we have been using Orkin for the past two years and their service and product have been great! They have been very responsive on their service plan and the technicians who come out are always very friendly and through. read more

Tracy at Orkin is fantastic! Along with being so reasonable price wise the service is spectacular. I highly recommend their services.

Orkin comes to my house and treats for pest. Daniel our technician does an excellent job treating the outside and inside of our home. I would recommend Orkin. We have not had any issues with ants, centipedes, or roaches, since Orkin has provided treatment. read more

Excellent at keeping bugs at bay! They come every other month and work with our busy schedules. Happy to answer all of our questions and provide remedies that work. Thank you Orkin! read more

I had Orkin Pest Control for many years, and had a wonderful worker named Andy. We rarely had to call them in to come and do in between services, because all our pests were taken care of. I was told one day Andy no longer worked for the company and I had to call to have another guy come and do our service. It took forever to get them to come. From that time on I started seeing cockroaches and ants all over the place. Granted I did have an ant problem suddenly before and Andy was taking care of it, but now it was out of control. And the cockroaches! I haven't had those is YEARS! I called in serveral times for service and felt like I was brushed to the side and told "Oh, you probably have German Roaches and there isn't much we can do about that" "they are probably in your vehicle and you bring them in from there" "Those roaches can come from anywhere, Costco, Safeway, any store you buy things from can have them." I didn't want excuses I wanted to be bug free again, and I felt like I wasn't been taken care of like I used to be. The last time someone showed up I wasn't given any warning and the guy was at my house and I was shopping, so I couldn't be there for 30 minutes. He said he will just do outside and wasn't there when I got back. I really NEEDED the inside done. I called in to say how disappointed I was in the service for the last probably 9 months, and was hoping that they would take care of me in a honorable fashion, but I was told they always give you 2 hours warning before they come and I said I wasn't given that warning. It was suddenly he was at my house. So I was told I am at the end of my payment cycle and that was my last treatment. Then she just asked, so do you want to cancel? I was like just a minute....then I decided YES, I DO. Why would I wan't to be with a company who doesn't even care to take care of your pests?? Find another company and ask for a guy named Andy because he was Awesome. Maybe he works for them. read more

Horrific service. You can't even schedule an appointment with this company. Here's a timeline: April 5, 2023: Called Orkin to schedule an appointment. Reached a customer service representative, appeared to be based out of state. Service Rep took my information and said someone from the local office would get back to me soon. April 6, 2023: No calls from Orkin. April 7, 2023: I called Orkin again, they transferred my call to someone else. I assume that person was from the Honolulu branch. That person said that the inspector was busy but assured me I would receive a call back the same day. No further call received from Orkin. April 8, 2023: No calls from Orkin. I finally called them again 9:21 a.m. The customer representative said that someone from the local office had put in a message at 6:53 p.m. on April 7 saying that they would call me back on April 10. April 10, 2023: 7:39 a.m.: Missed a call from presumably the Orkin rep's personal line. 8:48 a.m.: Called back, call picked up and respondent identified herself as an Orkin inspector. She told me she would be getting back to the office in ten minutes, she would have her calendar then to schedule me and that she would call me back in ten minutes. 9:23 a.m.: Called the phone number for the Orkin rep. No answer. 10:02 a.m.: Called the phone number for the Orkin rep. No answer. 10:02 a.m.: Called the main Orkin line. Customer rep asked to transfer me to someone who could help me. After brief hold, someone picked up. Person was rude, condescending and only identified themselves after being asked. She said that she was from the "Pacific Regional Office" and that she would have to take all of my information down again to help me. I told her that I was no longer interested in asking to use Orkin's services. I normally don't write reviews, but my experience with Orkin was so bad that I need to let people know what happened. read more

I have been using Orkin for years and am happy with their service. I've been through several pest control specialists throughout the years and they have all been really helpful. They are always available to answer any questions or concerns that I have. I would highly recommend Orkin to anyone who is looking for pest control services. read more

Great service and friendly too! We highly recommend Fred. He is responsive and very skilled. We have seen a huge difference since he started working with us. read more

We have been using Orkin for a few years. Always reliable and extremely friendly and helpful.

We've had 3-4 different Orkin staff in the past couple of years and all of them are super professional and thorough. Whenever I have a new issue they help answer all my questions and are more than happy to help remedy the situation. Also they are really great at working with my schedule and they are very flexible. A+ service! read more

Amazing service. Request Josiah. This guy knows his pests! Extremely professional, punctual, kind and so knowledgeable and extremely accommodating with our crazy schedules. My fiancé and I were dealing with a gnarly infestation and Josiah was so informative every step of the way. read more

So I've had service with Orkin for a couple of years and the same technician. Just got a call today (Sunday) that a new guy wants to come serice the house tomorrow that he has been reassigned to our home. Scam or just bad service on the part of Orkin? So I called their 24x7 number which routed me to someone on the mainland who spent 5 min verifying my address and account only to tell me that my local Hawaii office is closed and I would have to contact them during normal business hours...sooooo your not really 24x7? Well if Orkin chooses to change my technician then perhaps it's time for me to change pest control companies or do the work my self? read more

Orkin has been a good service, we have used them since 2017. They come every other month and treat for centipedes, cockroaches, ants and set rat traps. We have maintained a pest free home thanks to Orkin. The Technician always calls to let me know what time they are coming to the house and will listen to any specific needs we may request. The technician has always been kind and accountable. I recommend Orkin for pest control services. read more

We've been using Orkin services for over 15 years! Our technicians have always been great but none as great as Young who has been servicing our home. He's always prompt and friendly and gets the job done! read more

Orkin has been super helpful! We had an infestation and have them come every other month and the problem is completely gone now! Life savers! They are very professional and always communicate well with appointment scheduling. read more

I have used Orkin for nearly 30 years. Reliable, friendly and especially effective in controlling cockroaches, ants, mice, etc.

After 3 weeks and several late arrivals or cancellations due to "something came up" we hear "it's not our job". Dude it's a bug it's your job to find where's its coming from and exterminate. Worthless lazy employees. Find someone else who cares.....if I could give negative stars I would. read more

The only reason I am giving a one is because I have to. As stated in a previous review, from someone else, the scheduling has changed and is horrible. The last time they contacted me by text at 4:30 pm to say they would be here the next day at 8:00am. They don't ask when it is convenient for you THEY DON'T CARE. On my last service no one knocked, rang the bell, or spoke to me. How do I know they did the service??? I was here and say no one!! The reason there are so many five star reviews is that in September they offered a $25 credit on your next service if you gave them five stars. This is unscrupulous! read more

Awesome service so far. Had 4 treatments done with Jordan and it's a huge improvement. I wish I called them in 2020 when we first bought the house. Responsive, quick, friendly , and very knowledgeable. read more

I've been with orkin pest control for decades and bugs don't stand a chance at my residence. I don't have ants, roaches, spiders, or other creepy crawlers. The reason for not giving 5 stars: The cost for pest control keeps increasing and I wish Orkin gives old timers who have been with the company for decades, some kind of loyalty discount or reward. read more

This company has been so responsive and the technicians I have interacted with have been so responsive and professional. Ian Rogge is our current technician. He is pleasant and helpful. He is always polite and no matter how ugly the job, he just gets right to it ! I am very impressed with Ian's attitude and work ethic. Thanks Ian and Orkin for such great service!! read more

We've had pest control services for a few years now. The service personnel always call in advance to let us know when they're coming and are accommodating if we have any special issues. Always friendly and professional. Highly recommended. read more

Clinton, Charles, Eric, Tracy, Hiromi are all amazing. I would not go with any other company. There so friendly and helpful.

I have been with ORKIN for the past 5 years. They have been servicing my home and have done a fantastic job in keeping all the unwanted bugs, insects and rodents away from my home. They are very flexible with their scheduling which makes it very convenient for working people. They have different plans for everyone so you can choose what fits your needs. Also would like to thank Abraham De Jesus for his hard work and helping me keep my home insects and rodents free. Also, thank you Orkin office employees for your support. Well done guys!!! read more

Very pleased with the service. Have had Quick response when a problem arises and explanation of causes.

Orkin's local rep Henry was what made the service worthwhile. He was friendly, knowledgeable, and a complete pro. He was able to figure out that the mainland service rep arranged for the wrong kind of treatment, and get us the correct treatment. The mosquito treatment we have has made a noticeable difference in the level of mosquitoes. Totally worthwhile to get this service. read more

Mark works diligently and meticulously. Very responsible. After a week he always calls to ask if the area still has pests.

Orkin is the best!!!!! Always professional and friendly and does an awesome job!!!!! Highly recommend!!!!!

I had a severe rat problem because of an adjoining auwai next to my house. Over the course of a year I am now rat free. Thanks Orkin!

Our technician, Fred, is awesome! He is always punctual and has a lot of information on any issues that come up for us relating to pests. We highly recommend this service. read more

We have been using Orkin for our bar/restaurant for years. Since we open late in the afternoon, they've always accommodated us. The staff are friendly and courteous. They help us with all our questions and concerns and also provide us with helpful tips. We've never had any problems with their service. I highly recommend them. read more

Very happy with our orkin guy. He gets the job done and he is very friendly. Nice guy. We have not had any problems and we don't have any big problems now it's all taken cared of. Thanks Orkin read more

Orkin providers are always professional, punctual and thorough. Whenever I have questions they promptly respond or if I need additional services it's never a problem. Highly recommend this company read more

Orkin has proven to be very reliable. Never had an issue with them. They provide excellent customer service, and make sure that my pest issues are taken care of by sending a tech on-site within 24 hours for FREE. Doesn't get any better than that folks! read more

Wow, on top of the worst service ever you actually took extra money from me without even asking? Shame! Technician F. came out because I missed my regularly scheduled building inspection/spray with a different company. F spent the entire 1st appointment alternately criticizing my apartment ("gee, you sure got lots of stuff!") and upselling ("did you know my daughter just graduated from high school? Gee, college tuition sure is pricey...") During the week afterwards F then comes back for a 2nd appointment all to lay down, I kid you not, a few Orkin- labeled fold em' up roach traps like you can buy for a dime a dozen at Longs, and I ask him "but you're gonna spray though, right?" to which he firmly replies yes. Then before he decides he's gonna spray he asks me if I'm going to sign up for a year's worth of treatments in advance, to which I answer "hey man, I really need to see how effective the treatment is first..." F gets all huffy like "hey, I thought we had a deal"(?) and then walks right out the door without spraying a single corner in the entire apartment, just plunking down the roach bait[!!!] A week later I get a call from Orkin. They ask me if I really intend to pay for a full year of treatments as F directed them to charge me for, and I irately tell them to cancel all future appointments with no lack of either clarity or anger in my voice. They assure me everything is canceled and I literally ask them "so that means I won't get charged for anything else after the roach bait incident, right?" to which they firmly reply yes. I hang up, annoyed but thinking the matter to be truly settled. I just came back from the bank today; I had to return a check that came in from Orkin, apparently they really went ahead and blithely charged me a further $100+ for an appointment "pre- charge" or some baloney like that even when they repeatedly promised me they would not after I had made ABUNDANTLY clear that I was afraid of this very thing happening to me... So, I decided to let you all know to steer clear of these cons; I mean it, at least if the exterminators are stealing your money 'cus they think you aren't paying enough attention then at least they could do a halfway competent job, amirite? Oh, and the best part? About two nights after the roach bait incident, I still saw little creepy crawlies running all over my kitchen counter and had to call a nicer dude over from another business. They got real good yearly treatment plans, btw... read more

Orkin Technicians and Customer Service Reps are super friendly, professional and very informative. They were patient in answering ALL my questions and gave me great tips in how to prevent/control my pest problems. read more

I have been using Orkin for my pest control over a year now. The first tech I had was really good and then he left and became a manager. He's now gone to the mainland, The second tech I had, I had problems from the beginning, Even after he would come, I would still have ants. More than once, he dropped off "bait traps" and told my husband to put it where the ants were coming. This is not our job and it's what we are paying the company for. Also, this did not take away the ants....he should have sprayed more or better. Now, after 3 weeks of ant problems in my house again, I have called the tech 3 times, no response, I called the mainland office and they said the management would call me. No response,. I called the local office and spoke to the front desk person I guess, she told me she would have the manager call me,. Still no response,. 3 weeks and counting,....endless ant problem....maybe I should go with another company after all this. I mean, they are crawling on my dining table, on my desk, on the walls, outside on the concrete.,,,.,.ugh,,,,, read more

Orkin - Crawling along the wall by my desk. They crawl all over my desk, too., - Pest Control Near Me - Honolulu, Hawaii

If I had an option for no star, it would be the rating. Their guy was rude and did not even do the job right. I don't know if he really did the job once he kicked everybody out of the unit (I do understand we have to leave the unit). We still see roaches running around the unit as I do this review. I guess he was not happy because he tried to charge more, but we stuck with the original service and price that the last guy did. The last guy was great. But this guy, I wouldn't want him in my place ever again. Terminix might have more friendly people and might do the job right. read more

I was very impressed with their operation from beginning to end of first treatment of our place. Friendly professional people and very efficient. They came immediately for initial meeting about service and pricing the day I called and the very next day we had our first pest treatment. Their prices compare better than other companies I had called and we see immediate results. I am more than pleased with Orkin! read more