They were the quickest to respond to my plumbing problem but definitely not the cheapest. The…read moretech was good but I feel I was overcharged for the work completed. IF you DON'T have a plumbing emergency, shop around. There are better priced plumbers in the Grand Rapids area.

I just heard from the team at All Flo Plumbing and they have stepped up to make things right. I…read morereally appreciate a company that admits to their mistakes and in the end does what is best for the customer, now and in the future.

I read a few positive reviews about East End Plumbing and thought I'd give them a go. My house is…read moreabout 30 years old and the exterior water faucets needed attention both outside and inside my house. Matt and Issac came out and if I had to come up with one word to describe the services provided by these two and East End it would be "impressive". I would absolutely work with them again and based on my experience today, would highly recommend. In fact, i would like to discuss my annual service work on my generator with them. Very fast service. Very honest.

Ask for Cohan! Him and Neo were great. I had a wonky gas line running across the house feeding an…read moreold fireplace I wanted removed. They made sure everything was done right, safe and fast. Cohan took the time to explain the process and price options to make sure I was comfortable with whatever we decided to do. I greatly appreciated that. Awesome customer service is too rare these days- thanks fellas!

Good company to deal with. Came out and showed me what needed to be done promptly. Next day in the…read moremorning they came out for the repair. Service guy was courteous and informative, he gave me info on future work I needed done and the type and size of equipment available. He went above and beyond to fix a couple minor issues that weren't scheduled. Being a Landlord, I believe that is a trait worth rehiring for. Thanks Budget Plumbing.

I sprung a leak in the copper piping above my hot water heater in the basement. I went into a bit…read moreof a panic because I'm in between jobs and on a very limited budget. Thinking this was going to break me and I was going to have to eat Ramen Noodles for the next couple of weeks, I did a Google search and Budget Plumbing caught my eye. I figured by their name that they would just get me. I called at 3pm and Jerry was at my door by around 3:25pm. He was actually on his way home to take his wife out for her birthday, and made a stop to help me! That says a lot right there! He saw the pipe and said "no problem I can have it fixed in just a few minutes". It was only about 10 minutes and he was done!!! I was also very happy with the final price. It was much cheaper than I thought it would be, so no Ramen for me! Yuck! Lol!! I will use this company again. I already know I have other plumbing things that need to be fixed and Budget Plumbing is who I will be calling.

We called McDonald after receiving an astronomical quote from another company saying we needed to…read morereplace our entire homes pipes to fix low water pressure in our kitchen sink. Thank goodness we got McDonald to come out. They told us we would have been scammed as the repair only cost $209 and were able to flush the sediment in the piping and fix our problem completely. They were incredibly kind and helpful. Even fixing another small issue they noticed free of charge. They explained the process the entire way through and didn't nickel and dime us. Even showing us where to get a part on our own so they wouldn't have to charge us. Great service and great pricing! Would recommend!

Usually when I try a plumbing project, I end up messing things up and call a professional. (I was…read moreover confident having changed a flapper valve on a toilet, I thought I could fix a bath tub faucet). Once I was in over my head, I called the company I've used for over 20 years. (purchased hot water heaters, furnace, toilets and multiple faucets from them over the years). I had to turn the water off for the entire house as the bathtub doesn't have individual shut off valves like sink faucets. I told them I had the water off and need their help ASAP. This occurred on a Thursday and they told me next Wednesday was the soonest they could have someone out. I tried McDonald Plumbing having seen their trucks around and in the neighborhood. They put me on hold and came back saying they could be at the house in 45 minutes. Sure enough, they arrived and got me out of hot water.(no pun intended) I also had them do a few other things and found their pricing and professionalism impressive. Simply put, McDonald is my new plumber. I've been quite effusive recommending them as a result.

Cannot get the owner to respond to my concerns. The work they did on my water softener has caused a…read moremajor pressure drop in my house water system. My investigation would indicate they did not size the in pipe hookup correctly. I have sent them a detailed emailed containing all my concerns, issue and pictures. After a month I have heard nothing. I need to hire another plumber to fix this mess.

We have worked with Nate from NSP Plumbing on a few projects and one emergency. Nate and his team…read moreare very friendly, professional, and knowledgeable. It's wonderful to have a trusted plumber I can call anytime and will get the job done correctly. Highly recommend!

On time, quick response, knowledgeable trustworthy reasonable charges and quick with repairs!read more

BUT, be prepared…read more If you're paying by credit or debit card, their processing system prompts you to tip. Right there on the company iPad, that's handed to you by the guys who just fixed your expensive af water issue. Can't remember if it was 10% 15% 20%...or 15% 20% 25%. What I do remember is how freaking awkward it felt. When I go out to eat, get my hair done, or grab a coffee...I know these things are a part of an industry that relies on tips. When I have service guys over to my house (new homeowner, so it's more common than I'd like) I often cash tip a $20 or more depending on the work and time. But to be asked to tip 20% on $500 or $1000 dollars unexpectedly--do that math. Ugh. The guys were great and their work was solid. It's not on them for a crappy ending to the service call. If Great Lakes would have mentioned their tipping expectation in advance, like when I scheduled or when they sent a confirmation, it would have been a better experience. Sharing so you don't feel caught off guard the way I was.

I hired Mark to remove my leaking water heater and install a tankless water heater. Two hours…read morelater, the kitchen plumbing was found to be gushing, so I ran downstairs to find the ceiling of my sewing/craft/costume/evening gown/guest room was collapsing with gallons of water pouring out onto a large room of precious objects, ruining walls and brand new carpet. So began a horrible year of having both my kitchen and guest/sewing room being reconstructed. Meanwhile, racks of clothing and shelves of patterns, material, bed, pictures on the wall, and racks of thread were soaked. He blamed a faulty washer, but never showed it to me. I had to cancel my brother and his family visiting for Thanksgiving - after I had bought hundreds of dollars of food - my brother who I had not seen in a long time. A couple of months into restoration, the kitchen plumbing started to leak again, the day before I was to leave for a 2 week vacation. The pipes now make a bloop sound every half hour, or so. He claimed not to hear it, but his employees heard it. He's a slimy liar. When he called a few years later wanting to check and service the system, I put him off because I can't trust him. I live in constant fear that the whole thing is going to explode again. If I hadn't been there and wanted to show the contraption under the kitchen sink, it would've ruined the entire condo instead of a third of it - therefore, going away is fraught with fear of what might be happening in my home. He did not show sympathy, just slimy excuses, leaving me with a years-long horror show.

We live in a 36 year old mobile home. Advanced plumbing first came out to fix a major hot water…read moreheater leak that we had. It was the middle of winter! They did a great job of helping us get everything repaired. They returned in the summer to repair a leak under the kitchen sink. And at 1am this morning (Dec 6) I called because of the sound of running water under the kitchen sink. They help me get the water shut off and came out in the morning to fix the outside faucet that had broken from ice falling on it. Everyone has been very helpful, professional and reasonably priced. I highly recommend them.

I had a toilet spring a leak and called around to several places…read more Kalsbeek was able to come out before noon the day of the leak AND fixed the issue in about 15 min. The plumber was super friendly, left the old piece for "proof", and did a great job. I would definitely recommend them.

We came together by accident. While it is never fun to clean up a problem, particularly one I…read moredidn't cause these guys did what they promised. When it comes to honesty and integrity, I can attest that they have it. If you want to do business with people with honesty and integrity, this is that type of business.