RUNNNN. The high level of unprofessional conduct is absurd and concerning. Constantly combative…read moreand defensive. (see responses to yelp reviews and BBB complaints for further evidence). After terminating our contract, these are responses we got from Erin, the Owner, to our requests for financial records (they filed our tax return with the wrong name, which then caused issues with us opening Bank accounts following termination of their services): "While this is an absolutely adorable request, I will be getting everything to you by month end, per the 30 day allowance in our management contract. I am not sure what Tom may have previously indicated, but I am the one who oversees offboarding." "Thanks so much for your opinion, there is a reason we are not continuing to work together. I have looped the rest of the Board and Tom back in, and I will be sure we get you the documents and records by the end of the month. While I don't see any reason why it would actually take that long to close out the admin/financial piece, my priority remains the clients with whom we are contracted in 2026, and I will focus on offboarding your account within a reasonable timeframe." While, based on our experience with them WHILE they were managing our property, we did expect to have issues with the transition, at this point I just want to warn any other potential clients of how they handle both current and past clients. (I have similar emails from her while her firm was engaged by our COA).

Since purchasing my condo in 2022 I have dealt with two individuals who have been consistently…read morenegligent, incompetent, unresponsive, rude and condescending. This is the most unprofessional and unorganized property management group I have ever come across. I had an issue that should have been discovered and fixed proactively, result in damage to my property. It took almost a year to get ahold of someone to attempt to rectify the situation and now over 1 year later it still is not resolved. Additionally, this individual has been incredible rude and condescending throughout the entire process.

I've had a really poor experience with my lease so far. Pests like roaches and wasps, little to no…read morecommunication from the team (including maintenance requests going unanswered and unacknowledged for weeks), previous work crews leaving garbage behind and dropping nails in my parking space, loud construction sessions that start at 10pm and keep me up through midnight, and sometimes having my water shut off on me with no warning are just some of the things I am spending money to experience from this team. I've been leasing this unit for about eight months now, and each month gets more frustrating and disappointing.​

I am an out-of-state owner of six rental properties in Columbus. I found Kevin Coffey (and his…read moreteam) online and chose them after meeting with Kevin and two of his competitors. After almost 3 months of management, I found Kevin (and his team) to be very honest, forthcoming, and hardworking. I feel very fortunate to have chosen them. I trust their ability to properly manage my less-than-perfect tenants and protect my properties. Please feel free to contact me if you wish to find out more about my experience with them.

We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

Running my community into the ground. Unresponsive, unreliable, unfriendly. I would give 0 if it…read morewere an option.

From the owner: Associa Community Management Solutions is a community association and property management company…read morebased in Ohio.

This is a great company. My wife and I had a very bad experience with a previous property…read moremanagement company. Adam was very understanding and he personally made sure this experience was going to be much better for us. They communicated effectively with us during the entire process. They were diligent in making sure our property was rented in an acceptable timeframe and screened applicants very thoroughly. I really felt that they treated our home as their own. I am extermemly impressed with Adam, Miriam, and ASK Prperty Management Company.

I've been using ASK Property Management for about 6 months and have been extremely satisfied with…read moretheir service. Adam had my condo rented in days! His ongoing maintenance service has been great as well. I trust that my property is in good hands!

I now see why this company is only rated at 1.5 stars…read more.. I attempted to pay my bill by submitting an electronic check online for $500--twice the monthly amount--so I could cover both this month's and next month's HOA fees. Unfortunately, the payment was applied to the wrong account. (For reasons I still don't understand, my household is split into two accounts--one for yearly fees and one for monthly fees.) I immediately called and requested that the $500 be transferred from the yearly account to the monthly account. A ticket was created, but I now see that it has been marked as closed even though the funds were never moved. As a result, the money remains stuck in the yearly account, where it will not be applied for over two years. I called again today, and another request was submitted, but I have no confidence this will be addressed given what has already happened. In the meantime, I am being forced to make yet another payment out of pocket just to avoid late fees--despite already paying more than I owed. This is unacceptable. I need this issue resolved immediately by transferring the $500 into the correct account so it can be applied as intended.

This is the worst property management company I have ever dealt with. I have requested a phone call…read morefrom a manager 31 times since May of last year and I have received zero calls. Additionally, Elizabeth Robles states that she has answered my questions which I haven't even asked yet! Utter incompetence!

Desperate times calls for quick thinking. Today my son sent me an email that he wasn't selected for…read morethis upcoming school years on campus living going into his 3rd year. As a parent I had to think quick and come up with a resolution. So, I said ok son we have to look for an apartment off campus. He said that several of his friends were freaking out and that they felt lost as they also received similar emails. Give me a second so I can search the web for living arrangements I told him. So many places, so many five bedroom, four bedrooms.... I was lost myself. That was until I came upon offcampus.Osu.edu. The first place that I saw within our budget I clicked on and immediately saw from the drop down menu "parents". Clicked on it, read the passage, and honestly teared up when reading it because I said my husband and I need a place like this for our son. They had a slogan and it read "who you rent from matters more than where you live". And those words spoke to my heart and said "Home". I reached out to "Venice Properties" and spoke to, Anna. She was kind, thorough, and after me making multiple calls she remained responsive, and truly dedicated to her craft of initiating care, support, and understanding. On this day! Today! My husband and our son filled out the applications and on this evening, today! Were approved. I don't say this lightly but Anna again and again thank you as who we communicate with during a busy day also matters. And Anna took care of all our needs and we are thrilled to meet her in person and work with her for the duration of our son's first apartment endeavor. Huge shoutout to Anna and Venice Properties.

The service and value that comes with renting from Venice Properties is nearly as good as it gets…read more I didn't realize how efficient their way of doing business is until I explored many other nearby landlords. Besides the home being in great shape, Venice is very responsive and shows that they care about their residents. You will not regret renting from Nick and his team.

My boyfriend and I rented with Columbus Realty source from July 2022 to June 2024. Our service…read morerequests were always promptly addressed and we had no issues with communication! We cleaned our place thoroughly after move out and got our entire security deposit back!

I've had a great experience with an employee named Brittany. She was very helpful and explained…read moreeverything thoroughly. I'll definitely do business there again.

Just look at the reviews of Creekside at Taylor Square, a Crawford-Hoying managed (snicker)…read moreproperty. Should tell you all you need to know about the company. I'm sure they have a few folks living large but it sure isn't their residents. Shame-shame. It appears that the company's only concern is their new ventures, not maintaining what they have. Their apartment communities need so much work that if they actually did right by them they probably couldn't afford a new project. Exactly what is wrong with corporate America, not the large corporations but the small Crawford-Hoying type of glorified slum-lords with seemingly no integrity. Now, on the flip side, I can't speak about Crawford-Hoying Real Estate because I have never used them. Hopefully they do better work than the property management side.

I lived at one of Crawford Hoying's locations for a year and truly believe that because of the…read moretreatment I received by their two employees at Collier Park in Grove City, that Crawford Hoying needs to gather up all their employees and hold a little inservce on how to properly handle military personnel as residents and how to handle activation and deployments. The wrong answer is to come home off of active duty to an eviction notice, when they were alerted 30 days prior and were given a copy of my orders, I can tell you that much. And then when I furiously addressed the matter, they lied to my face. Redefines unprofessional and careless behavior towards uniformed service members. I would never recommend one of Crawford Hoying's locations to ANYONE, especially someone in the military because I would never want anyone to have to return home to an eviction notice.

I have done business with PCF Resources for some time now and they have performed solidly. They do…read morea great job of staying on top of the property in all regards. When they first met me they came to my home to see the property first hand and understand what they had to work with. They took care of preparing the property for the market with cleaning and repairs. They listed and showed the property, and vetted the applicants quite thoroughly. They even rejected ta few applicants because they could not pass the background check. This is reassuring since it lets you know they are carefully evaluating whoever applies. If something needs fixing or the tenants are late with payment they respond quickly. On a few occasions they made repairs that were inexpensive. They are efficient at contacting me via email or phone when we need to talk about something. Their fee schedule is very competitive as well. I would recommend PCF Resources to anybody.