I had never gotten a Brazilian wax before, nor sugaring of any kind. I was convinced to try it…read moreafter reading and hearing the pros of sugaring. I stumbled upon Sugar Me Spa on Google and read some mixed reviews, but decided to give this place a try anyways. I booked my first Brazilian sugar appointment through their online booking service in April 2019 at the RH location. Jasmyne was my aesthetician, she made me feel comfortable and walked me through the process of my service. I left not knowing what the results should look and feel like, but now that I've gotten a bunch of Brazilian sugars done (with another business), I can confirm that my experience with Sugar Me Spa was not great. I still had a lot of hair that hadn't been "pulled" out by the sugar, but I thought that's how Brazilian waxes were as it was my first time receiving one. It looked like I had shaved quickly and didn't bother to go over a second time to get all the remaining hairs. It didn't bother me as I trusted the process and was planning to book with Sugar Me Spa again once time came. Their online booking was extremely inaccurate in regards to the times and/or dates available for services. I booked my second appointment, only to be texted that the establishment was closed during the time slot I had chosen and I had reschedule. I wasn't able to reschedule, so I cancelled it instead. I booked another appointment 1 month later (with Jasmyne as I already dealt with her my first time around), through the same online system. I received another text a week before my appointment stating Jasmyne was not working during the date and time I had chosen. I was offered different dates and times to reschedule, however, time was too tight to reschedule. I asked if another aesthetician could provide the service, to no avail. I rescheduled my appointment 1 month later (with Jasmyne) in August 2019, only to be texted that Jasmyne couldn't make it to work and was asked to reschedule again... Overall, over a span of 4 months, I went once with mediocre results. Their appointment booking service is extremely hectic and inconsistent.

Before moving to Canada I was always waxed. It's hard to find a place that gives a "painless"…read moreBrazilian. Jasmine took the upmost care in what she was doing and my service lasted at most 10 minutes. The results are amazing...much better than waxing. The place is very clean, bright and inviting. I highly recommend Sugar Me Spa. The only reasons I gave it 4 stars instead of 5 is the inability to pay with card and that it took a bit to find as it is inside the natural health storefront while I was looking for signage for Sugar Me Spa.

I just finished my third facial at Pure + Simple and it's now my go-to monthly treat. As a nurse, I…read morehave to wear a mask for 13+ hours a day and at times, a face shield. This is turn clogs up my pores so bad. Equally, stress builds up so I always look forward to my facial day! I particularly enjoy the upper body and scalp massage that comes with each facial. I admire the staff's professionalism, knowledge, courtesy, kindness and, just their passion for what they do! Each month, I look forward to seeing their specials to try out different treatment at a discounted price. Every time I leave, I feel so relaxed and refreshed. Every session just gets better and better. Very thankful to the staff at Pure + Simple! Looking forward to gifting my friends and family with a session for the holidays coming up! TIP: There is free parking in the back of the condo for commercial use. TIP: It helps to follow them on social media to keep up with the latest promotions.

I had a great experience with Vicki for my first facial ever…read more I have sensitive skin, so I've always been nervous about getting a facial done. Vicki made me feel comfortable, relaxed & so glad I chose P+S for my first facial experience. I told her about my Aloe & Ylang Ylang oil allergies upfront & she was happy to accommodate me. I decided to go with the classic Pure + Simple Facial which ended up being such a great choice. The service was about and hour and included multiple masks, moisturizers, face, neck & shoulder massages. I also opted for a skin peel add-on. I was also able to get a sample of their moisturizer before I left. A great plus point is the free parking! I'm so glad I don't have to drive downtown to a spa. Overall it was a great first experience, I'm so glad I went with Pure + Simple for my first facial!

I visited for a vertical line on my nail, along with sudden hair loss, dry skin, facial changes,…read moreand excessive sweating -- all starting after I began Diane for PCOS. I also have a history of a rare tumor that affected my pancreas and spleen. The doctor didn't allow me to explain. I had to push just to mention my history, which he Googled and dismissed without exam or discussion. He offered no assessment, only told me to return in a year. Not recommended for anyone with complex or systemic concerns.

I was referred by my family physician to this centre. My appointment confirmation came in the form…read moreof a text. Two days prior to my appointment, I received another text to remind me of my appointment and that there's a $50 no-show fee. There's a limited amount of parking in front of the centre. After checking in with the receptionist, I was told to wait upstairs. My consultation was very quick. The doctor asked me some questions and made some recommendations and asked me to come back in six months. Unfortunately for me, nothing had changed, and there was no need for another appointment.

After changing work, I am no longer close to my previous esthetician, and I found Taz on Yelp. I…read morewas a little worried because I am very careful with my brows. But Taz was wonderful. She was gentle, quick and did a good job shaping my brows. She sent me an appointment confirmation, and even followed up the next day to see how it was. Highly recommended.

Literally the best work I have ever gotten done on my eyebrows. She knew what would fit my face,…read moreand went for it and I have been in shock since. I have always been particular about my eyebrows, so finding someone who can give me exactly what I want like they read my mind is so amazing to me. If you are browsing through thinking about coming here, don't think twice, Just do it!!! I promise you you wouldn't regret it one bit. She is super friendly, respectful and gives you exactly what you ask for with an extra "Touch" of perfection to it. Sooo happy and I love love love my eyebrows!!!

Great service and expert advise. I was refered by a friend…read moreand really liked the all experience.Nasrin was helpful in explaining the all process and what to expect.

From the owner: Royal Laser and skincare clinic is a cosmetic-medical centre offering only FDA approved,…read moreresult-oriented skin care and hair removal technologies. Royal offers laser hair removal, microdermabrasion, facial and cellulite treatments in Richmond Hill.

Always a great experience. Dr. Wong is a fantastic person and truly listens to all concerns. My…read moreskin has transformed from attending this clinic. Every person is welcoming and they are very accommodating to my constantly changing schedule. Most comments have mentioned how the staff speaks Mandarin- with an Italian background I can assure you I have never once felts uncertain here.

Recently I got my dermal filler done by Sandy. I want to to share my personal experience here to…read morepeople whom is also interested in getting a dermal filler. I was nervous at the beginning because it was my first time doing the filler. The nurse Sandy was very gentle and caring during the whole time. She started from doing a facial assessment for me, pointed out where she would like to "fix it" to overall improve my facial contour. During the actual injection, I like how she explained every steps patiently before she did anything on me. She made sure that she's doing gently and slowly on me. She is also a very friendly person, we chatted throughout the whole procedure to kind of disturbed my attention from the needle. This way really eased me a lot!!! Of course the most important part is the amazing result she achieved for me!! I looked like I just had a 20 hours of beauty sleep. I LOVE that I looked less-tired with this refreshing, youthful but natural looking result. I can't thank Sandy for more so I decided to come here and give her a 5 stars review. I'm very excited to see my "best result" in the next 10 days time. Definitely recommended Sandy at SKINMED!! Thank you Sandy!!!

I've been going to Keiko for my eyelash extensions for YEARS since she started doing them out of…read moreher house. The current location in JCCC is a bit odd but her service is still top-notch. Her prices are still reasonable as well- none of this $200 business that some people seem to get away with. Never had an issue with her work. I always fall asleep during the procedure!

I consider myself an eyelash psycho. I've done it all - falsies, extensions, mascaras, serums…read more.. you name it, I've tried it. I'm extremely picky about extensions, and know a good place when I try it. Out of all the extension places I've tried (more than a dozen in the GTA), Tokyo Beauty Studio is the ONLY place I've come back to. I've been coming to them for a couple years now; Whenever I go on vacation and don't want to deal with the hassle of falsies/mascara, you can find me here. There are different technicians, but everyone is excellent. They're perfectionists and meticulous. I can tell them what I'm looking for - and they'll definitely deliver. Unlike other eyelash extension places, they always understand what I want before putting lashes on me. Best of all, these lashes LAST. The full look lasts around 3 weeks for me (Which is a miracle. Admittedly I do rub my eyes, use cleansing oil, the whole shebam.) I don't want a "I bought $1 falsies from eBay and stacked them on my eye" look. I want a "damn, she must have some next level genes to have lashes like that" look. Tokyo Beauty Studio absolutely delivers. I would strongly recommend this studio!

At the end of a long week a well deserved treatment at SkinVitality Medical Spa. One of many…read morelocations I choose the Richmond Hill location. My treatment for the day was a glycolic peel. I didn't know what to expect having never had one before. I was greeted at reception by Sarah and shown to a room to fill out a personal and medical questionnaire. My Aesthetician Caroline greeted me and we went into the treatment room. Caroline spent the next 10 minutes asking questions and filling out more forms. Shortly there after my treatment began. A quick cleanse of the skin and then the application of the glycolic peel solution. The procedure was short. I didn't notice anything different on my skin. I was told to expect some peeling of the skin, but to date I haven't seen anything. Caroline was a wealth of information. Any questions I had she answered. As a client I felt confident in my aesthetician. From her knowledge to her touch, I knew I was in good hands. Two negatives for me was; my eye makeup was not removed in the process, so I didn't feel my skin had been properly cleaned, and the residue from my makeup was still visible in the mirror; and the aesthetician used a thin rubber glove. I'm sure it was necessary but I didn't like the feel on my skin. As a bonus treat I was given an organza bag with a certificate towards another treatment, full size exfoliating scrub and sample Vitamin C oil. This is given to all new clients. Salon is very clean and the ambiance very relaxing. Definitely would recommend this location.

SCAM ALERT!!!!!!!!!! SKIN VITALITY CANNOT BE TRUSTED! AVOID this company if you're thinking of…read moreimproving your appearance. Read their reviews on Trust Pilot, Google, & Yelp, they may be manipulating reviews across different platforms! If they ask you to reach out don't be surprised if it takes a while to hear back or at all - you may get scammed & lied to! To learn how to file complaints, SCROLL DOWN. My review is based on how SV handles client concerns, & the REAL dangers you may encounter at any one of their clinics. They all appear to be operating under the same business model , at least according to their reviews. Their Richmond Hill location is also one of the worst "medical clinics" I've ever been to. I've had fraxel treatments completed before & after visiting SV - never once did I leave a clinic feeling as if my face was lit on FIRE until my last treatment with them (2022). They claim concerns were addressed, this is UNTRUE. So let's add gaslighting to the list of issues wrong with this company. I believe SV damaged my skin using a setting unsuitable for my skin type/condition. Two staff were present during my last session, a trainee & a trainer. Trainer walked in & asked if I had Melasma, which I thought was strange considering I've never had Melasma. This was also incorrectly noted in my file - showing incompetence on many levels. I also sustained facial injuries after they had a trainee work on my face - also without my consent. THEN I learned the doctor on record left the clinic in 2019. Consent forms were signed in 2021 by the way, so pretty sure falsifying medical records is also illegal, unless the doctor on record was receiving kickbacks - which is something I've also questioned. Aside from obtaining consent & payment through deceptive practices they also broke privacy laws by publishing my full, highly identifiable first name in their original google reply. This was left up for several days even after I told them it was a PHIPA violation. My name was only removed after they consulted a lawyer . They can't be trusted to uphold patient confidentiality, so you definitely can't trust them to safely & competently perform medical/cosmetic treatments of any kind. Before they were willing to issue a refund they wanted me to sign an NDA confirming I not talk about my experience, which I declined. I'm not a lawyer , but pretty sure companies can't force you to sign an NDA in exchange for a refund, this breaks consumer protection laws. IF YOU SIGNED AN NDA, YOU MAY BE ABLE TO BREAK IT. Review Ontario's anti - slapp laws like the Protection of Public Participation Act. Just make sure your opinions/experiences can be backed up with proof, (ex: emails, before and after photos, receipts, etc - document everything). On Nov 4, 2025 SV sent me an email threatening to sue. Sue me for what? Telling the truth? Warning others of their deceptive practices? Anyway, they have yet to sue - all bark no bite. Please note: if you get treated at a skin vitality clinic you may end up spending more time & money treating the areas their negligence may subject you to. If SV doesn't respond to your concerns in a timely manner don't wait to reach out to the following organizations for extra support: - Law Society of Ontario: to find a lawyer - ProBono Ontario: free legal advice- IPC to access your medical file - Ontario ministry of health - The BBB - your local Public Health Unit - Ministry of Public & Business Delivery (consumer protection) - the regulatory colleges of the professionals involved in your care (CNO/CPSO)- SMALL CLAIMS COURT- reach out to the Fifth estate, go public, cbc marketplace , they may be able to help SV has many clinics across Ontario & I wouldn't trust a single one as complaints & concerns are re-directed to "patient care" who will only use coercive tactics and threats to prevent consumers from speaking out. DO NOT GIVE THIS COMPANY YOUR MONEY, if there's an issue with your treatment it's unlikely you'll see a refund unless you agree to stay silent about how awful they are! Don't buy their lies!

I love this place. it's like coming home. Angelo and his team not only provide such a high quality…read morecut/dry and dye but they are such kind humans. angelo also has such knowledge about the science of hair and has very unique products to help combat any issue. he took my dry, broken hair and brought back the shine I had lost. I feel beautiful after every cut. I highly recommend this salon. When you find such a hidden gem you need to share the wealth:)

Salon is great! Going there for years! Staff is so nice…read more Farrah does an amazing blow dry.... lasts all week. Vesna has also done my hair and she is great too! Great Salon and reasonable prices!

For my first time having a wax appointment, Taz has been the absolute sweetest and took care of me…read morethe entire way, even if it was super quick! She gave some tips for post-waxing care especially for those with sensitive skin. Take her word for fast yet careful waxing treatment. Her work space is spatious, clean and absolutely welcoming. Felt very safe and comfortable with her Definitely will come back for future appointments!

Came here for the first time for a Brazilian wax after reading all the positive reviews about Taz…read more She was very welcoming and made me feel comfortable as it was my first time. Her service is really quick and she tries her best to distract you from the fact that she is waxing you and make the experience more tolerable. Will definitely be back, she is super sweet and kind and her work is clean and thorough as well. Would recommend if you're looking for a private place to get waxed, which she does in the basement of her home!