I always have a great experience at a Penguin store. And this location is no different. I usually come when they're not too crowded and the customer service is impeccable. There have been times when I've basically been given personal shopper like service. It was great! But even when I've been here and they're busy I am greeted upon entering and there's always someone who is quick to come over and politely ask if I need help with anything. It's great! I love Penguin clothes. I wear at least 1 piece of their clothing almost every day. And being able to go sopping in person vs online is great. I wish most of their other stores hadn't closed down over the years. But this location is always a must visit when I am in the area. They're always having sales and the inventory is always great. It's hard for me to come here & not pick up at least one thing. read more

First, I would like to thank Yelp for offering a site to post reviews. Unfortunately the Original Penguin site does not offer a way to post product reviews, only site reviews and if they are not 5 star then it is not published. Now to the point, I have purchased dozens of shirts from Original penguin over the years, with great success. However, the last purchase for $104 was 4 tshirts. I have at least 20 different colored tshirts and love all of them. Unforunately, original penguin has changed the garment to include a tag attached to the collar. ALL OF MY PREVIUOS TSHIRTS HAD PRINTING which is great because the new tshirts have a tag that seems to made out of some type of material realted to sandpaper (slight exageration) that itches lIKE CRAZY TO THE POINT OF RUBBING MY SKIN RAW. NO problem. was my first readtion, I had tags before that were simple to remove and VIOLA' !! no more tag. However, for some unknown reason Original Penguin Designers decided to attach the tag in such a way the makes removal without damaging the material impossible (Not Virtually impossible, truly impossible) I contacted customer support, provide pics of the tshirts as wll as pics of the dozen or so other Penguin Tshsirts noting 'long time customer' 30 years, and literally dozens of shirts and other Penguin items I recieved a couple of very nice replies to mine, thanking for the precision explanation of my issue and the pics. Response was a canned standard response of 'sorry about yer luck' no return since the shirts were washed (thinking it would not be an issue to remove the tag) and not a peep about the more than $1000+ worth of products I had purchased that did not have tags and 'we will notify our design team of your problem/ Meanwhile the Hunded bucks is in our bank account and 'have a nice day' NO offer to correct or help with my issue, perhaps a discount on other items that may or may not have a tag.. Pretty much a B**** slap, on top of having to keep 4 shirts I cannot wear, 2 of which wse damaged when i VERY CAREFULLY attempted to remove the sand paper-like tags , $50 a tshirt is not cheap - plus this company apparently cannot or will not stand behind their overpriced shirts. I just wanted anyone to know that can relate to my predicament, and save you some cash and a the frustration of dealing with what is now, it seems, more interested in the short tearm Hindred than the longer term that is much more lucative thanks again for the opportunity to post my 2 cents worth tony guinn (the true Original Penguinn) read more

Extremely great service! They tried their best to find me the best deal and great discounts. You wont be disappointed

I love this store. It's the only place I've shopped over the past two years for for button down casual shirts. I used to go to Tommy Bahama, but quickly got tired of paying $100 per shirt. With Original Penguin, you get great service, a quality product, and a fantastic price (especially when they are having a sale, usually around $30/shirt). These are shirts you'd find at Nordstrom for $50-$60 each. They usually get new shirts every month. I try to visit once every 2-3 months so everything is pretty much cycled out. If they don't have your size in stock, ask a manager and they can check other stores to see if they can ship it directly to your home for free. Naomi has helped me on numerous occasions and has contributed greatly to my 5 star experience. Talk about service! read more

Original Penguin - Men's Clothing Near Me - Orange, California

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It's hard to find Munsingwear/ Penguin clothes, so it's great to have an outlet location nearby in Orange. The store is a good size, so they have a fairly broad selection and a good range of sizes. The only thing that's underrepresented is their range of polos. It's really no fault if the shop, it's just that Penguin has such a huge range of polos that it's impossible to represent them all. About a quarter of the store is dedicated to women's clothes, but they don't carry much more than the staples. The store has two dressing rooms, they usually have two workers, and the store doesn't get busy often. So it's usually a comfortable shopping experience. If you're unfamiliar with the brand, I think they are like Hilfiger but slightly more upscale both in quality and in price. However the size scale skews much more towards the thinner, more athletic side. So it can be hard to find items for chunkier people like myself. The store is located at The Outlets at Orange, which is a great mall. It's easily accessible from the freeway, there's usually plenty of parking, and there's a good range of stores and restaurants. read more

I bought about 15 items from the penguin store in Las Vegas, and over half of the items were for my son. But when I returned home, he didn't like most of the clothes I picked out for him, so lesson learned dealing with teenagers. LOL Initially, I thought I had to go back to the Vegas store to return the items, but I decided to call the nearest penguin store which was at the Block, to find out. On the phone I was greeted by a nice gentleman by the name of Rudy, and he assured me that it's no issue returning the items as long as we had the receipt and the tags and everything is still new. Luckily when I arrived at the store, I was helped by the same gentleman Rudy. Took care of everything for me easily, and I was out of there within 5 minutes. So, keep up the great work guys, cause you guys at the Penguin company are awesome! read more

awesome customer service. dude was managing 3 people at once but its not like he was cutting anyone short. more womens stuff please read more

I really like this store it's clean quite no sale pressure and no one following you and none overly checking in on you to see if they can get things for you. I enjoy buying from a staff member Name David I like to call him "Dave". He is a nice guy attentive to me, but not overbearing always tells me about the deals/ specials and how much I can save. I have seen him clean the changing rooms constantly and wipes the counter to pay for items after each transaction. He is very nice has a calm demeanor and soft spoken. I like the styles of clothes very casual clean cut with lots of great designs. read more

Ahhhhmazing service provided by the store manager Naomi and Bryan. From the moment we walked in we were welcomed and became best friends at the end of our shopping experience lol Naomi is definitely a great asset to this corporation as she went above and beyond to teach us a little history about where the original penguin started. Needless to say that we walked out completely satisfied with a huge bag filled with some goodies!! Keep up the great work!!! There's a reason this location has great ratings!! read more

"Hi. Welcome to the Penguin store. Today is the last day everything in the store is 40% off it's lowest marked price." My only manageable response was to let out a long, high-pitched shrill reminiscent to what you would hear if you were to tell a pig-tailed, nine-year-old Japanese girl in a school uniform that her Tamagotchi had a baby. Opened just a few days before Thanksgiving, Original Penguin's latest factory store at The Block at Orange still has that new store smell. About ninety percent of their retail space is dedicated to Men's Clothing & Accessories (polos, t-shirts, long sleeves, outerwear, shoes and the like). Only a small corner is dedicated to Women's & Kid's Clothing. By the very nature of it being a factory store, you know there's a good reason some of this stuff didn't sell at full retail; fugly is fugly no matter how much you discount it. Lucky for us, it only takes a reasonably-trained eye to get away with some awesome steals instead of coming away looking like Dennis Rodman's stylist. read more

Original Penguin - Men's Clothing Near Me - Orange, California

Staff was super nice and accommodating. Helped me find the size I needed and recommended what styles to wear depending on the situation. I also forgot to use the Yelp coupon and they were gracious enough to redo my transaction to get the discount. Jessica was amazing and so is her name. ;) She greeted me at the door and totally helped me pick out some polos for work. And I'm totally glad she was working there because I wasn't too sure on which polos to try on since they're kinda for men. Fortunately, there were XS and S sizes that fit perfectly. The place was clean, neat, and organized which I think shows how much the employees really care and they actually like wearing the clothing. Anyway, the rewards program gives you a 20% off coupon right off the bat, so totally sign up for that. And they're cheaper than Bloomingdale's and Nordstrom Rack! read more

Generally, Penguin stuff tends to be quite expensive you you buy from other retailers. Shirts will cost upwards of $50-$60 while t-shirts are $20-$30. The Original Penguin at the Block actually strays from these prices and actually makes the brand somewhat affordable. It seems like everything in the store is one sale. Sales range from 25% to 50%. It's a great place to buy accessories - I got some bow ties, ties and belts here. The customer service reps are extremely nice. I definitely recommend this spot if you're looking to get Penguin gear. read more

My boyfriend and I came into the store a couple weeks ago and man, were we impressed! Jess and See were so friendly and helpful without being in your face or trying to make any sort of sales goal. They were helpful in locating the sizes we needed whether in the stockroom or another place on the floor. On top of that, they told us about the days they have deals and events and how best to be tied in. My boyfriend has loved Penguin forever and was so sad when the Newport Beach location closed. But man, the Orange location is full of friendly associates and we'll definitely be coming back! Thanks Jess and See! read more

Friendly and customer oriented. The staff were helpful in checking in with me but not overbearing. They were easy to talk with and went the extra mile to make me feel taken care of. This was my second time in This store and it was a great experience. read more

Original Penguin - Good deals! - Men's Clothing Near Me - Orange, California

Came today for shopping and ended up buying a lot of clothes the people were so nice the girl helped me getting different sizes and she was so helpful Thanks read more

This place is awesome. Plain and simple. Awesome Penguin gear at ridiculously low prices. Everyone that works there is really nice and helpful. This place rules. read more

Talk about first class service from Fernando last night when we stopped in to shop for an outfit. He was very helpful, putting shirts, ties, slacks together for Jeff. They really have a great selection for dressy and casual pieces of clothing. The 40% off sales are outrageously wonderful. Jeff eventually purchased a dinner jacket, button down shirt, socks and a skinny tie to wear for a wedding this weekend in the Bay Area. Thanks Fernando for the customer service! read more

Pretty cool... The Midwest version of LaCoste (alligator shirts) at half he cost, and the same cool factor. I will be back! read more

Big fan of penguin clothes and what's not to like about outlet store prices. I've been here a few times and they always have plenty of polos and shirts in stock and there is always some type of sale going (on my last visit it was buy one get one 50% off) Typically not a fan of outlet stores because its usually really crowded and everything is picked through (i.e. messy) but the penguin store is really clean and the employees are super friendly. I used to buy my penguin polos and shirts at Macy's but the selection and prices here are way better. read more

I came in just to browse for a gift but Alejandro made my experience so enjoyable that I decided to buy my brother's birthday gifts here! His customer service was probably the best I've had in a store. For me it was a good balance of getting to know the customer, helping out with suggestions, and letting me shop without breathing down my neck like most store associates. Definitely a great experience! read more

Naomie and her team is super awesome and the clothes are nicely fit to my physique. Definitely coming back here soon!

TLDR: Best service, life-changing, motivational, amazing deals. Go now! Talk about perfect service in an industry with hard to please customers. This location along with all their employees are the reason why my entire wardrobe is now Penguin. It started with a random encounter while I was strolling through the Outlets at Orange. I had been thinking about dressing more my age (old manchild) and walked in with no real expectations. By the end of it, I had a week's worth of outfits that all mixed and matched perfectly. That's how good the people are in this store! No pushy sales, just a genuine desire to help their customers achieve their fashion goals. I seriously went in to look at a shirt that caught my eye and wasn't expecting to change my wardrobe, and consequently my life. What? Yeah, the clothes were nice, and I bought them tight to motivate me to lose some weight. Long story short, a year later, I've lost 50 pounds and have returned multiple times to switch out my baggy clothes. I'm healthier, happier, and dead sexy now all because of Penguin and their crew! No really. Sounds like I'm embellishing a bit, but if it wasn't for these fine threads, I probably would have stayed a sad fat middle-aged guy. Thank you, Steve, Olivia, and every other store member who have helped me along my journey. Apologies for not remembering all your names, but you are all amazing people. I'm a believer in strong leadership creating strong companies. Penguin corporate, if you're listening, you're doing something right, especially with your managers! read more

Penguin polos are vintage-y golf shirts that come in vintage patterns (stripes, checkered, plaids, herringbone) and they look good on guys! I used to buy discounted Penguin at Off 5th and Nordstrom Rack.. so I'm wary of disclosing that my accidental trip to this Penguin store led me to TONS of shirts for $20!! (I used to consider $35 for a penguin shirt to be cheap) Not only polo shirts, but button up shirts, v neck sweaters, ties ($15). Last chance rack - hit it.. Too bad the girls selection was so-so. This is a definite must for Christmas, birthdays, etc for your guy friends. Penguin shirts show you care. read more

Was anxious to come here since I'm a fan of penguin clothing. Unfortunately I did find some shirts I liked the, the fit was too snug around arms, even for a classic fit. -:-( Was a bit disappointed. But the staff was friendly and helpful in answering all questions I had. read more

I've been a fan of Original Penguin's shoes for more than 5 years now, but I never realized how great their clothing line is, as well, until I visited their outlet store in Orange for the first time last year. They have an incredibly wide variety of styles in stock, so I pretty much never leave without at least five or six new items for my wardrobe. Best of all, the employees that work here are always extremely helpful and have even made it a point to learn more about me as more than "just a customer." It's pretty clear that they truly enjoy working here and that they sincerely care about putting together the perfect new outfits to help each of their visitors leave happy and confident with the purchases that they have made. read more

I went into this store for the first time and let me tell you I could not say enough how AWSOME Jose E. and Fernando A. we're. These two guys were so nice and helpful, I was looking for shirts for my son and they were just the best! Very nice and so easy to get along with. Thank you to both of you for your kindness, I will definitely be back. Tina F. read more

I got a Penguin shirt from a thrift store and I love it so I was really happy to see that there's a store here in Orange and that it's affordable because it's an outlet store. As other people have mentioned too, the staff is very helpful and the shirts are high quality. read more

One of the best customer service I've experienced in a clothing store. Very helpful and super nice staff! Definitely will shop here again.

Brother recommended this place. Shopping for hubby. Fernando and Alberto were very helpful and friendly. Will definitely shop here again. Awesome customer service. read more

This store always has a good sale going on and Steve is awesome and very accommodating!

great quality penguin items that are always on sale! plus the staff is super friendly.

I came in today looking for some help with some shoes for a couple of pairs of pants that I just bought. I needed some style advice and was hoping to get some great prices too. I succeeded on both! Megan and David we're super friendly and willing to take as much time as I needed to find the shoes that were best for me. This was a great experience. I would definitely come back again. read more

Horrible customer service, fake personality that thought they were too good too speak to you if you didn't fit a profile... Won't be back!

Good customer service! Fernando and Edly are very helpful about the products. I found some short and pants are nice with 70% off. Store always has 40% off. read more

I HIGHLY RECOMMEND this store. The prices are great and the staff is VERY hospitable. Esly assisted me on 3/20/16. He was very helpful and accommodating. Looking forward to shopping there again when I am in OC. read more

Great shopping experience and even better customer service! Megan was very helpful, I will definitely come back :)

A shirt on a mannequin in the window caught my eye and the manager of the store was wearing the same shirt, ended up buying it for my boyfriend and the staff was really friendly and engaged in conversation with us, we were greeted and helped out by multiple staff members! read more

I came here in the morning and was given superb customer service from Fernando. He went above and beyond with helping me and made my transaction of size exchange go so smoothly. I am a frequent shopper here and every time I come customer service was always on point. Thanks again Fernando for making my visit today so enjoyable and easy. You have great customer service skills! read more

Steve and Olivia are the best! They were so helpful and helped me and my boyfriend find everything we need. They are a great asset to the store! Very happy customer :) read more

I just bought a wonderful short sleeve shirt for $17. Wow! Great prices. Great staff. Great selection. I highly recommend it.