Loved it! Got 1 hr deep tissue for $70. I haven't been here before so I was unsure of the vibe…read more Sunny took great care of me and made me feel comfortable. I have bad shoulder and neck issues and the next day I felt amazing. Definitely will be back for my monthly sessions

If you want the deepest massage, you've ever experienced, go see Sunny. It's important to know that…read moreif you are frail or weak in anyway, do not go see Sunny. You will need to have a high tolerance for pain because she is literally standing on your back and there was nothing relaxing about the massage some people prefer to relax, so if that is you do not see this therapist. But if you need bodywork to get out some major kinks that have been around too long then go see Sunny!

I am a 34 year-old female construction worker who cycles daily. My muscles are constantly sore and…read morefatigued. My schedule doesn't allow me to go to a regular massage therapist where I have to book an appointment well in advance. So I usually go to the Chinese foot massage places where I can simply walk in. Needless to say, these are always hit and miss. Let me tell you, this place is a hit. One of the best massages I have had, and I get them regularly. The lady was strong, did a fabulous deep tissue, her strokes were long and fluid. There is a bar bolted to the ceiling where she could hold on as she walked on my back, allowing her to control the amount of pressure. It was simply fabulous. The place is clean, smells fresh, I was seen right away on my lunch hour at straight up noon (most places are usually packed at lunch and run out of therapists, I saw at least five other people in there, and there were at least two masseuse's waiting). She did a hot stone massage near the end of the hour, and while those sat on my back, she gave me a fabulous head massage. Simply fabulous!

Terrible experience. One lady started, walked out after 15min without saying anything, and a…read moredifferent lady started with no explanation. And then she went out 3-4 times to take payments from other customers. I was never fully covered, at one point sheet was completely off when she walked out and back in. This place should be out of business.

Amazing I just had a full body deep tissue and I'm going back .. she did an amazing jobread more

1 Star -- Very Disappointing Experience and Lack of Accountability…read more I normally don't write negative reviews, but I feel it's important to share my experience so others can make an informed decision before visiting this establishment. I went to Crystal Palace Massage on Wednesday Sep 30th hoping to relax and enjoy a massage. When the male massage therapist came in, I specifically asked if a female therapist was available. I was told there wasn't one and that I should have requested a female therapist when booking my appointment. Although I was uncomfortable with the situation, I decided to proceed. My preference for a female therapist has nothing to do with embarrassment. It's because I've experienced significant muscle soreness after massages performed by male therapists in the past, and I wanted to avoid that happening again. Unfortunately, after this massage, I developed severe pain in my left arm and shoulder. The pain became so intense that it woke me from my sleep. I could barely move my arm without experiencing significant discomfort. This was not ordinary post-massage soreness. I contacted the business to explain what I was experiencing, hoping for some understanding and genuine concern. Instead, I received a lengthy message explaining how experienced and licensed their male therapist was and suggesting that massage-related injuries typically happen immediately during or after a session. They also reassured me that because I had received a relaxation massage rather than a Thai massage, there was no reason to worry about an injury from the session. What bothered me most was how quickly they appeared to dismiss my concerns without knowing what was medically causing my pain. They offered me pain-relief patches and even a complimentary massage. While I acknowledge those gestures, I wasn't looking for free products or another massage. I wanted my concerns to be taken seriously. On October 8, 2026, I ended up going to Kaiser Permanente Urgent Care because of the pain. I was evaluated for left shoulder joint pain and prescribed two anti-inflammatory medications, including oral medication and a topical gel. I understand that not every symptom following a massage is necessarily caused by the massage itself. However, I know how I felt before my appointment and what I experienced afterward. What disappointed me most was the way my concerns were handled. Rather than simply acknowledging my experience and encouraging me to seek medical attention, the initial response focused heavily on defending the therapist and reassuring me that the massage couldn't have caused an injury. Customer service isn't just about how you treat people when everything goes well. It's also about how you respond when a customer tells you something went wrong. I will be attaching screenshots of our communication so others can read the business's response and form their own opinions. I sincerely hope the business takes this feedback seriously and handles similar situations with greater empathy and professionalism in the future. Unfortunately, after this experience, I will not be returning.

I just had a massage by Ann. great massage, she worked on the areas I asked for. Very clean and…read moregreat staffing. I will be back

Worked with me on short notice. Quiet kind service next time I may ask for more pressure but this…read morewas a gold first trial.

I just had an incredible massage with Pearl, and she is so amazing! She knew exactly what to do to…read morehelp me, and she is so extremely knowledgeable about her craft! I'm already booking my next massage with her, thank you so much!!

Unfortunately, my experience with Joe was extremely disappointing. I had a great experience with…read morePeter, so I expected the same level of quality. I requested deep tissue, but Joe immediately used his elbow on my cold muscles without warming them up. Later, his thumb work was uncomfortable because his nail was poking me. When I asked him to work on my hands he sat down moving his hands over my hands without applying any pressure at all. What made it worse, I had two appointments canceled with less than 30 minutes notice. For a session with a "Master Therapist," I expected much better. I felt like the quality and care simply weren't there. I will not be returning.

I'm Not sure what all the bad reviews are about. This place…read morewas wonderful and so reasonably priced. Nancy gave me a massage and listened to my needs, she even added hot rocks to help with some of my lower back pain. I felt safe, the place is clean, and has a wonderful atmosphere. I can't wait to go back!

If I had only two words with which to review my experience here, they would be "fast" and…read more"furious." With more words, something like this: I was really stressed out and trying to avoid burning out totally so I thought I'd get a massage. I came in during my lunch break to ask about an evening appointment and the woman behind the counter asked what time, I said 4:30 and she said okay, see you then. She didn't ask for my name, contact info, what I wanted done or for how long. Do they only have one option here? I came back at 4:30 and the woman showed me to the massage room. It was minimalist but functional. She didn't seem ready to volunteer any information so I asked how long the massage would be? 60 min? 90 min? I was told one hour. She left while I undressed and lay on the table. She returned and began. I told her I had come in because I had injured my left shoulder and wanted some help. She focused almost the whole hour on my shoulders which I appreciated, but overall she was just so... uncommunicative. She asked nothing of me, and only once asked if I was okay. She was very strong and seemed knowledgeable in the ways of muscle massage, but did not seem to have a great empathy for me as a customer. I'm more sensitive than most and her strong touch was mostly uncomfortable, sometimes painful. She responded some when I flinched, cried out or tensed up but her fingers and hands felt like steamrollers over the knots in my muscles. I already knew I liked a slow massage, but this made me 100% certain. It felt like she was trying to cram 120 minutes of massage into 60 and the hot towel was nice, as were the hot stones when they didn't feel like they were burning me. Her abrupt departures from the room to get those things was a little awkward though, and twice the pressure she put on my sore muscles reduced me to tears! I waited a few days before writing this review. I wanted to see if the massage had made my shoulder better. If the gain was worth the pain. The next day, my shoulders and neck were literally sore to the touch. Gentle pressure on them hurt, though that went away by about the second day. My shoulder feels better than it did, but I don't have improved range of motion I had hoped for. Finally, I was hoping a massage would pull me back from the brink of burnout, but I had to take two days off work after my massage because the whole thing had so completely worn me out it pushed me that much more over the edge. Also I had no idea how much things cost since there was really no communication! After my massage I went out to the front desk (where the woman asked me for only the second time if I was okay) and asked how much it was. She said $40 per hour. I confirmed I had been there for an hour and paid/tipped and left. Final thoughts: If you like a strong massage and are not too picky about technique or communication about your wants/needs, this might be the right place for you. If you need someone who makes an effort to understand you as a person and your needs for massage, I recommend looking elsewhere.

Sunny did a fantastic job 10/10 highly recommended great service would definitely come back againread more

I came here about a month ago with my mom for my first ever massage, and unfortunately, it was an…read moreuncomfortable and unsettling experience from the start. They made my mom pay upfront in cash only which was already super shady. The place is overall run down and gave more of a creepy vibe rather than relaxing. I thought me and my mom would be in the same room but they separated us which made it even more uncomfortable. During my massage, I kept my pants on because I wasn't comfortable taking them off. The massage therapist asked if I wanted to remove them, and I clearly said no but she pulled them down slightly anyway, exposing part of my lower back. That completely ignored my boundaries and made me feel really anxious and vulnerable. This was supposed to be a relaxing experience, but instead, I just wanted it to be over. I wouldn't recommend this place, especially if it's your first time or if you care about privacy, respect, or professionalism.

Jay is amazing!!! I was so surprised that he had so much knowledge of the body, and was able to…read morework through certain injuries and flexibility training with me even. His background in dance is so helpful because he is very good at targeting specific athletic needs and he could immediately figure out where my pain was coming from. Definitely book him, whether you want a relaxing massage or something deep tissue, he is incredible. Also, his massage bed is by the the best I've ever used!

Jay was life changing! I was in soo much pain and he literally came and saved the day and mad me…read morefeel so much better. The day before he came I literally couldn't move the next day I saw him he fixed me and I was sooo much better and had my life back. I can't wait to see him again

Call this review FOUR AND A HALF STARS, and I'll likely upgrade it to five in the future…read more Bought this service as part of a B-day gift for my fiancè. She came back saying Kathy McCoy gave her the best massage of her life! The right touch, the right speed, the right pressure... So, where does that last elusive half star come in? "ATMOSPHERE" Kathy is working on eventually getting a proper place to offer her services. Right now, she is working out of a medical office. Once Kathy gets into a spa room; she will have the whole experience. When she has the whole experience; she will also have her FIVE STARS! Meanwhile, we'll just have to enjoy Kathy at the medical office.

Kathy just gave me one of my best massage in my life. Her massage is like a beautiful song with…read morehigh and lows. It is a wonderful experience. Not only I have a more relaxed body bu also a lighter and clear mind. Highly recommend.

Had a massage with Claudia, first time. The space was beautiful and peaceful, open and relaxing,…read morenice music and warm comfortable table. The massage itself was amazing and found myself drifting away into the clouds as she cleverly searched my entire body for tightness and knots. Very thorough with a very caring and loving touch and the perfect pressure. Thrilled to have found her!

Fantastic body work and great experience. Very neat and clean place. Would definitely recommend to…read morevisit.