Loved it! Got 1 hr deep tissue for $70. I haven't been here before so I was unsure of the vibe…read more Sunny took great care of me and made me feel comfortable. I have bad shoulder and neck issues and the next day I felt amazing. Definitely will be back for my monthly sessions

If you want the deepest massage, you've ever experienced, go see Sunny. It's important to know that…read moreif you are frail or weak in anyway, do not go see Sunny. You will need to have a high tolerance for pain because she is literally standing on your back and there was nothing relaxing about the massage some people prefer to relax, so if that is you do not see this therapist. But if you need bodywork to get out some major kinks that have been around too long then go see Sunny!

Amazing I just had a full body deep tissue and I'm going back .. she did an amazing jobread more

1 Star -- Very Disappointing Experience and Lack of Accountability…read more I normally don't write negative reviews, but I feel it's important to share my experience so others can make an informed decision before visiting this establishment. I went to Crystal Palace Massage on Wednesday Sep 30th hoping to relax and enjoy a massage. When the male massage therapist came in, I specifically asked if a female therapist was available. I was told there wasn't one and that I should have requested a female therapist when booking my appointment. Although I was uncomfortable with the situation, I decided to proceed. My preference for a female therapist has nothing to do with embarrassment. It's because I've experienced significant muscle soreness after massages performed by male therapists in the past, and I wanted to avoid that happening again. Unfortunately, after this massage, I developed severe pain in my left arm and shoulder. The pain became so intense that it woke me from my sleep. I could barely move my arm without experiencing significant discomfort. This was not ordinary post-massage soreness. I contacted the business to explain what I was experiencing, hoping for some understanding and genuine concern. Instead, I received a lengthy message explaining how experienced and licensed their male therapist was and suggesting that massage-related injuries typically happen immediately during or after a session. They also reassured me that because I had received a relaxation massage rather than a Thai massage, there was no reason to worry about an injury from the session. What bothered me most was how quickly they appeared to dismiss my concerns without knowing what was medically causing my pain. They offered me pain-relief patches and even a complimentary massage. While I acknowledge those gestures, I wasn't looking for free products or another massage. I wanted my concerns to be taken seriously. On October 8, 2026, I ended up going to Kaiser Permanente Urgent Care because of the pain. I was evaluated for left shoulder joint pain and prescribed two anti-inflammatory medications, including oral medication and a topical gel. I understand that not every symptom following a massage is necessarily caused by the massage itself. However, I know how I felt before my appointment and what I experienced afterward. What disappointed me most was the way my concerns were handled. Rather than simply acknowledging my experience and encouraging me to seek medical attention, the initial response focused heavily on defending the therapist and reassuring me that the massage couldn't have caused an injury. Customer service isn't just about how you treat people when everything goes well. It's also about how you respond when a customer tells you something went wrong. I will be attaching screenshots of our communication so others can read the business's response and form their own opinions. I sincerely hope the business takes this feedback seriously and handles similar situations with greater empathy and professionalism in the future. Unfortunately, after this experience, I will not be returning.

I just had a massage by Ann. great massage, she worked on the areas I asked for. Very clean and…read moregreat staffing. I will be back

Worked with me on short notice. Quiet kind service next time I may ask for more pressure but this…read morewas a gold first trial.

Located across the street from the Target plaza near Denny's, just off the freeway. Very close to…read morethe street, it's very easy to miss this place and it would be a shame if you did. The parking lot is small and shared with a couple of other businesses, most notably Conejo Coffee, a nice place to relax after your treatment. There are a few more parking spaces in the back and many more in nearby lots (though not recommended as they are for neighboring businesses). As a last resort, there are acres of parking across the street in the huge Target/Home Depot plaza. The place is small with only 3-4 private rooms brand, but as it is brand-new as of this review, (opened in February 2018) it is still very fresh and clean. Generally two masseuses on duty, the all female Asian staff offers both Thai and Swedish stye full-body massage, and while far from "therapeutic" the services offered by all is good for relaxation purposes. The ladies seem friendly and upbeat providing mild chatter, and a good command of the English language, so one can communicate easily any problems or guidance. The massages themselves are thorough and satisfying, and while I have personally experienced more therapeutic sessions from other businesses, this particular spa is so close to me, offers extended hours (10am-9pm 7 days a week) and rarely busy that I'm not complaining. The downside is that they charge a bit more (approx $10) than almost any other such spa in the Conejo Valley, and often there is only one staff member on duty, so if she has a client, one will have to wait and return (I was turned away twice but offered a discount rate both times for my inconvenience.). A simple appointment booking is a good idea just to be on the safe side. Tipping is highly appreciated but never demanded.

You don't come here for a spa experience but a good massage to release stress and knots. I have…read moreback issues and tried this place out and she did a great job! They had a bit of an issue with their credit card machine so next time I will bring cash.

Pros: Hank was amazing gave an amazing foot and body…read moremassage. Interior decor was relaxing ----------------------------------------------- Cons: *****There was definitely a Language Barrier.*** I had to talk to the owner (who understood English) on a cellphone . I did not make an appt so I had to leave for 15 min and return that is understandable. Next time Ill make an appt.

I had Cindy and she was amazing! There aren't that many places in Cam that I think are worth it,…read morebut this place was. Good atmosphere, great customer service and, of course, the massage.

I was extremely impressed with Kim. I wasn't completely sure what type of massage I needed but she…read morefelt me out and knew what was needed and where. She makes every minute count and believe me it is worth every penny! Big thanks to Kim and her knowledge of the body!!

Great experience, Kim is lovely and talented! Very clean, nice facility and massage bed/linens…read more Wonderful massage, I feel like a new person. So easy to schedule by texting. Very happy that I discovered Kim!

I always go to Anna, and she is very good! I have a pretty low tolerance for deep or strong…read moremassages, and Anna always uses just the right amount of pressure for me. I feel very relaxed and refreshed afterward. Her massages are especially helpful for my sore muscles after working out and from spending long hours sitting in front of a computer. I always leave feeling much better. Highly recommend Anna!

I just tried this place out! Great experience, very kind and friendly…read more Definitely recommend! Anna and Mindy massaged my husband and I, they didn't disappoint! Give it a try!

Good place really good massage friendly people like three times so far but really good massage was…read moretotally happy and satisfied

Clean, prompt, friendly, professional. Great value. I get the combo one hour facial and one hour…read moremassage for $138. Even includes hot stones.

Call this review FOUR AND A HALF STARS, and I'll likely upgrade it to five in the future…read more Bought this service as part of a B-day gift for my fiancè. She came back saying Kathy McCoy gave her the best massage of her life! The right touch, the right speed, the right pressure... So, where does that last elusive half star come in? "ATMOSPHERE" Kathy is working on eventually getting a proper place to offer her services. Right now, she is working out of a medical office. Once Kathy gets into a spa room; she will have the whole experience. When she has the whole experience; she will also have her FIVE STARS! Meanwhile, we'll just have to enjoy Kathy at the medical office.

Kathy just gave me one of my best massage in my life. Her massage is like a beautiful song with…read morehigh and lows. It is a wonderful experience. Not only I have a more relaxed body bu also a lighter and clear mind. Highly recommend.

All the times I went there always they didn't give. Me The 60 minutes as one hour , they give Me…read moreonly 35-45 minutes and then after all a tip is requested

Wendy is very nice, kind, professional and strong! The venue…read moreis very clean, organized and smells good. I usually go here with my fiancé to get a couples deep tissue massage or they can also walk on your back. We love coming back here!