After great job by Suncraft. The house looks so much nicer. The workers were professional and polite. read more

Suncraft - Before - General Contractors Near Me - Columbus, Ohio

See all

We just signed with suncraft to do any EZ Breeze on our back porch. Zach was extremely helpful in answering our questions about the materials and process. If he did not know he talked with someone who did. I can't wait until they get started. read more

We have really enjoyed our EZ Breeze sunroom for the last couple years. One of our panels got damaged recently and Jim got it repaired and returned quickly. Great customer service. Thank you! read more

we got a four season sun room. It is really really nice. crews were professional. Our 16 x 20 room addition is a quality product. We couldn't be happier with our new addition. Great value, too. read more

Suncraft - Floor added by owner - General Contractors Near Me - Columbus, Ohio

See all

My husband and I just head over heels with our sunroom built by Suncraft. We recommend Suncraft for your build remodeling needs. Special thanks to Eric, Jim, and Clayton for you excellent customer service, build knowledge and customer care. Kim and Alex read more

Suncraft did an excellent job building a porch on the back of my house. It looks like it was built with the house. Workers were efficient and courteous, cleaned up area every night. Highly recommend Suncraft! read more

Suncraft - Our porch.. - General Contractors Near Me - Columbus, Ohio

Truly the worst experience I have ever had with a contractor, and I have dealt with a lot and was one myself for over a decade. I am convinced that these 5 star reviews are because of 1 or more of these things: 1. Blissfully ignorant or unaware of the integrity and quality of their project because they weren't present for a majority of the construction process and only saw finished products or they just don't know what to look for. They promise quality and aren't "cheap" by any means, so as a customer you should expect exceptional work with integrity. That was far from what we received. 2. A SEVERE inconsistency in quality to the customer depending on which crew gets sent to do your job. Based on my experience, I have absolutely no clue how this company is still in business. The work done was pathetic. The owner literally acknowledged this to my face, but yet I am having to settle and live with this shotty job that I paid full price for. There are numerous eye sores because of rushed cheap labor that did not have necessary tools. (The framing crew was literally using a circular saw for all of their cuts) I am still picking up the pieces months later. They destroyed my yard, damaged my door (will not open/close anymore and am having to replace) and left me having to spend $1k+ just in repairs from their negligence. Read the contract.....they aren't liable for any of it. No one ever cleaned up after themselves. Ever. The workers were very inconsiderate. Didn't even put any plastic up when installing the insulation so my whole home and furniture got dusted, insulation trash was left on our floor and we were forced to spend the whole day in the basement. I have been cleaning out everything you can think of from my yard and crawl space since they left. Garbage everywhere. 3. They didn't have much interaction with Jeff Borovetz, the owner. Probably the most arrogant, disrespectful, and condescending person in his position that I have ever come in contact with. He is never wrong, knows everything and will mock you and claim that you have no idea what you are talking about when indeed I was proven right on numerous occasions regarding my concerns....He just expects the customer to be quiet take what you get and be grateful. He is only worried about getting a check. You are nothing more to him. I am not the only one who feels this way, as his own workers and subcontractors expressed disdain. It also seems like a ton of reviews specifically compain about him. So be aware. I could truly write a novel on the experience, because it was truly unbelievable what we went through. Literally every single step of the project something was done poorly and I had to make them come back and fix things and put band aids on stuff that should never have been walked away from and considered "done". I even had to do their job for them on multiple occasions. No one spoke any english at all which made things even more difficult. At one point they were literally using google translate to explain to the crew how to install insulation.....like they never had even done it before.....it was all very alarming. They literally tore out one of my walls after the fact because the framing was so terrible that my wall was 1" off straight and there was a very visible bulge on the side of my home. Now the wall is bowed, another wall isn't straight and there are countless inconsistencies everywhere you look. The more I look the more I find....The entire process was absolutely exhausting and we are just glad that they are no longer on our property. No one from that company will ever be welcome back. I am truly at a loss as to why anyone would hire this company based on my experience. I don't wish it on my worst enemy. If anything, I am quite envious of the people who had a 5 star experience.....That would have been great.....Hire at your own risk. read more

We had steps put in around 10 years ago. You would think they'd last! When they first put them in the guys who did the work used quarters (money) for spacers. Well the steps were falling apart. So the owner, I believe his name was Jeff, came out and really was nice about our complaint. So the same guys came back and they glued the paver stones together. Off and on the paver bricks came loose and came off. Well now the steps are pulling away from the foundation and lots of them are loose and coming off. I sure hope no one, or our dogs get hurt over this issue. I really do not want to contact the company because I don't want to pay for the shotty work. The steps should have been mortared. I will be hiring someone else to do the work. They shed they put in is great, but just don't hire them for any masonry work. read more

We have done a project with Jeff and Zach. They were laid back, honest and no pressure. The job finished when they said it would. The crew was really nice, and they cleaned the jobsite when finished. read more

Our design consultant Eric has now done two jobs for us and we are very satisfied. We built an enclosed gazebo and a new deck. The construction crews for both jobs were professional, hard working, accurate, clean and neat. read more

The trellis they built started to bow and lean within 6 weeks of construction. After getting the runaround for 6 months, I understand it was due to COVID, I was told that it was a poor design and they would come out and repair it for an additional $750. It was their design. In addition, there was $100 charged for getting permits. They did not get a permit and the city issued a citation. read more

Within 6 weeks of being constructed, the trellis that was designed and built by Suncraft started leaning (about 30degrees) and continued to get worse. After months of back and forth with Suncraft I was put in touch with one of their designers who said 'we have not built a trellis like this before' and 'it was a poor design'. Shortly after I received an email that in order to repair the structure they built, they would need another $750. I will not use them for future projects and would not recommend. In addition, I was charged $100 for permitting fees. 11 months after construction I received a certified letter from the city stating that a permit had never been pulled. read more

Just had a patio and porch done by Suncraft. I was blown away by their professionalism and ability to bring our ideas to life with the project. Any question I had was answered quickly and in great detail. Very happy with the completed project and would be happy to recommend them to any of my friends or family. read more

We are absolutely in love with the deck we had built by Suncraft. Our salesperson, Jim, was very personable and attentive to what we wanted. Once construction began, our project was done in just a week. When I wanted something added and something else fixed a bit, they did so right away. We are very happy with our experience with Suncraft and would highly recommend them! read more

We searched for a year for the right design and builder for a screened porch. We found Suncraft at the Home and Garden show and struck up a conversation over pictures of their many projects. We asked for a home visit. Eric was our project's architect and his design was OUTSTANDING. Pricing was fair, compared to 3 other companies who overpriced their estimates, and did not provide designs. We are thrilled with our final project. This could not have been a better experience or outcome. read more

Trust me on this, do not call these guys. I thought it was going to get physical when the owner came to my house. We had them work on our house two years ago, and we are still fixing their subpar work. Calling these guys was a $20k mistake. read more

Wow, what a job Suncraft did on our patio project! Our salesman/designer John did such an amazing job with the layout and I would highly recommend working with him. We had to wait several months for construction to begin, but the rainy summer was the contributing factor. Once they started, they were here until completion which was 6 working days. I don't typically write reviews, but our experience compelled me to do so. Very pleased and I would recommend to friends and/or family. read more

Suncraft completed a new screened porch and paver patio at the back of our house about a month ago, and I do not recommend them to others. The finished product is satisfactory, but the building process was an ordeal. (1) We signed the contract for our project in May 2018 based on their projection that it was a 3-to-4 week project and they would begin construction in July. It was September by the time they were ready to start but, since we were scheduled to return to Florida in October we postponed the project until our return in April, 2019. The project was finally completed at the end of June. (2) Project management was non-existent. After the owner argued with me to permit my own plumber to come in and perform a two-hour job around his crew, the project sat idle for weeks at a time when they waited for sub-contractors to arrive or, more often, were pulled off to work on other projects the company had going. (Don't let him tell you the delays were caused by waiting for city inspections - the inspectors always came within a day or two of being notified.) (3) The company's work crews were sloppy in their work (but the sub-contractors were all great!). The framers failed the city inspections twice, the first time for lack of proper structural support for the roof! They left a pile of trash in our front yard, that was picked up only twice during the 8 week construction period. After they finished and left, we found cigarette butts, bent nails, empty soda cans, and small lumber scraps in our yard for several weeks. (4) They do only what is specifically called for in the purchase contract and nothing more. They tried to get out of doing some simple wiring for my sound system by claiming that "it's not in the contract" and I had to show them where it was, indeed, in the contract to get them to do it. Since construction methods are not specified in the contract, they stapled the floor-to-ceiling screen to the frame of the room and covered that with wood trim - instead of building a frame for each section of the screen, making it reasonable to maintenance and replace the screens when that's needed. (5) Communication is very difficult. Their primary crew did not speak any English (or, at least, would not admit that they did), so to any request they would answer "talk to Jeff about that." Jeff Horowitz is the owner of the company and is unpleasant and rude (see many other reviews for descriptions of that). Our salesman was pleasant, but unreliable in communicating - plus he seemed to have little influence within the company anyway, so it did no good to ask questions of him. Let the buyer beware! read more

Don't believe anything they say! As with other reviews we had nothing but issues with the workers and the owner Jeff! Our paver patio was going to be a challenge and we knew that, butting up against an existing concrete slab, so we clearly asked the salesman/landscape architect if they could handle it and grade it to run off the sides. He assured us that it was no issue at all. We should have known the minute a different brick than what we chose showed up that things were not gonna go well. After finding that the block we chose was no longer available and being told that the the new one was exactly the same (it wasn't) they began laying it. They were doing a horrible job, cutting tiny slivers in the front, high and low bricks, on and on. We had several arguments with workers and Jeff. Ultimately we were left with a patio that turned into a pond every time it rained. The work originally was done in Oct, the following April we contacted Jeff again with pictures of the pond that would eventually rot the pergola posts and he conceded they would have to fix it. All sumner he and several of his guys came and looked at it and..nothing. Finally after calling him multiple times he sent a different crew(subcontractors) that actually used laser levels and correctly graded one side so the standing water would drain. This is the crew that should have been sent as soon as issues began! Even the guys laying it said the other crew should come do it. In the end it took a year to get half my patio fixed! And not once since the work was completed has Jeff called to ask if we were satisfied with it! Don't spend your hard earned money on a company that treats you so badly read more

Just not people you want to work with. Spend your money elsewhere.

We contacted Suncraft last sumner to fill in an area abutting our existing pool deck (concrete) and to build a pergola over the area. We got a quote and talked extensively with the salesman, his name was John. We very specifically pointed out that the pool deck was uneven at that end and we wanted to be sure the pavers would meet flush with the existing decking and that it would drain off the sides and not toward the pool. John assured us with out a doubt that the paver guys wouldn't have any problems putting it in so those two things happened. So we signed the contract when we decided on the pergola design and made the down payment. After that things went downhill, first they didn't show up in the window we were first told. Ok I get weather can hold up other projects thus holding up mine, however instead of calling and telling us we had to run them down to find out when they actually did start. Then when the pavers were delivered it wasn't the color that was on our invoice, so we immediately called John and told him, hey we don't think this is the right pavers. After a bit of a run around the owner Jeff calls us telling us they can't get the color we ordered anymore and this new one is exactly the same. We were told by the delivery guys they hadn't been able to get it since before we even picked it out. Why they were still trying to sell it when they knew they couldn't get it is beyond me or why they didn't call and say hey we can't get this so please come up and take a look at this very similar one and make sure it's ok. Instead we insisted on coming to look before starting the work. We tried to be understanding but at the same time we were paying thousands of dollars and wanted it to be right! By the time they started laying the pavers we knew we were in trouble, the pavers were going every which way, totally uneven with big gaps along the front edge, they tried filling those in with tiny slivers they cut (it was a curved front) and it basically looked like a mess. We again made John come out to see for himself how bad it looked, he then had Jeff come out. Jeff then showed then how to fix it but refused to address the unevenness issue. Long story short we had a screaming fight with the layers when I was told that they(the layers) didn't work for us they work for Jeff and he didn't need our business! Then Jeff comes out again and after telling us our pool deck was wavy and nothing they can do about that (it certainly isn't) and that he knew we were gonna be trouble from the beginning when we questioned the bricks! We pointed out that water was going to pool in the low spots and were told, very rudely that that's how it was gonna be and it would not pool. Now it's spring, and with the rain comes the water pooling on my pavers making my pergola unusable, Take my advice, don't believe anything they say and be prepared to to be screamed at if you dare question them or ask to get what you paid for! read more

I would give them zero stars if I could. My recommendation: DON'T USE THEM! They will back out of the contract leaving you with a job half done because they decide midway through that it's too difficult. Then why did they sign a contract to do the work in the first place? They leave your place trashed and dirty. read more

Suncraft has performed many services for us and has done a great job. Our last project was a 3-season sunroom. It turned out just beautifully. We are very pleased - we get MANY compliments. This company's customer service delivery continues to improve and impress. read more

Suncraft built a deck for our family and it was gorgeous and the craftsmanship was solid. They really took their time and built a product that was amazing. My family was very pleased with the finished product and would highly recommend them for other projects. They committed to a timeline for the start and finish of the project and kept to it! Great job!!!!! read more

I had suncraft built a composite deck for me and my wife. The price was better than every other company. With all the rain this year they where still able to do the job in reasonable time and it came out great. My wife is very happy. Hire suncraft if you want a good price and the job done right. read more

My my porch is rotting away. Suncraft installed it around 2011. I would expect some minor repairs to be made due to the weather. But I would not expect the support post to rot out almost in half. I contacted Suncraft and asked them to just discuss my issue. I never heard back. When I look at the work they did I understand why they would not want to contact me. I strongly advise anyone wishing to have home improvement work done to avoid Suncraft at all cost. read more