So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Have been with David Drake for 2 years and so far his service has been impeccable! David is…read moreexperienced and knows how to handle tenants properly. David doesn't ignore hard problems but will take care of them right away. These problems were ignored for years by my previous property manager (also full-priced 10% but not half as worth the price). When faced with tricky situations, David will try to find the best solution for the landlord. Windermere seems to be doing a very professional job and I hope they can remain excellent always!

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

If you are a property owner, avoid Brett Frosaker and his RBI Property Management/Realty Brokers…read morecompany at all cost. Brett waiting 64 days before notifying me of my tenant's notice to move out. Brett then waited an additional 10 days, a total of 74 days, to list my property for rent on August 10, 2025. Brett has been doing property management for decades, and was fully aware that the summer months of June and July are the prime months for leasing rental property, so that I could have already had a new tenant already in place for August if he had notified me in May when my tenant gave his notice to move out. This is a breach of his contractual fiduciary duties and negligence, resulting in months of financial losses in rental income. Stay as far away as you can from Brett and his unscrupulous company.

I whole-heartily recommend Brett Frosaker. He came highly recommended by a friend and I couldn't…read morebe happier. It is rare to come across a property manager that genuinely cares. Whenever I had a problem or issue he was very responsive in dealing with it himself or sending one of his maintenance people over right away.

We have worked with Chris for almost 8 years and are very satisfied with how he has managed our…read moreproperties as well as helping us buy new properties. His Expertise and Knowledge with our area is Excellent. His Communication with us has been Great. We would definitely Recommend Chris for all your Real Estate needs.

We contacted Chris after issues with previous management companies we have worked with. We've found…read morehis response significantly better. He also lets us know if there are any issues and there is virtually no hesitation to get things done. He also acts well as a medium for communications between us and the tenant as at times our HOA will want us to deliver messages to the tenant. We've really enjoyed working with him.

The entire team at Dwellings have been great to work with! They are very responsive, provide…read moreexcellent customer service and treat you more like family than clients. Whenever I had an issue (very rare), they responded immediately and quick to resolve. They care about your comfort and take their time to walk you through the process of searching, applying and the lifecycle of your lease. They take excellent care of the properties they manage and even upon ending lease, they remain helpful and professional. I would highly recommend partnering with them on your next home (if you would like to lease or lease out your home).

Roland, the company's owner, can reasonably be described as rude, dismissive, unprofessional, and…read morewith a giant chip on each shoulder, and he has this "You're stupid and I'm a pro. I know it all and you don't even get to have an opinion" attitude. And that's before we have even signed a lease for a property his company manages, a time when he's supposedly on his best behavior. Can't say I'm surprised though, considering the leasing agent that I initially worked with openly stated that he will work against me. So, Dwellings' poor average rating seems to be well deserved and the only thing that's surprising is why any property owner would trust them with their investment. I'm wondering if they even know how poorly Dwellings is representing them.

Juss called SJA and got exactly what I needed !!! I'm looking to move to Seattle and they picked up…read moreand helped me find rentals in my budget on their website . Super appreciate the super service :D Wish I got the name of the person on the phone but didn't sigh ... shout out to all YALL !!!!!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!