This shop is fantastic. Shoutout to Cole--he's THE BEST! Everyone here was super friendly and easy…read moreto work with, which made my experience super great! :) I was looking to buy a 2025 Kawasaki Z500 and checked out a handful of dealerships, but Cole stood out right away. He communicated clearly and made the whole process simple. No pressure, no games--just a professional experience from start to finish. He went above and beyond--spent extra time going over my bike with me, and even strapped it into the trailer and showed me some helpful tips for doing it myself when the time comes. This isn't a dealer that magically disappears after the sale. I would definitely come back for my next purchase, and highly recommend this place to others!

Absolutely terrible experience with Kawasaki Bellevue. I was repeatedly lied to about how long…read morerepairs on my jet skis would take, and every time I called I got a different excuse or vague answer instead of honest communication. What should have been a reasonable repair turned into months of waiting with almost no accountability from their staff. To make things even worse, they held my jet skis in their yard for so long that the motor ended up no longer working properly afterward. The lack of care, urgency, and professionalism was unbelievable. I trusted them with expensive equipment and felt completely taken advantage of by the end of the experience. If you value your time, money, or property, I would strongly recommend going somewhere else. There are plenty of shops that actually respect their customers and stand behind their work. This place does not.

- So, it takes nearly 2 months for Optimum to respond to my review. Showing again how unresponsive…read morethey are to customers. - When they do, the person doesn't identity themselves. Same thing that happened when I finally was able to reach them by phone. (And, no, the person writing the review isn't the male pictured in the profile. They wrote that they'd spoken with me before and I only spoke with Porcia and Adrielle, not a male.) Glad to see they haven't changed and confirm all the reasons I won't be back.

Just purchased a RS 457 and it was a great experience. There was zero pressure and everybody was…read moresuper nice. They even helped with installing the accessories.

I got this yoshi exhaust in yesterday and was desperate to change out my old stock exhaust but all…read moremoto shops were closed on Sunday. I called and messaged earlier today and he was available within the next hour! I brought my bike in and it took little to no time at all until it was time to pickup my bike. The price was really good, and I'm in love with the sound of my new exhaust. I couldn't install it myself haha so I'm really satisfied. He also went and got rid of my gas tank sticker for me which was a pain in the butt to do, so I really do appreciate it. Also sent me pictures as he went through the process, great communication. Thank you again!

Master craftsman!! The man is a bike whisperer. I thought I had a clapped out 2014 Honda CBR…read more1000rr and Ivan made a house call on his way out to the track. Something just sounded off, thought I needed a valve job or worse because super high mileage. Gave my bike the full service inspection, identified the issues, found the parts and told me exactly what I needed to do to nurse her back to health. He is like a motorcycle wizard. I am 42 and just love to rip for fun and I will never take my bike to another mechanic. He was the smoothest operator with a bike I have ever seen. Just a wicked nice guy and super badass at that. Don't waste your time or money getting worked over by a shop, go to Ivan who loves bikes, knows them inside and out, stands on business. Saved me $$$

I took my 2001 GSXR 750 to Mark's Motorcycle shop for some repairs and I am so happy I did. The…read moremechanic was very friendly and knowledgable, the customer service was excellent!!!! I usually do the repairs myself, but with my hectic work schedule, I have no time. I have friends who have always raved about Mark's Japanese European Automotive Repair shop and how trusted they are within the automotive repair industry, and I have to add that Mark is doing an awesome job with motorcycles too. Thanks Mark, to you and your crew! KEEP UP THE GOOD WORK GUYS!!!!!! The price you pay for such quality workmanship is priceless! Please give them a try, you won't be sorry.

I had a wonderful experience purchasing my Breakout with Eastside HD, working with Doc (sales),…read moreJohnny (financing) and the rest of the team. The whole thing went smooth from negotiation to walking out with this gorgeous motorcycle. If I could give 11 to Doc, I would! Wish my other experiences buying bikes were like this one. Definitely coming back.

New Manager and sales people, 180 changed…read more First of all Jon manager was amazing, Gunner was great too, super easy to deal with him, plus amazing deal for my 2025 White Road Glide and great number on my trade in. I came in and just check it out but ended up got new bike, omg!!! I bought 5 bikes from other dealership but they didn't do not even closer to Eastside HD, price and service. And another brother just got one too. Come to Eastside if you want great deal and taking care of you. Love it so much and will come for more.

The quote from this place came in literally in 6 times more than the lowest quote and 3 times…read morehigher than the next highest quote. Take that for what you will. No amount of handwaving and slick talk will convince me that they need that much time in labor and no parts. The time it would have taken them was 8 days - everywhere else was 2-4 days. I had my car taken apart, cleaned, dried, and detailed and out back together to a very high standard for less time and money. This is just a word or warning - shop around. When they quote you without even looking through an open door, that's when you know they have too much work to give you a fair shake. Sure was a pretty building though!

The last time I wrote a review as 2018, so for me to take the time to share about my experience…read morewith Sunmark as absolutely life changing is coming from a place a true sincerity of my gratitude for their business. My car has been suffering from internal leaking, everything (floorboards, seats, etc) was perpetually damp, starting to get musky, molding and unsafe to drive in. I took my car to Sunmark and Dave couldn't have been more helpful. He was upfront, gave me a full rundown of what the plan was, gave me fair pricing, and was true to his word with the plan. He even went the extra mile and fixed a minor issue with my trunk another autoshop was going overcharge me for. I am stunned with the results. I feel like I have a brand new car. Their attention to detail is outstanding and meticulous. I am so glad I found this place. I will be sending everyone I know here. I couldn't be happier with the work they provided. Thank you so much, Dave and crew.

Northwest Custom Cycle is the best shop I have used in over 25 years and 150,000 miles of riding…read moreHarley Road Kings. I trust Mike always to do the right thing and not try to sell me something that I do not need. Every time I come in, his shop is full of older Harleys, the bikes you would not want to trust the dealer with. I get my 2011 bike serviced by coming in February and March when he is not busy with the custom and classic bikes. My bill is always reasonable, with no surprises, and with 70,000 miles on my bike, I would never trust my bike to anyone but Northwest Custom Cycle.

Over the past 10 years, I've used NWCC for all my Harley work. They've done everything from…read morestandard service work, to installing S&S cams, to giving me great advice when ever I've asked. I highly recommend them!

Always the best in outdoors. Hands down. Ideal for any type of outdoor activity. Staff was super…read moreexperienced.

I was looking for a sleeping bag for my annual forage trips. The person I asked to help me choose a…read moresleeping bag was not helpful at all. He did not ask me any questions, so I had to tell him my budget, what is the feature of the sleeping bag I am looking for. He did not have any recommendations for me. All he told me was what is the regular price range of sleeping bags, and yes or no to my questions. He did not tell me his name nor, did he leave me without asking me anything else I can do for you? This staff is not a sleeping bag sales expert nor knowledgeable at all. Very bad shopping experience. I was looking for my lifetime gear for the next 10 to 20 years. This shopping experience ruined my day. I do not go back to this store for shopping again.

DONT BUY ANY bike accessories!! High cost and crappy support…read more Recently purchased a light combo at this store. After my first ride, the charge went out quickly approx 3:30minutes in lowest mode vs expected 30 hrs claim when they did in their sales pitch. Since the return was two days old I went with original packing and receipt. The guy at the store was completely rude and argued he needs to test in case he is satisfied that lights are faulty he will speak with the dealer for replacement. ( Takes 5 - 10 days ) . He was not ready for exchange or store credit. when I pulled the return policy they mentioned it is not applicable. Prices are high (actual cost for the light combo in REI and AMAZON is 60$ whereas I spent 83$ ) with no support. Please don't waste your time and energy.

This is for the bicycle shop at the Microsoft Commons…read more The staff were very knowledgeable and helpful when I purchased my bicycle. I came by several times looking at the bike and eventually made the purchase. I don't get the bad reviews. That seems like a good bike shop to me. I'll be back in. I've been cycling a long time on road or off road and commuting (15 years commuting , 17 years mtb, have done century rides , etc). ----------------- Update 10/26/2018 ----------------- Upgrading to five stars. I arrived with no appointment... The hub on the Cannondale I purchased here in January got a little loose after about 1300 miles. I noticed this when cleaning my chain.. These very friendly guys fixed it up in just a few hours time, including a full tune-up and replacement of my chain. This was easily one of the busiest days of the year for them with the Halloween party going on for the kids.