A very caring office and Dr. Ackerman is so gentle and walks you through the procedures as he goes…read more I had a list of things and he was able to complete my list. The whole office experience was wonderful and the care is a A+. I big shout out to Val and the staff. If you have anxiety this is the place to come. Dr. Ackerman is amazing.

Look no further for the BEST dental care. Dr. Ackerman always provides a professional,…read morecomprehensive, comfortable and friendly experience. The office environment and staff are very welcoming, knowledgeable and efficient. It is a great team!

As I am reading through these other reviews, it makes me wonder if there isn't some type of bad…read morereview sabotage going on. I have heard that happens so hopefully my honest review can help others fairly evaluate this business. Since my last review in 2022, I have gotten 4 implants at Pebble Beach Dental. All the work to achieve this was completed by Dr. Erickson. I am a private pay customer, and I have appreciated the payment option provided by Pebble Beach Dental. I just returned home from my bi-annual cleaning, and my oral health is good and stable. I have had bridges removed as the anchor teeth failed and after a time of healing two implants on either side of mouth have been placed. The ability to eat and chew without pain has vastly improved my quality of life. I am really surprised by the negative statement made about the office manager, Stephanie. We have met and spoken both casually and around business over the last 4 years and never have I experienced anything remotely as is being said in these reviews. She is neither petty, dismissive or unprofessional to me nor have I seen her be that with other patients. One would think that if that were her behavior, I would have experienced it as well in this length of time. Something I believe strongly is that no one can make me feel anything. Depending on my perspective and my own state of mind is how I will receive and reaction to any given situation. Please do not these negative reviews prevent you from seeking care at this business as it is at the top of the scale in terms of ability, character, and quality.

While I appreciate the clinical care provided by the dental staff, my experience with the office…read moremanager Stephanie, has been very disappointing. After reading other reviews, I realize I am not alone in these concerns. When I raised questions regarding my treatment and scheduling, I felt that my concerns were dismissed rather than addressed. The office manager's communication felt very mean and unprofessional; rather than listening to the patient's perspective, she seemed more focused on defending the practice and the lack of time for appointments. I was provided with inconsistent information, which left me feeling frustrated and misled. Instead of working toward a collaborative solution, I felt pressured and unheard. Patients deserve to be treated with respect, honesty, and empathy. I truly hope the office takes this feedback seriously and prioritizes improving its patient communication and customer service.

I had a full exam and cleaning at the Smile Time Dental location in Citrus Heights. in May 2026…read more PART 1: EXCEPTIONAL + I was grateful for the team, from the receptionist to the x-ray technicians to the dentist, who were extremely friendly, professional, and skilled at what they did. I would give this place a 4.5 stars out of 5 stars. It was clear that place a premium on helping their clients. PART 2: CAN IMPROVE - I would have given 5, however the dental hygienist who came to floss my teeth simply did not know how to floss. No getting the string in between the teeth and moving up and down each adjacent tooth. At times, she skipped teeth; at others, she got the floss in between and did one side but rather than lift the string up, she cut across to the adjacent tooth hitting the gum, which I didn't appreciate. If she observes other hygienists and practiced on even herself or the staff, she would better understand how to floss.

I scheduled a routine dental cleaning that was fully covered by my insurance. However, I was…read moreinformed that I also needed a gel application treatment that would cost an additional $100 out of pocket. Despite having healthy gums, I was told the office would not perform the standard cleaning unless I agreed to purchase this additional treatment, and declining it was not presented as an option. The experience felt more focused on upselling services than providing patient-centered care.

Everyone is very nice and happy..my experience with my dental work has been great work. I…read moredefinitely would recommend this office to anyone.....

I was in jeopardy of losing some of my teeth but not anymore! I am truly grateful to have healed so…read morewell after the surgery and have great results.

Was referred to this provider by our orthodontist who we trust very much. Since we called to…read moreschedule the appointment the service and attention we have received is amazing. Those long dreaded insurance forms are provided ahead of time so you can review them from the convenience of your home. In addition text appointment reminders are sent so you won't forget. The doctors and staff are helpful and patient. They explain the process in full detail. They really take their time to address questions and ensure everything is understood.

My dentist referred me to Dr. Samsani. Unfortunately I have had had to have a few procedures. But…read moreDr. Samsani has been great thru it all. This is a great practice and Dr. Samsani is gentle and sincerely cares about her patients. I highly recommend Sierra Periodontal Group and especially Dr. Samsani, she's the best!

BEWARE: The front office & billing staff is passive aggressive and impatient (screenshots for…read morereference). I was referred for a gum graft and paid $1.4k out of pocket on the day of surgery. A billing staff member who identified herself as Erin told me that my primary insurance (Delta) had overpaid and the insurance company typically refunds the credit to the patient. When I contacted my primary insurance, they told me this does not happen. I was then told by the same billing staff member that the office - not the insurance - would be issuing the refund, contradicting what I had previously been told. During this process, I received a voicemail from them instructing me to stop contacting my insurance and let the office "handle it" as that would be "in my best interest"?? When I asked for an invoice or itemized statement to understand the charges and credit on my account, I was told that invoices are not provided. And to top it off, I have to get 2/4 teeth revised (without IV anesthetic which the office will not cover) because half the gum graft was unsuccessful.

My disabled husband has been visiting this office, and we have encountered difficulties with the…read morefront office staff, who have been less than courteous. He missed two appointments this year due to health and medication he is on, and upon realizing this, he proactively called to apologize and even offered to pay for the missed sessions. The staff assured him it was fine and expressed understanding and rebooked him to come in today at 9:30am. Today, when he arrived for his scheduled appointment, he was informed that it had been canceled, and that a message had been left for him. We did not receive any messages or missed calls from them. He told the receptionist that and her reply was "OH" that's all she said like she knew they didn't call him. When he attempted to reschedule, he was informed that due to the previously missed appointments, he would need to pay $200 upfront for the next session. ODD why didn't they say that before? Makes no sense to us. The demeanor of the staff during this interaction was unprofessional, as it appeared that today's visit was intentionally scheduled as a sort of payback for his previously missed appointments, they never intended to see him and planned to waste his time just to tell him that and smirk while doing so. Not a great way to treat a patient. So unprofessional.

Our entire family and even extended family goes here (we see Randhawa). Every single person is so…read moreinviting, friendly, and thorough in their work. They go above and beyond to make sure you have a good experience and everything is handled efficiently. They truly care. Our babies love it here and it's been a wonderful introduction to the dentist for them! I have even called in emergency and they were there for me immediately. Thank you so much!

Staff lacks works ethic in regards to answering questions appropriately for the patients.read more

I've been with him for about a decade…read more If I had seen him a decade before that, I would still have my original teeth. There are cheaper dentists, but in the long run, he will do what's right. He cares, and is a professor of Dentistry. You are dealing with the best, and he sent me a prosthodontist with the absolute state of the art technology. If you want the best, he's your man. Bob Comarow

I have been having dental care with Dentist Ahmad. I had gum issues with several teeth. Dentist has…read morebeen very caring in my work and care. I now am looking at healing and having my dental implant. It is hard to not smile freely. I will gladly be there soon. The staff are friendly and supportive. No doom and gloom. I would gladly and honestly recommend Dentist Ahmad for dental procedures. Thank You B. North

My wife and I have been going here for years and have nothing but nice things to say. Until today…read more Firstly, the staff are very helpful, patient and professional. I don't hold anyone there responsible for the recent experience. The one drawback I have to mention is my latest experience that culminated today. An Ai bot, (at the time I didn't know it was Ai) asked to schedule a cleaning and checkup for me over text and I agreed. It scheduled me for today, July 10th. The bot never notified the staff about it. I showed up and the people at the front desk were at a loss as to why I was there. We finally figured out it was an Ai bot. To the people making decisions about Ai in this, and all other establishments, quit it with the Ai already. It's making things worse not better. Katie, the Ai bot at CH Dental, you suck. Everyone else at CH Dental, you rock. I would normally leave a 5 star review but today I'm taking off a star because of the decision to use Ai at this establishment.

I will say Dr. Will is an amazing doctor, he and his team go above and beyond to ensure comfort and…read moreprovide the best options for our dental needs. My wife and go to Citrus Heights Dental exclusively and highly recommend them to anyone. I've never been more comfortable going to the dentist and I am very happy to call this place my favorite of all time. Thank you Dr. Will and Team!

The staff are very nice and outgoing . I love that after 6 months they recognized me. I enjoy staff…read morethat remember their regular clients. The professional relationships I've created with the hygienists , dental assistants and Dr.Steven is great. Dr.Steven is very in depth and attentive to all your questions and concerns. You are heard, acknowledged and recognized here. 5/5 place and I genuinely mean it. Do not hesitate to come here . definitely recommend and will be recommending loved ones and friends. Thank you Dr.Steven and staff !!

3/12/25 @2:30 appt. Walked into Dr. Steven Phan's cozy office. Greeted by Kim & Vanessa. Checked me…read morein. Then my Hygienist Patti takes me. After back to reception area. Steele says you are all good and set up for your next appointment. Then hands me, "A My Treat Starbucks Card." Excited. The staff Jenny,Kim,Patti,Corina,Vanessa, Steele of Dr. Phan's office over 25 years of services to me and my family, simply the Best. Thank you! Theresa P. and Family