CUSTOMER, NOT DEBTOR REVIEW! We have been using Summit Collection Services for about a year now…read more They handle any amount of debt: large or small. They are efficient with contacting debtors and setting up payment plans. Especially those whom seem to have completely disappeared. Staff is pleasant, easy to work with and knowledgeable. Calls are returned promptly. We are able to submit all accounts by email and they send us detailed records of accounts received and payments that have been made. Amounts have been paid on debts that we thought we would never receive payment for. Very efficient company. Thank you Brian and Summit staff!

Some old lady just called me and politely asked for my wife or myself. After I confirmed myself to…read morebe who she was looking for, she kindly explained that I had a debt in collections that needed to be paid. I told her that I didn't own the vehicle when it was towed. Her tone completely changed and she started berating me yelling "SHOW THE PROOF!! YOU DIDN'T TAKE YOUR PLATES OFF THE VEHICLE AND TURN IT IN TO THE DMV" She also added something to the effect of, SO YOU WILL PAY FOR IT WEATHER YOU LIKE IT OR NOT. After I started asking her on why thinks that it's okay to talk to someone for the first time like this, she hung up on me before I could finish. Seriously?!?! She is representing a company, and I'd understand if we had spoken before and if I was rude to her, but right off the bat, wow. I'd be surprised if she got anyone to pay up with that attitude. Goodluck with that.

Great customer service and fast turn around time from start…read moreto finish. Highly recommended and great communication throughout the process. Thank you LPS!

I had to serve a defendant several times. Legal Process Service made this so easy. Even amid the…read moreCOVID 19 pandemic. Thank you for giving me peace of mind.

I've been meaning to do some estate planning for years and have even spoken with other attorneys…read moreabout it, but Angie was the only person who demystified the process for me. We met once to game-plan, she drafted the documents and sent them electronically (encrypted) for review, we finalized them, and then we met again to sign everything. She recorded them with the county, provided electronic and physical copies of all the signed docs immediately, and we're all set now. I'm glad it's finally done and everything is written out so that we shouldn't have to update anything unless our wishes change. I have a legal insurance plan, which made getting a trust, will, power of attorney and medical directives executed at a very reasonable rate.

Engaged the services of Atty Elquist as part of the benefits from work. Couldn't be more pleased. I…read morepreviously spoke with another attorney on our plan and so glad I decided to find another option. Attorney Elquist helped us set up a Trust, Powers of Attorney for Health and Finances for both me and my husband, and couple other related documents. She was very organized and made what an otherwise complicated process smooth and easy to understand. She kept an open line of communication throughout and answered our questions in a timely manner. After the first meeting in person, we did everything else through email and only met again to sign the documents. She understood our time constraints and so she had everything ready to go and we finished everything during our lunch break. Having all these legal documents completed can be a daunting task so I'm very glad to have Atty Elquist to guide us throughout the process. I highly encourage everyone to (1) have the necessary legal papers in place; (2) check if this is something offered through work. The fees can be pricey (at least $2k), so having work cover part of it is a great benefit to take advantage of,; and (3) contact Atty Elquist for a consultation. Each family has different needs but she will be happy to walk you through what documents you need to have in place. I highly recommend!

Kelli and her ENTIRE team of exceptional professionals, had been absolutely nothing but wonderful…read morehelping me through a very uncertain time in my life! Kelli is always available, kept me informed about what was going on, what I could expect, and my best options! She and her team went ABOVE AND BEYOND TO HELP ME!! I will always recommend her law firm, not only to my friends, but also anyone who is seeking REAL HELP!! Thank you Kelli for your knowledge, professionalism, and MOST IMPORTANTLY YOUR COMPASSION!!!

From the owner: Our Reno family law attorney, Kelli Anne Viloria, is guided by confidence, compassion, and…read moreconviction. From divorce to child custody disputes, family law issues have a major impact on your life. You need a dedicated advocate who will fight to protect your rights and best interests. Attorney Viloria can provide you with the guidance you need through every phase of your case. She has over two decades of legal experience. As a former domestic violence criminal prosecutor, she has spent significant time in the courtroom, learning the ins and outs of domestic law. Now she provides couples going through a divorce with the same relentless litigation she brought to her criminal cases. If you are looking for an attorney who feels confident at the negotiating table and in the courtroom, contact Kelli Anne Viloria today.

Unfortunately, due to an eviction, I needed to avail myself of Nevada Legal Services, Inc. (I was…read morereferred by Reno Housing Authority). Ashley is the attorney who was assigned to my case, and though my issue has not yet been adjudicated, Ashley has helped me enormously - both in navigated this process and assuring me along the way, thus calming my frayed nerves. Until this week I had no knowledge of Nevada Legal Services, and though I regret that I needed to use them, I am utterly beyond grateful for the help. Thank you so much Ashley. p.s. If anyone knows of a room I could possibly rent toward the end of the month, I'd also be grateful. I'm a mature single woman with a quiet, perfectly-behaved chihuahua, I do not drink nor do drugs. I can also exchange room-for-childcare, senior care, and/or cleaning/cooking/errands, etc.

I contacted Nevada Legal Services because of a dangerous situation at our apartment complex. There…read moreis an unstable and violent tenant in our complex, one that the management company chose to rent out one of the apartments. He has been throwing frequent violent fits, shooting his truck through the parking lot, and threatening other tenants. Many of us have pressured the management company to evict this dangerous man, but they have sat on their hands and done nothing. Since please to this management company have not gone anywhere, I assumed a call from a lawyer would prompt them to do something. I applied for help for this case with Nevada Legal Services by filling out their online form. I quickly received an email assigning me a reference number and an outline of what would happen next. After not hearing from them for two weeks, I called them up to ask them what was going on with my application. I talked to a young woman who could not find my application. She said they must have deleted it, which I find hard to believe. Why would they delete an application that they had not addressed, and why delete it at all? The young woman then did everything to brush me off, as if I was someone they did not want to deal with. She insisted they were not going to help me, even though she could not find my application or any reference the situation and would not let me state my case. I was hurried off the phone. That Nevada Legal Services would treat such a matter in an unprofessional and comletely incompetent way is astounding. Myself and my fellow tenants are facing a situation in which someone may get hurt, serisouly hurt, like requiring an ambulance ride to an emergency room hurt. Someone here may even get killed becuse of the situation. That any legal service would casually brush off such a pleas without any regard to a potential client, or simply lose an application due to incompetence is just beyond any remotely reasonable expectation one would expect from a group of professionals who are supposed to help the public. These people are beyond incompetent and uncaring. They shouldn't be allowed to practice law. And we still have a cold and dead maangement company who refuses to do anything about a tragedy waiting to happen.

I'm a landlord from out of state. I needed paperwork served. I called at 9am and by 2pm the…read morepaperwork was posted on the door. It's such a relief to have a company in this industry do what they say they are in business for.

Hired these people to serve 3 potential defendants. Communication was no existent, their attitudes…read morewere terrible (made one feel as if they were being bothered) and the knowledge of court proceedings was wrong. The info they supplied almost cost me the case

I would give this company ZERO stars but that is not an option. DO NOT use this company. They…read morefailed miserably on a serve I hired them to complete and were not able to serve the subject. I paid for the service of documents at the time my request was sent to them. They added additional charges to my invoice without discussing it with me and without authorization. They have refused to allow me to speak with the owner or a supervisor. Now, after having to call and threaten to sue them, I received an amended invoice and IT IS STILL NOT RIGHT, they took the additional charges off and reversed my original payment and are trying to double charge me! The party was never served either. Do not use this company, they are horrible.

This business are Bait-and-Switchers as we discovered after we called and asked about a Veterans…read moreDiscount. A male there told us they have a 10% Veterans Discount, so we made an appointment for at their office as they don't come to us. We showed up on time for our appointment. Two men and one woman were sitting at desks in a large open room when we walked in. The room is very very cluttered. These three employees ignored us. We called out, "Hello, we're here for an appointment." One of the men stood up and grudgingly come over to us. I said, "Hello. We have an appointment." This man didn't say Hello to us nor did he tell us his name. He was very unsure about what he needed to do with our paperwork we were there to have served. He took an unreasonable amount of time to process the paperwork. Then came time for payment, which he also didn't know how to do. I proudly presented my U.S. Department of Veterans Affairs picture id with its "Service Connected Disabled" on it as well as my branch of the U.S. Armed Forces I had Served in also on it. Then this Reno Carson Messenger Service employee refused to honor any Veterans Discount let alone the one we had been quoted on the phone when the appointment was made when I pointed out we had been quoted a 10% Veterans Discount when we had called to make the appointment but it was not on their bill. We took our paperwork and their bill with no Veterans Discount on it and we left because we refuse to support all who refuse to support Veterans or fail to support Veterans. A publicly disclosed daily Veteran Discount provides resource to ensure Veterans (extraordinarily rare 7% of the population) opportunity to participate in American Dream that Veterans sacrifices have made possible for 100% of the American population. As we were gathering our paperwork and walking out this male complained to us with a parting shot sneering at us "you think you're so entitled".

Patricia was wonderful, caring and extremely thorough in taking care of our family trust…read more Thank you Patricia!!!

I hired Patricia Halstead in January 2025 to move my legal case forward by scheduling a court date…read more Despite paying a $2,000 retainer and clearly stating my goal for a quick, conflict-free resolution, her approach proved to be inefficient, unresponsive, and misaligned with my priorities. I encountered several issues: 1. Unnecessary Escalation and Wasted Fees: Instead of scheduling a hearing, she sent an aggressive letter that I questioned. That she never followed through with the deadline she set on 2/28. This wasted time and money. I was billed $1,400 for the letter, $800 for a hostile phone call, and hundreds more for administrative tasks. 2. Lack of Progress: After filing a notice in January, no substantial work was done for months and zero documents were filed on my case. Once I terminated her services(4/28), the case started moving the next day. Also Once I requested her removal from my case, no action was taken for an entire day. I proceeded to file the notice of withdrawal myself and within minutes, Ms. Halstead began filing unnecessary documents under my case, which she continued the following day. She has since sent me emails justifying her filings despite confirmation from the courthouse that they were indeed unnecessary. 3. Misleading Billing Practices: My final bill totaled $4,684.62. Instead of refunding the unused portion of my $2,000 retainer, her office applied a "credit" to create the illusion of a discount. 4. Unprofessional Conduct: Ms. Halstead responded with hostility to a routine inquiry and billed me $800 for the call. Advice for Potential Clients: - Request flat fees or capped billing for specific tasks. - Ask for detailed, frequent invoices to monitor costs. - Ensure the attorney's approach aligns with your goals. - Document all communication and be cautious of unethical behavior. I regret that a straightforward task became months of delays, conflict, and excessive charges. Please learn from my experience and proceed cautiously when considering Patricia Halstead's legal services.