tried to get them to come out back in October, the owner was having surgery, so said no problem we…read morewould wait the 30 days. Then when called in 45 days, he was going on vacation for another 30 days, decided to wait, finally got him to come out. It took a little while to figure out what was wrong with the elevator, but they also ordered extra parts that weren't needed and then charged me a restocking fee of $150 for them, it is now April and my elevator is still not put back together and there are still parts laying around in my garage. Wish I would have gone with the slightly more espensive guys back in october.

Polite, professional and reasonably priced. I love sticking with Local business, and have never…read moredisappointed. I would recommend Mike for any in home elevator project- I guess they do stair chairs too!

Don't use this place unless you want to spend a lot of money for no cleaning. We paid them almost…read more400$ for a detailed move out clean with the addition of the fridge and the oven. There were 55 things that they said they would do and they questionably did 11. We hired a professional because we had lived in the place for a while, had pets with long hair, and it was dirty, we needed help. They did not do any surface , doorknob, light switch, fan, window, toilet or wall in the house. They didn't even sweep and mop with the exception of one closet which they left the dirt pile in. I'll include pictures of AFTER the clean, everything pictured was on the list. I will also include the list with what they actually did highlighted. We arrived at our house about an hour and a half after they said she was done and she was still there and had done almost nothing. We first saw the oven (which she did) and said it looked good. Then we saw the rest and it was really really bad, it looked like she hadn't touched anything. She claimed she had cleaned for seven hours but I highly doubt it. She did the fridge the baseboard and the oven. That's it. Their customer service was absolutely awful and after a ton of arguing their solution was to give us a discount. He refused to acknowledge that they did a horrible job and proceeded try to delete our negative reviews. They offered to send someone out to fix it but it was a move out clean so we don't have keys anymore. He continues to say that by not allowing him into a place we don't have access to we are refusing his resolutions. We are not, we just don't have keys anymore. Ultimately we paid them hundreds of dollars to be charged cleaning out of our security deposit anyway. We needed someone who knew what they were doing as advertised, that is not what we got. Very frustrating and expensive. Additionally they are still claiming that their clean was "above and beyond" and saying that we were trying to scam them. I have never had an experience this bad with a business ever. I am not usually a complainer it was just really really bad. We are no longer pursuing them financially as it is infuriating having any conversation with the owner. Just posting a review so that it doesn't happen to anyone else.

From the owner: Reno City Cleaning is committed to delivering the highest quality residential cleaning services in…read moreReno and Washoe County. With our instant Pricing model, it makes for easy booking and we have flexible scheduling for any needs. Our professional cleaners are trained, reliable, insured, and background-checked. They are fully equipped with professional cleaning products, ensuring a hygienic clean every time! Whether you need a one-time cleaning or recurring cleaning, we are also equipped to perform move-in cleanings, move-out cleanings, post-construction cleanings, green cleaning. Request your quote from us today in less than 60 seconds!

The first thing I want to mention Scott is an expert diagnostician. He listen to me with patience…read moreand figured out the problem with our refrigerator. His service call was 1/2 the price of all the other people I called, and he refunded 1/2 of that price off my final bill. While he was waiting to make sure the repair worked properly, and it did, he checked out an issue with my stove top without charging me any extra. This is the kind of service you will never get from companies with a fleet of trucks and employees who come and go. Scott is a one man operation with a desire to treat people with respect and dignity. He is very pleasant and truly cares about people and his business. I consider myself very lucky to have found his contact information. I would sum up my review and experience with Scott by saying he is competent, caring, and conscientious.

We hired Elevated Appliance to repair our Vinotemp wine cooler. It came with a one year warranty…read moreafter the part they installed. We live out of town. The wine cooler has not worked properly since then. I have called repeatedly. Scott said he would show up while we were in town and never did and they refused to answer or return any of our calls or messages. I have left at least a dozen messages on the office as well as Scott's. Cell with no response the wine cooler is so loud now that you could hear it throughout the downstairs portion of the entire house and it doesn't keep the temperature cold so it's running most of the time it's been very frustrating.

Bad...so bad. Every single visit there has been some issue. The day I was supposed to check in for…read moremy reserved storage the worker was nowhere around for literally hours. Finally got ahold of him to come and get eveything situated....then I was charged for the wrong sized unit. Let it all go cause figured the guy was having an off day. The dude showed me to my unit and there was some random dresser in it. Finally started hauling stuff over and the first trip, the service elevator was down (I'm on the second level) and noone was in the office to literally do a quick fix so had to haul everything up the stairs one by one. Second trip, elevator was working so put a load of things in it, and guess what, elevator stopped working with my stuff in it. And do you think there was someone in the office to contact for help...of course not! Never even got a return call from my voicemail asking for help! Third trip, my code worked on the gate but not on the door. And guess what, office was completely empty with noone around for assistance! Last load of hauling stuff over and code still isnt working. Now it's time to make a payment and if you thought I could get ahold of someone, on phone or in person, to make a payment because I cant get an online payment through...well you'd be mistaken. The place never has anyone around for issues...and the issues are constant at that place!

AVOID THIS PLACE AT ALL COSTS!! We rented a unit after seeing their website which advertises "each…read moreunit individually alamed." After paying for the unit and signing the paperwork, we were told that the units have contacts on the doors which tell management after the fact if/when the doors have been opened, but are not connected to any kind of actual alarm system. When calling the owner on this, he said "I guess your definition of an alarm is different from mine." We prepaid for four months and used the unit for one day. We offered for him to keep the $12 "administrative fee" and the entire firsts months rent. We only wanted back our security deposit and the extra three months we prepaid. They refused to refund any money whatsoever despite the false advertising. Very dishonest, I will never go there again, and I will tell everyone I know never to rent there.