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    Alcyone Apartments

    3.8 (51 reviews)
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    Continuing mail theft, including in March 2023. Windows have not been washed in years. The safety mirror for going out of the garage has been stolen multiple times and has not been replaced.

    My beautiful loft that I have made a home! Very much industrial New York vibes.
    Ella S.

    The moment I signed my lease at alceyone Apartments I had nothing but great experiences from there. The moving process was super easy the staff are really friendly and helpful and they always are open to answering any questions that you have or any help that you need. I have been able to make my loft apartment a home and also raise my daughter! The property is in a perfect location right in the heart of South-lake Union there's a very cute park across the street as well. The staff and management of alceyone apartments are always on top of everything and if anything ever happens they are very communicative with everything they make sure that no one is left in the dark. So far I have had a 10 out of 10 experience living here. Thank you Dj and Keta for being such amazing staff, y'all are doing a great job during this pandemic!

    TLDR: The management here is definitely far from great. Zero compensation and played dead for the severe water damages that made my unit inhabitable. Here's the timeline: - Day 1: Moved in. - Day 16 (Friday): Water started to pour from my ceiling at 3 a.m. on a workday morning. Tried calling the emergency maintenance and no one showed up. Thanks to SFD they stopped more water from draining and vacuumed most water from my unit. Later Someone with keys finally showed up after SFD called the apartment, which was like two hours after my roommate and I called them. We had almost no sleep trying to save our personal items and dealing with the mess in our unit. Later we called the apartment during business hours and they said they will have technicians putting fans and dehydrators in our unit. After coming back from work, I was surprised to find out the apartment did NOTHING to restore our unit. Ironically, I do see a lot of fans and dehydrators for the lobby and the lounge. I had to sleep in the moist and stinky room cause I was too tired to find another place. - Day 17 (Saturday): Finally found and got to talk to Marie, the manager, in person. She eventually got some fans in our unit and promised to have emails sent out to keep us updated. Also, they will have a technician team to assess whether they need to perform a major construct (which is going to take multiple weeks) for our unit. HOWEVER, they were clear that they offer NO compensation, NO temporary unit change, and also NO concession for rents. If we wanted to change to a similar 2b2b unit permanently, we had to pay an extra $400/month because they just recently raised the market price. If we chose to live in a hotel, we had to argue with the renter's insurance ourselves, which happened to have no one answering the phone during weekends. Either way, we were very disappointed that they acted like it wasn't their responsibility that our lives were seriously affected. Glad we had a friend's place to crash. - Day 18 (Sunday): Office closed. Guess we were on our own. Our carpets were still wet and stink. - Day 19 (Monday): Never received any updates from Marie or the management team unless we ask them first. After emailing Marie she told us the inspection team assessment has no result and will assess again tomorrow. I will update whenever I get an update.

    Check that had to be shredded, deposited by the management without any approval way before on Dec 13, 2021

    THE BORDERLINE UNETHICAL and CUSTOMER EXPLOITATION PRACTICES. The management is absolutely the worst. I have toured over 20+ properties in person and I can say with absolute confidence that they are the worst so far. Here's more about the bad experience I had with them: - When I toured the apartment and was ready to apply for the lease, they asked me to do this online on their website - While applying online, their system locked me out, I was asked to come to their office and pay for the application fee ($42) and security deposit ($600) with checks - I did not want to lose the deal and went in person on a Sunday, I got a cold response, the Lady working there told me she had a lot of work and might not be able to even deposit the checks to their other office which is like less than 2 minutes walk away - The next I was informed about their income eligibility: they require 3X of the rent as a monthly income. They never even cared to tell me this before or while applying. - The same day their management office gave me an ultimatum to either get someone else on the lease to reach the income criteria or lose any claim to the apartment although I had already applied. - Unless they receive confirmation of sufficient income by 4 pm the same day (literally 4-hour deadline), they will shred the security check I have given them and I lose any claim to the apartment - THE Borderline Unethical and Customer Exploitation: Although I had not given them any confirmation whatsoever, they deposited the check for the security deposit ($600), are you kidding me???? Who gave you the right to do so??? Now I will have to waste more time with their pathetic management to get my money back. Proof: Even though I had not given confirmation within their crazy short 4 hours ultimatum earlier, they kept spamming me. As you can see by Dec 19, i haven't given any confirmation. But they already deposited the check on Dec 13 without my approval!!!!

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    3 years ago

    Fantastic community and management staff. Great value for the size of the home in a really expensive neighborhood.

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    8 years ago

    Jon did a wonderful job to help me settle down and make me feel home at Alcyone.

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    Review Highlights - Alcyone Apartments

    Another positive attribute about the management (and I have had conversations with Marie the most) is that they honor their word always.

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    The Lyric - Community Room

    The Lyric

    (71 reviews)

    Capitol Hill

    I'm alarmed by the tendancy of the Lyric to create questionable charges, including an attempt to…read morepass their increased insurance costs on to residents beyond what was agreed to in our leases (234 units x $15/mo = $42k/yr). When I moved out, they claimed several hours of sanding work required for repainting and were evasive about providing evidence that it actually took so long. Every lease renewal saw a giant jump in rates (9.9% one year), which we negotiated back down to sane levels. They use algorithmic pricing designed to worsen the housing crisis while maximizing their profits. They also recently decided to stop offering affordable housing units under the MFTE program. Building was frequently under repair, including elevators being out of service for months, which was incredibly difficult when my partner was recovering from knee surgery. The units, which are now finally undergoing renovation, were poorly lit with low quality fixtures like plastic track lights, vinyl flooring, and a prison shower head. The original office staff were quite unhelpful and antagonistic, prioritizing nagging residents about hallway door decorations (while simultaneously awarding prizes for holiday decorations??). This has improved with almost complete turnover in staffing. Maintenance staff have always been very responsive and helpful. Regarding Capitol Hill itself, the value of the neighborhood has really declined. If you want to pay $4,000/mo to live in walking distance of 15 boba tea shops and national fried chicken chains while ignoring the human misery all around you, go for it I guess.

    First Impressions - This is a review of a tour and not as a resident. I currently live in another…read morePillar Property next to Lumen Field. It's been great experience with an amazing view but I need to be a bit closer to work and within walking distance of the rest of it. The amenities are all nice, but it's the other stuff that is more compelling. The retail space on the ground floor has the vet my elderly dog sees, B of A, and a post office. Great hair place across the street and groceries either to the north or south. The property seems to be in the middle of some upgrades to package handling and building access which sounded great. The view from the rooftop is wonderful. Donny was so kind and helpful. I appreciated the conversation to understand my needs, ask thoughtful questions, and explain options available.

    Ballard Public Lofts & Market Apartments

    Ballard Public Lofts & Market Apartments

    (13 reviews)

    Ballard

    Beautiful property. Somewhat responsive staff. Prices are atrocious. Walkability is okay. The cafe…read moreNextdoor is convenient and yummy. Gorgeous interiors and great facility management.

    I'm leaving this review as a heads up for any future tenants. For reference, I've lived here for…read morealmost three years. Overall, it's been a good experience but there are so many things that make this place not worth the price tag. Pros: Location- Great spot and walkable to so much. Tenants- good people and high probability of making friends. Young professionals, dog lovers Thick walls: I rarely hear my neighbors -- very, very rare. Aesthetics: the apartments themselves look really nice Washer/dryer: in unit and actually good quality. I've had some awful laundry units in apartments but these are legit and work well. Cons: Break ins: I am not exaggerating when I say tenants are constantly getting their bikes stolen, it's a monthly occurrence at least. (Theres bike storage in the garage for tenants ) Storage in the apartment: it's crazy how much planning did not go into the actual apartment. For example: my pantry is a closet that has zero shelves....my bedroom closet didn't have a full hanger rack when I moved in. Little things that make zero sense. Some kitchens barely have a drawer for silverware. Things that you may not notice while doing a walk thru but notice once you move in. No AC or ventilation: this is common in Seattle, I get it but please pay attention to what direction your apartment faces. I face west and live in a loft. Heat rises. It is miserable hot. It can be 70 degrees outside but 78 inside because of the lack of airflow. Even with an AC unit (these help but you better keep all the shades down and keep it running ALLLL day/night - plus depending on your setup, you may have to move furniture around to use an AC unit) The complex has AC units available to rent ... it isn't even that hot yet and it's already hard to get my bedroom (upstairs) under 72 degrees by 9pm. The complex should offer free AC units with how hot these apartments get. When it's nice/window season, you may not want to open your window because of how loud the road is. Even on the 4th floor, if you leave your balcony door/windows open, you will wake up from traffic/buses/people on 24th and 65th. It's not quiet...at all. Amenities: these have gotten better but still not great compared to what you can get at other places. They have done some work on the rooftop but it's still just fine. No gym, TVs aren't great, etc. The building itself needs new carpet/fresh paint on the walls. Look at the stairwells. Yes, I'm being picky but for the price, it should look better. As a whole, these apartments are fine but overpriced for what they are. You are paying for location and a "good looking" apartment. For the price, they should come with AC units, have more amenities, and updates in the actual building. Management and maintenance are good, I haven't had any issues there. This review isn't meant to bash BPL but give future residents a heads up and an honest expectation of what it's like to live here. I wouldn't choose an East (am sun) or West (pm sun) facing loft apartment. Seriously, too hot. I bet south facing is your best bet (less busy road, no direct sun). Lofts are cute but I'd suggest a flat. Hope this helps!

    The Waverly

    The Waverly

    (6 reviews)

    South Lake Union

    Chooksty lives in this apartment, so I frequent here as a guest. I got broken into while here on…read morethe side street and oftentimes have homeless population peering into my car. Get a guess visitor parking pass while you are here, but watch for the structure as it is really tight in height when you enter and has sharp turns. I hate that the front desk closes early because I feel like a lot of people line up with questions and concerns only to see that no one is there to help. anyway, here is a picture of my brother and chooksty's friend for the lit rooftop party that this apartment held

    I signed my lease before the building was finished and was admittedly a little nervous! As a…read moretransplant I was worried that it would be cold and lonely living in a high rise, but that is not at all the case! Not only is the building gorgeous, great details and finished, the views are amazing! Devin and the lifestyle team host amazing events each month that really help foster community in a low stress environment, and it's been nice to meet my neighbors and start to build friendships. This week we did a Halloween themed waffle bar! And though I signed my lease when Teddi and Mia the managers were running most of the show before the building opened, Ted, Natalie, and Maddie on the leasing team have done an amazing job at getting to know me! Kesha is such a friendly face to see when I come home and it's so nice that the team is there when you need help! Even my dog loves living here! I wasn't really sure if the price was worth it, but I definitely think it is! The community is flourishing, the staff is helpful and the location is amazing. The best place in Seattle to see the space needle.

    Na-Mu Lofts Apartment

    Na-Mu Lofts Apartment

    (19 reviews)

    Central District

    I recently toured Namu Lofts in Capitol Hill with Jon and was really impressed with the property…read more The studios are thoughtfully designed with an open layout, large windows that bring in tons of natural light, and modern finishes. I especially liked the rooftop deck, which offers great city views and a BBQ area. The building also has secure access, bike storage, shared laundry, and extra storage options. The location is another major highlight, with Safeway, restaurants, coffee shops, and public transportation all close by. Overall, Namu Lofts has a clean, modern feel and makes great use of its space. I had a great experience touring it and would definitely recommend checking it out if you're looking for a studio in Capitol Hill.

    I am not even sure where to begin in this review, so I will start with Sonya who is the property…read moremanager. She is highly responsive, kind, incredibly competent, and has excellent communication skills. She is engaged and efficient. She is also flexible, reasonable, and sees the solution that would best serve all parties. We all love her. The property itself is new and modern and is perfectly located. There is a Safeway on the same block and E Madison is one block away as well as 23rd so it offers major bus lines in all directions. It is far enough away from the fray of downtown to feel peaceful yet be close enough to take a 10-minute Uber or bus to be in the action. Laundy on the property. Easy street parking. All good things!

    Sidney Apartments

    Sidney Apartments

    (32 reviews)

    Belltown

    The absolute BEST apartments in Belltown!…read more This place is a hidden gem. Unlike nearby condos, it doesn't really do major advertising - I actually found it while clicking on random buildings on Google Maps! The location is incredible - close to the Space Needle and bars, but just far enough to still enjoy quiet nights. Plus, the prices are VERY competitive compared to other places nearby. Oliver from the front office is incredibly friendly and helpful. I wasn't going to be able to view the available units in person, and he sent me a very well taken, detailed video of the interior. He answered all my questions and really made sure that my moves, both in and out, were extremely smooth. Maintenance was also prompt and always made sure that everything was fixed within 1-2 business days! Now for the apartment itself - it was much larger than any other options nearby, and it was really nice! The unit looked a bit old but clean and functional in the video, but I was wrong... it wasn't old at all! The apartment was MUCH newer, brighter, and more updated than I anticipated - the best kind of surprise. I rarely ever heard my neighbors, always had power, and I especially loved that I had a massive pantry in the kitchen. My balcony faced 4th Ave, which leads directly to the Space Needle. Although I couldn't see the Needle from my windows, I never had to leave my apartment for any parades - they always started at the Seattle Center and went directly on the street below. The amenities it had were really nice - from the clubhouse to the gym. Both were clean, easy to access, and very updated. I especially loved that you didn't need to pay to book the clubhouse for personal events, as it made hosting larger groups for meals a lot easier! I was truly heartbroken to leave Sidney when work relocated me to Texas. It's a wonderful complex, and I highly, HIGHLY recommend!! If I ever move back, you know where I'll be living.

    The Sidney Apartments is the best apartment complex that I've had the pleasure of calling home! The…read moreonly reason I'm moving away is because we ended up buying a condo. From the first day, Brad had a smile on his face and even gave us recommendations on which unit would be cheaper and had more space. I was very pleased with his service and ended up signing the lease the same day. Brad ended up leaving a couple weeks later but Sara and Jeny provided the same service and hospitality that Brad had given us that first day. Everyone from the management, to the maintenance team knows your name and they're always willing to strike up a conversation. They also gave my dog countless treats whenever I passed the office. It feels like a family here. Jeny and Sara and extremely quick to respond to emails and most requests are completed within 48 hours after submission, and they always follow up on the services to make sure everything was okay. They even deliver packages into the apartment if requested! They also host two parties a year around the holidays at the end of the year and a summer BBQ with amazing food and drinks. Location wise, the Sidney is nestled inside the heart of Belltown with easy access to the Space Needle, Pike Place, Whole Foods, the downtown shopping center, and an array of restaurants and bars. If you're lucky enough to get an apartment facing 4th Ave, you'll be able to watch all of the parades from the comfort of your own home. The apartment unit itself is very well insulated compared to the Fountain Court next door, and you can't hear the neighbors unless they're really loud (ie: shouting, banging pots and pans, etc) because of the condo insulation style. The unit does get a bit warm in the summer but since it is well insulated you do save a lot of money on the heating bill in the winter! I've never had to turn on my heater in the winter. There are occasional noises from the fire department but comes with living in the downtown area. The building itself also offers a club room with FREE PRINTING, kitchen, and a large TV with comfortable seating areas! They also have a small exercise room, hot tub, and outside grill. The office downstairs has free coffee, tea and fresh baked cookies throughout the day. If you have guests coming over they have daily parking passes for $5/day (best parking deal in Seattle!) and even a guest suite that is furnished for $150/night (they give discounts the longer they stay). For the amount they're charging, location, and service this is a really deal for guests coming out of town! You honestly can't go wrong living here!

    Alcyone Apartments - apartments - Updated August 2026

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