Wow. This hotel was amazing. We arrived and the front desk was so nice and gave us free champagne…read moreand let us check in early. They upgraded us to a fantastic view of Lake Washington. The room was wonderful. Everything was clean and elegant. This was one of the most comfortable hotel beds I've ever slept in. The room was spacious and had a little balcony to view the water and fire pits below. There are four restaurants in the area breakfast/lunch, French Bistro, Italian, and Mexican. There is ample parking in an underground garage. From 10pm-12am they open the "pantry" which has free snacks. I can't say enough good things about this hotel.

The good: - friendly service…read more - champagne at check in - the snack pantry - the toiletries The not-so-good: - the mattresses are very squishy! We did not sleep well. And the material of the sheets wasn't nice. For a hotel of this price point, I'd expect nicer bedding!

So friendly! The staff was super kind enough to let us in and take photos in the lobby.read more

We stayed at The Heathman rather than drive to Kirkland the morning of a planned surgery. What a…read moregreat location! The staff was very friendly and even offered to check into what restaurants would be open on Easter. They sent us the results after researching. The valet service was prompt. The room we booked was fantastic. We had a small bar area, desk, couch, and a balcony. If your travels take you to Kirkland I recommend looking at The Heathman.

We were in town for business and this was a lovely place for lodging. Nicky and Arman at the front…read moredesk were very helpful and accommodating. Our room was nicely curated and there was great space for working and lining up our supermarket sushi from the nearby QFC grocery store that Nicky recommended. The little loveseat and ottoman served us perfectly as we enjoyed watching our favorite programs. The room was very clean. The road noise on the north side was more than what I'm used to but I slept very well.

I have stayed here 3 times before and I can say that I have had a great experience every time that…read moreI have stayed there. The staff has been welcoming, the rooms are clean and plenty of restaurant options around. They offer drinks and food at breathtaking and dinner but it is not included. The gym faces the street which is pretty cool and the pool area is very spacious. If you are going to Seattle and are planning to stay in Kirkland. This is your place!

My family and I bought tickets to the Willows Lodge special Easter brunch. We showed up 15 minutes…read moreearly and I kind of think they're not too used to doing this. There was no one there to greet us and looked like that they were still getting the dining room ready. The hostess did not come out until five minutes before seating time. I was kind of disappointed since this was supposed to be a special Easter brunch, but there was nothing to indicate that this was for Easter other than a few of the desserts. No Easter bunny, there are a couple Easter egg decorations on every table, but that was about it. Still, the ambience was good, a fancy brunch at a fancy hotel. The wait staff provided excellent service. The food was provided in a pretty good spread. The prime rib and the fresh oysters were probably the standout of the food. I don't know why they only have one person with two tiny hot plates to man the made to order station there for everyone. The family did like the desserts, they were very cute. My wife thought that they were too sweet, but that just means I like them a lot. All in all, it was a good brunch to experience once for a special occasion. No huge complaints here.

We had a lovely stay here this week and really enjoyed the property and trails around it. I like…read morethe elliptical and star climber in the gym. The staff is really sweet and accommodating! Our room was beautiful and we had a great view. It's definitely rustic elegance.

This place is perfection. Great price, adorable rooms, wonderful staff. I came up here from Oregon…read morefor a conference and this place was easy to book. They prefer you set up on Expedia which gives you a discount. Do not listen to Foodlover M's review. They don't know how to book a room online. You won't regret staying here. Just call the number and they will walk you through it. EASY!

Very accommodating and room was super clean and new. Small hotel but highly recommend and good…read morelocation for someone traveling.

Wonderful stay! Charming old world vibe with hiking and art appreciation options. Customer service…read morewas friendly.

Everything was wonderful! Made a reservation for an early lunch for our 26th anniversary! Well…read moreappointed restaurant with very attentive service! Asked waiter if they could do a Ramos style Gin Fizz; he said "of course!" Came out shortly with nice foam head! Opened the menu & saw 'Wagyu beef burger," didn't need to look any further. Wife ordered Steak salad. Sides were roasted beets, seasoned fries. Was tempted by the pork belly but can only eat so much! Next time for sure. Leisurely lunch, followed by a matcha latte & creme brulee. Very knowledgeable and friendly service. Extensive wine list. Ended with a stroll through the gallery hall to see the artwork, much available for purchase. Complimentary valet parking. On the grounds of St Edwards State Park.

I had a mediocre experience at La Quinta…read more The bare essentials were available. Our stay included wifi, parking, and breakfast. Rooms were kind of dimly lit except for the bathroom. Shower worked fine. Pillows, blankets, and bed were meh. There's also a small fridge and microwave. The heater was great and kept us pretty toasty considering how thin the blankets were. The free breakfast is basically coffee/tea + yogurt, some fruit, and a packaged pastry (like a waffle). On our last night, the bathroom light broke, so we ended up having to use the bathroom in the dark. Showering in the dark - not fun. We asked the front desk guy for help, but no one was going to be around until the next day to repair the broken light.

The good: The…read moreprices are reasonable for the area. There is free breakfast, though it is questionable, and there was little fresh fruit or vegetables. There is a gym! There is a laundry! It smells nice throughout the hotel. The hotel common areas are really clean. 2/4 staff were lovely to work with. The bad and ugly: Room was not properly cleaned...even after asking a few times. There was hair in the bed, the first night, before I laid in the bed. The toilet and tub were not properly cleaned. And that should be enough for a 1-2 star review. Room got cleaner over the stay. Toilet was sorry the whole time, I just sanitized what I could. The twilight zone: The front desk staff was mostly nice, until I got Carly when I tried to check out. I explained to her that as a corporate guest, I needed to itemize and pay for personal items (toothbrush, toothpaste, mouthwash) separately. Enter the rudeness...and my shock. She seemed nice enough to the other guests. Carly snapped that she needs to see my card...which is obvious if I am about to pay. I handed her both my personal card and my corporate card. I tried to make a joke about how I couldn't refuse to give her my cards anyway. She responded, "Well you could refuse but you wouldn't be allowed out." At this point I looked up for a smile thinking she was joking also...she wasn't. I said, "I would never actually do that. I am (insert my age) and travel for business all the time." She continues to punch in numbers or something and doesn't look up. I asked her to please remember that it was non-food items that needed to be separate. She cut me off mid sentence with a, "Yes I know," or something like that. She was dismissive and irritable. When I asked her why the toothbrush, toothpaste and mouthwash were $40, she realized her mistake. She was very annoyed and then rather than apologize, she sighed and started to attempt to correct the issue. When I reiterated the way the expenses needed to processed on a corporate acct, she rolled her eyes. At this point, I am in the twilight zone...and developing a migraine. I literally could not parse how we got here or what I did to deserve such classless behavior. At the end, it took about 35 minutes and a manager to resolve the issue. The manager was also defensive, not once did she show concern for the way I was treated or customer service. No apology for the mistake or the dirty room. Just equivocations and detours off the issues. Not worth it. Won't repeat the visit.

This is a great hotel with its own parking garage. The rooms are clean, modern and cozy. I the…read moreslippers they give you, definitely a huge win since the floors aren't carpeted and they can be cold. The location is great since the Redmond town center is directly across the parking lot. There's some nice shops and I believe a movie theater. Great place to stay while in Redmond.

I love this hotel. It is at the Redmond Town Center. There are plenty of shops and restaurants…read morenearby. The rooms are really nice. They give free chocolates every night you stay. I really like this hotel.

My experience at Comfort Inn Kirkland (one night in July 2023) was better than expected based on…read morethe reviews I read. Booked through a major third party app - no problems at check in. Only got one key card for the two of us, but it worked perfectly. Room was small and smelled a little musty (not bad) - but it was clean. The bed was comfortable. Getting a mini fridge in the room would be a big value add, kind of weird to not have them. Didn't hear a peep all night. Didn't try the breakfast. I knew I'd be out fairly late and just needed a bed to sleep in, so I booked based on price and location. It was very convenient to the places I needed to be. All in all, some updates and renovation would help, but nothing was unpleasant.

My wife and I stayed here for a week or two (unfortunately). This is the second time we have stayed…read morehere. We have had an issue with the hotel both times. This time I was charged on two different cards. They said they didn't do it regardless of me having proof that they did.

We had a very nice staycation here recently. Staff was very helpful and friendly…read more Pays to be a member of the Hyatt loyalty program - early check in, late check out and a really nice welcome basket and a very nice note from management. We got a nice corner king room and one nice thing about the stay - very quiet. Solid construction. It's nice to have a room where you don't hear guests stomping around upstairs. Loved that it is a pet friendly property too. Our little pooch is quiet and well behaved and made a lot of friends during our stay. Nice having 13 Coins downstairs as it's always a solid choice. Very handy to just pop out of the elevator and head to a nice restaurant. If you feel like dim sum - just head over the skybridge to Din Tai Fung. Love that option too. Definitely recommended. Only slight disappointment was no spa/hot tub on the workout floor. Good stuff.

Great location in downtown Bellevue, which is just a hop, skipping a jump from downtown Seattle…read more Check-in process was smooth, staff were friendly I'm a location was great for either a quiet night Inn or going out in the area. I was upgraded into a 1500 sq foot suite and not only was it beyond beautiful, but the special touches with photos of local moments in the area made the room even more inviting. Mountainous sunset views from the room mountain were unmatched. Food was tasty at the in-house restaurant, great event space if looking to host a meeting or special event, and their on site Café has delicious drinks and makes all of their own syrups. While it was only a 20 minute car ride into Seattle, there will soon be public transportation connecting Seattle and Bellevue for even faster access to the larger city. If looking to go to Seattle, but wanting a quieter place to stay in retreat too. Would highly recommend this hotel.