1. Optimum Performance Motorsports

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Redmond, WA

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Optimum Performance Motorsports

4.3 (36 reviews)
Closed • Closed

Services - Optimum Performance Motorsports

Motorcycle repair

Tire balancing

Tire installation

Optimum Performance Motorsports Photos

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Recommended Reviews - Optimum Performance Motorsports

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2014 Aprilia RSV4 needed 12k service. A little expensive but feel they did a good job and I'll assume they used OEM parts and supplies needed. I hate aftermarket stuff so a little more $$ is worth it. Needed valve adjustment, a few were off. The bike doesn't backfire anymore I got lucky, a few customers did a no show so they had time to work on the bike. Will find out if all is good this weekend when I hammer the twisties for 2 days.

Brought in for turn signals staying on when bike was off.

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5 months ago

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2 months ago

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Optimum P.

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2 years ago

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1 year ago

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2 months ago

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3 years ago

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4 years ago

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4 years ago

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7 years ago

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7 years ago

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3 years ago

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8 years ago

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8 years ago

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9 years ago

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4 years ago

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8 years ago

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4 years ago

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7 years ago

Best experience with mechanical services I've had. Talented. Honest. Seek best outcome for customers.

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9 years ago

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8 years ago

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7 years ago

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8 years ago

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9 years ago

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Optimum P.

Thank you for the review Shawna!

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9 years ago

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10 years ago

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7 years ago

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9 years ago

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8 years ago

great service getting me set up with a moto guzzi v7. they know the marque and made the trade-in smooth and painless. definitely recommend!

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8 years ago

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10 years ago

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10 years ago

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Review Highlights - Optimum Performance Motorsports

“Since this is the first set of new tires I have ever had on my bike, Alan reminded me to take easy on them.”

Mentioned in 8 reviews

Read more highlights

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This shop is fantastic. Shoutout to Cole--he's THE BEST! Everyone here was super friendly and easy…read moreto work with, which made my experience super great! :) I was looking to buy a 2025 Kawasaki Z500 and checked out a handful of dealerships, but Cole stood out right away. He communicated clearly and made the whole process simple. No pressure, no games--just a professional experience from start to finish. He went above and beyond--spent extra time going over my bike with me, and even strapped it into the trailer and showed me some helpful tips for doing it myself when the time comes. This isn't a dealer that magically disappears after the sale. I would definitely come back for my next purchase, and highly recommend this place to others!

Absolutely terrible experience with Kawasaki Bellevue. I was repeatedly lied to about how long…read morerepairs on my jet skis would take, and every time I called I got a different excuse or vague answer instead of honest communication. What should have been a reasonable repair turned into months of waiting with almost no accountability from their staff. To make things even worse, they held my jet skis in their yard for so long that the motor ended up no longer working properly afterward. The lack of care, urgency, and professionalism was unbelievable. I trusted them with expensive equipment and felt completely taken advantage of by the end of the experience. If you value your time, money, or property, I would strongly recommend going somewhere else. There are plenty of shops that actually respect their customers and stand behind their work. This place does not.

Motoplex - neon

Motoplex

(140 reviews)

Overall pretty good! Sale: got a CFmoto here and surprised…read morethey are the only dealer in the area. The close price was 3000 more than the price on tag, not super pleasant but acceptable especially during this motorcycle hot season in Seattle. Enjoy talking with Garret every time, he shared a lot of facts and views to motorcycle noob like me. Service: was scared by lots of horrible comments, and was a bit impatient to ask for status about my bike. Had some aftermarket stuffs want them to install for me, and thought my bike has some shifting problems. Turns out my bike works good and they are honest about it and did not charge me for that part. They also told me they verified it by several persons which sounds pretty reliable. Then they installed all what I want and brought the labor time down which is great. Extra scene: When ride to home after picked up, the shift bar attached to the foot pad loosen off when exiting the highway, was scared but managed to move my bike to the emergency lane at the sixth gear, and installed the tiny bar by myself using hand and kept riding. Would be good to have them check it throughout, but not their misses since I forgot to tight it back when rolled my bike to the shop.

They sell a brand of electric scooters made by NIU…read more They sell them, but they do not service them. Why? Because the owner is too lazy to get NIU to come out and train their mechanics. As well as the staff all around is uninformed. Neither the staff in the Service dept. could tell me if they could work on an NIU scooter, nor could the salesman. Beyond that, if you have no clue if you can be of help to a customer, at least show a little empathy. The girl who works at the welcome desk is literally collecting a paycheck for doing nothing but looking at her phone. Zero help. Please disregard the mandatory 1 star rating. This is a zero rating.

Discount Tire

Discount Tire

(228 reviews)

Henry H took care of me. I took my wife's car into the shop…read moreto get the tires rotated. I booked an appointment via their phone line. They answered quickly without much wait. The appointment times were reasonable (granted, I wanted a time during the early week). Per standard procedure, Henry checked the tread depth on all four tires but then he also took the time to check the spare. He got on his knees and eventually on his back (fully laying down) and carefully checked to see how to access the spare. That was some next level service. The time to complete the job was accurate and the waiting room is spacious and comfortable. This was an A+ experience.

Brenan or Brendan one of the managers at discount tire was ridiculously rude and unprofessional. He…read moredid not greet me when I came into the shop. I said "hello, good morning" and his hello in return was so bitter and short that I knew that this would set the tone for this experience. He then proceeded to ignore me and type on the computer then went to the next room. I said cheerily "oh, you'll be with me in just a minute? Sure, no problem" which seemed to further irritated him. Then the phone rang and he took care of the callers request without acknowledging me still. I then explained that I spent over $1,100 on 4 new tires last year and to service the person on the phone without acknowledging me is "wildly rude." I then explained what customer service should look like (ie greeting and answering the phone to ask to hold and acknowledging the customer standing in front of you) and said "you know?" To which he said "no, I don't." Then the moment my experience changed is when Justice intervened and said "Ma'am, I'm almost finished with my customer and will take care of you." My mood instantly shifted. Justice was like a breath of fresh air. Very professional, kind and friendly. I am so thankful that he was there. He deserves a raise. 5/5 stars to that man. This occurred May 22nd 2026 at 8:24a at the desk and I encourage management to look into this if recorded and use it as a learning opportunity for Brendan and praise for Justice. Unfortunately if this is how management acts, I will look elsewhere to service my vehicle.

Optimum Performance Motorsports - motorcyclerepair - Updated October 2026

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