Oudy was a great help, we originally had ordered the wrong tires but he was able to find and order…read morethe right size for us and get the installation all done within a couple of hours. Plus tacked on the inspection too! Overall great service and super nice, would highly recommend!

Please don't stop for this location for service or even get gas…read more I got a groupon coupon for 4 wheel alignment with appointment. The service guy or manager or owner who came after I arrived with her girlfriend told me that it was just for front tires. I wanted to show him that coupon. After he said if you back side has another problem we are not going to touch it without look my car. He did not check my car back tires and he said he will do just front. I did not accept it and left the store. He was so rude and looks like he was in rush. His girlfriend was waiting him at the car. After I left they left too. He doesn't want to work on my car clearly because her girlfriend was waiting him. This is not business. I complain them to Groupon. We will see how they resolve it. But definitely I will not come this location for alignment. Update 08/03/2024 First as a business owner you should take care of your sold coupons. You can not tell lies to costumers like "Coupons for just for 2 tires or we can not do back tires because of issues on your back tires etc. I got another coupon from Midas they did my job perfectly without any problem. Check Midas Coupon on Groupon which I got after your worse approach. Would you like to see how the business should be? I got 5 star job from them next day. Second you keep continue to FRAUD people with your fake Groupon coupons even you said you stopped with Groupon. You wrote you are not taking Groupon anymore on Google review but I took some pictures and shared in Goole Review. Please stop saying lies to people. Third do you think some people works with hourly rate and they don't get paid if they don't work? Even Groupon refund it, that people still loose their time and effort to be there trusting you coupons. Also they can loose their jobs because they need to go for service another work day. Stay away from this place. Also I will write a complain letter to Shell.

I brought in my older RX7 that was having an issue starting up reliably. They did an amazing job…read moregetting my start up issue sorted and they even replaced my semi-broken door handle as well. They also took the time to show me other potential problem areas to consider addressing later down the road. Amazing service that I would highly recommend!

It's been a couple years and there is still no one I'd trust more than Ted and Jimmy to communicate…read morewith transparency and provide honest advice about necessary repairs. Herb Chambers attempted to charge me almost $4k to repairs they considered "mandatory," and Ted talked me off a ledge from selling my BMW and only made one repair that cost less than $900 and I walked away with a clean bill of health. These guys are the best!

As a single, female driver I experience a lot of anxiety trying to find a shop that doesn't take…read moreadvantage of my limited knowledge of car maintenance. I found John and Nicks through a Reddit thread and felt comfortable and respected during my service. They were friendly and communicative. I will definitely be returning.

I have been bringing cars to John and Nicks for 22 years and on each occasion the guys did an…read moreexcellent to exemplary job --whether annual inspections, routine maintenance, or more complex issues like engine malfunctions. They are not just courteous but kind. I've been quoted prices that when compared with dealerships are more than fair. On one occasion I thought I needed brakes on the front and back but was told that the back actually wasn't bad at all, and Paul, who runs the show, said "save your money." Honesty exudes from this well-known establishment in route to Harvard Square. We're lucky to have a reliable, honest and fair car repair shop in the neighborhood.

To cut to the chase: be very careful. I took my car here for a burning smell; they looked at the…read moreissue but were unable to diagnose a cause despite there being 3 potential sources including the engine running out of oil, the engine being overfilled with oil (documented on their invoice) and the timing cover reportedly leaking oil. We were then told not to drive it on the interstate, suggesting a safety concern but they did not indicate a reason or any urgent recommendations. They also recommended $7400 of additional work for 10 issues they discovered. Given the extraodinary cost, I took it to our usual mechanic at Fresh Pond Gas (we had tried GNG on the strong recommendation of a friend), who had no idea what they were talking about aside from 1-2 of their listed issues. One of the more concerning details was Good News flagged the AC compressor (and we had never complained about issues with our AC) as seized but the AC works-- this is impossible if the AC compressor is seized. The only explanation for this is they never ran the AC or they fabricated the entire issue. Of note, the replacement they quoted was $1500. The other issues they claimed involved different components of the car that were reportedly leaking and rusting out; my trusted mechanic assured us any rust was due to normal wear and tear(superficial rust is ubiquitous to vehicles in NE due to the salt and weather)-- not issues that needed attention or even monitoring; nothing was leaking. The quotes on these issues were significantly greater than the average cost, some times 2-3x's. However, the most concerning fact was they flagged a rusted subframe but never alerted me to this issue. The subframe is a structural metal frame that supports the engine, suspension, and steering systems -- it's fundamental to the car's safety and handling. Damage to it is one of the most serious findings a mechanic can make. If the subframe is in any way rusted to the point where it is flagged by a mechanic, the owner needs to be aware of it because it is a huge safety issue. Either GNG neglected what could have been a wildly dangerous situation or the rust was not an issue. Interestingly, while diagnosing numerous issues as noted above, GNG seemed to miss a number of items that ultimately needed to be addressed including a failing battery, clutch, flywheel, and rotors-- all which needed replacement. The failing battery became problematic because it died suddenly on me while I was driving, requiring me to have it towed to my mechanic. My understanding is that a battery that suddenly fails can be dangerous since the steering is often electrically powered (as my system is). In their defense, they did diagnose 2 issues correctly-- front control arms and brake pads (which they overquoted). I also found the invoice intriguing-- it was professionally printed out with my information, VIN, license plate, what was done, the charges, etc. On the bottom, the list of recommendations was listed. However, the estimates for these recommendations were all handwritten in pen and not itemized with estimates for labor, parts, etc. I was under the impression that for any modern computerized system for a garage, which GNG presumably has, an itemized estimate for a proposed recommendation would be printed out with the rest of the document. I could not identify any legitimate explanation for this practice at a modernized garage. In the end, thank god we got the second opinion, because it saved us at least $5000. To conclude: we were really disappointed in GNG after hearing so many positive reviews; we felt as if we were presented with so many unnecessary recommendations without documentation as to how they came to their conclusions with vague estimates far above the average rates. If you decide to use this garage, I would have a very low threshold to seek a second opinion and to always check their prices against market rates. 6/11 update: Casey reached out to me and we had about a 30 minute conversation. He agreed a seized AC compressor could not blow cold air and stated the diagnosis was due to a miscommunication with his technician. He would not provide me the name of the technician, despite MA regulations, stating, "you've been posting reviews." Stated that his technician smelled a burning odor consistent with a seized compressor. When I asked how often a diagnosis was made based on smell he said, "there are no standard anything in this business-- every situation is different." When asked for documentation re: more details on how the diagnosis was made (given it's a $1500 replacement), he stated, "nothing gets logged into a computer." RE: the subframe, he denied it was a safety issue and that during his career, he had never seen one break. Stated that the "rusted subframe" that was listed under recommendations, "was for us to keep an eye on, it wasn't for you-- you didn't need to know about it." There were other issues, but I'm out of characters.

Great shop. You'll pay more once for a job done correctly instead of less and then have to bring it…read moreto them anyways (how we ended up there). and because they charge fair prices, they don't nickel and dime you. There was an issue that popped up as I was leaving. One of the mechanics had to do something in the street with the car. Afterwards Casey called to make sure everything was all set... and that's what you want in a shop, the mechanic addressed it right then and there and Casey called to follow up.

Andy and his crew give everyone, not just their cars, personal service, taking the time to explain,…read moregive honest advice and reassure worried owners. They know cars! When my husband brought his very old car in to fix they told him it was not worth fixing and not safe to drive. Tires, brakes and everything big small and in between - we go there because we know we will get quality work done by people we trust. We trust Andy every time.

nobody beats the highest quality service always at very reasonable cost at j & p garage nobody so…read moreif your tired of getting ripped off by dealerships or other automotive repair shops bring your vehicle to j & p conveniently located right off the mass pike and meet the owner andy chakmakis a true extremely down to earth honest and truly friendly who knows a satisfied happy client is the best form of "marketing" i.e. word of mouth ! once you go there you will never go anywhere else; oh and they are also long time foreign car specialists any type of vehicle receives thee best service at reasonable cost.

I am genuinely impressed with Cambridge Street Auto! They are honest and provide very thorough…read moreexplanations of what is and what is not needed. I had been to a Mercedes dealer for an airbag warning light. The Mercedes Dealer said it would cost $3,455.88 to get the problem fixed. The plug-in seat sensor was unplugged. The Team at Cambridge fixed it for $45.00. The dealer had suggested other work that was very expensive. Cambridge Street Auto told me it was all unnecessary. We will only take our cars to them going forward.

Came here for two auto inspections. The guys are really fast and each one only took 10 minutes…read more They're also very friendly and talk you through it too. HOWEVER: Show up early and on time!! Otherwise, you may end up in a long line of customers and not get your car back for hours. One issue though, I show up exactly at opening hours, but sometimes the front desk doesn't open for 30 minutes or more. But that's the price I pay for trying to get first in line. Also, Tommy, the gentleman working at the front desk is great and very kind.

I always come to BFM for car repairs. I trust them and they do amazing work. Recently a woman hit…read moreus in a crash, and damaged my car, although it was just cosmetic. Khalil handled everything! The insurance quoted too low for the repairs and he submitted the supplemental report. Once that was approved, he got the repairs done quickly. He always addresses all of my questions and concerns. He is a great communicator and leaves me a voicemail update when I can't answer the phone. Khalil and his team are the best!! Original review: I've come here the last several times my car needed repair and they have done a great job. They answer all my questions and I've been making an effort to learn more about cars and how they work and they've been teaching me bits as I we go. They give great and timely service addressing all concerns. I highly recommend!!

I brought my Toyota Prius to Foreign Motors after the car stopped turning on. I was charged $300…read morefor diagnostics. Afterward, I learned from Herb Chambers Toyota of Boston that my issue was connected to a recall and that the repair would be covered at no charge by Toyota. When I informed Foreign Motors, I was told that my car was moved to their other location but not to worry because they had a friend at Toyota who would handle getting the recall work done once they towed the car there. Later, when I contacted Toyota directly to confirm whether my car had arrived, the owner of Foreign Motors became upset and told me I needed to trust him and that I was damaging his relationship with his contact at Toyota. This left me with the impression that they may have initially been attempting to repair the issue themselves and charge me for work that ultimately should have been covered under the recall, although I cannot say that for certain. The entire experience left me uncomfortable and concerned about transparency and communication. To be fair, they did help coordinate getting the car to Toyota, but based on my experience, I would encourage customers to independently verify recall coverage and repair details directly with the dealership before agreeing to major repair costs.

Dave has consistently provided quick, professional, and reasonably priced service to both our cars…read morefor a number of years. Never had a problem with either the staff or the repairs. I have the expertise to repair my own cars and I have zero complaints about the quality of work and timeliness of repairs. (Dave and his father are very easy to get along with.)

Posting this review on behalf of my girlfriend's experience. I would give this place 0 starts if…read morepossible. She took her car in for an oil change, they did extra work on the car she didn't approve and tried to charge her $250!!!!! Are you kidding me?? The owners son who did the work also said the "credit card machine is broken" and it was cash only. She refused to pay - the owner got involved, admitted they should've checked with her before doing the extra work, and then still charged her $150. They charged her card, so the whole broken card machine was bullshit obviously. When she still objected to $150 for an oil change, the owner started screaming at her. They called her a "STUPID CUNT" TO HER FACE. Complete verbal abuse!! A police report was filed against them for verbal assault. DO NOT GIVE THESE SCUMBAGS YOUR BUISNESS. They scam customers, do work that's not approved, and are incredibly rude and verbally abusive if you don't just give into their scam. Reading other reviews, this is not the first time this sort of situation has happened either. DON'T GO HERE!!!!!