My husband and I had a couples deep tissue massage here for our anniversary. The lady on the phone…read moreto schedule was very polite and helpful! When we arrived, we were greeted warmly, given instructions to change to robes, and sat in a beautiful waiting room with free tea, water, and apples. It felt very luxurious. Our massage therapists were both exceptionally professional, respectful, and knowledgeable. It felt very personalized. We both walked away feeling like we got our moneys worth. An easy 5 stars.

We have been here previously and had very good experiences with the services we've received. This…read moretime however, there were a couple glitches that hampered the overall rating. First impression of front desk was super helpful, the lady was very kind. The facility is lovely and well-appointed with sauna, steam room, robes, lounge, and other amenities like pads, shavers etc. This is a great bonus that saves a star! Unfortunately, the massage service my partner received (gifted by me) did not meet expectations. We had arrived on time (early), but she was not called to the massage room until her appointment time. Then, she had to fill out her forms, which should have been provided when we arrived early (or perhaps online beforehand is a good idea!). She's also filled out these forms before so health questions should be on file already. This cut into her massage time and she did not receive the full 50 minutes. As well, her verbal instructions were not entirely regarded by the masseur (when asking for less leg work, the request was ignored).

We come here every year for the birthday promotion! We book a massage and it comes with a…read morecomplimentary 3 course lunch at Terrace restaurant as well as the water therapies. It's a nice tradition to have right in the middle of the city! I find the massage quality really depends on the practitioner but overall it's a great experience. We'll keep coming back!

Overall, a good experience. We came for the Soak and Savor package and really enjoyed the relaxing…read morevibe throughout the space. The food was good, and while the dessert was a bit freezer-burnt, the overall value makes it worth coming back. Service was friendly, attentive, and welcoming, which added to the experience.

I had an excellent foot massage! My masseuse was sensitive and knowledgeable, very relaxing.read more

The place might seem sketchy cause of how it's hidden and even though their unit said it's unit 101…read moreit's actually on the upper level. To enter the build there are stairs or elevators on east end side of the building. Great massage place, they only go by appointments and I love getting my massages from Christine Wen. I like how they asked about if I have insurance coverages for my massages. This is a place for men and women. Down side to the place is they don't have their personal washroom but the washroom is just down the hall from their store. Other than massages they have facials, acupuncture's... I only come here for massages cause that's what I need.

The last time I was here was before the Hyatt, along with the spa went through a big renovation. I…read moreremember the facilities were quite good and if you got a couples massage you got a private room that included a shower and hot/soaker tub. Following the renovations the spa is still located in the basement which is not ideal as you can hear the subway. Once you check in a staff member walks you through the change room explaining how to use the lockers, sauna and steam room. The space is also nothing special meaning it looks like any other spa. There are his and her change rooms where you can also find a stream room and sauna. Full shower facilities with access to shampoos, lotions, hair dryers etc. They carry La Labo for their body products which is quite nice. Lounge area is co-ed but is small. This is where you can find complementary water, coffee, tea and light snacks. Couples massage room is like any other massage room. Two tables and a standard soaker tub that looks like it only fits one. Massage was okay but I know like other places, depending on who you get it's hit or miss. We were celebrating a birthday so a complementary glass of prosecco was offered. I ranked it a 3 but In general better than a 3 but not quite a 4. I know it's been upgraded and is more zen and modern but I miss the old space where there were more options of services.

Location: Park Hyatt Hotel in Yorkville…read more Service: Spectacular from the moment you enter their reception area Environment: Clean, relaxing, upscale Guest who use their services are able to use their amenities for free: Steam room and sauna Pro: Complimentary drinks and pastries (food available for additional cost) Con: Could be considered pricey for some People

Before booking a facial, I looked up Google images to check out the interiors of your spa, since…read morethere were no pictures of the interiors on your website. I also looked up a review posted on a website from years ago (attached). What I saw when I actually visited in person for my appointment is what I can only describe as something I would have NEVER wanted to set foot in. It looked like a shady dentists office, with a single massage chair, bad lighting, dirty and old furniture, and overall not a place I would have ever wanted to find myself in. Why this was not advertised on the website is something I'm still thinking about? If you moved locations from King to Queen street, maybe your patrons should know? The lady who did my facial seems inexperienced. I didn't quite like the products used, the tools (for the infra current, extraction etc), or something as basic as eye coverings or head band. My hairline on the front was doused in product since she didn't use a head band, and used a tissue paper of some sort. She spent the entire hour and a half adjusting the paper. Extractions we're not performed well. She had a blade of some sort which she rubbed on my face multiple times seemingly to get rid of the dry skin. I left the spa disappointed in the ambience, the service, and the quality of the facial. This was also the most expensive facial I've ever done (150$ and above?), for the worst experience of my life. I would like to hear back from the owners on what kind of business you're running, and why there was no transparency in the whole process.

Came for their microdermabrasion (my sister) and deep hydration facial (me). As we were the last…read moreappointments of the day, the spa was quite empty when we arrived and we did not have to encounter a group of chattering women which was nice. Camden spa has a very nice airy feel about their space as it is a loft conversion and on a bright Saturday afternoon, the space was filled with lots of natural light. As we entered, we were greeted by a friendly receptionist and were asked to fill out a form for our service providers. We were also offered tea and water as we waited for our treatment. As we each entered our treatment rooms, there was a confusion about who was getting what treatment which threw me off a little bit but we ended up receiving the correct services. My facial was done by Ana who was friendly without being too chatty. My room was almost completely dark and since we were coming from a massage, this almost put me straight to sleep. I thought the facial was on a little shorter side but I was told that it was because I did not need extractions. Overall, the facial felt really nice. My skin definitely felt very well hydrated. However, I went to use the washroom, I could see that my eye make up was not all removed as I could see remains of my eyeliner. Hmm...so much for a deep cleansing that supposedly took place before slathering on a bunch of hydrating salves. My sister's microdermabrasion was also similar. It was her first time trying it out so we had nothing to compare it to but the staff who performed the procedure told my sister that Camden Spa does maybe 5 -6 microdermabrasions a month. I guess that doesn't put them at the most experienced category. Either way, my sister seemed happy with the result of her treatment. I would say my overall experience at Camden spa was just okay. Not superb but pleasant enough that I would not discount them for future visits.

By no means a massage regular, but a stiff neck and shoulder tightness brought me to Comfort Zone…read morefor a deep tissue massage at New Kennedy Square. $36 weekday deal for 45 mins was fair, and on this Monday afternoon I was assigned to Anna. She did a fantastic job. Just calling it deep tissue massage would be understating her skills, as she employed a perfect combination of pressure and precision that blew past the knots in my back and into my soul lol. Without saying a word, she was able to diagnose my trouble spots and was able to significantly improve my personal well-being. Definitely recommend.

UPDATE to my review Aug 2023: RECEPTIONIST STILL BAD!…read more I was temped to go again, but I surveyed two people coming out the door in Dec 2023. Their feet massages "just ok"...but they did NOT like reception / greeter woman (heard her have negative attitude). They referred me to other places they use in Vaughan and Markham. ATTENTION OWNER: you don't seem to care....no replies to bad reviews. How sad for you. ------------- AUG 2023: Comfort Zone on Warden called me after appointment asking for a bigger tip. Who does that! I've been going there for years and have given Vivian (an excellent foot masseuse) a generous tip... but this time I did not.... for 2 reasons: 1 - I arrived early to find front desk lady and Vivian right outside the front door both smoking. This was a shock and it is a disgusting habit, so during my 45 minute foot massage, I struggled with the idea of her hands on my feet right after she smoked. 2 - The front desk reception lady was rude, has been in the past, when I asked about the TV not working properly... she dismissed my request. Then it was her that called me after I left, asking for a bigger tip, but never asked me why such a small tip, then she said "never book Vivian again". I am very sensitive to smokers, others could be allergic, and it is a vile and bad health habit and should be kept private, and at least done outside their back door which I know other staff go to... I would never book Vivian again because of her unfortunate smoking habit then touching my feet or body, but mostly the front desk lady is rude, has an attitude, and I truly hope the owner reads this post and takes action to correct this staffing issue... There are other posts citing similar problem with her...all other staff have been nice over the years. I have shared this story with 4 other people that were clients at Warden, and they said they will not go back to this location. We found a few other decent places.

I've been going here for a little while now and can say I will keep coming back! They're quick but…read morethe quality doesn't lack. I cannot sit for a 2-3 hour appointment anymore especially with a baby at home so I appreciate the efficiency of their process. They still shape and do cuticle work within their 75 min service. I've been going with Vicky and she's very good! Although I get simple colours only, I've also seen her nail art and she's very creative and artistic. The salon itself is so cute and they have Netflix going and wifi for you if you need. I find my phones reception is a bit spotty so I use their wifi. The only complaint I have is not their fault but parking can be tough when there isn't much but you can park on the street at the houses across too. Their booking system is so quick and easy- always have appointments at any time of any day. I love the flexibility! I usually get the $55 gel overlay. There is a cash discount so bring cash! Also, they have a stamp card now so be sure to start collecting!

I don't come here anymore. Not sure what happened but last few times I left with nails that were…read moremediocre and cuticle work wasn't great plus they totally cut my skin both times. Burned me during biogel application too. Feels crappy to not enjoy my experience, get hurt, and feel like I need to tip. No thanks.

We called ahead and they were able to accommodate same day massages for my mother-in-law and me…read more When you get there, there's a rack of clean slippers for you to change into, a rack for outside shoes, and a bin of used slippers for when you're leaving. The front desk offered us bottled water when we checked in but there's also some lemon water at a self-service station. They placed us in the same room so that we could chat during the massages if we would like. They ask that you strip down to your underwear and knock to make sure you're ready and under the blanket before they come in. There was a good variety of massage lengths you could choose from. We did a 45 minute massage this time, but I'd like to do a longer massage whenever we return as it didn't feel like there was enough time/focus on certain parts of the body. The feet was just a quick two pounds of their fist, which didn't really do much for us. I had CeCe and my mother-in-law had KiKi. Overall, the massage was nice. They used oil and a combination of their hands and elbows. The pressure started off too light for me, so I asked her to go harder. She noted she was afraid to go too hard, so I told her not to be. There was a bit of a communication barrier with my mother-in-law, but I was able to translate.

This spa is larger than it looks from the outside. The waiting area is spacious and inside there…read moreare lots of treatment rooms and nail salon area. We came for a 30 min massage. The prices here are pretty good value in my opinion. Massage room was nice and relaxing and massage itself was ok. Pressure could have been lighter but my fault for not letting the therapist know. Washroom had no toilet paper and no hand soap so for a spa environment that was a bit unpleasant but overall pretty nice and I'll probably go back to check out more of their spa menu or monthly specials.