We had noticed our cherry tree had a hole on top, we became concerned because that meant the tree was rotting from the inside, Armando came out and gave us a quote the following morning (Saturday). We had used this tree service 3 years prior and it was a great experience. We felt confident we had made a good choice. The quote for the cherry removal and pruning of trees around the perimeter of the house was $2600, then it was lowered to $2200. We also had 2 huge pine trees that we were contemplating removing and the quote for 2 pines, cherry tree and pruning was $3500. We've had trees removed several times and the price seemed reasonable. But I wanted an additional estimate. I held off on committing to the work. On Sunday I received a text and Armando stating he would do all the work for $3000, awesome price- we agreed to the work. It rained Monday so we scheduled Tuesday am. The crew showed up an hour early. Not a big deal. They were at our home for approximately 7 hours. My husband and I would go out periodically to check the work and see how it was going. It was going well. Several times there was loud booms of falling limbs, branches, trees and that was expected because it can be loud. We paid the son an additional $400 to grind the stumps and that went well, I asked for the mulch to be left behind and I was pleased because I could mulch around the garden, shrubs and other trees. The son was very nice, professional and helpful. As it started to storm and thunder there was a rush to be done with the work, my husband and I did a walkthrough around the perimeter of our house and there was a big branch that was not removed that was part of the quote. Equipment needed to be used that was already put away and I am getting text messages at this point that the work was done and to remit payment. As it started to rain heavily the workers waited in their trucks to complete the work. The rain slowed and a worker climbed a tree and branch was removed. Payment had been made. They finished and left. As it was raining I walked around noticed the sloppiness, and mess all around. I understand- it was raining, it was a long day, it was hot and muggy. But then take pride in your work if you are expecting a posted review. Or just take pride because it's your job. And are seeking referrals too. The work was very careless, dirty, messy and unprofessional after I assessed the overall work. I cleaned my street in the rain, limbs, branches, pine all over. Filled the green bin. The shed wall was bent, it could be broken, the retaining wall corner concrete was shifted and I don't know how that could happen, it is extremely heavy, and how can we place the block back?!?! there are holes that are deep in the lawn, and mud, dirt, limbs, branches EVERYWHERE in the backyard, patio and walkway. Broken pavers, and pots. I'll be spending hours cleaning the mess. Maybe this is exactly what $3000 got us, where I thought it was a good price and Armando thought this mess left behind is what we deserved. I really think this is accurate. I also thought who is in charge when the business owner comes and goes for 7 hrs?!?! Who is making sure the work is getting done, where is the accountability?!?! and no one made sure the customer was satisfied. Armando's last text message was to provide payment to the son- is the business owner who provided the initial quote so busy he doesn't think payment should be remitted to him at the time of completion to be sure the customer is satisfied?!?! I let Armando know my concerns, I was ignored. That's fine. It's a tell all. Other reviewers stated the exact same thing. We are flexible people, and we weren't treated kindly today nor was there respect for our home. I expected minor catastrophes but this was all a bit too much. It's getting harder to find people you can trust, have a good work ethic and care even for a simple tree removal job. read more

I called them based on the reviews I saw here on Yelp and I am SO happy I did. Armando is who I spoke with. He answered quickly and also came out to check out on the 6 big trees we wanted cut down the next day. he gave me a great price, they are fully insured, and came on time on the day we scheduled. The guys worked hard, fast, and cleaned up everything for us by the time they left.. they went above and beyond our expectations . I would absolutely use them and recommend them 100%!! read more

Hernandez Tree Services - After.. they cleaned up and cut the stumps super low to the ground ! - Tree Services Near Me - Norcross, Georgia

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Not long ago they removed some limbs from trees for us, so when my neighbor asked for a suggestion of a business to remove a tree I recommended them. I owe her an apology. They damaged her fence, dropped a limb into my yard that damaged outdoor lights plants and other items on my patio as shown in the photos and then did nothing to remedy the problems that they caused. If I could give zero stars I would. Get someone else, these guys don't seem to know what they're doing as shown by the pictures and when they do messed things up they walk away. Very disappointing. ZERO accountability. When asked about the damage their employee immediately denied any wrong doing and became rude. read more

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Excellent service, excellent value and excellent quality. They provided all the insurance information and a quote that could not be beat by three other companies I had looked into. They showe up at the precise time, as promissed and started working immediately, shortly there after. They cleaned up afterwards and were in an out in no time. I would hire them again, again and again, no hesitation!!! If you want an honest service provider, who will give you quality work for an excellent price.... call these folks NOW!!! Thanks for reading. If you have any questions, feel free to message me about my experience. read more

Hernandez Tree Services - Theee large pine trees (32-34" in diameter), 60 -70 ft tall. - Tree Services Near Me - Norcross, Georgia

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We've recently moved to the Suwanee area and noticed in our backyard that there was a tree with some serious issues. Wanting this tree assessed sooner than later to see if we needed to remove it, I started calling around to the top places recommended by Yelp. The first two places I called either did not return my calls or said they would but did not. Total fail there. I finally reached Hernandez Tree Services on the list and finally I was able to reach a real live person! They were able to come out the same day and give us an estimate that included the removal of four trees and still came in at half the cost of anyone else I was able to reach. Once we decided to hire them, they were able to knock out the work in only a day and without any damage to our backyard patio area! I highly recommend them if you need work done fast, done right, and done safely! read more

Hernandez Tree Services - Tree Services Near Me - Norcross, Georgia

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Armando responded within 24 hours to an online request to help us prune an oak tree. He gave me two options to safely prune the oak tree. His prices are reasonable and his crew is highly professional. They were punctual, worked quickly and cleaned up the entire site when they were done. I will use them again for our future tree needs. read more

I have used them to cut down 10 trees in 2015 and 4 trees today. They were very professional and did a great job. Not only did the clean up well they also clean the street in front of my house. I will continue using this company. read more

Estimate was provided the day after the storm rolled through Atlanta at the end of October. While 5 other providers wanted to charge at least 2x as much, Hernandez was different in that they wanted to haul away versus chipping on site. Since we live on a busy street, I knew this would be a better option. The two-man crew arrived at the end of the day but stayed as long as necessary to complete the tree pickup and thoroughly cleaned the area despite the diminishing sunset illumination. Since it rained the next couple of days, another two-man crew arrived to grind the stump and were in/out in less than an hour. I will happily consider using them again for non-storm related tree services on my property going forward. read more

Super fast response. Estimate the next day. Work completed to my satisfaction the following day. I'll use them again when the time comes. read more

I called and texted to confirm an appointment for a quote for my backyard trees. On that day he did not come out nor text me to inform he is coming out or not. 30 minutes later I texted him he said he cannot come out. Ask him when can he come out. He never replies. See pictures. Bad business!!!! read more

Hernandez Tree Services - Communication is the key!!!! - Tree Services Near Me - Norcross, Georgia

Came and gave me a quote, said he was going to put me in the schedule and haven't heard from him since. Even after calling him back and then says again he's putting me on the schedule. I don't know if they're good bc they never showed up. read more

Provided reasonable quote on a big job. Hevers Crew was sent out within a day of me accepting the quote. Very professional job, done fairly quickly and with good cleanup of all debris. Highly recommend Hevers Crew and Hernandez Tree Services. read more

Hevers and his crew did a GREAT job cutting down 8 trees in my backyard. They came out, gave me an estimate and a date and time they could do the job. They showed on time, did a very professional job and cleaned up my whole yard after they finished cutting down and hauling off all the trees. HTS is fully insured, very professional and I'll definitely be calling them in the future whenever I need this type of work done. ***** star service! read more

Hernandez Tree Service came to our house in Hampton Ga and cut down almost 100 trees. The group of employees were clearly very knowledgeable in the tree cutting business and their price was the best. Their only and most important downfall is the customer service. The short guy that gave us the estimate was very arrogant from the moment we met him but we brushed it off. "He may have just been a little stressed due to how "busy" he said he was" but after they started working at our home his attitude became increasingly worse. They got our dog sick by leaving enormous amounts of trash in our yard and said "Well, at least we didn't kill him." Sliced through our underground electricity and shut down all lights in our backyard and tried to hid it with mulch but luckily we found it and hired an electrician to provide an estimate for repairs before Hernandez Tree service completed the job.... We had to argue with the little guy about leveling the yard although he clearly stated he would handle it in the contract... To make matters worse, after they left we found out that they failed to grind all stumps as he stated he would ensure his team would accomplish. So if you're willing to let all that pass because we saved 800.00 compared to other company's then by all means.... hire Hernandez.... but I suggest you use caution because I'll never hire them again to cut down trees. read more

Hernandez Tree Services did a fantastic job removing a very large oak tree, dead pine tree and a magnolia tree all located next to our driveway. All requested services that were in our estimate were completed as promised including removal of all tree debris from our property. The job was done quickly and efficiently as well. We're very happy with the end result and will definitely use their services again! read more

Hernandez Tree Services - Tree Services Near Me - Norcross, Georgia

Armando with Hernandez tree service did an excellent job. He was very quick and responsive. I called him and his team completed the job with 24 hours! Outstanding service! read more

Hernandez Tree Services not only provided the best pricing option, but their work was done quickly and professionally. I can't say enough great things about these guys! read more

I have purchased firewood from Armando for the past 4-5 years. Always a good blend of seasoned and green wood and always very clean. They respond very quickly and deliver quickly. I would highly recommend them for firewood services. read more

They did a great job of taking down almost 20 trees and some big ones to. I have 10 quotes and they beat them all, I wouldn't bother with anyone else. The guys work hard and are very nice and owner is very easy to work with. read more

Hever and the guys did an amazing job. they were quick and repsonsive to our needs and stayed till the work was done. Would absolutely use them again. read more

Hernandez Tree Services was great to do business. Hever's crew arrived an hour early and did an outstanding job. I will recommend them to anyone in need of tree services. read more

They were at my house for an estimate an hour after I made the initial request on yelp. The price quoted is what I expected. They were able to come out the next day and remove 90+ foot dead pine tree. They arrived on time, actually 20 min early which was great. Hevers crew was fantastic and were amazing to watch as they dropped huge chunks of tree from that height and very precise about where everything landed. Because the tree was dead it couldn't be climbed so the spider lift was used to take the cutter up the necessary 90+ feet. Initially I didn't think the lift was tall enough but I was proven wrong. They raked up all debris and cleaned my yard as if they hadn't been there. I am very pleased with the service they provided and will definitely use them again. read more

They were professional and courteous. They removed our oak tree safely and came back the next day to remove the stump. Quick service and great customer service. Would hire them again. read more

This company is not good one to do business with. Bad customer service and quotes are not accurate nor consistent. The price changes on every conversation and nothing is in writing. read more

These guys were on time showed up and handled business. They cleared a large area with some large trees and hauled everything away . They kept me updated throughout and completed the job . One of the trees was about 60 feet and they took that sucker out safely very impressive . Would def hire them again !! read more

Hernandez Tree services are spot on with their work. They came out, cleared 3 mid sized trees within a few hours. The yard was pretty cleaned up, too. I've used another service before and they left chunks of wood all over my lawn. Hernandez at least cleaned up all they can and the most wood debris are in a spot that is visible for clean up. Big shout out to Hever. That guy knows what is most valuable and that is honesty and respect! read more

Reliable and responsive. Quote received the day after requested. Tree that was touching the house was trimmed and a dead tree was removed and the stump was ground. Work was done as promised and the price did not change. Hever was awesome to work with and went out of his way to make sure I was informed every step of the way. Would 100% recommend and hire again. read more

I have hired Hernandez Tree service for tree cutting. Service was not up to my expectation. They were careless during cutting tree. They were throwing cut branches on top of the flowers, grass or small bushes around tree. One time cut branch almost smash the face of one of the employees. it flew two feet away from his face. They have damaged the retaining wall on one of my two properties they worked on. I have taken pictures and sent to owner, his response was "I will check" but I have NOT received any response last two months. M.O read more

Do not buy firewood. Told us it was seasoned and it will not burn, even after many weeks of dry storage. He outright lied. Refused to answer multiple text mags to remedy the situation. Not honest. Was super responsive before the sale. LOL. Was no bargain either, a half cord was $150 quoted and another $50 when they arrived and said backyard delivery was extra. read more

Quick response and timely service. I contacted the company and received a competitive quote the same day. Had my tree work done two days later and happy with the work. I would use them again and recommend them to family & friends. read more

We called 5 different tree service companies and went with Hernandez. Their estimate of cutting 4 trees and preparing the ground for sod was the best. They did exactly what they said they would do even when other companies couldn't guarantee the work. I'm very impressed and glad I went with them. read more

Hernandez Tree Service cut down 13 trees for me. I had estimates as high as a ridiculous double of what he charged & another a little less but they were not properly equipped. His price was very competitive. I received copies of their insurance information. Hernandez Tree Service arrived on time with a rubber wheeled bobcat & the other proper trucks & equipment. (I mention that because a different tree company told me they would haul trees from my backyard with a pickup truck!) They took down the 11 trees in my backyard in 1/2 a day. One of my trees in the front yard required the power to be shut down & they immediately got to work. It took that 1/2 day & another full day to take the huge double trunk oak down. I had my front stumps ground. I was impressed with how they dropped trees so accurately. My neighbors were impressed too, with everything except the reseeding of the grass between our homes. The grass did not grow back in fully. The neighbor across the street hired them later too. I recommend Hernandez. Tips for anyone selecting a tree cutting company: Some counties require you notify them before you take trees down, otherwise you could receive a fine. Allow 2-3 days to & get insurance info. Get proof of both liability & worker's compensation. Ask how they will take the trees down. (I had a tree in a few power lines & one company wanted to charge $4k to bring a special crane. That was unnecessary. I made arrangements with my neighbor for him to have a power outage too & called GA Power. The climber from Hernandez was skillful & got to all the branches without the crane.) Ask about what equipment they will use. (Pickup trucks should not be used to haul logs up a hill between houses. They should have a rubber wheeled bobcat or something that won't slip & spin out in mud). Make sure your estimate includes hauling your trees or be ok with arranging the county to haul stumps & know how much that will cost. Ask what they will do with the grounded tree bark. It's got to go somewhere. Ask if seeding your yard is included. read more

Armando and his crew removed 11 trees, some a few feet from the house with precision. Great clean up afterward at a great price. Would highly recommend. read more

Very pleased with Hernandez Tree Service. Competitively priced and had a large crew to get the job done in the time frame he quoted. He had insurance and workers comp which I verified beforehand. If you need trees trimmed or cut, I would recommend Hernandez Tree Service. I quoted the job out with 5 companies total and they were the best! read more

Hernandez Tree Services - Tree Services Near Me - Norcross, Georgia

I called HTS for help cleaning up a fallen tree, removing the rest of the compromised tree, as well as a damaged pine. Knowing I had an event coming up, the crew came out two days after I accepted a reasonable quote. The crew was polite, worked quickly, and safely. All three trees were out in one day and cleanup left the sight as best as I could expect. I would recommend Hernandez Tree Services for damaged tree removal. Casey read more

These guys are absolutely fantastic. We've used them multiple times and referred them to relatives. They consistently have the best price, and are willing to go above and beyond to get the job done right. I recommend them in the highest regard and without reservation. read more

I hired Armando in June 2016, and he did a TERRIFIC job. His quote was the second best out of 6 quotes, and his service was outstanding. He did so well that my neighbors, who watched him operate all day in the removal of a huge tree that fell into my backyard, hired him on the spot. He is personable, competent, and extremely well organized, with a top notch crew of real professionals. Hire Armando! You will not regret it. This is the company I will rely on for my tree-related needs for years to come. Andrea read more

Hernandez cut sereval trees at my home he was suppose to grind stumps also my wife made mistake paid him in full he never grind stumps properly everytime I call him I get voice mail I call him from another no# he answers now he says he too busy after we paid him in full never finish job I wouldnt reccommend him to know one and I will be taking him to court, Mike read more

Hernandez Tree service run by Armando Perez is not an honorable company. He makes promises that he fails to keep. Do not make the mistake of paying him for a job before he completes it, and you should make sure you inspect the job before he leaves because you will never see him again. He bids low to get a job and finds ways to cut corners by giving you sub standard service and refusing to return your money or come back to finish the job. When you call him he will not answer your calls. I called from another phone and he answered, when he realizes it was me, he quickly hangs up. Armando appears nice and friendly initially but quickly turns the corner when he gets a job and sees an opportunity to get away by not completing a job. Several times he promised to complete the job and almost one year later he never came back and never refunded the money. My HOA was very upset with me because it was not a good look for the subdivision. I have to now hire another person to complete this job. I have to make sure that I spread the word to keep him from doing same thing to anyone, especially unsuspecting females who tend to trust and let their guard down. He comes through initially like he cares, when he does not. He would not like for a company to take advantage of his wife and daughters, but he takes advantage of other people and their families by unjustly enriching himself with money he didn't earn the right way. Also, be careful when reading positive reviews written by Armando Perez himself for his company. Since his name is different from his company, he feels he can write his own reviews. Do not use this company. If you choose to use them, make sure you do not pay him one penny until you inspect his work. read more