I've been seeing Dr. Azer for three years now as my primary care provider and he is absolutely amazing. I appreciate how he lets you explain every component of what is wrong before making any recommendations. I also appreciate that he usually follows up with questions about your concerns before automatically stating a diagnosis. He answers ALL your questions and never makes you feel rushed which is so important here in Los Angeles. Dr.Azer's nursing staff are also great. They are so quick at what they do! Also, they are so quick with the needles I barely feel a thing. I feel comfortable discussing all my concerns with him and know that he will follow up with me to make sure everything is fine! read more

My first visit wasn't ideal but everyone at HealthCare Partners Medical Group went out of their way to fix the situation. My second experience was so much better. Dr. Mitropoulos took time to listen to my concerns and was extremely thorough. I felt taken care of by the entire staff. The patient liaison is also very helpful and took care of any concerns I had after my first appointment. I would recommend HealthCare Partners Medical Group to anyone looking for a primary physician. read more

Found him on Yelp and agree with previous reviews. Great doctor, minimal Wait time, friendly receptionists. Would highly recommend read more

Dr. Ram and his team, especially Eliza, are incredible. They put up with a very freaked out patient - me - never losing their cool and helping to talk me off the ledge. I owe them more than this review can say. Thank you for dealing with me and immediately allowing me care. It is truly appreciated. YOU are the definition of true health care, kindness and compassion. Sincerest thanks! read more

Parking is in the back on the building!!! Not by Islands!!! I called before I got there because there is a sign right behind the building saying "no free parking" the person on the phone said "park by islands" i parked there and went across the street and when I gave them my ticket they said I parked in the wrong structure and that I had to move my car.. read more

Dr. Ram and his staff were very courteous, and caring when I saw them for a skin infection. They took a biopsy and it was efficient and nearly painless. On my follow-up visit, one of the assistants, Mark Klossner, was very friendly and thorough. Very good communication on what to expect. Overall, a very good experience. read more

I've been a patient at HCP for years and I just can't tolerate there lack of patient care. I had an appointment to see Dr. Azer because I was having issues with my blood pressure ( I had my baby at 31 weeks do to the uncontrollable nature of my blood pressure). I was at urgent care the day prior to my appointment and was told i had a severe anxiety attack. When I finally saw my doctor he prescribed me new blood pressure meds and anxiety meds, and he said I should see a psychiatrist. I still don't understand what a psychiatrist will be doing to get my blood pressure under control. The doctor also stated they would be checking my thyroid because that could be a cause for anxiety but the nurse never came in to draw my blood for the thyroid check. I requested a note for work which the doctor gave me for 2 weeks and said he would see me in 2 weeks. I was given an appointment and sent home. Well now 2 weeks later the blood pressure pills along with anxiety and migraine meds are making me feel horrible. Three days prior to my follow up appointment I fell down a flight of stairs because I was very dizzy and feeling faint, and decided I would no longer take any of the meds until I saw my doctor. The day of my appointment, the receptionist told me my appointment was only to have my blood pressure read by a medical assistant. I kept disagreeing with her and told her there must be a mistake I have to see the doctor. I was very upset and got a little loud, I tend to be high pitched. The male receptionist came over to ask what the problem was even though he would have heard exactly what was going on if he wasn't on a personal phone call. After explaining what had happened he called a supervisor who didn't even want to come to the front to talk to me. I requested that she come talk to me or to provide me with the phone number for the site administrator. 20 minutes later I was called into a back office, where the same things were repeated. The doctor was not in the office and a medical assistant could take a reading of my blood pressure. WHAT!!! How is that going to help my condition. I was very dissatisfied with what the nurse was telling me and once again requested to speak to an administrator. I was told she was unavailable. I left the office feeling worse than when I had arrived. I left 2 messages for Nancy the site administrator to call me however, she thinks she's an elected official that doesn't have to return phone calls. I contacted my insurance company who also tried to get a hold of her but they were told she was busy. I think if payment is being made to the medical group every month the least they can do is schedule a patient to see a doctor. With that being said if I had a life threatening illness I would not step foot inside Health Care Partners as they are not equipped to handle cases where a patient might need some real medical care. Overall I think Health Care Partners is in the business of referring patients to other places rather than attempting to resolve there medical issues. read more

I've seen a couple of doctors here through my HMO, and all of them have been good - but Dr. Ram wins for best dermatologist I've ever seen. Very kind, thorough and easy to talk to. He removed a mole on my neck and noticed an allergic reaction that I thought was just dry skin - I am so glad I was sent to this office! read more

I've been seeing Dr. Mitropoulos for about 2 years and I've completely had it. I will not be returning to this office. I went to see Dr. Mitropoulos about 6 weeks ago to talk about a really scary health issue I was having, and she says "you know, based on what you've said, this sounds like it's metabolic not neurological - it sounds like your thyroid! Let's do all these tests. But also you should go see an endocrinologist." I do the tests, call the office to get the results and the receptionist says "Doctor says to keep eating right and exercising!" and I was like wow, how tone deaf can you be - you realize I'm still sick, right? Physically debilitated? Regardless of my labs? Turns out my labs were only normal if you don't know anything about the conditions they were for - actual endocrinologists recognized the danger signs when Dr. Mitropoulos did not. She referred me to a doctor that was an hour away, so I found my own specialist. Anyway, I see an endocrinologist today. Endo says I do have hypothyroidism, we're doing one extra set of tests before she prescribes me medication, but that she can't fill out the temporary disability paperwork my employer has requested, my general practitioner has to. So I call Dr. Mitropoulos's office and leave a message that I need help with the short-term disability paperwork. She never calls back, so I call them again. Receptionist tells me the doctor says "if you're having numbness in your fingers, you need to see a neurologist! We can't do disability paperwork, you need to see that kind of specialist." I said to the receptionist "ummm does she not remember that was only one of a laundry list of other symptoms and that she sent me to an endocrinologist after doing a bunch of labs the last time she saw me? That endo confirmed I have a thyroid problem. Why would I have to see a neurologist?" Receptionist giggles and says "I don't know, that's just what the doctor said. She also said she could at most do a 2-3 day work excuse paper." It's totally obvious either the first person I talked to or the doctor herself did not at all understand what temporary disability was? I wasn't asking for a note to excuse me from work, I needed an actual government form filled out which my HR person assured me all doctors should be familiar with. So I demand to leave another message, but what is the point? This is after them giving multiple friends of mine the run around/mistreatment including not explaining a medication properly over the last two years, too. TL;DR: Dr. Mitropoulos might be nice, but her office staff is a nightmare and she can't remember your last visit worth a damn. read more

I've been coming to this office for several years now and they have been good to me so far, but I just had a horrible enough experience that landed me on Yelp to share my review. First and foremost if you have an HMO plan please be advised that anytime you need to see a specialist, the minimum waiting time is 1 month before you can be scheduled. Almost all their specialist are at their own office, but come in once a week so they are already booked. This morning I spent about 2 hours trying to get to the bottom of some things. I saw Dr. Azer in regards to some intermittent knee pain I've been experiencing for over a year. Dr. Azer referred me to their ortho - Dr. Savage, which in turn referred me to an MRI and physical therapy. 4 days ago I got my MRI and PT done and ever since my PT the pain has increased 10 fold, to the point that I can't even walk without any discomfort. Not only has the pain increased, but the area of the pain has broadened from right below my knee to my entire knee cap and above it as well. Dr. Savage also suggested that I take Ibuprofen to reduce the inflammation. Having taken 1200mg of Ibuprofen last night and it not having any positive affect on me, I had requested for a stronger pain killer - Vicodin to be exact, which DID treat the pain that I was experiencing. Note that I resorted to Vicodin (which was prescribed for this very exact pain) last night after 1200mg of Ibuprofen had failed me. I was unable to speak to either Dr. Savage or Dr. Azer, but their associates told me that both were unable to prescribe me anything (even though their automated system that plays messages while on hold says "If you need an urgent prescription contact your medical provider") and that the MRI results came in fine. The only thing that they could prescribe me was Ibuprofen, which obviously wasn't working for me. When I asked for an explanation as to why they were refusing me proper treatment, the lady hung up on me after being puzzled to find the right words. They suggested I go to urgent care if the pain was unbearable, which is ridiculous because it could most certainly be avoided. I filed a complaint with their Patient Support line, which likely is to do nothing for me. This office is just shady and does not partake in their moral obligations of treating their patients with proper care. All of this falls back on Dr. Azer as he was the one who referred me to Dr. Savage, who then referred me to the Physical Therapist at Wellspring Therapy in Glendale. read more

Dr. Dang has helped me with multiple health issues and questions, but he literally saved my life by diagnosing a very serious heart condition. As a result, I now have a pacemaker/defibrillator and many added years of life. I'm deeply grateful to him and his staff. Speaking of his staff, they are very capable and friendly. I feel at ease and am confident that they will handle insurance and other issues correctly. Many times, I can get an appointment with Dr. Dang the very next day so waiting is not an issue. I'm so glad I found him and recommend him without reservation. However, if you have any personal bad habits like smoking, drinking alcohol or not exercising, he will spend 50 minutes nagging you. read more

This place is ridiculous. My mother had an appointment at 3:45pm. Showed up 2 hrs early and they still called an hour after he scheduled appointment. read more

I had a pain management appointment and was in time but waited for over an hour. Thus happened a month ago. I really liked the dr. However today I arrived right on time and due to car attendant line, and waiting to check in line. I was 15 minutes late. The dr would not see me because I was late. Really tick me off. Tried to get in but it took them 45 minutes to tell me we had to reschedule...so get here way before you have an apponitment. read more

good, caring doctor.. best if you have insurance though

I usually don't wait more than 10 minutes from my schedule. All the staff are friendly and accommodating. Been with Dr Azer for more than 10 years now. Very attentive and thorough on his examinations . Lab service is also a plus since they do it at the same office. Highly recommended. Facility is clean and schedules are adjusted to patient's availability. read more

If you are looking for a primary care physician DON'T BOTHER! There are real doctor's offices that offer care and compassion in the Los Angeles area and this is NOT one of them. 1. the staff are absolutely atrocious! they are rude, unprofessional gossips. By the way, when your nurses are all unprofessional slobs who weigh 300 lb., how can you claim to run a healthy clinic? I saw the largest one eating junk food and drinking soda and made a mental note to shy away from those foods. 2. If you are lucky enough to get a doctor's appointment, be forewarned. It will take a minimum of ONE MONTH to see your physician. These doctors are overworked and run between multiple practices so, as explained to me, your doctor will see 20 others a day and will not know you from Adam. which leads me to my next problem... 3. Do not bother trying to get a referral or prescription over the phone because your message will NOT be received by the doctor. I know this to be fact as my doctor reviewed my records and found NO indication of ANY of the 5 messages I left for him. NOT ONE! 4. A physician takes an oath to 'I solemnly pledge myself to consecrate my life to the service of humanity'. the motto of this practice should be, 'I solemnly swear to send you to urgent care for all of your service needs'. I do not need to begin to tell you how amazing the doctors are at the two (I haven't been to the third) Urgent Care clinics Health Care Partners sanction. These UC docs actually CARE! The nurses are PROFESSIONAL, and the facilities are nothing to frown at either as they have more in-house knowledge and equipment than HCP Med Group have in their entire practice. I should have read the other yelp reviews long ago... read more

I've been waiting six days now for the staff to give my Doctor my request for meds, I have called everyday for six days, staff keep telling me the Doctor will get to sending my request for medication refills to my pharmacy... Nothing!!! I need this diabetic medication!!! POOR STAFF, POOR SERVICE, not happy! read more

He's a great doctor took care of both my mom and dad for years and has always helped me with all my medical needs. His staff is very kind and helpful too. read more

I've been a patient at HCP Glendale for years and I have always been treated with courtesy and compassion. The location is great, for me, and parking is easy. The support staff are pleasant and go our of their way to assist. Dr. Azer, my doctor, is varying and thorough. My experience with Healthcare Partners in Glendale has always been excellent. read more

You won't know what exactly a Medical Spa is until you visit...then you'll accept no less!

I came for my doctors visit yesterday and I was beyond satisfied by the service I received. Dr. Azer's nurse, Lupe, was very accommodating and was able to schedule my visit around my availability. She is truly an outstanding individual and helped me a lot. Dr. Ram and Dr. Azer were very comforting and made sure to explain the procured to me in words I can understand. They made sure that I was aware of what to expect, which provided me with emotional support. In general, the physicians and staff are beyond exemplary. read more

Two staff members, plus a great environment, are why I'm giving this office 5 stars. Dr. Helen Mitropoulos is great. She is very knowledgeable and has a great attitude toward the patient. Appearing to be in her 30s, she has experience under her belt but is decades away from burning out or retiring, so her energy and interest are 100%. She is way better than my previous physician, and it would be hard to find any doctor better than she is. Nurse/assistant Nancy B is also great, being very personable and putting the patient at ease, while maintaining requisite professionalism - the perfect balance. My tests with her took an hour or more, but I didn't mind it at all because her interaction was uplifting and prevented any boredom. The receptionists are pleasant and conduct themselves quite fine. None of the rudeness or gross unprofessionalism I've read about for other doctor offices (and that I've even encountered myself). The office is new, very pleasant to the eye, and kept at an ideal temperature. I've never seen it crowded, and wait times for appointments have almost always been short. It will be difficult for a doctor office to be better than this one. On second thought, maybe I should only give this place 1 star so that it doesn't get swamped with new patients as a result of my review (which would make things a bit less enjoyable for me!). read more

Really nice and friendly staff....... I read some of the reviews on here and I felt as though I needed to come to their defense. I have been to the office multiple times and have seen different specialists for different reasons with no problems. The staff has been helpful with any of the concerns that I have had. Dr. Mitropoulos is a very nice and generous doctor that has been a great addition to the clinic, since dr. Tehrani decided to leave out of state. To the person on here writing all these negative issues, it's very simple GET A NEW DOCTOR. If you had the time to post this comment then you have should have the time to get a new doctor very simple. And the one post it seems you are NOT EVEN the patient read more

I accompanied my husband to see Dr Dang in April 2018 for first consultation. He had his nurse took blood test and urine test for my husband. The nurse was not skilled in taking blood and had to poke a few times even though my husband's veins are not narrow. Then they called and said my husband had extremely high glucose and high cholesterol and high triglyceride which scared us. Later we figured out they did not have my husband had any fasting before taking the blood test and that's why the results were all wrong. We are disappointed that Dr Dang was just in a hurry to give my husband tests so he could collect more money from insurance and not at all concerned with medical procedures. read more

My primary care doctor (Helen Mitropoulos) is here. She is kind, caring and gives me as much of her time as I need, never rushing me through an appointment. Oh yes, she also saved my life in early 2016 by diagnosing a life-threatening condition. (I'm fine now.) I am forever grateful to Dr. Mitropolous for being everything a primary care doctor should be. read more

Dr. Dang has simply been genuine and wonderful to work with. I hate going to the doctors as most of you feel the same. Ive never had to visit the doctors office in all my earlier years. Simple yearly routine check ups and that's it. However I've experience unfortunate events this past year from a previous motorcycle crash. You don't appreciate the daily things you're able to do until they're taken away. I've recovered from all my injuries except this lingering lower back pain. Dr. Dang shows tremendous sympathy and empathy in my long battle to recovery. It's been quite sometime now and I've shown a lot of progress. He has shown a lot of patience with me and that's something I appreciate dearly. It's quite drepressing when you're young and time has past you by as you sit on the sideline. However I understand now the true importance of gods greatest gift to good health. Thank you Dr. Dang and thr staff here. They're all very warm and professional. The sweet receptionist will be the first smile you're greeted with as you walk in. She is always so nice. read more

I've never had a problem with this office! I really like my Doctor...Dr. Mitropoulos and my husband likes his Doctor...Dr. Azer. I don't see why there are such negative reviews. read more

Parking is free with validation, if you self-park. The reception staff is very professional. I arrived 15 minutes early for a 2:00 pm appointment and was called in to the examining room in 10 minutes. Dr. Mitropoulos is the classiest, most caring and empathetic doctor. She took time to listen to me and make recommendations that provided relief. She is easy to reach by email (Health Care Partners Patient Online Portal) and responds promptly to questions and requests. Thank you for a very pleasant experience. read more

I've been a patient at HCP Glendale for years, my doctor is Dr. Azer and my experience has been excellent. The staff has been kind and professional, especially nurse Nancy B. She is very supportive and puts me at ease; she's compassionate, sensitive, listens, and has good observation skills. Nancy B. is friendly and always professional. read more

I joined Health Care partners in Aug.It was the best move I have done as far as health care. My Primary DR is DR Azer,he is the best Dr I have had in years.When you walk in the front door you get a greeting from the front desk.When you go in to the doctors office the girls give a friendly greeting.Today I meet the Administrator of Health Care Partners. Katherine Palma It was a pleasure to meet her.There so many good doctors there you are in great hands.DR Azor sent me to a new pain doctor.his name is DR Schlesinger and I feel that I am in great hands,I can't thank Dr Azor enough read more

Dr. Mitropoulos has been my primary care doctor for several years and she is an absolute gem! She goes above and beyond for her patients, and takes the time to truely listen to all health concerns. It's the kind of old-school service from a dedicated professional that is so hard to find these days. I never hesitate to recommend her to family members or friends. read more

I been a patient from Healthcare Partners for over 4 years there excellent but most Brian Torres the front desk receptionist his a professional receptionist always with a smile and always attentive to my needs as a patient he always goes out of his way to make sure I get my appointments base on my work schedule to his supervisor please take care of Brian Torres his a great person and thank you Brian for your excellent hospitality read more

Dr Mitropolous is the best!! She is compassionate and so easy going. I'm so grateful she's my Doctor. read more

Optum - Glendale - Zekethewondercat - Family Practice Near Me - Glendale, California

Very mixed on this location, they do not make appointments for x-Rays, but the wait was only about 20 minutes. Specialists visit at 8:00 am, intake done at 8:10, saw the Ortho who had actually read my file and reviewed the X-Rays. Discussed treatment options, also did a referral to my surgeon, as he was not in their network. On the flip side the eye. Doctor is always late in am, I book the 1st appointment and have to wait at least 30. To 45 minutes. Same with the 1st afternoon appointment, wanders in when ever. Appointment tomorrow with both and NO I Will not wait. read more

Has had bad experiences not with Drs but the staff, the ones on the phone and schedulers are as rude as hell! The ones work as medical assistant are very unprofessional and unexperienced! Need lots of practice. Front desk workers are ok. But the staffing has NO clue what HIPPA is?! They were literally making a public announcement about my xrays and other exams in front of all other patients who were sitting in the waiting room. The staff overall are not professional! They are very loud and rude very young to be accepted in a more professional fast paced office like that office. Wont recommend the office. read more

Dr Dang is a man of very high quality. He has doctored me and my family for about 20 years and he reaches out even when it is beyond his call of duty. He truly cares about the health of his patients. Wh thank you for caring about my health, he told me I had type 2 Diabetes, he encouraged me to lose weight and I have lost the weight and now my blood sugar is normal. thank you for your goodness to me and my family good Doctor! read more

Optum - Glendale - Deinise Vandermey,and jessika park - Family Practice Near Me - Glendale, California

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If I could give a Negative 3 Stars I would. I called my Dr's office today to get a message to my physician since I'm on vacation with the family and there is no Healthcare Partners were I'm at. And after calling a total of 4 times and doing my due diligence as a patient it turns out the person on the other end could of cared less. The message was not given to my Dr and 5 hours later as I make yet another call 10 minutes before they close, of course my call goes into the abyss of calls that do not get answered and at 5:08 the call is disconnected. So I am now left to fend for myself and if I would like since I am in another state take myself to the ER. And we wonder what is wrong with our healthcare system........ I tried to do the right thing by being diligent and allowing my Dr to perhaps do something for me instead of having to go to an ER (no urgent cares were I'm at), but instead it's easier to send me to the ER. read more

If I could give 6 stars I would. My family and I have been with Dr. Azer for almost three and a half years and we couldn't be more pleased. He always takes his time to speak with us during each visit and he makes sure to listen to all of our concerns. He always makes sure we are 100% satisfied before we leave the office. Dr. Azer cares about his patients. There has been many times that he's squeezed in an emergency appointment with us during busy flu seasons. Throughout the years, he has gotten us authorizations and referrals to other specialists, such as Dr. Ram who also works in the building (and is an amazing dermatologist), extremely fast. Dr. Azer is very knowledgeable and he is up to date on everything. I genuinely refer him to all my friends and family members! You can't find someone who cares more about his patients than Dr. Azer. The nurses and front office staff are all amazing! They work so hard and they are greatly appreciated. I would recommend everyone to come here! read more

This place is a nightmare. It clearly shows how disfunctional and unorganized this place is. We showed up for a doctors appointment today which was confirmed to us and when we got there we were flatly told that the doctor was out and they cancelled the appointment. They called the nurse who claimed that she made the cancellation this morning and sarcastically told us that the phone call was recorded and she is confident that it is not her fault that we showed up in their office. She turned her back on us and walked away. The folks at the front desk handed us a card of a new scheduled date which is the end of the month. How very very very rude. On top of this these so called healthcare professionals did not even try to accommodate my mother who was literally deathly ill and trekked all the way to their office with any accommodation. My God talk about compassion. These people shouldn't be working in a medical clinic. They are so insensitive towards patients. That nurse named, LILY this is not the first time she has lied about calling us regarding changes in schedules. We went back home and played our voicemail to check if we missed her cancellation message only to find there was no voicemail cancellation. It is really irritating and I intend to report this people to the President of the company. My mother was in such bad shape just newly released from the hospital and these people did nothing to accommodate her. This is the worse place to be if you are sick. read more

Honestly? Best experience in a dr's office in a loooooong time. Front staff, very informative, quick and down to the point. Dr was ready for me as soon as I filled out paperwork, since they don't take my insurance, he offered a very good cash discount, completely on his own. And i was out the door in under 45 minutes. As far as medical care, can't say yet, bc we are yet to figure out what is going on, but first impression, very positive. Dr. Navabi was just a pleasure. I hope it continues that way. read more