After researching, it appears the Nevada Secretary of State revoked their license as of 2021. Additionally, it appears they are NOT licensed, bonded and insured by the BBB as their paperwork states. Do your own research. read more

I used them for 3 weeks and for some reason they couldn't figure out how to clean my bathroom floors or my stove top. The first week, it didn't even appear that they swept, let along mopped my bathroom floor. Each week after that, I'd come home to shoe prints, and dirty residue on my floor. They have yet to get all the white residue off my stove top from when they first cleaned it. It took me three phone calls and a threat to leave a negative review for them to even call me back after the 2nd week and after this last cleaning, my emails continue to go unanswered. I think it's reasonable to expect that they clean your house per the contract and when they promise to respond to you within 24hrs, then they should. 2 stars taken off for not delivering the service you were contracted to do and 1 star taken off for your poor response time to my calls/emails and 1 star taken off for not remedying the issues I had brought up after the 2nd cleaning. read more

See all

If you don't mind them showing up an hour early or 2 hours late, or not at all, then this could work for you! They clean pretty well for the price, but the lack of communication is huge. I can't even guess how many times I had to call to find out if they were actually coming or when they would be coming. They omitted cleaning my entire downstairs twice in a row, even though Gretyll promised me they would do it. So, they pushed me too far. Also, they took my brand new broom and replaced it with an old funky one. Time to find someone else. read more

I hired Romans to do a move in deep clean. They agreed to take care of vents, wash walls, blinds, baseboards, etc... The price reflected all the work agreed to. I was there at the beginning and had to leave for a short while. When I returned the cleaners were gone and they had not done what was promised. In fact, they hadn't even mop the floors. I called and was told the cleaners had stayed and all the work was done. They said they would come out and check, but never showed as agreed. I definitely would not ever hire Romans again. read more

I was referred to Romans Cleaning from a reliable source. They came at a later time than scheduled for a deep cleaning which was fine, mistakes happen. When they left I noticed a ceiling fan was missed,I cleaned it again mistakes happen. Upon closer inspection, I had to spend 2 hours cleaning things they missed: baseboards, walls, vents etc. I spoke with the owner, she agreed that the job was not completed properly and said she would send me a refund in the agreed upon amount in early June. It is now August no refund and no response to emails and calls. I don't often give negative reviews but a significant amount of time has passed without resolution. read more

I have been using Roman's Cleaning for almost 10 years! They are the best housekeeping service in area. Their extreme professionalism, amazing customer service and reliable and honest work is the reason I will not use anyone else. They always show up to work with a smile and nothing is ever a problem for them. I am very particular with my home and if I need something done in a particular way, I just need to mention it once. They clean my RENO home daily as well as my home in Tahoe and leave both homes immaculate every time. I don't know how I would function daily without having such a wonderful company that I can trust. Reno is lucky to have them! read more

I have been using this cleaning service for years. They do an amazing job at a great price. If they are running late or have a scheduling issue Jessica is always right on top of it and communicating with me on whatever the issue is. I would highly recommend Romans services to everyone!! read more

It is with much enthusiasm that I'm writing to recommend the services of Romans Cleaning. I been using Romans Cleaning to clean my home for the last 5 years and have always been satisfied with their performance. They do an excellent job, are always punctual, and offer the most competitive rates in town. The always put attention to detail and their staff is always friendly. read more

I needed to call the cleaning team back twice, and even at that point, the details were not taken care of i.e. thick, grime on top of the ceiling fan arms; thick grease on top of the hood over the stove. read more

The first time Romans Cleaned my house they used the rough side of a sponge to clean my stainless steel stove, and actually rubbed the GE symbol completely off. I should have ditched them then, but my busy schedule hasn't allowed me to search for another company. Since then, they have been completely unrealiable. They show up un-announced, and then when I need to contact them they don't return phone calls or emails. I'm amazed this company is still in business. read more

Never using again!!! Worst service ever. Never on time, I've always complained about that with no apology. Last time they scratched my bedroom dresser, no one wanted to accept responsibility. The staff ironically couldn't speak English! They broke a knob off of my dresser in which they opened the drawer and shoved in the back. I managed to fix it. Decided to give them another chance. Today one my appointment was at 1. I called at 1:40 and Jessica answered and said oh let me call them and I'll call you back. She never called back. Than they showed up and just walked in. Had no idea who it was, they're lucky I didn't react as if they were intruders. Today the staff stole my Percocet that I had in my medicine cabinet. I called tonight and left a message I will be filing police report in the morning. read more

Always satisfied! The girls always work so hard and do a great job, thanks Romans Cleaning!

Excellent Service. My house has never been so clean, I would highly recommend the to anyone. They arrive when they say they will and are very dependable. read more

Roman's is an incredible cleaning service. The staff is very friendly, flexible, trustworthy, and genuine! I recommend them to all of my friends and family. read more

We have been using Romans Cleaning for over 13 years now. We have referred them to many of our friends and family. They do a great job and are very flexible with our busy schedule. I can't live without them! This is a local, family owned business and the work and professionalism is reflected as such. Use them, you won't regret it. read more

Romans Cleaning Service is fantastic. Friendly, affordable and trustworthy. They always accommodate our busy schedules and do everything asked. I will continue to refer family, friends and clients. read more

I have had my house cleaned by Romans Cleaning Service for years now. And I love the job they do. Not only do they do the job that I expect. but also little things that I don't. The staff is always friendly and helpful and really try to work with my schedule. read more

I recently started using Romans cleaning services and I am very satisfied with their services. These ladies do a superb job, friendly, and very professional; they do much more than other companies I've used and have reasonable prices. Thanks Romans cleaning services! read more

I use Romans cleaning service for my home and also my rental properties. They do an exceptional job every time. Very easy to work with, thorough, friendly and professional. Their cleaning is top-notch! I highly recommend this business. read more

Roman's cleaned my new house before I moved in. It was my first home purchase, so I didn't know what to expect. Roman's cleaning did a fantastic job! I was extremely impressed with the professionalism of the cleaning crew and the management. They did a great job cleaning top to bottom, and they did it in the time they promised. I highly recommend them! read more

I have been using Romans Cleaners for over 4 years and am happy with the service they provide. They are very flexible with scheduling and will often try to accomodate when an emergency situation arrises. The staff is friendly and courteous. Can't beat the rates. read more

We have been using Romans Cleaning service for over a year now and are very satisfied with their services. We have gone through a few other services and Romans have been the best with customer service. If something needs to be changed they are quick to fix it. They have been great about working with my schedule and I really appreciate that. The price is really reasonable and we feel it's a value for the service we receive. Thank you Romans for all you do for us! read more

these people are the worst!!!!! they can't ever make it on time and they have the worst customer service! when i called to complain, the "owner" new very little english and was totally rude! at times another girl named jessica would answer with the same ignorance and rudeness. i will never schedule with them again. as for the job they did....horrible. foot and finger prints were left everywhere, they never dusted anything they charged me for and they threw away personal hygiene waste in my restroom! awful! read more