Don't use this place unless you want to spend a lot of money for no cleaning. We paid them almost 400$ for a detailed move out clean with the addition of the fridge and the oven. There were 55 things that they said they would do and they questionably did 11. We hired a professional because we had lived in the place for a while, had pets with long hair, and it was dirty, we needed help. They did not do any surface , doorknob, light switch, fan, window, toilet or wall in the house. They didn't even sweep and mop with the exception of one closet which they left the dirt pile in. I'll include pictures of AFTER the clean, everything pictured was on the list. I will also include the list with what they actually did highlighted. We arrived at our house about an hour and a half after they said she was done and she was still there and had done almost nothing. We first saw the oven (which she did) and said it looked good. Then we saw the rest and it was really really bad, it looked like she hadn't touched anything. She claimed she had cleaned for seven hours but I highly doubt it. She did the fridge the baseboard and the oven. That's it. Their customer service was absolutely awful and after a ton of arguing their solution was to give us a discount. He refused to acknowledge that they did a horrible job and proceeded try to delete our negative reviews. They offered to send someone out to fix it but it was a move out clean so we don't have keys anymore. He continues to say that by not allowing him into a place we don't have access to we are refusing his resolutions. We are not, we just don't have keys anymore. Ultimately we paid them hundreds of dollars to be charged cleaning out of our security deposit anyway. We needed someone who knew what they were doing as advertised, that is not what we got. Very frustrating and expensive. Additionally they are still claiming that their clean was "above and beyond" and saying that we were trying to scam them. I have never had an experience this bad with a business ever. I am not usually a complainer it was just really really bad. We are no longer pursuing them financially as it is infuriating having any conversation with the owner. Just posting a review so that it doesn't happen to anyone else. read more