I wish I would have read the other reviewer's comments before I signed up here. Agree with all the…read moreprevious comments. Sales rep seemed nice, however, he did not explain all the fine print on the rental agreement. In theory, if one signs a contract, they are responsible for reading this. But usually a professional rep goes through any hidden costs when they are running through the contract with you. You are charged for TWO months rent retainer. They split this over multiple months but a bit hefty for just sitting in a room. Not like an apartment where you could really trash things. I cancelled my rental agreement effective January 2021 and had been charged one month's retainer. AFTER I cancelled they went ahead and sent me another bill for another month's retainer. Billing is a pain and the main reason I wouldn't work with this company. I rented a virtual office space the first month then signed up for an office the next. They continued to bill me for the virtual office even though the sales rep said he would cancel. Then I got a late fee for not paying for the virtual office, that I had to call and correct. Most places give you a monthly statement. Regus sends out an invoice every time a charge or payment occurs with no previous balance. I am very financially saavy and it was a nightmare trying to reconcile each month. I called billing at least 5 times due to incorrect billing. They did correct late fees and incorrect charges most times, however, you had to wait on hold for 30 minutes each time you called customer service. They asked for my feedback after a month. I wrote about the filthy kitchen. No response to this feedback. The kitchen is not kept clean. Paper towels consistently run out, refrigerator clogged with old frozen food from 3 years ago, messy drippy stuff in refrigerator. (2) women at front desk say they are responsible to clean the refrigerator but have not done so in 4 months and spend much time smoking outside. I finally brought my own Clorox cleaner and sponges to clean the kitchen as I got sick of looking at the filthy, unsanitary (especially during COVID) conditions. When I first signed up, a competitor said their extra $100 a month was worth it as they had many renters who were ex-Regus renters. I see now that I should have paid an extra $100 a month to go with a more customer-focused company. The office itself was quiet and nice and not many people here. It is the service, cleanliness and billing that is unacceptable and took up too much of my time to remedy.

Avoid at all costs because of misrepresentations, pushy sales tactics, and billing issues!…read more This company is horrible to work with and I wouldn't recommend that anyone rent from them. To start with, their sales representative was incredibly pushy and quoted me incorrect rental rates for their daily office rentals. The rate he told me for a 2-3 person office was not correct and later after I signed up he told me he never told me that low rate. He didn't do anything to remedy the situation and sent me to their booking service line to try to determine the correct rate. Unfortunately, I had used that rate to calculate whether or not it was worth it to rent from them, and it wasn't with the higher rate. Since it was no longer worth it, I immediately cancelled my account. However, their contract specified that I had to pay for 2 months worth of virtual office space so I had to do that regardless. Then, after my account was closed they continued to auto-charge me for "posting and franking," a service that after multiple lengthy calls to their service line they said I shouldn't have been charged to begin with. It took 4 months to get those charges refunded. Also, they still haven't returned my deposit, which I've requested multiple times. This endeavour was a complete waste of time and money.

Very cool and new co-working space!…read more I attended an event here a few months ago and was highly impressed. While I'm not in the market for a co-working space, I would definitely recommend this space to anyone who is! It seemed to be in a great location of downtown Bellevue. The interior was beautiful and modern, and offered great views of downtown Bellevue and the surrounding areas. Definitely worth checking out!

From the owner: Industrious at Bellevue is a flexible workspace located on floors 11 and 12 of the City Center…read moreBellevue. This workspace offers coworking, private offices, suites, and on-demand meeting spaces, tailored to businesses of all sizes. The space is thoughtfully designed with floor-to-ceiling windows that provide ample natural light and stunning views of the city. When you need a break, The Shops at The Bravern, a European-inspired retail and dining district, is just a stone's throw away. The location is easily accessible via I-405, and provides convenient access to major routes including SR-520, I-90, and I-5. Whether you're commuting or just need a break from work, Industrious at Bellevue is the perfect place to work and play.

Please find the correct review page at: http://www.yelp.com/biz/juanita-bay-office-center-kirklandread more

I had my law office at Juanita Bay Office Center for 25 years. Now as I'm in transition toward…read moreretirement, I have downsized but the office center has been a really great environment for all the years I've been there. Good location, good services and amenities, reasonable rent, and good people. Perfect for a small business.

I've only been to this space for cryptocurrency workshops but the facility has been great. It's…read morequiet. There is a large conference room with lots of seating. One of the best perks is the coffee and tea! I really like the coffee, cappuccino, and green tea they have available for free! The owners are really personable and approachable. If I get an opportunity to work on independent projects/startups, I would definitely get a membership here because the location is great and prices are very reasonable.

From the owner: We are a coworking space for bootstrap IT startups and blockchain startups.read more

I had literally THE WORST parking experience here at the City Center garage…read more I was there for an event in the building, and it was my first time parking in this garage, so I didn't know that it was card only on parking payments... And lo and behold, this was one of those days where I forgot my wallet at home. I had cash on me so I could pay without problems - or so I thought. I was leaving like twenty minutes before security and they were nowhere to be found for help. I pushed on the assistance button on the pay meter on the way out and it connected me to their office who operates the garage. I was connected to someone who was SO unbelievably rude. I told her my situation, she told me I needed to "park and figure it out." I parked and called the number from my phone and was connected to a man who was pretty nice, but they clearly had no idea what to do in this situation. He told me to drive back to the meter, hit the assistance button again, and that I should be connected to him but of course I was connected back to the first woman I spoke to. I let her know it was me again, and she hung up. Luckily I was still on the phone with the other guy, and he let me know they were trying to send a signal for the arm to raise so I could get out of the garage and they'd just send me a bill in the mail. I was put on hold for about 15 minutes before they were finally able to get the arm to raise. Worst experience I've ever had in a parking garage. Never again. It's on me for forgetting my wallet, but the customer service provided by them was absolute trash.

After communicating with the building manager, it turns out to be food waste pipe leaking. Since…read moreI'm not a regular parker, they didn't have my contact information on file so did not notify me. At my request, they were kind enough to cover car wash & gave me additional parking passes. I bought a lotto ticket for them as a thank you- I mean what are the odds: out of all the cars parked there mine got leaked on... Now, whenever I do drive to work, I spend 5+ mins to find a parking spot that doesn't have much pipes above.. Again, thank you building management for your help.