I reached out to the company to have a Magnolia tree removed from my home on yelp through the…read moremessaging feature. Decided to try them out and scheduled for them to come by Monday. On Sunday, I received a message that they won't be able to come out on Monday because of an emergency job that came up so they rescheduled me for Wednesday. In both appointments, they did not provide a estimated time of arrival. Wednesday arrives and I call plus text them asking when they plan on coming by. When I call, a person picks up and says he will check his schedule and get back to me. I haven't heard back from the company for 4 days now. Despite calling for an update, my calls always go to voicemail now. If you can't do the job or are no longer interested, just let me know so I can find someone else to assist me.

Had a large tree fall on my roof. Called Denis, he came and gave an estimate, hired him after…read moretalking to other services Came the next day, removed the tree and took all debris, and tarped the roof in a few hours, left the roof and front and back cleaner then when they arrived,we have lots of leaves from mature trees. Other services wanted thousands more and to use cranes and cherry pickers, these guys used lumber and rigging, did it safely, quickly and cleanly. Highly recommend

I called them based on the reviews I saw here on Yelp and I am SO happy I did. Armando is who I…read morespoke with. He answered quickly and also came out to check out on the 6 big trees we wanted cut down the next day. he gave me a great price, they are fully insured, and came on time on the day we scheduled. The guys worked hard, fast, and cleaned up everything for us by the time they left.. they went above and beyond our expectations . I would absolutely use them and recommend them 100%!!

We had noticed our cherry tree had a hole on top, we became concerned because that meant the tree…read morewas rotting from the inside, Armando came out and gave us a quote the following morning (Saturday). We had used this tree service 3 years prior and it was a great experience. We felt confident we had made a good choice. The quote for the cherry removal and pruning of trees around the perimeter of the house was $2600, then it was lowered to $2200. We also had 2 huge pine trees that we were contemplating removing and the quote for 2 pines, cherry tree and pruning was $3500. We've had trees removed several times and the price seemed reasonable. But I wanted an additional estimate. I held off on committing to the work. On Sunday I received a text and Armando stating he would do all the work for $3000, awesome price- we agreed to the work. It rained Monday so we scheduled Tuesday am. The crew showed up an hour early. Not a big deal. They were at our home for approximately 7 hours. My husband and I would go out periodically to check the work and see how it was going. It was going well. Several times there was loud booms of falling limbs, branches, trees and that was expected because it can be loud. We paid the son an additional $400 to grind the stumps and that went well, I asked for the mulch to be left behind and I was pleased because I could mulch around the garden, shrubs and other trees. The son was very nice, professional and helpful. As it started to storm and thunder there was a rush to be done with the work, my husband and I did a walkthrough around the perimeter of our house and there was a big branch that was not removed that was part of the quote. Equipment needed to be used that was already put away and I am getting text messages at this point that the work was done and to remit payment. As it started to rain heavily the workers waited in their trucks to complete the work. The rain slowed and a worker climbed a tree and branch was removed. Payment had been made. They finished and left. As it was raining I walked around noticed the sloppiness, and mess all around. I understand- it was raining, it was a long day, it was hot and muggy. But then take pride in your work if you are expecting a posted review. Or just take pride because it's your job. And are seeking referrals too. The work was very careless, dirty, messy and unprofessional after I assessed the overall work. I cleaned my street in the rain, limbs, branches, pine all over. Filled the green bin. The shed wall was bent, it could be broken, the retaining wall corner concrete was shifted and I don't know how that could happen, it is extremely heavy, and how can we place the block back?!?! there are holes that are deep in the lawn, and mud, dirt, limbs, branches EVERYWHERE in the backyard, patio and walkway. Broken pavers, and pots. I'll be spending hours cleaning the mess. Maybe this is exactly what $3000 got us, where I thought it was a good price and Armando thought this mess left behind is what we deserved. I really think this is accurate. I also thought who is in charge when the business owner comes and goes for 7 hrs?!?! Who is making sure the work is getting done, where is the accountability?!?! and no one made sure the customer was satisfied. Armando's last text message was to provide payment to the son- is the business owner who provided the initial quote so busy he doesn't think payment should be remitted to him at the time of completion to be sure the customer is satisfied?!?! I let Armando know my concerns, I was ignored. That's fine. It's a tell all. Other reviewers stated the exact same thing. We are flexible people, and we weren't treated kindly today nor was there respect for our home. I expected minor catastrophes but this was all a bit too much. It's getting harder to find people you can trust, have a good work ethic and care even for a simple tree removal job.

Good; rapid response Bad: failed to complete the job. They…read morewere expected to remove all except "one" tree; however, they left three trees that should have been removed. I paid the full balance $6800, but I was disappointed with the overall result.

Jose's quote was affordable and the job done in a very timely manner! I highly recommend!read more

Jose and his team have been looking after our yard for over a year, and have always been…read moreconsistently professional, knowledgable and respectful of our complex garden arrangement. They have provided excellent advice and have always ensured the health and success of our plants. I am constantly impressed by their commitment to the success of our garden, a refreshing difference from many yard services that don't have that individual touch.

We have had an excellent experience with this company. We advised what trees we wanted trimmed and…read morewere given a quote within 24 hours. The work was scheduled within two days and the owner was on site during the entire process. Will use this company on our next project.

Charged me $800 to trim large hedges and two trees. Showed up with a large crew (which I believe…read morewas why I was charged so much) for a small job. Didn't have equipment to trim trees and ended up borrowing my ladder to trim one of the trees. All of the trimming was poorly done. All of the branches which were not cut on the proper angle have grown back this year!! What a waste of my money. Be careful because not all of these lawn service companies have a specialty in cutting trees. They don't.

Called to get an estimate on a Hardscape project and was advised with another idea. This is now day…read more7 on waiting for an estimate which is typical but I was told I would have it sooner. I see that they have some good reviews which is why I called but I guess the demand for acquiring business with existing new business is timely. Not sure if my plans will get addressed in the estimate with the landscapers projection towards erosion but I will update the review once I get the agreement and his vision.

We had a large tree hanging over our metal roof that was dropping acorns and twigs galore, which…read morereverberated throughout the house and literally kept us up at night. We tried cutting a few limbs ourselves but the biggest cluster of limbs was just too high up for us to safely reach. We got a few quotes and decided to go with Southwest Tree Services. It wasn't the cheapest option but they seemed most professional and competent, which was important as this job could have damaged our roof if not done correctly. Santos gave us a fair price and was able to accommodate our schedule. He did a great job and managed to solve our problem while keeping our roof unscathed. We will likely use his services again soon for some other trees and would highly recommend him to others.

This company did some pruning work for me. the quality was exceptional. the team was very…read moreprofessional. they put safety first while paying attention to details. My trees need pruning to help my grass get sun. They saw my need and took care of business. Price was good also. I'm totally pleased. I will use Santos for future projects.

My experience was the most efficient service I have experienced in a long time from a servicer…read more Robert and teammate arrived at my home within a very short time of my initial call for a quote. Robert assessed the condition of my tree, made recommendation and was able to complete the work to my satisfaction. Great energy and great workmanship. I would recommend this company to anyone needing tree service.

We are very happy with the quality and value of service provided. I was amazed watching the team…read morework, true professionals!!!!