LOOK NO FURTHER. The Realty Firm is truly the BEST real estate team in Columbus. This review is from the perspective of a client, who happens to also be a Realtor. I have very high standards for how a real estate transaction should go. After relocating to the Cincinnati area and being in the midst of dealing with many personal things which made it difficult to travel to Columbus, I reached out to The Realty Firm to help me sell my condo in New Albany. From start to finish, my experience with the team was an A+. They exceeded my expectations in every part of this transaction, which is not easy to do. The process began with the team helping me find a contractor to complete some much needed updates on my unit. This was extremely valuable since I was out of town and trying to get this done. Tonya Gedert ,the office manager, worked with the contractor to coordinate the unit being completed on time. Once the condo was ready to go on the market, the team's stager, Kat Fairman, staged the property and took beautiful pictures. I feel the staging and great pictures helped the property to sell. Staging is an awesome service they offer to all listings. Charlene Fairman then performed a market analysis. She reviewed the details with me and came up with a price for my property. The price was more than I was even hoping for and I couldn't believe it!!! I truly feel that it is important to have an experienced and knowledgeable agent like Charlene to help people sell in this market. Her experience in the current market helped me to get the most money for my property. Once we listed, we had showings immediately and received a contract. Charlene was in contact with me and the agents who showed the condo. She communicated frequently with me, which is something I really appreciate. Charlene used her amazing negotiation skills to get me the best terms in a contract and to help make sure that the buyer of the condo was well qualified. The in- contract process went extremely smoothly from start to finish. Tonya Gedert, kept me apprised of any updates, helped to coordinate an out of town closing and ensured we met all of our contract timelines. It was a life saver to have Tonya Gedert taking care of all of these things. Closing happened without a hitch, which is not always the case. We also did a virtual closing, which was a very unique and convenient experience. Working with the Realty Firm was such a blessing! I will be forever grateful for all they did to get my condo sold. Some agents are in the business to sell homes, but The Realty Firm team truly cares about their clients. I felt that no matter what, they always wanted what was best for me. I knew I could trust that they would do the right thing. Choose The Realty Firm for any of your real estate needs...I promise you will not be disappointed. read more

Working with Charlene and team is a breeze. Buying/Selling/Building a home is an inherently stressful process. She is an expert and makes that process a lot easier. We have bought a condo with her in 2004, sold it in 2006, built a new home then sold that to build another new home. She is honest, professional and comes with a lot of industry knowledge and experience. It can be very complicated but she has worked us through buying and selling multiple properties with ease. the services they provide are vast and she always has great connections to help with the projects needed i.e. carpet replacement. Going through the process of selling our home that we built together and lived in for 10 years (brought children home in, etc.) was hard. It was a tough decisions and we spent many nights talking through pros and cons with her. She always remained level headed and helped us sort out what we wanted in a move and we ultimately decided to sell and build new-it was a great decision. She always had time for us and was willing to schedule time to talk through all of these. There was never pressure and her guidance was more than helpful. We have used Charlene since 2004 and i cannot imagine working with anyone else. She and her team are the best at what they do. We appreciate them a lot!! read more

My husband and I recently contacted The Realty Firm when we considered selling our home. I had a very positive experience with Charlene Fairman during the sale of a previous home, so calling The Realty Firm was a "no-brainer". Charlene worked with us to sell our home (it sold quickly and at the price she suggested during our initial meeting) and she and Tonya Geddert worked exhaustively to help us secure the purchase of another home. Their work is second-to-none and they approached our purchase with the understanding that we may see 100 homes before making a decision. Luckily, we found our forever home quicker than we thought, but The Realty Firm made it clear to us they would partner with us as long as it took. I can honestly say that I don't consider either Charlene or Tonya as simply "our realtors". They are both considered friends. I cannot say enough about the professionalism and dedication of The Realty Firm! read more

Melissa as my realtor made our house buying experience amazing. She was very knowledgabke of the area we were looking. She really took the time to get to us, our style and our vision. This enabled her to find houses that were potential homes for us and prevented us from wasting time seeing houses that we didn't like. She was always available either by phone or email to answer all of my questions. When we did have the excitement of putting an offer in, she was quick and efficient and was able to get out offer in promptly. This market for buyers currently is a struggle but she was always positive and hopeful. We did to finally find our dream home and even after we closed she continued to check in and make sure we had everything we needed. She went above and beyond and I believe she truly cares about her clients. We are so vey lucky to have her as part of our process. She is simply amazing!!! read more

Charlene is the ABSOLUTE BEST EVER! We loved the house we were in but we were also well aware that we had outgrown our house. We tasked Charlene with finding us a house in 3 months that would convince us to move, otherwise we would just renovate and stay where we were. We looked at 18 houses within two weeks and actually ended up buying the first one she showed us. Our need list was long and pretty strict and she showed us our dream home day 1 house 1. And she sold our old house the very first day it was on the market! 2 years after being in our awesome new home she is still involved in our lives! If we need a handy person, a painter, a pool maintenance company etc. we can still and always count on Charlene to have the best people! You cannot go wrong with Charlene! She is a Tiger in the field and a sweetheart in person! There is no other realtor that we will ever use! read more

Charlene is amazing!! We looked for a house for what seems like forever. She finally helped us decide on building a custom home. She was extremely knowledgeable about our contract and even the design process. Since this was our first time building, having someone so knowledgeable was very important to us. She helped us to avoid a few mistakes and even a few potential disasters. She walked through the house with us and the builders when we felt like they weren't giving us their best work. She's tough when she needs to be and she definitely gets the job done. I can't recommend Charlene enough. You won't regret using her as your agent. She'll get you the best prices and will work her butt off until she knows you're happy and satisfied. She's still helping me to this day (almost a year after we've moved in!). read more

Charlene and the rest of the team are very knowledgeable about the ins and outs of selling and buying a house in the Columbus area. When we moved to Columbus, Charlene and Katrina spent hours upon hours ensuring we found exactly what we were looking for and they helped us navigate through the different areas to find the location that fit our needs. Charlene is a straight shooter and knows the industry so well. Then when we had to move out of state again, she helped us get a great price for our house and the staging she brought in made a big difference in selling it. We wish we could take her and Katrina to every place we move to! Being able to trust our realtor has been huge through all of our transitions. read more

Working with Charlene was an awesome buying experience. She spent time understanding the type of home we were looking for and in the neighborhoods we wanted. She was available at all hours of the night and her knowledge of the market and proposed home values is second to none. When the right house came available, Charlene negotiated aggressively, worked to understand the sellers "hot buttons" and got us a fantastic deal (in a multiple offer situation). Being new to the area, she stayed in touch with us post-close and helped us find qualified contractors to assist in making the renovations we were interested in. On a scale of 1 to 10, Charlene is a 12! read more

If you are looking for a professional realtor with a great understanding of the local real estate market, Charlene Fairman is the only choice for you. Charlene and her team are always very prompt in responding to your questions or concerns, as well as being very honest with their feedback and input. They will help sell your home by setting realistic expectations based on market factors, in addition to making your home stand apart from others with services like staging your home or with suggestions on how to make the right improvements. Lastly, she will fight for you by using her masterful negotiation skills to get you the price you deserve! read more

Absolutely fantastic experience! Buying a house in the market in 2017 was no easy task. It was disappointing and frustrating at times, but Charlene always responded to us, explained things to us in terms we understood, did not sugarcoat things or beat around the bush. She provided us mortgage options, kept us within our budget and was with us 100 % of the way. We truly enjoyed working with her. Buying a house is no easy task, but having someone who knows exactly what they're doing both in real estate and mortgage and LISTENING to what we did and did not want was wonderful. read more

My realtor, Melissa Hill, was AMAZING. She made me feel like I was the only client she had because she was so incredibly attentive to all of our needs. She listened to everything we told her we were looking for in a home and always showed us houses that matched our criteria. Melissa went above and beyond throughout the entire purchase process and helped us through some tricky obstacles. I have never seen a realtor with the dedication demonstrated by Melissa. Without a doubt I would trust Melissa again when I need to purchase or sell a home. read more

Melissa Hill of The Realty Firm sold my former house and negotiated the deal on my current home. I can't say enough positive things about Melissa's professionalism and her work ethic. They were both exceptional. She sold my previous house just a few days after it went on the market. I had nothing to worry about. She took control of the process and handled everything. I highly recommend her for anyone looking to buy or sell a house. read more

As first time homebuyers, we really had no idea what to expect. But Charlene walked us through every step, and made the process as easy and stress-free as possible. The house we purchased needed some renovations, and she even had fantastic suggestions for cost-effective but beautiful changes we could make. She really knows everything there is to know about home buying! We couldn't be happier with our new home! read more

David and team with the Realty Firm were absolutely outstanding. We followed their advice, within a day of listing we were in contract to sell our home. The only downside was we needed to find a new home and quickly. We felt that they sincerely cared about our family and finding us a home where we needed to move...we closed both homes in the same week. I would recommend this group to anyone. read more

We've chosen Charlene as our realtor for both buying and selling, and our experiences have been great! She is extremely knowledgeable about pricing, location, and negotiating. She works tirelessly for her clients, and she doesn't let people push her around. She gets things done!! read more

Charlene is extremely knowledgeable and pays attention to the small details that I know other realtors wouldn't think twice about. She's very responsive and her team is incredibly efficient and effective. I highly recommend her to everyone. read more

Charlene and her team at the Realty Firm are amazing! They put their clients first, and it really shows. If you're looking for a realtor who you make you feel like a VIP, and help you with every step along the way... look no further! read more

Charlene and her team did a terrific job helping us find our home in Columbus. She knows greater Columbus extremely well, is very responsive, professional through and through, and understands the marketplace. I highly recommend her. read more

We worked with The Realty Firm when purchasing our first home. They were excellent. They exceeded all our expectations. Charlene was great with negotiations and helped us land our dream home. We only have positive things to say! read more