My mother went to see Dr. You on a recommendation from her eye doctor for her age related macular degeneration. First visit was great. Exams were done thoroughly and he explained everything before administering the shots. She didn't feel any pain (just minor discomfort from the sedatives and the preparations from the shot) but overall was gentle. The followup visit was where things went wrong.
Not only did she have to wait 30 minutes after receving the eye drops, he had the nurse put in another eye drop because he was running late again, which caused her eyes great discomfort. When he did finally come, he was much quicker than last time and barely spoke to us before leaving.
While she was walking over to the receptionist, she started experiencing pain in her eye and couldn't see anything. When I told the receptionist about it, a nurse came by and took her to an examining room and a different dr. came by to take a look. Her blood pressure in her eye was very high and was causing her loss of vision. The dr. told us that sometimes it happens and will subside after awhile. She gave her a different eye drop and we waited in the lobby for like 30 mins. waiting for her eye to get better.
I thought Dr. You would come by and at least check up on her but never did. The receptionist told us that it would take some time so we should just go home and to call right away if the pain didn't go away. Her vision did return but she was still in pain so we called to make an appt to see the dr.
When we showed up at the office a few days later, Dr. You wasn't even in the office that day, even though we were told he would be there. We ended up seeing a different Dr. (Dr. Kim) and she explained things much better so that my mom's mind was at ease. Dr. You never even bothered to call us to find out what happened.
Obviously we didn't go back after that horrible visit. The problem is that the drs in that office are working at different offices in different days so when things like this occur, it's nearly impossible to see them. Dr. You never called us back to make sure she was okay or to explain what happened. I would research other specialists before coming here. read more