiting at the bar near the kitchen. We can hear the females staff talking/complaining about customers. Our server was great. He was on point. Our appetizers was great. The Thai lettuce wrap was really good. The king pao dragon roll was delicious too. And the lo mein noodles was yummy. However our entrees fell short. The Singapore noodles was blah, not as flavorful. The Korean bulgogi steak was dry, we didn't care for it. If we ever come back, we'll just stick with the apps. read more

P.F. Chang's - Kung Pao Dragon Roll, Singapore noodles, Korean bulgogi steak - Chinese Near Me - Albany, New York