I was recommended to Brent Forbush for my tax filing and met with him in October for an hour-long appointment. I provided all of my documents at that time, and we shook hands on a plan to move forward. Unfortunately, that was the last communication I ever received from him. Since then, I've called at least five times to check on the status of my return. I spoke with his receptionist multiple times and with an account/tax manager twice. I also left messages specifically requesting a call back from Brent himself. It is now December, and I still have not heard a single update. The complete lack of follow-through and communication has been incredibly disappointing, and I am now seeking a different CPA. I do not recommend this firm. read more

I sought out an expert individual tax preparation firm after my previous firm made several incompetent mistakes. With Brent Forbush's Big 4 CPA background I was comforted in that regard. That is considered the gold standard in accounting. Even with Forbush's significantly above market fee, I was comfortable. However, my work was delegated to an overworked newby, whom I suspect was not even a CPA. When I received an unexpected and unexplained refund check from the IRS, I brought it to his attention. He didn't know what to do, so he did nothing. The result of this inaction was an eventual penalty by the IRS. I finally obtained Brent Forbush's personal intercision with the IRS, but it was to no avail, even though the mistake was really made by the IRS. I did not get what I paid for and I have now taken my business elsewhere. I do not recommend this firm for individual tax preparation. read more

Dan and his company have been our accountants for business and personal for years, and we are completely satisfied. Dan went to bat for us with the IRS in a dispute, and got good results. They are friendly, professional, and offer outstanding value for all their services including taxes, business planning, and personal finance. read more

I've been working with Brent from Forbush CPAs for a few months now, and though we still haven't technically entered into "tax season" just yet, he's been monumentally helpful with my business needs. He's been instrumental in helping me get my business converted over to accommodate my new filing status. I look forward to continuing to work with them in the upcoming years! read more

For many years, my company provided me with accounting services from one of the world's biggest, global accounting firms. That changed in 2017 when I retired and moved to Reno. I was apprehensive about using a smaller, local firm because my tax returns can be pretty complicated. However, I contacted Brent Forbush and had a brief interview with him and was mightily impressed. Forbush CPAs did my 2018 tax returns and they did an absolutely fabulous job of it. While I had been apprehensive about changing accounting firms to a smaller entity, I actually found it to be a better experience overall because I live within 10 miles of Forbush CPAs and can stop by at any time for a consultation. They are very competent and welcoming folks and their costs are very competitive. I would recommend Forbush CPAs to anyone, or any business, looking for professional accounting support, without reservation. read more

Professional and extremely knowledgeable. Easy to work with and they truly have a passion for helping businesses grow. Working with Forbush CPA's is pleasure and I highly recommend this firm. read more

I have been a client of Forbush for six months. In that time they have never delivered accurate financials. They have never been on time to one scheduled call. They have excuse after excuse but just can't deliver. read more

I've been working with Forbush And Associates for a few years now. A few words that come to mind are: consistent, thorough, timely, and helpful. They can keep it simple, yet dive in deep when necessary. As a small business owner, I definitely feel like Forbush And Associates are on my team. I'm looking forward to growing with Forbush And Associates no matter the endeavor! read more

So far great experience sitting down with the owner of this firm. He took proper time to explain things with us and made us feel at home. After being with another CPA company for many many years we are switching to this firm. I feel it is professional and easy to get answers. We hope they remain the best in Reno. read more

I rate the Forbush Associates top notch and would highly recommend their services. We have been working with Brent Forbush for a few years, doing our personal tax returns and we really appreciate his knowledge and guidance and we can always trust that he is working in our best interest to get us the best return possible. I also know that throughout the year if I have any tax question I can call up Brent for an answer. Kudos ! Forbush and Associates. read more

I am writing this review in the hopes that someone will benefit from it and avoid the awful experience I have had with this organization. I initially met with Brent and I was impressed by his presentation and his knowledge. I submitted the tax paperwork I had with me the same day and a couple of days later brought in the rest of the information and submitted it to Emily (the receptionist). I left it at that and expected the taxes to be filed accordingly. Unfortunately several months passed and I did not hear anything (Brent had told me that they were very busy so I thought it must be normal for them to have such a delay). I touched base with Emily again over the phone and she stated that she would inquire about my tax return and get back to me. Again, I did not hear back for an extended period of time, at which time I sent two emails to Brent. Finally, Brent called me back and apologized and explained that my records had been mistakenly placed in the "incomplete" file. Shortly thereafter, he complete my tax returns and waived the fee, both of which I appreciated. Unfortunately, the problems did not stop there. For the 2018 tax year they failed to have my tax return completed on time. Apparently they require that all tax material be turned in by March 15 and I did not have all my tax paperwork turned in until after. Now, I am not disputing this policy. What I do have a problem with is just how disorganized, incompetent and unprofessional they are. The reason I say this is that I called them several times, over and over and even touched base with them via their email address and all I got was the run around. Even though I uploaded all of my tax material onto their website portal as they had instructed me to and verified with their receptionist that it had been uploaded, they had NO clue that I had presented new material to be incorporated into my tax return. Also, Emily specifically told me over the phone the Friday before tax day that they would be working over the weekend and that my taxes would be completed on time (she mentioned nothing of the above policy). Finally, on tax day, after multiple repeat calls I was finally connected with Dan (the owner). I tried to explain to him that they have very poor customer service and that I am frustrated with the fact that I have to contact them over and over again and with the run around treatment that I have been getting and he started yelling and saying something to the effect of "don't lecture me" and he abruptly hung up on me at the end. I have used many CPA's throughout many different states in the past and this is the first and only time I have encountered such unprofessional and negligent behavior. I would have gladly respected them had they told me upfront that I had turned my tax material in too late and they would need to file an extension. On the contrary, I had to contact them on a repeated basis only to get false and incomplete information and finally be told by the owner not to "lecture him" and that my taxes will not be completed on time despite earlier contrary information. Lastly, the original tax material that I provided to them when I originally met with Brent have all but disappeared. I say this because when I went to obtain my source documents, they only provided me with the few pieces of paper that I had originally given Brent and not the additional material that I had given to Emily to add to my file. Therefore, one can only wonder as to the amount of information that they failed to include in my tax return and the amount of money that I have lost as a result. The mistake on my part was not making copies of the original source documents before submitting it to them, a mistake I will not make in the future. I encourage whoever is reading this review to think twice before doing business with this organization, and only after having done your due diligence and being mindful and very careful of their subpar business practices. As they say "the apple doesn't fall far from the tree." If the very individual who established the organization says "don't lecture me" rather than listening to a customers complaints and trying to come to an understanding of how such grievances can be prevented in the future, then how do you expect the rest of the business to behave?! Thank you for taking the time to read this review and I do hope that it help someone out there. read more

Horrible decision going with this tax firm. Completely nonresponsive and still have not received my tax returns over a year from filing.and paying an overpriced bill that I could have completed on TurboTax. read more

Amazing customer service. We have been clients (both for business and personal) of Forbush for 2 years and they never disappoint. Given my lack of organization, chaos, and always being on a time crunch...they are always there to save the day. I love the fact that I don't have to STRESS about my taxes. They just send it through their online portal, have me read/sign it off and poof! All finished. Definitely puts me at ease knowing they're there to make tax time (a previously uneasy and stressful time of my life) an enjoyable experience. Forbush will actually have you looking forward to tax season. read more

When you start a business, setup is key. If you do not have most of your ducks in a row when setting up your accounting, you can cripple your future self. Dan has years of experience to draw on but also keeps up with new regulations and current events. If you want a machine that works for you while you build your business, start with Forbush and associates! read more

Brent has been such a great help in getting taxes (both business and personal) in order. He took the time to thoroughly explain the process of switching my business from a sole proprietorship to a professional limited liability company, and the benefits of doing so. He and his team also made setting up payroll and direct deposit a breeze too, which takes a lot of stress away from me. Everyone at the office is so nice and helpful, and any question I have is answered within a few minutes, via email or phone call. I highly recommend this firm to anyone for business, personal, or both. read more

Professional, reliable, amazing at what they do! They are more than just number crunchers! If you have questions, or need business consultations and development or a simple tax return, these are your guys! They do it all!!!! Thank you thank you thank you!!! If anybody is interested in saving money on taxes these are your guys to call! Or you can hand it over to Uncle Sam... Your choice! read more

Have been doing business with these guys for several years now. Excellent tax advice, excellent tax preparation, great bookkeeping, and they also take care of my payroll. Wouldn't be able to run my business without their help. read more

Thanks to Dan & Brent at Forbush & Associates! They are extremely knowledgable and helpful. In my experience, they perform with the highest level of integrity and competence. Thank you Forbush & Associates! read more

This is our 3rd year working with Brent and team. We are always so happy with the level of customer service they provide. Everyone on staff is very friendly and knowledgable. We always have a great experience and enjoy working with Forbush and associates! read more

We have used Forbush & Associates for the last 2 years returns. Both times we were pleasantly suprised at the rate of return on investment! Not only are they great at taxes and book keeping, but they got our business incorporated in hours. Thank you to the entire staff at Forbush & Associates. read more

Forbush & Associates delivers uncompromising tax consulting and tax preparation in Reno. When you want your taxes done right contact Brent Forbush. read more

We recently moved to town and needed an accountant for taxes/business. We called for an appointment close to closing time and Dan kindly stayed after hours to discuss all of our concerns/questions. He was extremely knowledgeable, friendly and informative. His son was equally great and spent time discussing our financial history as well. We truly appreciated their honesty and personal approach! read more

Professionalism, attention to detail, excellent service and advice are hard to find in business, but Forbush & Associates brings everything to the table when working with their clients. I have used and recommended Brent Forbush for my personal and business taxes. Brent has delivered a strategic tax plan that is tailored to me and my business that has been a huge benefit. I can only give him the highest recommendation. read more

Fast and helpful. Were more interested in what was best for me than their bottom line. Thank you. read more

Wonderful customer service. The great kind of service where the professional speaks with you as long as needed to make sure you are comfortable, returns your calls and feels like a member of your lifelong support network. So happy we found Forbush and Associates! read more

I send all my clients to Forbush & Associates because I know they will receive expert advice from a firm that cares. They know how to make sure you pay ONLY what you owe to the IRS and NOT A PENNY MORE! Thank you for being there for my clients! read more

I left a message a week ago to talk about new business and never received a call. I am not putting 1 star because a long time ago they did work for me that I appreciated. read more

Brett met with me over a HUGE (in my eyes) tax issue. One day I innocently checked the mail and received a statement from the IRS that I owed $115k by May 18, 2016. Talk about a gut punch. Brett assured me that it was going to be ok and that my situation was a simple fix that required some faxing and paperwork. I checked one little box wrong on Turbotax and got my ass kicked. Anyhow, the service was great. I messaged them through Yelp and received a reply within an hour. I made an appointment. Timely, friendly service received. Also I was able to call before I faxed in the corrected paperwork to make sure I made the corrections correctly (wow I used the word "correct" three times in once sentence). I was expecting to leave a voicemail and wait for a return call but was happy that I was transferred to Brett right away and got my answer within minutes. I highly recommend their services. Fast, prompt and knowledgeable. read more

Brent is fantastic!! Very friendly reception staff as well. Brent took the time (during their busiest season no less) to really explain our tax situation and answer every last one of my questions. I would recommend Brent to anyone I know! read more

As a former employee, you really get to know the team quite well. The staff at Forbush and Associates are client focused and extremely knowledgeable. Brent and Dan are brilliant accountants and businessmen. You get the expertise and knowledge of a large firm with the personal touch of a family owned business. Highly recommend!! read more

Forbush & Associates are top notch professionals who care about your business and will work with you to help your business be successful! I would recommend them for any of your business and financial needs! read more

Brent is the best. For the last few years we have been getting our taxes done through a friend at HnR Block. It is Sooooo worth the extra bit of money to have a professional accountant doing it your taxes for you. Brent seems to know everything there is to know regarding taxes, loop holes, business info and more. It is incredible how much information he knows. We are constantly asking him questions regarding our new business and he knows everything down to the numbers of the specific forms we need to fill out. I can't recommend this accounting firm enough. read more