1. Orion Massage

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Thousand Oaks, CA

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Orion Massage

3.0 (5 reviews)
Closed • 10:00 am - 9:00 pm

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8 years ago

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5 years ago

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Crystal Palace Massage - Business cards

Crystal Palace Massage

3.8(197 reviews)
0.9 mi

Amazing I just had a full body deep tissue and I'm going back .. she did an amazing jobread more

1 Star -- Very Disappointing Experience and Lack of Accountability…read more I normally don't write negative reviews, but I feel it's important to share my experience so others can make an informed decision before visiting this establishment. I went to Crystal Palace Massage on Wednesday Sep 30th hoping to relax and enjoy a massage. When the male massage therapist came in, I specifically asked if a female therapist was available. I was told there wasn't one and that I should have requested a female therapist when booking my appointment. Although I was uncomfortable with the situation, I decided to proceed. My preference for a female therapist has nothing to do with embarrassment. It's because I've experienced significant muscle soreness after massages performed by male therapists in the past, and I wanted to avoid that happening again. Unfortunately, after this massage, I developed severe pain in my left arm and shoulder. The pain became so intense that it woke me from my sleep. I could barely move my arm without experiencing significant discomfort. This was not ordinary post-massage soreness. I contacted the business to explain what I was experiencing, hoping for some understanding and genuine concern. Instead, I received a lengthy message explaining how experienced and licensed their male therapist was and suggesting that massage-related injuries typically happen immediately during or after a session. They also reassured me that because I had received a relaxation massage rather than a Thai massage, there was no reason to worry about an injury from the session. What bothered me most was how quickly they appeared to dismiss my concerns without knowing what was medically causing my pain. They offered me pain-relief patches and even a complimentary massage. While I acknowledge those gestures, I wasn't looking for free products or another massage. I wanted my concerns to be taken seriously. On October 8, 2026, I ended up going to Kaiser Permanente Urgent Care because of the pain. I was evaluated for left shoulder joint pain and prescribed two anti-inflammatory medications, including oral medication and a topical gel. I understand that not every symptom following a massage is necessarily caused by the massage itself. However, I know how I felt before my appointment and what I experienced afterward. What disappointed me most was the way my concerns were handled. Rather than simply acknowledging my experience and encouraging me to seek medical attention, the initial response focused heavily on defending the therapist and reassuring me that the massage couldn't have caused an injury. Customer service isn't just about how you treat people when everything goes well. It's also about how you respond when a customer tells you something went wrong. I will be attaching screenshots of our communication so others can read the business's response and form their own opinions. I sincerely hope the business takes this feedback seriously and handles similar situations with greater empathy and professionalism in the future. Unfortunately, after this experience, I will not be returning.

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Dahan Massage Spa

Dahan Massage Spa

3.7(71 reviews)
4.7 mi
•$

I looked this place up on my birthday and was surprised they had a couple's massage. I called to…read moremake an appointment and they were really helpful in offering me the next available time. Luckily I got there in time and the place had a peaceful ambiance to it. The massage was really relaxing and soothing. I was pleased that my boyfriend had the time to calm himself and treat his body with a massage. My birthday present was unexpected, but at the same time, a very memorable one :)

So awful- I know the massages are really based on the person you got but there's a few other things…read moreto consider. Keep in mind that I'm going to massage about every two weeks. I tried a new place because my three back ups were all booked the day I wanted to go. This place is very dirty. They have disgusting carpet that never gets vacuumed in the rooms. I only know this because I dropped my earring and turned the light on and was met with a very gross flooring. They don't use the table extension for you to put your face through. They just give you a little donut with a paper towel on it that's disgusting. You smash your face into the massage table over and over again during the massage. It's ironic because I saw the face hole extension things under the bed when I dropped my earring. They just don't use them. When they have you flip over they give you a pillow to lay your head on. If you turn the light on after your massage I'll see how disgusting that pillow is too. Yuck. Apparently there is a wine tasting room next-door. That sounds very appealing to get a massage and then go winetasting after I guess? However, you can just hear the live music booming through the walls while you're getting a massage. It's not very relaxing. During my experience my lady did not understand what the word "NO" meant. I think that she thinks it means to bruise me over and over and make me stop the massage. I have a black bruise on my vertebrate. Never go here.

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Orion Massage - massage - Updated October 2026

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