Amazing customer service. I brought ny vintage Dior…read moresunglasses in to be fixed. The frame was cracked. They sent them off to another company to have the frames fixed but sadly , that company ruined the frames for life . I was devastated. These glasses were my favorite glasses I've ever owned and I paid a small fortune for them at a vintage eyeglass shop in LA years ago. What they DID do was somehow find another pair of the exact same Cristian Dior vintage frames on line , bought them for me, and then replaced the lenses . I only paid for the lenses. These frames are in better condition than my last ones ever were . Couldn't be happier and the owners couldn't be kinder . :)

I have always believed that success in business is tied to the ease of doing business with…read moresomeone... That's a combination of customer service and quality delivery for the task at hand... This optical shop does craftsman level work on their classes... I recently no longer have need for my prescription so I took my favorite frames to them to exchange them for regular sunglass lenses of varying darkness and shade... Everything was delivered in timely manner for what I considered to be much more than a reasonable price... The people there are very friendly and pay attention to details... I'm recommending them whenever I can...

I have been coming here for several years now, and every time I visit, I receive exceptional…read morecustomer service. The entire staff is always friendly, welcoming, and helpful. I would especially like to recognize Stacey for going above and beyond during my most recent visit. She truly demonstrated how much she cares about her clients and their experience. She made me feel valued and showed that her clients are more than just a number. Her dedication to providing excellent service and making sure expectations are not only met, but exceeded, truly stood out to me. I am beyond happy with the level of care, professionalism, and kindness that the entire team consistently provides. A big thank you to Stacey and everyone on the team for always making each visit such a positive experience. It is truly appreciated!

The staff were amazing. Me and my daughter came in for eye exams and new glasses. The staff gave us…read moremany options. The one option I like is they sent a message through their app. For us to pick out up to five pairs of glasses for they can have them ready for us when we came in. Love that Service . Our optometrist was very informative and professional. Glad we got to meet him. He relocated back to Chicago. Highly recommend Perspective Optometry.

Phenomenal! Best optical exam of my 60 years. Dr Blaurock quickly figured out why I've always had…read moretrouble seeing out of one eye and have some double vision there as well - something my ophthalmologist could NOT figure out, nor an eye surgeon, nor the other 3 previous optometrists I've seen recently! He said I needed a prism lens since I had a "lazy eye" issue as a kid (55 years ago mind you!) and those eye muscles turned my eye a slightly different way causing blurriness. He was 100% right. Incredibly knowledgeable and wonderful personality to boot. His team is great too - very attentive to every detail. I will be a customer for life. Their selection of designer frames is the by far the best in the Valley as well. Thank you Dr. Blaurock and team for such a positive experience (and cute Prada glasses too)!

What didn't go well really fabulous exam my insurance paid for it. My insurance covered a…read moresubstantial amount of the cost of my glasses, which was fabulous. David's outfits just kill me every time I see him because I'm so envious and Dr is bombproof because he's been doing this for so long so what else can I say when there is a great guy in town go to them!

I have gone to Dr. Lebby for years, he has successfully fitted me with contacts, diagnosed my…read moreGlucoma and been truly professional and friendly always. The staff is knowledgeable and helpful! The brand new office is a plus great parking!

Sandy totally bailed me out. I was stranded in Palm Desert without contacts and she quite literally…read moresaved the day by providing me with a set of trials. They went above and beyond expectations, which translates to how they treat their clients. I can't recommend this optometrist enough!!!

Wonderful service. Won't go anywhere else. I can't say any…read moremore than all the 5 star reviews have already said.

Years ago, I bought progressive lenses and remember needing to exchange them b/c the prescription…read morewasn't right. This caused the owner to get very perturbed at me even though I was told it was their policy. His wife didn't seem to mind and appeared quite shocked by his behavior. Cut to yesterday, years later, when I innocently go in there thinking how long it's been only to find that this guy still knows my name! Creepy. He blames me for returning 'a whole stack' of glasses that he still has in the back. Really? R u joking? You kept A PAIR of glasses that I exchanged FIVE YEARS AGO, and you're so obsessed with me that you still remember my name? Wow. Okay. He told me he had the right to refuse service to anyone. Well ... guess what? I have the right to write a negative review about how rude you are and how people should avoid you at all costs!

The staff is so nice here. I came in with a broken nose pad on my glasses. Before I even said a…read moreword, the woman at the counter put her hand out and said, "I know what you need. Nose pad, right?" I said yes. I put my glasses in her outstretched hand and she said "I'll have it fixed in a minute." She did, she replaced both pads, adjusted my glasses and cleaned them for me. I asked how much? She smiled and said, "Don't worry about it." This is the kind of place I will be going back to.

This place is Absolute Outstanding!! The staff is professional caring and truly goes above and…read morebeyond for thier patients. I was treated with kindness respect and exceptional care from the start to finish. One of the best experiences I ever had at an eye clinic. Dr. Steffanie Wilamart is the Absolute best doctor ever!! I highly recommend this place.

The best LensCrafters ever! I've been to a few LensCrafters and this one is top notch! The staff…read moreis over the top from greeting you upon entrance in the store, helping, providing information, and giving their feedback about the glasses. The examination with the doctor was very professional and thorough. Highly recommend their services! LensCrafters in Palm Desert is the best!

This is for the store part, can't speak for optometry…read more Service is poor. At this particular location it seems the women workers here make you feel like they are doing you a favor by even just being there. Had a sour experience purchasing AI glasses there in January and then I called about a repairs for other Lenscrafters purchased glasses the other day and she just had attitude. Go somewhere else.

I am new to the area and decided to schedule my appointment with Dr. Nguyen because of the previous…read morereviews. I have to agree with the reviews. 1. Easy appointment setting done online. 2. Staff was very helpful and polite - Justin and Becky 3. Dr. Nguyen was very nice, professional, helpful, and took her time with me and gave me the opportunity to ask any questions. She also gave great advice and information. 4. The process of checking me out, insurance details, payments, ordering of contacts were all done seamlessly. 5. I received my new contacts several days after my appointment. Overall, this is the place to go to if you need an optometrist!

I had the pleasure of seeing Dr. Kim today at Desert Eye. I…read morehighly recommend her! She was very knowledgeable and meticulous. Explain all the concerns I had been having with my eyes. So happy with the polite staff and service. Grateful to have found them! Karen R

Dr. James Donovan and all the staff were amazing, and the facility is very nice, clean, and well…read moremaintained. My husband went in, after two to three weeks of floaters, after he began losing peripheral vision. Dr Donovan saw him on a Friday late afternoon (4:30) and after 5 p.m. managed to set him up to see a retinal specialist in Redlands the very next morning, Saturday! (And that guy was awesome, too, Dr Jason Chow.) By Monday, surgery was all set up for Monday afternoon. That way there would be no further detachment of my husband's retina, which was already two-thirds detached. It was really great teamwork, even though we had to drive to Redlands; but it was worth it because my husband received such excellent care. All of the providers involved were down to earth and easy to talk to....and brilliant in their fields!

My doctor is great. The glasses selection leans quite conservative, I may need to get to Palm…read moreSprings for more selection that suit my style. Their pricing is also quite inflated compared to online options, the sane exact glasses. What I wish is that the staff were more helpful, friendlier, and that would follow up as promised. There is an awesome lady at the tall desk to the right when you walk inside. Those behind the front desk were unanimously less engaging to barely responsive.

I have had a wonderful experience with Eye Works and Dr Ho. I have been going to Eye Doctors since…read moreI was 3 years old so, I am experienced with Optometrists . And Dr. Ho stands out as one of the good ones. It was a good experience all around. I had frames that were not very old and then had cataract surgery and wanted to use those old frames. They did not try to upsell me. They gave me what I wanted ; in the time I wanted. And, my prescription is spot on. The only difficulty I had was in making an appointment online. Apparently, they no longer use that form. Call the office directly!

I was a new patient in April and had a great initial visit (the office and doctor were very nice)…read more However, after being prescribed new contacts, I experienced weeks of blurry vision and knew something wasn't right. I called multiple times and left several voicemails, but it took about three weeks to get a response from the doctor (via a staff member). When I heard back, I was told to use eye drops and "blink more to rotate the contacts," which felt dismissive given I've worn contacts for over 20 years. I should have been brought in for a re-exam or evaluation after the first concerning call. That was never remotely offered. I paid out of pocket to see another doctor, who suggested the prescription was too strong and not appropriate for my eyes. He shook his head when I showed him the measurements. Very disappointing experience and even poorer follow-up care.