The premier luxury auto dealership in Santa Monica…read more Recommend visiting major motors before you decide on purchasing or leasing a new car. Great inventory selection with cars accompanying factory or factory approved warranty. Team at Major Motors are all very knowledgable. Nick, Harry and Peter are all awesome to work with. Have done a few transactions with them and find it very straight forward and reasonable. Great value if you looking for a luxury car! You won't regret stopping by and checking their inventory.

Hopefully the owner sees this and can actually help me…read more Purchased an EV vehicle from here awhile ago (March 2024). Transaction was smooth but the dealership never provided us the IRS Form 15400 Clean Vehicle Seller Report that we need to finish filing taxes. Ive called, emailed, and visited this place multiple times and they always say "we'll get back to you soon" and then don't hear anything. I didnt realize its that hard for a business to help customers with a single 1-2 page form that literally lists the vehicle details, date sold, and the sale amount. Probably takes 2 minutes of your time. Ill remove this review once somebody can actually help me.

I had been hunting for a specific, hard-to-find vehicle for quite some time, and Gia L finally…read moretracked down the exact specs I wanted. Because this model is quite rare, I was happy to skip the haggling and agreed to pay TSRP plus tax and registration in cash. I placed a deposit while the vehicle was still being built to reserve it. When the car arrived three months later, the experience became a bit of a marathon. Like most dealerships, there was a heavy push for add-on maintenance plans--which would have added an extra $12,000 to the out-the-door price--and I was surprised to see a sudden markup added on top of the TSRP. Since I had waited three months and other dealers were offering the same vehicle at TSRP, I found this frustrating. However, after some firm discussion, the team did the right thing: they removed the markup and honored our original agreed-upon price. Even though I was paying cash and hoped to be in and out in two hours, I ended up being there for nearly five. Dealing with the surprise markup and the finance office wasn't the most pleasant part of the day, but I truly appreciate that Toyota of Hollywood ultimately stood by their word and honored our agreement. Despite the hurdles in the finance office, I am very happy with my purchase and would conduct business here again. If you're looking for a specific ride, go see Gia--she's excellent!

Be careful, they WASTE your time…read more They call to make appointment for maintenance for your leased car - ensure that it's free of charge and is covered by Toyota. You show up they tell you free maintenance was for changing tires. Material misrepresentation- aka SCAM! Employees super slow and clearly hate their jobs and only do it until they find something better. I'll take my car to any small business for maintenance if I have to pay. Thank you.

Just leased a 2026 Hyundai Tucson through IMX and had a great experience. Robert was the person who…read morehelped us, and he was fantastic throughout the entire process. He was very courteous, took the time to answer all of our questions, and made everything simple and straightforward. Best of all, he was able to get us the car very quickly and at the best price we could find. The whole process was smooth and stress-free. Highly recommend working with Robert at IMX if you're looking to lease a car!

My experience at IMX has always been incredibly over the many years I have worked with them. I…read morepersonally dislike dealing with dealerships and these are the only guys in the car business that I will always come back to. Robert has been "our guy" there since I first moved to LA over 15 years ago and he always does whatever is within his power to get us the deal and the car we want. Clear authentic communication which always makes you feel like you are talking to a "real human being". Love this place!

great experience with kuya romualdo veneracion. nice and very caring agent. and very helpfulread more

I wanted to take a moment to share my appreciation for the excellent service I received…read more Sam was the one who initially guided me and connected me with Armando, and I'm really glad he did. From start to finish, Armando made the whole process smooth, calm, and stress-free. He took the time to help me find the right car and made sure everything was clear and easy to understand. Both Sam and Armando made this experience much better than I expected, and I truly appreciate their professionalism and support. Thank you both again for your help--I'm very happy with my purchase. Best regards, Efrain Aldana

I went back to Beverly Hills BMW for my next scheduled service a couple years after the last one…read more The same Service Professionals (Iqbal and Alex) took care of me again. They made sure that my car is running at peak efficiency! Great advice, work performed professionally and effectively, at a very fair price! Is it weird to say that I am looking forward to coming back for the next service!?!?

This review is specifically about the service center not the dealer who have been fantastic. I've…read morebeen a Beverly Hills BMW Service Center customer for years and have always had positive experiences -- I even sent unsolicited compliments about their service advisor Justin Young just a few months ago. Always enjoyed going. This time was different. The seat belt restraint guide on my 2022 BMW 430i snapped off its track under normal use at just 15,000 miles (a third of the typical miles for a car this age). A safety-critical component failing this early is not acceptable, and I requested a goodwill repair review. Beverly Hills BMW declined without ever inspecting the vehicle or the part, and without asking a single question about mileage or usage. I escalated to BMW North America, who were responsive and professional. A corporate representative specifically requested that Beverly Hills BMW inspect the car and consider a goodwill repair. They had me come in. One person leaned into the car briefly and that was it. No real inspection, no discussion, no consideration. It was lip service -- going through the motions to technically honor BMW corporate's request with zero intention of actually doing the right thing. A safety restraint component failing at 15,000 miles on a 4-year-old car should never be dismissed this casually. I can only imagine their backpedaling qualifiers when they read this review. The lack of good faith here -- especially after BMW North America intervened and my consistent unsolicited online praise of their service in the past -- speaks for itself.

I had an outstanding experience purchasing my car from Future Auto Sales. What stood out…read moreimmediately was the team's expertise, the quality of the vehicles they carry, and their fair, transparent pricing. It's clear that Future Auto Sales takes pride in offering reliable cars and working honestly with customers. I first contacted Future Auto Sales while I was still in New York, before my move to California, about a vehicle I had seen online. Art took the time to walk me through the details over the phone, answered all my questions thoroughly, and scheduled an appointment that he confirmed when I arrived in the city. When I visited the dealership, Art showed me the car right away and patiently explained its history and features. He even helped me set up CarPlay so I could fully experience the car during the test drive. The finance team was equally knowledgeable and made the process clear and straightforward. Beyond their professionalism and expertise, the entire team at Future Auto Sales was welcoming and easy to work with. They also reassured me that if I ever encounter any issues, I can simply stop by, since they have their own service team on site. They made the whole experience comfortable and pressure-free, even offering me coffee while we went over the details, and followed up after I drove the car home to make sure everything went well. As a first-time buyer and someone new to California, I really appreciated working with a dealership that is transparent, knowledgeable, and stands behind the cars they sell. I would absolutely recommend Future Auto Sales to anyone looking for a reliable car. These people are honest and really care. Thank you to Art and the entire team for making this such a positive and memorable experience!

I totally forgot that I had a so-so experience here in 2010 because, well, that was sixteen years…read moreago. Going out on a limb and guessing that most of the people involved with this business are "new" now, and it shows. Popped in last weekend to take a look at a '14 Porsche 911 4S cabrio, and had a much better experience than I (must've) had back during the 2010s, LOL. The lot was maintained really well, the employees were attentive but not pushy, the car really was beautiful and clearly their techs made certain it was 100% before putting it on the lot. I also appreciated that they weren't high-pressure. Vince reached out several days (not hours) later to check in with me, and when my answer was "not this one, but I'll check in later" he accepted that graciously without trying any Jedi mind tricks. As such, I'll make every attempt to loop back with them when they have a Targa in stock (I've decided that's what I want instead of a cabrio), and do business with them. It's good to do business locally and with non-mega-corporations, and this little shop "on the corner" seems worthy of consideration!

Purchase my new Audi Q5 from Garen. I had an excellent experience and couldn't be happier with how…read moreeverything went. Garen was professional, friendly, and genuinely helpful. He took the time to answer all my questions, making sure I felt comfortable every step of the way. The entire process was smooth and efficient. If you're looking for a good car buying experience with great prices, I highly recommend coming here.

Hands down the best car buying experience I've had. Garen was amazing to work with from start to…read morefinish -- fast, professional, and made the whole process smooth and stress-free, even in the evening. I ended up purchasing a fully loaded BMW iX xDrive45 and couldn't be happier. Highly recommend National Auto Lease and Sales if you're looking for great customer service and an easy buying experience.

Went in for a service on my '19 Civic LX. Highly recommend their service advisor Eduar Brito as he…read morewas super attentive throughout my experience. Thought I'd share a photo I took there while I was waiting. Thanks again Eduar!

Updated Review: After Saturday's incident, Monday morning…read moreGladys, the Dealer Guest Relations Manager, and Sarah, the Service Director at Honda, both reached out to me to discuss what transpired during my appointment. They were very apologetic and assured me that the service department and its staff were aware of the delays and should have communicated them to customers more clearly. The service advisor was also spoken to regarding customer service concerns. As I mentioned before, this is the closest dealership for me to have my car serviced, so I appreciate the follow-up and accountability. Big shoutout to Sahara for rectifying the situation and reaching out to address my concerns. Once the service was completed, everything went smoothly, and I have no complaints about the actual service provided.

I bought a Ford Bronco from Galpin in 2021. Having owned BMWs, Mercedes, Maserati, I expected…read moreservice for my Ford would be unremarkable - boy was I wrong. Galpin's commitment to white glove comceirge is unmatched and makes everything super easy and convenient. So when it was time to buy another car, I knew where to go. But after working with Harry Simonian, I will say with absolute certainty- this is the only dealership I will ever deal with again. While I went with one car on mind, Harry took us to the Galpin storage lot and proceeded to show me every in the Galpin family from Lotus, to Range Rover, Volvo and so on. To my surprise he was able to work across all brands saving me time and he was a consummate professional. It was amazing to feel like he was working for me instead of against me from selection, to purchase, to him personally delivering the car the next day after it was detailed. 5-Stars

ive had s polestar 2 for almost 3 years so far no issues except the service is 20 miles from my…read morehouse. also they scheduled inspection for today at 8-10 and never showed up. I called twice and they confirmed. the third time i called they said i was out of service area and had to reschedule The worst customer service. I don't recommend them if you need help

I had the best experience working with Mauricio Trelles out of the SchoolsFirst branch in Riverside…read moreThank you again for helping me get into my 2026 Nissian kick

They should not broker vehicles that are in immediate need of repair! We had our new (but used)…read moreToyota one day. Rear hatch would not open and front axel was going out and needed repair. After paying 400 deductible, we were told we had to go back to originating deal for service. They are two hours from our location! Autoland was of NO help! BUYER Beware was their position. I Do not recommend them as a buying service.