Still not easy to deal with, but credit where due, they are managing the apartment better but the…read moreplace has gone a bit downhill overall with the quality of tenants they're allowing to move in. My rent went up by 20% which they probably don't have control over and the property owner is more to blame, but just as it was the case last year, they were advertising cheaper units on their website than what they offered me as an established tenant. Just as last year when I asked them why the advertised rates on the website for a clean new unit with new appliances and fresh flooring is lower than what they're offering me, they said "Oh we haven't updated the website". I think the better term is "Bait and switch". There is no excuse for not updating the website. The complex is also now using some weird variable rent table based on income but RPM doesn't disclose exactly how it works which means that if you don't want to give RPM and the ownership (who is anonymous though it's easy enough to find out if you research the corporate name) all your financial information (including all assets), you will be paying the full market rate (which is up 20% as mentioned above) as punishment and they did not budge on that price even a single penny. They claim the only way to see if you can get a discount is to follow their Hunger Games routine to prove that you're poor enough for the secret owners to take pity on you and throw you a bone. Is it a government program? According to the manager, "it's not a program! you just give us all your information and we send it to the owners and if you fall within government established poverty levels you get a discount!" "So the owner is doing it out of the goodness of their heart?" Clearly RPM is not allowed to say what's going on and after some back and forth, she was trying to make it sound like I was some sort of simpleton who didn't know anything about the Houston rental market while she who just moved to the city a few years ago knew all. I've been living here 4 years longer than she has been in the industry, but yeah, she knows more about the various neighborhoods and market values here. I stopped listening when she was comparing our 50 year old property with aluminum wiring with the 14 year luxury property across the street but here but I digress. My guess is that the ownership got some sort of government funding for their new construction projects and the stipulation is that they have to offer rental assistance in return. That's speculation on my part but it's better than the "Benevolent Real Estate Mogul" implication RPM is trying to push. I just wish RPM didn't try to insult our intelligence and was upfront about what's going on. While I was looking at other apartments, the other managers I spoke with gave me much more information about what's going on here. Again, I'm sure ownership is playing their part in this but RPM could be less condescending and disclose what's going on to the property.

My fiance and I were supposed to move in to the falls at bull creek a couple years ago. At the time…read moreI was pregnant as well and were under the impression of a great apartment after seeing pictures with the leasing agent prior to signing. After we signed they wouldn't let us see the actual unit for weeks leading up to us moving in. Only days before we were supposed to move we were let into the apartment only to find holes in the walls, stickers and posters stuck, residue still lining the toilets and tubs, and grime everywhere. It looked like no one had touched the apartment in months when we were supposed to move in a couple days. We canceled the lease and moved to 10x (another rpm property). Our experience here was much better (other than the month long waits for maintenance and lack of communication) but we ended up signing for a second time around as well. Now that we've moved out we've waited weeks to hear back about getting our deposit back and it's been crickets. Finally after my husband was on hold for 40 minutes, they say we're not getting our deposit back and owe 700+ back. The woman at the end of the line hung up without explanation of where our deposit went and what the 700 is for?? Now we have no deposit back and owe them when our apartment was left in great condition!!! We have a toddler and are a young quiet family that has caused absolutely no distruction worth that to our past apartment. Rpm has been a nightmare for us now going on year 3. Don't don't don't sign with them!

We had a great experience working with Carson at Bramlett Partners as our buyer's agent! As…read morefirst-time homebuyers, there was a lot we didn't know, but Carson patiently guided us through the entire process and answered every question we had. During negotiations, he helped us put together a competitive offer when the seller was being difficult. He also helped with last-minute closing cost adjustments that saved us some money out-of-pocket, and has continued to answer our questions even after closing. We really appreciated his help through the process!

My wife and I were first-time home buyers and went with Bramlett Partners based off reviews online…read more We ended up being contacted by Kiel Schmidt who was very professional and thorough regarding what the entire buying process would look like. He provides very clear communication regardless if you prefer calls/emails/text, and he was very accessible throughout the whole process. This was especially important as we were buying from out of state with the intention of moving to Austin soon. Kiel gave us recommendations for what pricing to start with and helped with negotiations as well as giving a recommendation for a home inspector so that we would be well prepared on the condition of the house during the option period. Negotiations were data-driven with comps in the area and he also provides monthly market analysis. I would definitely recommend Kiel for home buyers!

I had a property tile issue here in LakeTravis so I went to Capital Title in LakeWay and talked to…read moreDana Verrell and she was great! It was five o'clock Friday and she stayed late and listened to my to the issues that was having! Dana was able to answer all of my questions right then and there! So I highly recommend Dana Verrell at Capital Title LakeWay

Careless work like they were sleepwalking through the transaction. I was the seller and they did…read morenot have the attention to detail required for a real estate transaction including not filling in forms completely and having no idea how to handle a seller with a non-owner spouse. Diane Myers said she would address it in the documents, but didn't even after being provided the correct legal wording. She did not provide the documents beforehand and seemed surprised that I was reading before signing. And we needed to transfer the HOA passwords to the buyer during their closing and these were left on the front desk public area where anyone could pick them up (I had to ask them to put them behind the desk but perhaps with the buyer's closing doc might have been more secure?). And lastly, the HOA transfer required the new buyer to sign 2 copies of a state form (they only had him sign 1). Realtors should choose other Title companies instead, as this was very straight forward and wasn't correct so I can imagine what happens with a complex close.

Marlena and team are fantastic to work with! We worked with Marlena to negotiate a lease moving…read morefrom across the county to the Austin area, and she made the process smooth for us from start to finish. From timely communication, professional process, and having things go exactly as promised and planned, it really makes a huge difference with a stressful move like this. Thank you to Marlena and team, we look forward to our new lease term with a great property management team like yours!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

Sherry Hendrickson was my agent selling my house in 78702…read more I cannot say enough about her service. Six months before I was even ready to list, she came out, did the footwork and provided me with estimates, things I could fix, etc. When it came time to sell, I was out of state and she handled everything - maintenance of the house, staging and even hanging out to make sure the work was done. Maybe not daily, but we were constantly in contact about what was happening - she'll even pick up the phone on a Saturday night! Most importantly, she genuinely cares about the person and the house. She will offer suggestions and opinions, but never push for you to do something you don't want to or take an offer that you don't think is right. In short - highly recommended. 5 stars. Bonus: my dog liked her, so that's a big plus.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Huge thanks to Amanda, Terri, and the whole crew at Midtown Title. Selling a house comes with an…read moreoverwhelming amount of dense paperwork, but they made everything incredibly easy to navigate and execute. They were quick to respond to our emails, accommodated a mobile notary right on our front porch, and got our deal funded perfectly. A great team!

I purchased my first Home as a Veteran in 1975. Midtown Title is one of the BEST Title Companies I…read morehave ever worked with. Our loan process was 3 Months long, due to unforeseen circumstances. And Midtown supported our process with Professionalism, Dignity, Consistent Communication and Patience. When you choose "Midtown Title," you have chosen the "Absolute Best."

I've lived in one of the properties, managed by Skyline, for over 12 years, and anytime I need…read moresomething done, or have a negative experience, on the property (which is rare), I know I'll hear back and it will be rectified in no time. But, I'm not looking to be babied. I think Teresa and Tina are fab. Bob & John do their job well and I've never had an issue. I honestly feel spoiled by the immediate attention my, "complaints", get.

I rented from Barbara for years and really enjoyed having her as my landlord. Working with Teresa…read moreand Barbara has always been a great experience, and they set a great bar for professionalism in Austin's real estate market.

rented with them for 4 years, after which they attempted to charge us 800 over our 2200 dollar…read moredeposit. Good thing they dragged their feet for too long getting us the disposition letter so we got our whole deposit back. While we were tenants we received little assistance with service requests, and were threatened with eviction over having a memorial day weekend party.

I have some great things to say about this property management group! I have been living in one of…read moretheir properties for over two years now, and I enjoy their service. Any time there has been an issue Dulce, who is a property for my complex, is always there to attend to the issue. My apartment is older, so there has been some issues with leaks in the roof, pipes, and some pests, but Dulce has found a solution for each one. My building now has a new roof, the pipes where reworked which fixed the eaks, and the pest are none existent. I would have to say the only down fall is that sometimes it can be hard to get in touch with the group via phone, but they are always quick to respond Via email. Over all I am happy with Presidio and I plan to resign for my 3rd year!

I worked with Jason to both sell my existing house and purchase the next one. I will definitely…read morework with him again in the future & recommend him to anyone who needs a realtor! He's friendly, attentive, responsive, reasonable and doesn't hesitate to share his feedback, good & bad, or just for things I hadn't thought of. I was looking for someone with an experienced perspective, not just a yes-person, and that was my experience with him. On the selling side, some of my family had agents in the past who went unreasonably overboard with staging or bending over backwards for prospect buyers, and that was not my experience here, which I'm very grateful for. We dealt with a Prospect buyer/agent combo who were at times unreasonable, waited until the last minute to ask for things & where the agent didn't do a good job at managing their clients' expectations, and Jason handled a lot of those tougher interactions before I even had to, and was instrumental to getting us through close. On the buying side, he was a great guide & we closed without issues, in the neighborhood I was shooting for & within my budget.

Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

100% scam artist. Was trying to get a specific person that had commented on a forum I visited and…read morewas met with a huge wall of advertising text from someone who had completely disregarded what I was actually saying. The person on the forum, now that I look at it, looks easily fake anyway. I asked him to get me to the person I was looking for and he basically told me to f myself. No real business does that, especially when I originally sent them a message saying "look, I have money". I'm sure that he'll follow up with a response trying to save face, but regardless of what he says I would say, very strongly, stay away from these people (if there's more than one). He/they are lying to you, and is lying in any response he gives.

Mike Lam helped me with a very profitable deal. Highly recommend them.read more