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    Koch Elevator

    3.0 (2 reviews)
    Open • Open 24 hours

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    9 years ago

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    Mike K.

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    8 years ago

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    Reno City Cleaning - House deep cleaning, focusing on baseboards cleaning.

    Reno City Cleaning

    (1 review)

    Don't use this place unless you want to spend a lot of money for no cleaning. We paid them almost…read more400$ for a detailed move out clean with the addition of the fridge and the oven. There were 55 things that they said they would do and they questionably did 11. We hired a professional because we had lived in the place for a while, had pets with long hair, and it was dirty, we needed help. They did not do any surface , doorknob, light switch, fan, window, toilet or wall in the house. They didn't even sweep and mop with the exception of one closet which they left the dirt pile in. I'll include pictures of AFTER the clean, everything pictured was on the list. I will also include the list with what they actually did highlighted. We arrived at our house about an hour and a half after they said she was done and she was still there and had done almost nothing. We first saw the oven (which she did) and said it looked good. Then we saw the rest and it was really really bad, it looked like she hadn't touched anything. She claimed she had cleaned for seven hours but I highly doubt it. She did the fridge the baseboard and the oven. That's it. Their customer service was absolutely awful and after a ton of arguing their solution was to give us a discount. He refused to acknowledge that they did a horrible job and proceeded try to delete our negative reviews. They offered to send someone out to fix it but it was a move out clean so we don't have keys anymore. He continues to say that by not allowing him into a place we don't have access to we are refusing his resolutions. We are not, we just don't have keys anymore. Ultimately we paid them hundreds of dollars to be charged cleaning out of our security deposit anyway. We needed someone who knew what they were doing as advertised, that is not what we got. Very frustrating and expensive. Additionally they are still claiming that their clean was "above and beyond" and saying that we were trying to scam them. I have never had an experience this bad with a business ever. I am not usually a complainer it was just really really bad. We are no longer pursuing them financially as it is infuriating having any conversation with the owner. Just posting a review so that it doesn't happen to anyone else.

    From the owner: Reno City Cleaning is committed to delivering the highest quality residential cleaning services in…read moreReno and Washoe County. With our instant Pricing model, it makes for easy booking and we have flexible scheduling for any needs. Our professional cleaners are trained, reliable, insured, and background-checked. They are fully equipped with professional cleaning products, ensuring a hygienic clean every time! Whether you need a one-time cleaning or recurring cleaning, we are also equipped to perform move-in cleanings, move-out cleanings, post-construction cleanings, green cleaning. Request your quote from us today in less than 60 seconds!

    Central Carson Self Storage

    Central Carson Self Storage

    (2 reviews)

    Bad...so bad. Every single visit there has been some issue. The day I was supposed to check in for…read moremy reserved storage the worker was nowhere around for literally hours. Finally got ahold of him to come and get eveything situated....then I was charged for the wrong sized unit. Let it all go cause figured the guy was having an off day. The dude showed me to my unit and there was some random dresser in it. Finally started hauling stuff over and the first trip, the service elevator was down (I'm on the second level) and noone was in the office to literally do a quick fix so had to haul everything up the stairs one by one. Second trip, elevator was working so put a load of things in it, and guess what, elevator stopped working with my stuff in it. And do you think there was someone in the office to contact for help...of course not! Never even got a return call from my voicemail asking for help! Third trip, my code worked on the gate but not on the door. And guess what, office was completely empty with noone around for assistance! Last load of hauling stuff over and code still isnt working. Now it's time to make a payment and if you thought I could get ahold of someone, on phone or in person, to make a payment because I cant get an online payment through...well you'd be mistaken. The place never has anyone around for issues...and the issues are constant at that place!

    AVOID THIS PLACE AT ALL COSTS!! We rented a unit after seeing their website which advertises "each…read moreunit individually alamed." After paying for the unit and signing the paperwork, we were told that the units have contacts on the doors which tell management after the fact if/when the doors have been opened, but are not connected to any kind of actual alarm system. When calling the owner on this, he said "I guess your definition of an alarm is different from mine." We prepaid for four months and used the unit for one day. We offered for him to keep the $12 "administrative fee" and the entire firsts months rent. We only wanted back our security deposit and the extra three months we prepaid. They refused to refund any money whatsoever despite the false advertising. Very dishonest, I will never go there again, and I will tell everyone I know never to rent there.

    Public Storage

    Public Storage

    (50 reviews)

    I needed to rent a unit for just one month. I decided to…read morecall the 800 number for Public Storage. The sales agent located the closest available unit to the move out address. I really appreciated this since I'm not familiar with this city. She also explained the current promo's available "first month's rent only one dollar" . Yes please! I signed the lease agreement via email. I received my unit number and entry codes prior to move in. The morning of the move was seamless, I arrived early prior to office hours. The lock I purchased through Public Storage was located inside the clean climate controlled unit. This particular Public Storage location was impressively clean, zero trash inside or out! We never encountered employees although, the move in / move out was easy- peasy as intended.

    Really disappointing experience from start to finish…read more I rented a third floor unit and showed up around 6 PM with a U-Haul ready to move everything in. The elevator kept getting stuck and honestly felt pretty janky, there were no carts anywhere that we could find, and there was no property manager available to help. We finally gave up, loaded everything back into the U-Haul, took it back to where it came from, and then had to return the truck. I emailed Public Storage that same day, September 20, explained exactly what happened, and asked to cancel the unit and receive a refund. No response. I called on the 21st, 22nd, and 23rd trying to get ahold of someone. I tried their online chat too, which basically just sent me around in circles. I finally reached an actual person on the 24th, but only because I selected the option to rent a new space. Apparently that's how you get a human. After all of that, instead of just helping me resolve it over the phone, I was told I needed to physically meet with the property manager. So now I have to take more time out of my day to deal with a unit I never even moved into. At this point, I disputed the charge with my bank. Things go wrong. I understand that. What really made this such a bad experience was how incredibly difficult it was to get anyone to actually help me afterward. I would not recommend this location.

    The Atrium

    The Atrium

    (2 reviews)

    Office spaces This…read morelarge building houses various sized office spaces for individual rent. My hubby recently moved into a space here so not to have to work out of the house. The building looks like it have had a recent outside remodel and looks very clean. The inside is also bright and clean. His space looks like it has also had a very recent update in wall paint and new carpet. The only down side I can see is there is no elevator to the second floor. But four different sets of stairs for access. Rent includes janitorial services daily.

    Atrium is well located and convenient to the theatre, events, restaurants, the bus terminal and…read moresafe to walk and run in the area. It is a quiet and safe building and has covered garage parking. A parking space is included in the rent price. We also have a balcony and great outdoor indoor lighting in the common areas. There is a gym and the community room and great outdoor area is getting into shape. Most of the parking spaces are separated for regular cars but there are wider spaces available depending on your unit. Kristine and Jasmine have been helpful. There is a nice mailroom and lobby and a technology lock system. We have always received our deliveries with no problem. It was so awesome that the office contacted us even though we searched for over an hour after we lost our cell phone in the building. We are lucky to be in a safe and courteous building. There have been issues relating to the snow and rain in Reno that everyone is experiencing. Being on a higher floor is more logical.

    Koch Elevator - elevatorservices - Updated October 2026

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