This business are Bait-and-Switchers as we discovered after we called and asked about a Veterans Discount. A male there told us they have a 10% Veterans Discount, so we made an appointment for at their office as they don't come to us. We showed up on time for our appointment. Two men and one woman were sitting at desks in a large open room when we walked in. The room is very very cluttered. These three employees ignored us. We called out, "Hello, we're here for an appointment." One of the men stood up and grudgingly come over to us. I said, "Hello. We have an appointment." This man didn't say Hello to us nor did he tell us his name. He was very unsure about what he needed to do with our paperwork we were there to have served. He took an unreasonable amount of time to process the paperwork.
Then came time for payment, which he also didn't know how to do. I proudly presented my U.S. Department of Veterans Affairs picture id with its "Service Connected Disabled" on it as well as my branch of the U.S. Armed Forces I had Served in also on it. Then this Reno Carson Messenger Service employee refused to honor any Veterans Discount let alone the one we had been quoted on the phone when the appointment was made when I pointed out we had been quoted a 10% Veterans Discount when we had called to make the appointment but it was not on their bill.
We took our paperwork and their bill with no Veterans Discount on it and we left because we refuse to support all who refuse to support Veterans or fail to support Veterans. A publicly disclosed daily Veteran Discount provides resource to ensure Veterans (extraordinarily rare 7% of the population) opportunity to participate in American Dream that Veterans sacrifices have made possible for 100% of the American population. As we were gathering our paperwork and walking out this male complained to us with a parting shot sneering at us "you think you're so entitled". read more