It could have been a really nice place to work.
I'm a quiet, contemplative web nerd that keeps an office outside of my home. A small space on the eighth floor has been good: quiet, nice view, with friendly, professional neighbors. Cascadelink offers expensive yet decent internet with a $150/month, no-contract 50/50 connection. A handful of other services are available, including free building wifi and Comcast presumably reselling the same infrastructure. A few conference rooms are available on the top floor (reserved in advance or free to pop-ins), along with stellar roof-patio views and the kind of lounge you'd expect to find in a typical new condo building. All floors and bathrooms (including separate showers) are cleaned regularly, the mail room is secure and always accessible, and the U-Haul and storage aspect of the building made for the easiest move in I've ever had.
As others have written, Trevor is the glue that holds it all together. He exhibits the rare quality of genuine care, is prompt to respond to issues, and is a friendly, busy guy. He signs for and delivers packages, communicates elevator and fire alarm sorts of things in advance, and keeps the building humming along. If I was simply reviewing Trevor, there'd be more stars.
But alas, we have some issues.
There are two covered parking lots in the building, where tenants with passes are free to park as they please. Many spaces are uncommonly tight, so the combination of monstrous cars and lazy (or entitled) double parking makes use of these lots challenging. If you arrive before 9am, you may end up with a decent spot. After 9am, you'll risk door dings or simply not being able to fit anywhere. If spots were assigned, or if parking violations were consistently ticketed, these problems may disappear--but neither has changed in the year that I've been here. Kudos to some guy in an enormous black Jeep wrangler who every day fits into a spot, proving that it can be done. You are a shimmering beacon of parking decency and diligence.
The building owners have their own reserved spots, and building-wide emails have gone out when offending cars have appeared in them.
I'll not be renewing my lease as things have gone downhill. Trevor was out for a little while and has inexplicably disappeared, and I'm writing as the floor shakes because of the demolition happening outside my window. A new building is going up outside, and not quietly. That's frustrating of course, but what's objectionable is that tenants merely received a notice that parking outside would be off limits. Positive Yelp reviews were requested shortly before construction began, which once again has me wondering about the owners' intentions. I don't think I'm a frothing crazy to contradict other five star reviews and express mistrust of whoever ultimately makes calls for the building. It's a clean, modern, decent place to work, where (Trevor aside) tenants are valued strictly as rent payments.
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Minor update: after posting this I received a few prompt responses. The first was from a staff member doing some predictably insincere PR, followed by personable and candid follow-ups from another staff member that engaged frankly and realistically. The second left me genuinely convinced that The People Upstairs are making an effort despite some shortcomings, which is easily worth a star from this cranky reviewer. read more