I brought my 23 Forte in because there's a chemical smell coming out of the AC (I'm only at 37,000…read moremiles so this should definitely be covered under warranty) and the end of three days it hasn't even gotten a diagnostic for them to determine whether or not it's under warranty. I was stuck without my car for a few days. But when I emailed management, they fixed it almost immediately and even delivered the car to my house!!! Shout-out to GM Nick Durzo and Service Manager Steve Guevara for being terrific.

Christina was super nice and helpful throughout the whole process. She made everything easy and was…read moregreat to work with. Really appreciated all her help!

Everyone at honda was very nice from the moment i got there…read more I got a lot of help specifically from steven and daniel. The process was very easy and hassle free. Couldn't ask for any other experience from car buying. Thank you steven and daniel.! Hope to be coming back soon to buy another car. Thank you.

Extremely disappointed with Trust Honda. I was sent there by Honda Warranty for an inspection…read moreregarding a visor issue. After the inspection, I was told Tara would contact the warranty department and get back to me. She never did. I followed up, was told again that someone would contact me, and still heard nothing. I eventually had to call the warranty department myself, only to find out they needed diagnostic information that Trust Honda never provided me. I then asked to speak with a manager and was told I would receive a callback. I'm now going on three and a half weeks waiting for an answer. At this point, I have to ask: How long is too long to simply return a customer's call? Three and a half weeks is unacceptable. The lack of communication and follow-through has completely destroyed my trust in this dealership. I will not be returning.

I've taken my Dodge Caravan to Mr. T's Auto Xpress a few times now, and every experience has been…read moregreat. Most recently, I went in for front brakes, and once again I left very happy with the work. What I really appreciate is how clearly he communicates what's going on with my car. He explains everything in a way that makes it easy to understand and doesn't make you feel pressured. It's hard to find an honest, reliable mechanic, and I definitely feel like I've found one. I'll absolutely continue bringing my car here and recommending his shop to my friends out here in the AV. Highly recommend!

Mr T's came out to help me with a blown tire on a U-Haul trailer. I believe it was the owner…read moreTerrence who helped me. I was stuck in a potentially terrible situation stuck on the shoulder with my 7 year old. I thought I may end up there for hours since roadside emergencies tend to be big time sucks. Instead, I got a friendly call from Mr. T's to make sure he could easily locate me. He arrived with a smile and a handshake. I was so glad to see him. He even brought the exact rim and tire that my trailer needed so that he could replace it and had me on my way in minutes. I was so impressed with the quality, speed and friendliness of Mr. T's service. Thank you!

I recently purchased a vehicle from Toyota, and I'm truly thankful for Mike Wengert the manager. I…read morewent in looking for specific vehicle specifications that were honestly very hard to find, and Mike took so much time to locate the exact one and make it happen. If I hadn't gone through Mike, nothing would've come together the way it did. I've dealt with so many other dealerships just to come up empty-handed, but Mike told me to trust him and he absolutely made magic happen. The moment he got the vehicle in, he gave me a great, aggressive price. Then he put me in the hands of Darius, the sales representative, who was absolutely amazing, calm, super helpful, and went above and beyond to make sure everything went smoothly. KV, Raed, and Patricia were also involved throughout the process, providing updates on the vehicle and helping me with financing information. Overall, everyone I worked with was part of an incredible team.

I am extremely disappointed with the customer service at the Lancaster Service Department. I…read morehonestly can't believe how some of the employees treat customers, particularly when it comes to basic courtesy, communication, and making customers feel valued. I remember when things were very different. Customers were offered a shuttle ride home, fresh coffee and donuts while waiting, and even a complimentary car wash. Those were the good old days when customer service truly felt like a priority. It's unfortunate to see how much this dealership has changed in just a few short years. The level of service and customer care has declined significantly, and it's disappointing to feel that loyal customers are no longer treated with the same respect and appreciation. I sincerely hope management takes this feedback seriously and works to restore the level of customer service that customers once experienced and deserved.

We'd been looking for an SEL Outlander in Black for a bit now. We finally found one in Camacho…read moreMitsubishi. I researched dealerships in the 200 mile range from me other than being rated the best, Camacho was one of the most reviewed dealers in Southern California. We first sent an inquiry through email, had a follow up call that same day. I got lucky and spoke with Joli, she forwarded me all the details about the Outlander and answered all my questions. At Camacho, it was a great experience. The atmosphere was friendly and family oriented. Kyle the manager had periodically checked in on us to offer us food and drinks. Joli was awesome to work with she was upfront with all the details and had us laughing half the time. At the end of the day, we got an amazing deal. This was my wife's birthday gift, and she loves every bit of this Outlander. We also received a gifts from Camacho! We're very grateful! Thank you Joli and Kyle. This wouldn't had happened without you guys. This is the Mitsubishi to visit!

I am extremely disappointed with my experience at Camacho Mitsubishi. From my very first phone call…read moreon 8-18 until my son and I finally made it home 8-19 I was open, honest, calm, and upfront about my situation and what I could afford. After traveling 88 miles, my 6 year old son and I arrived at the car lot around 1 PM and were there until about 7:30 PM, in the heat. Amber was great over the phone, and Gustavo, the manager, was amazing. Amber offered to help get us home if things didn't work out, and Gustavo approved it. After Gustavo left early and Ricardo "Al" stepped up as manager, the entire atmosphere changed. Al aggressively told me, "WE ARE NOT GETTING YOU HOME." He then criticized Amber, saying she hadn't physically been there for two weeks because she was working remotely and questioning why she offered something "they don't do." At that point, I genuinely felt like I was being provoked and antagonized, even though I continued trying to remain calm -- in front of my son. Al also used the N-word three times during conversations with me and spent time telling me about being from the "40s hood as a gang member," being shot in Fontana, foster care, and having a Black foster mother. None of this was relevant to purchasing a vehicle, and it was extremely unprofessional. Saying his face is recognized in LA reason he does not do internet videos for the car lot. Like ok, I just want a car sir... Thankfully, Gustavo ultimately made sure my son and I got home with NO problem, exactly as he had approved. I sincerely appreciate him for that. I came there ready to buy a vehicle, not to argue or be disrespected after spending 6 1/2 hours trying to make a deal work. Al needs to humble himself and remember that how you treat people matters -- especially when you've been trusted to step into a management position. Gustavo and Amber, thank you for treating me like a human being. I wish the rest of my experience had reflected the same professionalism.

First of all, this review is for people who are used to going to typical auto shops. You'll have a…read morebetter experience if you know what you're getting into. Alberto's isn't your typical automotive shop. There's no waiting room and it's kind of difficult to find. That being said, the father and son who run the shop were very nice and efficient. My husband took our vehicle in for an oil change. The price wasn't cheap, but it seemed about what other shops were quoting so it was fair. And everything is more expensive right now. It's always scary trying to find a new automotive place. We picked Alberto's because the Yelp profile said they had a waiting room and their reviews were good and they had supposedly been in business 20 years. I think their Yelp profile needs updating because they don't have a waiting room and the father told us they've been in business 2 and a half years and the son said 4 and a half but Yelp said 20 years. So we don't know what to believe, but they did a great job! :D I don't want to give the wrong impression. We would go back there again for an oil change. We prefer supporting small businesses. I just think you need to be aware of what you're getting into so you're prepared for what the experience will be so you don't judge them too harshly.

I just had some electrical problems, a sensor issue and a few other problems, Alberto was quick to…read morediagnose the issues, explain to me the problems and had my car fixed and running the next day( he had to order the parts. He earned a life long customer. Thank you for the great honest service!

Gigi was up front honest, knowledgeable and helpful, always answering my calls and updating me with…read morestatus of my truck, he charged me 1/2 the price GMC was charging, took a couple days to replace transmission after he received it.

I recently took my truck to Qualifast Transmission and Auto Repair and had them service my…read moredifferential fluid, transmission fluid, and PTU fluid -- and I couldn't be happier with the experience. Right after the service, I drove over 10 hours straight to Salt Lake City, and my truck ran absolutely amazing the entire trip. Everything felt smoother, more responsive, and just solid overall -- exactly what you want after getting major fluids serviced. On top of that, the customer service was great. The staff was professional, straightforward, and didn't try to upsell anything unnecessary. They explained everything clearly and got the job done efficiently. And honestly, the prices were even better than expected -- especially for the quality of work they delivered.

They are welcoming and fair. The son of the owner went above and beyond to help! No job to small or…read morebig.

Don's is the way to go for all your mechanical needs! Truly such a nice guy, Tony helped me and I…read morewas intimidated going as a women but he was very informative and helpful. Tony gave me a run down on the cost and honestly pretty reasonable. Took 4 hours to work on my car considering I dropped it off first thing in the morning. I recommend this place to anyone in Palmdale looking for reasonable prices and quality work!!