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Orangevale Dental Group

4.7 (14 reviews)
Closed 9:00 am - 6:00 pm

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8 years ago

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6 years ago

Best Dentist and staff ever.. never felt more comfortable going to a dentist in my life.

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Review Highlights - Orangevale Dental Group

Alaswad always says, "Just call us if you have any pain or problems," I did just that as soon as I could!

Mentioned in 5 reviews

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Justin A Winger, DDS

Justin A Winger, DDS

4.7(43 reviews)
2.3 mi

Such a GREAT dentist office! They provide quality care with a friendly and gentle approach…read more Everyone in the front office is efficient and very helpful. I 100% recommend Justin Winger's office for all dental needs.

Dr. Winger is an exceptional dentist…read more The dental staff, are amazing: Bre- kind, understanding, conversational, very relatable and wants to help; Colleen- adept at delivering unfortunate news while maintaining professionalism... very skilled at her craft. Despite the above praise, there are critical issues with this office that have unfortunately expanded since Jamey retired - my issues revolve around solely the front office staff as well as the designation of this office as a Delta Dental Premier Provider, despite the customer service, scheduling, and billing practices being akin to a less-than-basic Medi-Cal Dental office. Beginning with the front office staff when Jamey was managing the operations. Jamey was bubbly, considerate, truly caring - did everything she could to make patients feel heard, comfortable, and made sure to never offend - I mean, the prices here are much higher, so this is the expectation at their price point. After Jamey retired, Tammy (the claims/billing specialist) unfortunately resumed communications with customers. Tammy is an anxious, rude, and unkind person who has no business working with the public- she used to work from home/behind the glass door, but now she is working with patients full-time, much to the detriment of this business, in my experience. Here is an example: After having a front tooth broken during a boxing hard sparring match, Colleen kindly explained that due to how the tooth had broken off, a post was not possible. She then called in Tammy to explain the metrics. While between jobs (I had told the hygenist - no one else, which is strange these two knew about it, indicating they placed these notes in the system... CAREFUL WHAT YOU SAY TO THEM!!), I was concerned about the price (I still had the same insurance so that wasn't a problem), something was not explained to me, and I expressed what was not conveyed to me, to Tammy and Colleen. Tammy then had an outburst and retorted "WELL YOU DIDN'T TELL US YOU WERE LOSING YOUR JOB!" It was extremely unprofessional and categorically incorrect - I had the same insurance (you know, COBRA...?) so it was also irrelevant. It made me feel terrible and I really didn't need her in there. I've never witnessed such an outburst in a dental setting and would never expect this from a premier provider dental office. Despite Tammy no longer being needed in the room, she remained. I looked over to Colleen and spoke/looked only to her for the remainder of my visit - being unaware of her own irrational behavior and how it impacts others, I'm not surprised Tammy remained in the room, despite her not even saying anything, just standing around. It was so gross. Example 2: After receiving my long-awaited implants for back teeth missing for quite some time (over a decade) I was under the assumption that I could utilize a payment plan as I had in the past (since it was part of my original treatment plan). I was so happy to have my teeth restored, they looked amazing, they felt amazing, I was absolutely elated and pleased with the work. This was one of my last visits at this office - I already knew Tammy was unsavory and mentally prepared myself. I was clearly in a good mood. Tammy was there to discuss the cost with me regarding the implants after insurance pays (just under 2k) I said "...I was hoping to get on a payment plan for the implants like I was before." And Tammy's face lit up into a smile "Absolutely not!" she grimaced, "We are not offering payment plans at this time!" I asked her why not, as I had utilized this in the past and she advised "Since the implants were not in your original treatment plan, we will not be providing a payment plan." The implants ABSOLUTELY were part of my treatment plan - the teeth were missing for YEARS. This was very disheartening, especially since she was so giddy to tell me the bad news. She then said "it was up to the "book keeper." I asked to speak to the book keeper, and she said "they work off-site, I don't know the next time they will be in the office!" I asked to receive a call from the book keeper and she said she would give them my number. Tammy could have said "Let me check with Dr. Winger and get back to you," But never did until after being difficult, and never advised she would talk to him. It's quite clear she is unfit to be working with the public. After, I received an email from Tammy, she knew she irritated me - that was likely her plan. They offered me a payment plan. Kayleigh is being trained by Tammy, so she is learning poor habits. Additionally, they have zero timely openings- I scheduled a cleaning at their EARLIEST APPOINTMENT in October... they scheduled me for March LMAO. It's like a bad joke it is so terrible. The cleaning is the same as it is everywhere else, except since they are a Premier Provider, they leave you with a MUCH larger copay!! I recommend avoiding this place, as I asked to be placed on a list for cancelations, and have heard absolutely NOTHING.

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Justin A Winger, DDS
Justin A Winger, DDS
Justin A Winger, DDS - Welcome to our office. Reception area.

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Welcome to our office. Reception area.

Orangevale Dental Group - endodontists - Updated May 2026

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