I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

Well, they aren' t the worse property management company in the entire world…read more Dislikes: 1) $300 termination fee if you dont want there services any longer 2) If they take 6 months to fill your beautiful house, it doesnt matter, they charge for all those empty months... 3) If they take an inordinate amount of time because a) the contractor takes 3 weeks to schedule a turnover b) They don't return possible renter's phone calls c) They don't list your property for advertising until 1.5 months into the contract, IT COSTS $300 to terminate 4) If you have to CC the office managers in order to get any communication, you can't just leave their company to find someone better, you have to pay $300. 5) The contractor likes to all of a sudden change the work order you approve to cheaper materials, less labor for the same price...yeah...you heard me. When challenged, they back down (I rehab houses so I know the labor involved), but the fact that they do that is amazing low down. Likes 1) When they actually ANSWER the phones, they are helpful 2) When they actually return tenant's phone calls, they do show the property rather well (3 tenants a week...too bad I had to wait 4 months for this level of effort. However, before I had all the issues, I did not google this company. If I had googled them, I would have known that they are so bad they have had a news article written about them. http://www.bizjournals.c... If I would have read that article, I wouldnt have even bothered *sigh* my fault for not doing my proper research. At this moment, the house has been rented, but I am considering of just paying the $300 to get a better company in place...or, I can just keep CCing the office managers on EVERY EMAIL to ensure I get communication. I will say since I have been CCing the managers, the customer service and my house getting rented out has been a smoother process, so you have to do what you have to do, I guess. But, the workers on the ground are not good at all. One girl on the phone didnt even want to give me the contact info for the manager. If not for them, I would have broke the contract and reported them to every entity I could.

Bottom line: Call Berkshire Hathaway instead…read more Details: I have waited until I could compare RPM to another company before placing this review. They are as bad as the other reviews suggest, particularly in placing tenants (in both timeliness and appropriateness). In working with RPM, I experienced the longest wait in tenant placement (6 months), having the most damaging tenants, and the most costly results, that I have experienced in the 10 years of renting homes. I have switched to Berkshire Hathaway, and the difference is astounding. Tenants were placed within 1 month of vacancy and everything has been working smoothly since that time.

Needed maintenance due to a clogged basement floor drain. After contacting maintenance the work was…read moredone promptly. Contacting AH4R directly is not the way to go, they have a dedicated number to call. I'm satisfied with the maintenance aspect of renting, not impressed with AH4R as a whole.

terrible place to rent from. The roof leaked and shingles would fly off anytime the wind blew…read more Called maintenance came out slapped some shingles on the roof spray painted inside over the water damage in some areas not even all. Then next time it rained yet again new water damage in other areas of the home just replace the roof already. I have pictures of all of this. Then upon moving out the condition of the home was left better than found and they tried to charge for damage that was there prior to us moving in. I sent them pictures of their condition report showing the damages were there prior to us living there with no responses. Overpriced rent and poor quality homes.

This Columbus Property Management Company has the best systems and processes in Central Ohio. RL…read morehas managed property for me and they have done a stellar job. I have had other companies manage property for me but they don't hold a candle to RL Property Management. These guys care about getting it right and focus and re-focus their efforts to make sure that my property is in good shape and staying that way. I can sleep at night because I know someone is looking after my apartments with a similar vigor that I would but it isn't me. Aside from making sure I get the best return, They also care about making the properties as safe and nice as possible for the tenants - it's my experience that tenants love their involvement in the renting process and they feel like they have a partner. As a real estate agent who deals with investors in Columbus area real estate, I always recommend RL to my clients.

I would highly reccomend RL property management. Their response time to my requests has been a…read morebreath of fresh air. I hated when my previous manager took days to get back to me, so having RL being so responsive is great. if you own property in the Columbus area, this is the company you want to manage your rentals.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

This is a great company. My wife and I had a very bad experience with a previous property…read moremanagement company. Adam was very understanding and he personally made sure this experience was going to be much better for us. They communicated effectively with us during the entire process. They were diligent in making sure our property was rented in an acceptable timeframe and screened applicants very thoroughly. I really felt that they treated our home as their own. I am extermemly impressed with Adam, Miriam, and ASK Prperty Management Company.

I've been using ASK Property Management for about 6 months and have been extremely satisfied with…read moretheir service. Adam had my condo rented in days! His ongoing maintenance service has been great as well. I trust that my property is in good hands!

I'm so glad I took the advice of my friends, who had recently bought their first house with Joe's…read morehelp, and got in touch with him when I was looking to buy for the first time. He was able to point out areas of concern and questions that I didn't have the experience to anticipate, and he was always available and prompt with responses to my questions. His expertise removed a lot of anxiety for me. I hope he doesn't have to do this for another client, but I have to share this: When we found one really attractive house online and likely needed to rush to see it and put in an offer, he hobbled out to the showing on what turned out to be a broken ankle instead of moving the showing to a later date. It wasn't for nothing, at least -- I ended up buying that house. I appreciated Joe's patience and straightforwardness throughout the house-buying process. I'd recommend him to anyone buying a home in Columbus.

We flew in from out of state for one day to find a house. Joe showed us 21 houses in a that single…read moreday--a Saturday. He had taken the list we sent him of properties we liked and extrapolated it out into a more complete set. The home we eventually chose was one that he had found without our help. We had narrowed our options down to two homes, and asked Joe which was the better investment. Two years later, his advice has proven to be correct. I have recommended Joe to friends and family, and would choose him again for future real estate transactions.

Great job. Shows up on time and is very knowledgeable. Performs the work quickly and efficiently.read more

Antonio responded for the company on March 8. He scheduled an appointment for today March 10 at 8…read moreAM. It is now noon and no one has shown up or called.