Overall we were really pleased with our deck and the whole process. Chris is incredibly helpful and…read morefriendly. He was very flexible to meet and discuss what we were wanting and helpful in offering suggestions. He was quick to give an itemized quote and flexible with the changes we requested. We definitely recommend Chris and Sasquatch Deck.

Chris is great to work with. He handled all our questions well and Did a top notch job with…read moreexcellent craftsmanship and skill. We are very pleased and recommend him highly

I would like to thank Ben for his professionalism. I went with this company for gutters…read moreinstallation; and I am super happy with the end result, and type of material used. The whole process took only hours. I highly recommend this company and will; for sure; hire them again for future improvements. Thank you again.

This was my first major home improvement project and biggest financial decision that I had made on…read moremy own. I was nervous and not going to lie... Anxiety took over. Ben came over, helped me with the finances, talked me through the process and most importantly calmed my nerves. After two visits, I agreed on the terms, conditions, contract and went for it. I have to say.... I was really blown away about the kindness, the honesty, the open communications and the sense of urgency that Ben, Jason and the rest of the crew displayed. They delivered what they promised. All interactions that I experienced was professional, courteous and made me feel like a valued customer. I had my deck rebuilt from scratch and it turned out beautiful and I now can enjoy a very special place that holds memories close to my heart and create more memories that makes a house into a home.

From beginning to end our fence replacement project was professionally streamlined with Noel at…read moreDiscount Fence USA. All of our design options, questions or concerns were discussed and answered promptly. With our having a pool and the existing fence needing to be down for more than a day was a concern for us. Noel made note and let us know the entire project we had on our scope could be completed the same day and it was. The team arrived on schedule and were professional, knowledgeable and really knew their craft. They were thorough and went above and beyond. Our replacement fence is premium in quality and craftsmanship. It looks amazing! Highly recommend! We made the clear choice for us by choosing Discount Fence USA after obtaining and comparing estimates from other companies. Noel stood out with his communication and providing clear answers and guidance along the way. Thank you.

I must say I am very disappointed in the quote from discount fence . Approx 32 ft…read more Including a gate ( 3 ). 8 ft cedar sections no post required . Was quoted $1, 600 absolutely Insane !!! Almost 2 x cost of other quote.

Byron was great to work with and went above and beyond to make sure he built my family a beautiful…read moredeck. He was very knowledgeable and helpful when it came to answering questions concerning placement and size of the deck and the nuances of working around our septic. His foreman, David, and crew did an amazing job. We absolutely love our deck and would use him again for any future decks or extensions. 10/10 recommend.

We have known Roadrunner Decks since 2013, when we were in need of a major renovation of a large…read moredeck surrounding our 27K gallon swimming pool. We chose them because of their workmanship and details called out in their quote, like support structure. The original deck was built with all Wolmanized wood in 1992. We chose cedar for the renovation. Since then, Roadrunner Decks has also provided refinishing services with their team led by Roberto, who I have found to be very thorough and knowledgeable of the process and products to use. I knew that there was something to the process to obtain a long lasting, beautiful finish from refinishing antique wood with my father. But decks are a different beast due to the exterior elements. The process that Roadrunner Decks uses is simple and clean; all decks need to be free of all items in advance - furniture, plants, etc.: power spray, lightly sand horizontal surfaces, apply two coats penetrating oil stain - color of your choice, allow to dry for 2-3 days to be safe and cure before using. Our latest refinish of three deck sections (front entry, back top, back pool) took two (2) weeks total time. The results of their work can be seen in the pictures below. The finish will last ~2-3 years and will deteriorate depending upon weather conditions, sunlight exposure, and swimming pool water chemical exposure. Some sections that are shaded more can last longer but it is best to refinish the entire deck at once for a consistent color. Big Thank You again to Roberto, and Humberto, Roberto, and Jose for their hard work, beautiful results, and clean up! This was the 5th time it has been refinished by them!

Quick estimate, very professional and friendly, got on the schedule quickly and they did an amazing…read morejob!

Fantastic experience with Good Neighbors…read more Ben was friendly, pleasant, knowledgeable, communicative, flexible, professional. All the things you want in your contractor basically. Oh and I almost forgot -- his quote was lower than the competition. It was a no-brainer. His guys did a great job repairing my fence. At some point, there was a small miscommunication -- Ben had his team fix the issue as soon as it was brought to his attention. No negativity or bad blood -- just professional commitment to customer satisfaction. Couldn't recommend this company more.

Travis repaired my backyard fence. He did an amazing job my children are able to play safely…read moreoutdoors now. Our new fence will be able to with stand all upcoming weather conditions. Travis will be our go to fence guy from here on.

There are a whole slew of reasons I'm giving this company 1 Star. First off, the owner Todd would…read morenot come look over the job beforehand so we were on the same page. Second, he is dishonest about pricing. Third, as the owner, you are responsible for your employees. His worker damaged the paint on my siding using gorilla tape instead of blue painters tape. Not just 1 area, the whole bottom plank adjacent to my porch. We won't even get into the names he called my wife (cuss words) when she called to have the job finished. The job is still not finished. I'm in a service oriented business who recommends good fellow contractors and Todd is not one of them. I have documented the way he spoke to me & my wife & have documented the damage. The job is still not finished & we are to the point we don't even feel safe having Todd back over. Save yourself the trouble & use someone else. Oh & he's been paid in full. If you'd like to know more on Todd, do a background check.

New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't…read moremake it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI "Custom Deck and Fence Austin" also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name "Cesar" as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client's lawsuit wtf! Standard: Visual consistency. AFFD: Mismatched railing. Todd's words: "It's the same railing but pinched." (A contractor's FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don't reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren't 11+". Gaps added to meet code, so stair noses are 1.25+", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42" deck railings. 34-38" stair railings ABOVE boards. AFFD: 44" deck railings. Didn't supply 34" stair railings; boards grossly notched to lower height, which start at 44"! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are 16+". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are "affordable" and "economical". Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", "glulam beam". Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar's shorter lifespan requires staining / maintenance is inferior to Trex's composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house's ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won't tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was "an inspector, eh". Instead of talking measurements, Todd's retort was "I'm the owner of a deck company", as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren't deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough".

Estimator never came to house to provide an estimate. We rescheduled the first time at his request,…read moreand he didn't show for the second appointment with no message. I hope others have a better experience.

I worked with Dylan on pricing. He was patient in helping us consider multiple options. Once we…read moreagreed, they came out to do the work quickly. We did have to do a few adjustments after the work was done, but Dylan came out to look and help us with the changes needed (essentially had to swap the opening of the gate door. Our new fence looks nice and very reasonable cost compared to other quotes I had received. The only thing that was a little challenging is that the quotes are given via handwritten pdf. It's understandable with the drawings/layout included but it was just a little hard to read at times!

BC Fence responded to my request pretty fast and scheduled a site visit immediately. They installed…read morea gate on to my existing iron fence. I compared prices and even though BC Fence wasn't the lowest, I picked them because of their good customer service. My project was too small for other companies and they weren't willing to stop by to provide me a quote.

Merlin and his team were awesome. Fast, great job, easy to work with and a great fence!! Several…read moreneighbors have commented. Highly recommend!

Merlin and his team SAVED THE DAY! I got about 6 or 7 quotes for my deck back in April. Landmark…read moreFence was one of them. Unfortunately, I ended up going with a different contractor who quickly proved he didn't know what he was doing. After I decided to end that relationship, I immediately called Landmark and one other company back who had given me quotes previously. The other company couldn't find the time to get someone to come out for a re-estimate and then did not return my calls. Merlin was extremely responsive and came to give me another estimate to check out what had already been done. He originally told me mid-July and at this point it was mid to late May. Everyone was booked through July at this point, so I was willing to wait. Merlin ended up starting earlier than planned around the end of June but then I had an issue with my composite boards with Home Depot where they had to reorder my boards and wait another week. Merlin was extremely understanding and worked around the Home Depot mistake. As soon as my boards arrived, they immediately picked them up at Home Depot and finished the job within the next 1-2 days and ended on a Holiday - July 4th. They are a hard working, trustworthy, and professional team and did an absolutely outstanding job! I would definitely use them again for any fence or decking needs. I'm so glad I found them!

Last year we wanted to spruce up the yard, install some zero scaping and replant the beds. When we…read moreinquired, they were several months booked, so we just procrastinated and didn't do anything. On the way home one month or so back, there was a PRT crew working in the neighborhood and it motivated me to reach out again. They quickly replied through Yelp once I sent them a message and the estimator was here in a couple of days for an estimate and to provide guidance. He was very helpful in making the decisions we choose. We pretty much revamped our entire landscape. New Sod, removal of old sod and installation of zero scape/natural flat stones/gravel. Replanted all the beds, reworked sprinkler system and a massive trim out of existing shrubs and the sort. Not inexpensive, however they were still less expensive then another service, who suggested such things as a French drain, which really didn't make sense and came in a couple grand higher. The crew were numerous and were on time, courteous and knocked out the project in only a few days. One slight slip was the sod was not available on the last day, so we skipped a day and had the job completed the day after. It still was in the time frame they informed us on to begin with and let us know the day before the sod was to be installed. The result of their hard work will be truly noticed when the new plantings take hold. We have been fortunate with having several days of rain and cool weather. A couple of weeks in the sod has taken hold and none of the plantings have died and are all perking up from the transplanting experience. We are very happy with the results and the ease of working with PRT from start to finish.

PRT did a great job creating a backyard patio area and walkway to where we store our trash bins…read more They also created a pathway in our front yard all with concrete pavers and basalt gravel. We absolutely love it! The crew were super polite and professional folks working through extreme heat over two days (super quick imo). They did a cool underground drainage features with our existing gutters that I'm excited to see workout when it rains next. They truly did a wonderful job and picked up after themselves and even hauled some leftover rotten decking we had for us. Super appreciated and can't wait to reach out to PRT in the future to help us with refreshing our flower beds. They do have a bit a wait but you receive quality results it's definitely worth it.