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    Otis Elevator Company

    1.5 (2 reviews)

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    Summit Elevator

    Summit Elevator

    5.0
    (6 reviews)

    I think of myself as a very fair person when I place any type of review on any media page. I can…read moresay, for a fact that Summit Elevator has hardworking knowledgeable technicians! My parents were in a desperate situation in California (Summit is based in Nevada) and Nick sent out Cameron and a team of technicians to work on our elevator. We were in a desperate situation and packing to move with a dead line coming quickly. It was imperative that our elevator be fixed quickly, correctly, and in confidence. We relied on it for so much of the transport of packed items down both floors of our house. Upon arrival our technician, Cameron wasted no time accessing our elevator and carefully reviewing each floor, and every potential problem there could be with our elevator. Once the multiple problems were located, he clearly explained them to us. Summit Elevator prides itself on being very open with their customers about potential costs and estimates in repairing problems. Our residential elevator had been installed incorrectly by another company and was missing a safety bar at the bottom. This had been overlooked by the technicians from the other company. Our elevator became problematic, making many trips up and down, it had eventually worked a strip off of the wall that helped it stay on the proper floor in places. Suddenly, our elevator dropped from the first floor and froze, suspended between our second and third floor. Due to the other company, not recognizing the issues upon our regularly scheduled visits our elevator ended up fraying the metal cable that was it was suspended on! Summit Elevator was able to fix this problem, and the damage that had occurred from the breakage. Rachel, order the parts needed immediately, and was in constant contact and updating us as to win the parts would arrive and potential time for repair. They kept an open schedule so that they could come when the parts arrived. My parents rely on the elevator, because they lived upstairs and carrying things up the stairs, was not practical for them in their 70s. I would definitely trust summit elevator to work on their elevator again, and I absolutely recommend this company. They are hard-working, very knowledgeable, trustworthy and reliable when it comes to their services. Thank you Summit Elevator! (May 2023)

    I was an owner builder on a new construction home with no experience working with elevators. Come…read moreto find out I didn't need any as long as I had Nick and Cameron. These two (and the rest of the Summit Team) are top notch professionals. They were on-site overseeing every phase of the elevator prep and installation even if that meant we saw them every day for a week. If a problem arose they would be here within and hour (not bad since their office is 52 miles from my house) and have the issue corrected before they left. Elevators, whether a retrofit or new construction are a very big deal and finding the right business at an excellent price with experts who are proud of the work they do, means everything.

    Central Carson Self Storage

    Central Carson Self Storage

    1.0
    (2 reviews)

    Bad...so bad. Every single visit there has been some issue. The day I was supposed to check in for…read moremy reserved storage the worker was nowhere around for literally hours. Finally got ahold of him to come and get eveything situated....then I was charged for the wrong sized unit. Let it all go cause figured the guy was having an off day. The dude showed me to my unit and there was some random dresser in it. Finally started hauling stuff over and the first trip, the service elevator was down (I'm on the second level) and noone was in the office to literally do a quick fix so had to haul everything up the stairs one by one. Second trip, elevator was working so put a load of things in it, and guess what, elevator stopped working with my stuff in it. And do you think there was someone in the office to contact for help...of course not! Never even got a return call from my voicemail asking for help! Third trip, my code worked on the gate but not on the door. And guess what, office was completely empty with noone around for assistance! Last load of hauling stuff over and code still isnt working. Now it's time to make a payment and if you thought I could get ahold of someone, on phone or in person, to make a payment because I cant get an online payment through...well you'd be mistaken. The place never has anyone around for issues...and the issues are constant at that place!

    AVOID THIS PLACE AT ALL COSTS!! We rented a unit after seeing their website which advertises "each…read moreunit individually alamed." After paying for the unit and signing the paperwork, we were told that the units have contacts on the doors which tell management after the fact if/when the doors have been opened, but are not connected to any kind of actual alarm system. When calling the owner on this, he said "I guess your definition of an alarm is different from mine." We prepaid for four months and used the unit for one day. We offered for him to keep the $12 "administrative fee" and the entire firsts months rent. We only wanted back our security deposit and the extra three months we prepaid. They refused to refund any money whatsoever despite the false advertising. Very dishonest, I will never go there again, and I will tell everyone I know never to rent there.

    Otis Elevator Company - elevatorservices - Updated August 2026

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