Dr. Winger is an exceptional dentist. The dental staff, are amazing: Bre- kind, understanding, conversational, very relatable and wants to help; Colleen- adept at delivering unfortunate news while maintaining professionalism... very skilled at her craft. Despite the above praise, there are critical issues with this office that have unfortunately expanded since Jamey retired - my issues revolve around solely the front office staff as well as the designation of this office as a Delta Dental Premier Provider, despite the customer service, scheduling, and billing practices being akin to a less-than-basic Medi-Cal Dental office. Beginning with the front office staff when Jamey was managing the operations. Jamey was bubbly, considerate, truly caring - did everything she could to make patients feel heard, comfortable, and made sure to never offend - I mean, the prices here are much higher, so this is the expectation at their price point. After Jamey retired, Tammy (the claims/billing specialist) unfortunately resumed communications with customers. Tammy is an anxious, rude, and unkind person who has no business working with the public- she used to work from home/behind the glass door, but now she is working with patients full-time, much to the detriment of this business, in my experience. Here is an example: After having a front tooth broken during a boxing hard sparring match, Colleen kindly explained that due to how the tooth had broken off, a post was not possible. She then called in Tammy to explain the metrics. While between jobs (I had told the hygenist - no one else, which is strange these two knew about it, indicating they placed these notes in the system... CAREFUL WHAT YOU SAY TO THEM!!), I was concerned about the price (I still had the same insurance so that wasn't a problem), something was not explained to me, and I expressed what was not conveyed to me, to Tammy and Colleen. Tammy then had an outburst and retorted "WELL YOU DIDN'T TELL US YOU WERE LOSING YOUR JOB!" It was extremely unprofessional and categorically incorrect - I had the same insurance (you know, COBRA...?) so it was also irrelevant. It made me feel terrible and I really didn't need her in there. I've never witnessed such an outburst in a dental setting and would never expect this from a premier provider dental office. Despite Tammy no longer being needed in the room, she remained. I looked over to Colleen and spoke/looked only to her for the remainder of my visit - being unaware of her own irrational behavior and how it impacts others, I'm not surprised Tammy remained in the room, despite her not even saying anything, just standing around. It was so gross. Example 2: After receiving my long-awaited implants for back teeth missing for quite some time (over a decade) I was under the assumption that I could utilize a payment plan as I had in the past (since it was part of my original treatment plan). I was so happy to have my teeth restored, they looked amazing, they felt amazing, I was absolutely elated and pleased with the work. This was one of my last visits at this office - I already knew Tammy was unsavory and mentally prepared myself. I was clearly in a good mood. Tammy was there to discuss the cost with me regarding the implants after insurance pays (just under 2k) I said "...I was hoping to get on a payment plan for the implants like I was before." And Tammy's face lit up into a smile "Absolutely not!" she grimaced, "We are not offering payment plans at this time!" I asked her why not, as I had utilized this in the past and she advised "Since the implants were not in your original treatment plan, we will not be providing a payment plan." The implants ABSOLUTELY were part of my treatment plan - the teeth were missing for YEARS. This was very disheartening, especially since she was so giddy to tell me the bad news. She then said "it was up to the "book keeper." I asked to speak to the book keeper, and she said "they work off-site, I don't know the next time they will be in the office!" I asked to receive a call from the book keeper and she said she would give them my number. Tammy could have said "Let me check with Dr. Winger and get back to you," But never did until after being difficult, and never advised she would talk to him. It's quite clear she is unfit to be working with the public. After, I received an email from Tammy, she knew she irritated me - that was likely her plan. They offered me a payment plan. Kayleigh is being trained by Tammy, so she is learning poor habits. Additionally, they have zero timely openings- I scheduled a cleaning at their EARLIEST APPOINTMENT in October... they scheduled me for March LMAO. It's like a bad joke it is so terrible. The cleaning is the same as it is everywhere else, except since they are a Premier Provider, they leave you with a MUCH larger copay!! I recommend avoiding this place, as I asked to be placed on a list for cancelations, and have heard absolutely NOTHING. read more

Justin A Winger, DDS - Tammy did her job and kept her personal feelings out of it and got the payment plan I requested. - Cosmetic Dentists Near Me - Citrus Heights, California

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Just left this dentist. Turns out that Jaime was the Spirit of this office, and when she left, it's now just another dental office. The first time I walked in to Jaime's replacement, she never greeted me, and just stared at her computer. I had to say hello? Before she glanced my way. Also, I feel like they overbook hygienists . One left me in the chair at the end of a cleaning to get her new client set up. She then had someone else finish mine up. I waited 15 minutes for anyone to show back up! She seemed very anxious about getting to the new patient. It feels like they schedule patients back to back with no time for anything extra! I'm out to seek a non- rushed, attentive to patient's needs office! A hygienist should not feel so much pressure to get to a new patient that she deserts her current patient! Bye read more

Dr Winger is a good dentist. The front office people are Horrible. When Jaimie left everything down hill. Tammy is absolutely horrible. She is rude, cold, and has no business working with the public. I've been a patient for 10 years referred multiple people. Wouldn't refer now. They are Also now a "premier provider" meaning they charge way more than customary so your insurance won't even cover all the preventative services I called to get my x rays and spoke to Jaimie's replacement that could care less if you leave. To charge as much as they do you would at least get some decent front office staff. The last two times I visited I paid my bill right away then 2-3 months later I get bills saying I'm delinquent. Not are they more expensive but when you pay bills the send nasty notices saying your delinquent when it's their mistake.. I texted it and all Tammy has to say is we will check our records. Take my advice find a different office that actually cares. read more

Great office and staff. As someone in the dental field, I always recommend this practice to anyone looking for a quality general dentist

Love this office! Dr. Winger and his amazing staff are truly the best!! From the minute you walk in getting greeted by Jamey and Tammy to my favorite dental hygienist Stacy!! Thanks for keeping my teeth healthy and happy read more

Very good dentist and the staff is wonderful. They treat the patients with caring and respect

The absolute best of the best. You will not find a better, more thorough, more warm and inviting group of individuals. I simply can't imagine going anywhere else for my dental needs. The mountain of glowing reviews tell the story. Do yourself a favor and just book an appointment. read more

From the time you walk in the door, where Jamie and Tammy greet you, through your whole visit with the entire staff, you are treated so kindly and professionally! Everyone is warm and professional, and I have always received top-notch dental care! read more

I always knew that my husband and I received excellent dental care and outstanding customer service from Dr. Winger and his office staff, I just didn't realize how rare this is until I walked out of a network dentist's office today after getting a Novocaine shot. Here are some of the things Dr. Winger & staff do automatically before you sit down in the chair for your procedure. Dr. Winger's staff automatically sends a request for approval to your insurance for any procedure. Their staff actually look at the response they received to this request. You will know your out-of-pocket cost before you get any treatment and paperwork will be signed before the dentist starts the work. They do not ask you how old the broken crown is and if it is eligible for replacement while prepping you for the procedure. When you don't remember how long ago you had the crown done originally, they do not tell you to give them an "approximate month and year." And when I suggested they call my former dentist, I'm pretty sure they would not say, "You can call your dentist," after they already numbed half of your mouth. When you finally tell them you are frustrated because they did not prepare for your visit or bother to read your file, including the pre-approval from your insurance, but now they want you to sign a statement indicating that you will pay what it not covered by your insurance, I'm quite certain Dr. Winger's staff would never say, "I was just trying to have a conversation with you. " Dr. Winger is an excellent dentist and his staff is professional and they make you feel like a friend during every visit. They ask how your spouse is doing, how the new puppy is coming along, and they are happy to look at pictures of your grandkids. After I fired my dentist today, I came home and called Dr. Winger's office to let them know how much I miss them and how much I appreciate the excellent care we received during the 7 years we lived in Sacramento. read more

So glad I found this place! Dr. Winger is so gentle and really cares about getting things just right. The entire staff from jamie at front to my hygienist stacy have been nothing but amazing. Almost done with invisalign and couldn't be happier read more

I have been coming to this practice since back when it was Dr Tse's practice. It was a great office then and is a great office now. Jamie is an absolute darling, I love her! I have never had a problem or issue in my 15+ years coming to this practice. They worked out payment plans when I needed them and stand behind their work. I have had everything from cleanings, fillings, crowns, night guards and even a wisdom tooth pulled. Everything is painless! My 20 year old daughter has anxiety at the dentist and they are very attentive to her nerves. I have never even thought of going anywhere else. Husband and wife practice gives you the choice of a male or female Dr, and they even ask you who you prefer. read more

Everyone from Dr. Winger, to the staff to just the aesthetic of the building took away all my prior dental fears and made me actually excited to see a dentist again. The front desk are so friendly and personable, they make you feel like family right off the bat. Dr. Winger has an amazing gift for dentistry and the tools he uses are advanced and address problems on the spot. He now has a lifelong patient in me and I would encourage everyone to give him a try. read more

My wife & I have been patients of Doctor Winger since we moved to the area in 2017. The crew at this establishment is the best! Friendly crew, knowledgeable & no 'upsell' games that some dentists play. These guys are the real thing; awesome at what they do! So happy to have been referred to them by Weiderman Pediatric Dentistry! Highly recommend this practice to those seeking a great dentist! read more

I am from Central California, and when I am home, this is the dental office I go to. This office has an incredibly friendly team, and they take your concerns seriously. Recently, Dr. Justin Winger took over the practice. Sometimes this can make things worse, but in this case, It changed things for the better. Dr. Winger is young, good-looking, and is a TRUE perfectionist. He was extremely gentle giving me a shot, and after 3 fillings, I can't even tell which teeth have fillings and which teeth don't. They look all natural! It's the first time I've had dental work done and not felt like my bite was different or weird afterwards, too. He is really professional. The team also redecorated the place. It used to have old antique-looking things everywhere. Now it is decorated with Dr. Winger's beautiful artwork. It looks like a modern photo studio in there! I really think Dr. Winger is going to make this office better than it ever has been. Also, he treats kids, too! read more

I highly recommend Dr. Wingers office. You'll receive excellent dentistry plus the staff truly cares about each patient. I was a patient of Dr. Tse & then Dr. Winger joined the practice & have been receiving excellent care. The hygienists are trained to deliver gentle dentistry yet they are so nice & so friendly you actually forget you're in a dental office. Dr. Justin Winger is one of the best & ive worked in many dental offices yet choose to go to him because I trust him 100%. This is an excellent office !!! Ask for Jayme at the front desk. read more

Wonder friendly staff. Appointments are not a problem. No waiting for hours to get into the dentist. I'm always in and out. Dr. Winger is caring and does excellent work. I usually hate going to the dentist but I don't mind coming here. read more

Wow! Talk about a quality office. I was referred by a friend to check out Dr Winger after searching for that "right fit" dental office. You see, not only do I have limited time in my schedule, but I am also a huge dental chicken. From the first phone call to checking in at the office, the front office staff was kind and helpful. The staff in the back office were great as well. All very cheerful and comforting. Dr Winger is awesome at dealing with my dental phobia and takes his time when working with me. Joy!!! I have found my dental home!! Yay!!! Bottom line: If you are looking for a great dentist, look no further. Dr Winger is the one for you!!! read more

I have been going here for close to 2 years now and I love it. Dr. Winger and his staff are very friendly and always a pleasure to see. My hygeniest is Stacy and she is super friendly and sweet. Compared to previous hygeniest at other places, Stacy never makes it awkward trying to ask questions in the middle of work. Dr. Winger is very professional and trustworthy. I have always been a little skeptical when it comes to dentist performing unneeded work just to get a little more money, but I have never felt this way with Dr. Winger. When he checks my teeth he is very gentle and seems to be a perfectionist. The office is clean and recently updated with some new contemporary touches. This is not a huge fancy modern dentist complex, it is a nice/clean family dentistry that really cares to treat you like you are family. I hope you can enjoy it as much as I do. read more

I highly recommend Dr. Winger and his staff, they are all amazing! I can say that I actually enjoy going to the dentist now but that wasn't always the case before. My most recent visit was today so I decided to write a review to let others know :) A few years ago, my friend at work referred me to Dr. Winger. I spoke with Jamie on the phone and thought she was genuinely nice and took her time with me on the phone. Then I met Stacy and Dr. Winger and have returned ever since. Everyone is so warm, friendly and personable! I enjoy coming here to get my cleaning done and also get to catch up on the cooking channel or Hgtv and get ideas on dinner and renovating my house. read more

So in 2014 I need a dentist, I played by the golden rule of 3 quotes. One was a predator, one was average and then there was l Justin A Winger and his team. The prices were right and his perspective was educational. His staff,his staff made me feel like I was at the company I work for a family business. I just want to say thank you and let everyone know that this is probably the top dentist in town. Thank guys!! read more

Dr. Winger is the best there is. Moved from Texas last year had a great dentist there. I have now found one here as well. Very helpful, makes sure you understand what is going on. How do deal with in and upfront cost. The office staff stays within your budget. Great with reminders. So pleased with Winger and all his staff. read more

Love this office. Not a fan of dental work but they are the nicest and most patient office. Highly recommended!

Everyone was really nice and accommodating. I needed some work done like now and they were able to fit me in. I hadn't been to the dentist in a while since I didn't like my last one. I have very high standards. But they were just what I was looking for. They have become my new dentist needless to say. read more

I am a long time patient to this office. And I am grateful for Dr Winger and his amazing staff. Dr Winger is extremely kind, gentle and extremely knowledgable. Everyone from the front office staff to the hygienists are warm, caring and treat me with respect. There are hundreds of dentists closer to where I live and work, but distance isn't an Issue to know I am being taken care of here. Thanks Dr Winger! read more

I used to hate going to the dentist, but Thank You to Dr. Winger and his amazing staff for curing my fears. I have always been treated with compassion, understanding, and tenderness! I come from a small town and I truly appreciate that Dr Winger and his staff remember who I am, ask about my family, and remember the chit chat from my last appointment. I feel like part of the family! I would give more than 5 stars if I could!!!! read more

Simply amazing service from the front office to the back office to Dr. Winger himself. Everyone is so kind and efficient. Dr. Winger is the most honest doctor I've met. He will never recommend something if it's not needed. Getting knumb was pretty much painless. Best part about getting my filling today was he fixed my bite so that the work that he does - LASTS. I am nothing but thankful for people like him and his office in this world :) read more

I am terrified of the dentist. I can recommend this office as one which will take care of you so well! Friendly and professional, they do a great job! No more fear. read more

My husband and I have been seeing Dr. Winger now for almost 3 years. Not only is his patient care awesome, but the entire staff is extremely professional, welcoming, and like a family. With each visit I'm greeted and always asked about what is new in our lives. I don't know how the staff and Dr. Winger remember us so well, but it sure does make each visit a pleasure. I always look forward to my dentist appointments and I'm confident that they always have my best interest in mind. Dr. Winger's office is the way I wish every doctors office would be. I can't say enough positive things about them! read more

Dr. Winger and the staff our outstanding. When I first started going to their office a few years back, I was deeply embarrassed by the number of years that had past since the last time I had been to see a dentist. The staff was so friendly, and made me feel at home right away. The talked to me as an adult without judgement, and helped get through a painful tooth issue. Now my wife and I both go and we love it. Thank you to Dr. Winger and a truly outstanding supporting cast. read more

We absolutely love Dr. Winger and his amazing staff! We are so pleased to have him taking care of our family. His staff is outstanding! They are professional, caring and so friendly. They put you at ease whether you're having a serious procedure or a routine cleaning. Our teens actually look forward to going to the dentist! We can't say enough great things about Dr. Winger and his incredible team! Thank you, Dr. Winger! read more

Strongly recommend!!! Had my two cavities fixed today, was a bit nervous before as it was my first time. But everyone in the office is so friendly and caring, and it was done before I even realized! Nice and easy If you're looking for a dentist, Dr. Winger is the one to go to! read more

Everyone was great from the moment I walked in the door. Super friendly and very personable. The office was really nicely decorated too! I truly enjoyed my experience at your office and thank you for making my first experience there so great. Would highly recommend! read more

I feel truly blessed to have finally found Dr. Winger. He is kind, professional and honest. His team is equally special and you can tell they love what they do and are grateful for being there. Jamie makes me smile every time at check in and out. My new dental Family. Thank you guys! read more

Love this place! If you are looking for a compassionate, gentle and skilled dentist and a friendly dental office focused on customer service look no further. Dr. Winger and staff are amazing. Since I became a patient here, I no longer dread going to the dentist and actually look forward to my visits. Thank you for always treating me and my family so well and making our well being your top priority. read more

I have been a patient of this office since 1993! I love the office, the staff and Dr. Winger. There is never pain. I am treated like I am important. I have always received the absolute best care. read more

I have been going to Dr. Tse/Dr. Winger for over 4 years now. I had big dental anxiety from having a bad dentist as a kid. I was refered to them by my daughter's dentist next door (who are also amazing). The ENTIRE staff at the office is amazing and great with my teeth. I would recomend them to everyone. They are also VERY family friendly. They always let my daughter sit in the lobby and watch TV while I see the dentist. One day she told them she wants to be a dentist when she grows up and now they let her watch while I get my teeth cleaned and explain to her what they are doing. I love it. I love how they do not oversell unnecessary procedures and when I have to get additional work done they do a great job of explaining all of the options and cost before we make a decision. I am very pleased with the service and staff. read more

My parents and I have been patients of this dental office before Dr. Winger took over. The staff "trained" him well. Dr. Winger is gentle and very sensitive to his patients' fears or apprehension. He takes the time to explain procedures thoroughly. All of the staff are professional, very friendly, and sincere. The customer service is above and beyond. This is the dentist for 3 generations of our household. We'll try to make it 4 if we could. Thuan read more

Dr. Winger and his team are very warm, communicative and thorough. I have been seen at this office for a couple of years now, and I have no complaints! I'm glad to have found a dentist that I can trust. read more

I've been coming to Dr. Winger since he opened this location. He has an extremely gentle touch and his expertise is undeniably evident in everything that he does. He also surrounds himself with only the highest skilled professionals in the business. I know them by name from my many visits, Shiloh and Jamey, Jennifer and Jessica, Colleen, Stacy, they're all the best. I'm greeted by name and made to feel welcome and comfortable by them all. If you're looking for a dentist, stop right here, you're finished. Just pick up your phone and call them. Tell them Dan Paul sent you. I guarantee it won't be the first time they heard it. I tell everyone about them. Thank you Dr. Winger and staff. You guys are the best. Dan Paul read more

I have always dreaded going to the dents. This is literally the first dental office that I feel totally comfortable in. Everyone is so friendly and warm that it puts you at ease. I even used to put off appointments and fall way behind in check ups etc. due to how fearful I had become. I am so much more relaxed at this office and I am grateful that I am no longer lagging behind on my dental care due to Dr. winger and staff eliminating my "phobias"! Really great! read more