Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

Had Todd out to do a A/C maintenance. He was quick to reply to text, got an appt. within a couple…read moreof days. Nice guy, professional and reasonable. He won me over, I now have a heating and A/C guy for as long as I am in Az. Our A/C runs all the time in the warm months, I encourage everyone to keep up on maintenance, could not imagine it breaking and have no A/C when it's 110 degrees. One less thing to stress over knowing it's in good shape

Todd Matthews air conditioning service is the best. He is trustworthy and does quality work. I…read morewould highly recommend him.

Excellent!! My master bedroom had easily been 10 degrees hotter than the rest of the house for the…read more25 years we had lived in it. We had the previous air conditioner installed 14 years before and several other companies out to resolve the hot zone, but they did not fix the issue. I received many quotes on a new system when I needed a new one, but True North provided the best pricing for the newest energy efficient model. The service from beginning to end was top notch. Micah, the installer, found the issue that several service techs did not. My master bedroom is finally comfortable. Their team helped me to get the applicable rebates. I highly recommend this service!! Thank you!!

Jacob did a great job servicing my AC units. Was very clear on the plan and process. Listened to…read morethe concerns we had around the house and educated me on items in question. He took the time to give recommendations for my unit that were noticed (not an up sale but items to be aware of for future recommendations, with photos to explain in detail) Very happy with the experience

Professional service with a knowledgeable contractor. Service was quick and the office staff was…read morepleasant to work with

Shane did a great job and got our unit back up and running quickly. Great customer service and…read moreresponse time. Family owned business is the only way to go. I knew I could trust them.

I had Thomas services come out due to some slow drains. Joe was excellent! Super nice showed me…read morewhat he was seeing and didn't try any upsells or anything pricing was fair and I can't believe how well the drains work now. Highly recommend these guys

Wonderful customer service technician. Jason was very thorough and explained all my options helping…read moreme understand the situation to make the best decisions! Thank you Jason!

Sir time was able to come out the next day. Dan the…read moretechnician was respectful and informative Took care if the issue.

These folks are great! The phone is answered, it is easy to set up appointments, the appointment…read moretimes are held, texts provided when Tech is on way, candid assessment of system and pragmatic suggestions when issues identified (list of issues, prioritized, and recommended approach (not everything identified needs immediate attention!), respectful in house (booties on so not tracking dirt/insulation all over house), Technicians are personable, and they are competitive with pricing and offers.

We discovered a leak coming from our roof and thought it might be from the condensation pipe in the…read moreattic. This was all taking place on a Sunday morning. We called Mark and as luck would have it, he was already in the area. He came by, determined that the AC was fine and called a reliable plumber to set up an appointment the next day. All without a trip charge. This is rare in today's world! You can't go wrong when you have Mark and Bret on your side.

It's been about 3.5 years since Mark & Bret ( Mark of Excellence) did a complete Furnace and AC…read moreinstallation. The initial install was priced extremely competitive, they were very knowledgeable, and prompt. the job was very smooth, done quickly, and a neat install. no mess and very communicative during the entire process. the unit is still working great minus a couple small temperature related maintenance issues and MOE was very responsive and took care of everything very quickly. they always answer and arrive as promised. I highly recommend them for not just their quality installs, but the fact that once you call on Mark & Bret you become a valued client and you are treated like family. I would give bonus points to these guys.

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

The technician came to my house for a late evening service call, checked the entire system, and was…read moreable to diagnose the issue. He was professional, knowledgeable, and respectful. I would recommend this company.

I was away on business, when one of the AC's in the house stopped working. So to say it was…read morestressful to try and get someone to come out the very next day without me home, is an understatement. I was able to get on Yelp and read some reviews and request service. My Guy Cooling responded instantly and Garrett, was able to come out very next day. Arrived on time, met my wife at the house, got to work on diagnostic of the AC. Once the problem was identified, my wife text me and then i was able to call the tech and walk through the issue. A video was sent to me with the exact problem, thankfully the part was still under warranty. So only had to pay for the labor. Garrett, called me and explained everything on the phone, which made me feel better being away from the situation. Hard to trust people nowadays, but never did i feel Garrett was trying to "one up my wife or me" he even cleaned both units to prevent any future issues. MY guy will definitely be our call in need AC repair business.

I highly recommend My Guy Cooling and Heating. The knowledge and experience of Garrett made me feel…read moreso confident that the project would work out well. He explained everything clearly and gave a good estimate. I'm confident that he and his company can do for you the excellent work that he did for me.