Good company to deal with. Came out and showed me what needed to be done promptly. Next day in the…read moremorning they came out for the repair. Service guy was courteous and informative, he gave me info on future work I needed done and the type and size of equipment available. He went above and beyond to fix a couple minor issues that weren't scheduled. Being a Landlord, I believe that is a trait worth rehiring for. Thanks Budget Plumbing.

I sprung a leak in the copper piping above my hot water heater in the basement. I went into a bit…read moreof a panic because I'm in between jobs and on a very limited budget. Thinking this was going to break me and I was going to have to eat Ramen Noodles for the next couple of weeks, I did a Google search and Budget Plumbing caught my eye. I figured by their name that they would just get me. I called at 3pm and Jerry was at my door by around 3:25pm. He was actually on his way home to take his wife out for her birthday, and made a stop to help me! That says a lot right there! He saw the pipe and said "no problem I can have it fixed in just a few minutes". It was only about 10 minutes and he was done!!! I was also very happy with the final price. It was much cheaper than I thought it would be, so no Ramen for me! Yuck! Lol!! I will use this company again. I already know I have other plumbing things that need to be fixed and Budget Plumbing is who I will be calling.

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Thank you to Bergsma and Technician Josh K…read more The plumbing repair visit to my home today was handled with professionalism and courtesy. Josh not only did a great job with the repair but also shared helpful preventative maintenance advice. This is the second time I have had Team Bergsma to my home for repairs and will not hesitate to call them again!

They took care of several plumbing issues and upgrades. All work was done to our satisfaction in a…read moretimely manner. We will use them again!

Had a leak in the food disposal in the kitchen sink and left a message with called Cascade…read morePlumbing. They returned my call the next day and sent a plumber the same afternoon. Jon came and fixed the issue professionally. The only peeve was that though he completed the work within 30 minutes, i still got charged for an additional 15 minutes since he was in his vehicle writing up the invoice so had to pay additional $23 for the 15 minutes. The billing rate can add up quickly and expensively but the job got done properly.

Still happy with these guys. Yet again they came through on an issue with professional, quality…read morework performed by friendly and obviously knowledgeable workmen who were more than happy to explain the situation to me. I had asked for an upfront estimate. The price wasn't as high as I had feared. The final bill was below their estimate. What more could I ask for on a job well done?

I would give them 10 stars if I could! From their phone receptionist to their repair man to the…read moreowner. Great service!

On time, quick response, knowledgeable trustworthy reasonable charges and quick with repairs!read more

BUT, be prepared…read more If you're paying by credit or debit card, their processing system prompts you to tip. Right there on the company iPad, that's handed to you by the guys who just fixed your expensive af water issue. Can't remember if it was 10% 15% 20%...or 15% 20% 25%. What I do remember is how freaking awkward it felt. When I go out to eat, get my hair done, or grab a coffee...I know these things are a part of an industry that relies on tips. When I have service guys over to my house (new homeowner, so it's more common than I'd like) I often cash tip a $20 or more depending on the work and time. But to be asked to tip 20% on $500 or $1000 dollars unexpectedly--do that math. Ugh. The guys were great and their work was solid. It's not on them for a crappy ending to the service call. If Great Lakes would have mentioned their tipping expectation in advance, like when I scheduled or when they sent a confirmation, it would have been a better experience. Sharing so you don't feel caught off guard the way I was.

Brian was Awesome-went through everything that could have made our water pressure & low heat . Fix…read moreseveral issues another plumbing company missed! Was very professional & very pleasant, my new go too for my home & business! Old fashioned service-hard to find now days .

Brian was fantastic to work with. Affordable, very informative, kind and efficient. He fixed a…read moredeeply clogged sink and answered my barrage of questions during the process. He is my new go-to plumber and I will be recommending him to my network.

I would recommend Matt from all area plumbing any time. He answered the phone personally when I…read morecalled and came out 4 hours later. Very fair prices, and professional service. He even put booties on his work boots so he wouldn't get our home dirty. Great guy, great service, great experience.

I would highly recommend Matt and his team for any of your needs. He was able to fit me into his…read moreschedule on very short notice and gave me several tips about how to deal with the issue I had at my home. He was responsive, efficient, and ethical. I'd recommend his services to anyone and he'll be the one I call if I run into future issues.

I'll be using CL Plumbing for all my plumbing needs! Travis came out and quickly and accurately…read moredetermined what was wrong (or right) and fixed it at the most affordable cost. Fixed our hose bibbs and fixed a leaky faucet. Also figured out some things were fine or didn't need replacing

Excellent service and quick repair. Highly recommend. The tech was prompt and very helpful.read more